Service Advisor Assistant

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    "city": "Murrysville",
    "region": "PA",
    "country": "United States",
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    "html_title": "Jim Shorkey Family Auto Group - Service Advisor Assistant",
    "description_html": "<p><strong>Love Talking to People? Turn That Energy Into a Career You’ll Love!</strong></p><p>Are you someone who thrives on conversation, enjoys meeting new people, and loves being part of a fast-paced, upbeat environment? If you're the kind of person who brings positive energy wherever you go, we want you on our team!</p><p><br></p><p>We’re looking for a <strong>friendly, enthusiastic, and motivated team member</strong> who enjoys connecting with customers—both new and familiar—and is always ready to take on the day with a smile.&nbsp;</p><p><br></p><p>A service advisor assistant <strong>supports service advisors by performing administrative tasks, handling customer check-in and check-out, managing basic communication, and coordinating with technicians and the parts department</strong>. They help the service department run efficiently by organizing workflow, processing paperwork, and ensuring customers are comfortable and informed about their vehicle's service.&nbsp;</p><p><br></p><p><strong>Key responsibilities:</strong></p><ul><li><strong>Customer service:</strong> Greet customers, process vehicle check-ins, collect vehicle and contact information, and explain the service process. They also assist with check-out by explaining the work done and ensuring customer satisfaction.</li><li><strong>Administrative support:</strong> Handle data entry, filing, and invoicing support. They may also be responsible for calling customers to confirm appointments.</li><li><strong>Workflow coordination:</strong> Liaise with technicians and the parts department to help expedite repairs and manage the service centers' scheduling.</li><li><strong>Internal communication:</strong> Inform service advisors or managers of any problems or potential issues, document customer concerns for technicians, and relay updates on vehicle status.</li><li><strong>Waiting area maintenance:</strong> Keep the customer waiting area clean, stocked with refreshments, and comfortable.&nbsp;</li></ul><h3><br></h3><h3><br></h3><h3><strong>Why You’ll Love Working With Us:</strong></h3><ul><li><strong>A</strong> <strong>positive, fun, and supportive team</strong> environment</li><li><strong>Veteran team members</strong> who are ready to help you succeed</li><li><strong>Career growth opportunities</strong> and continuous training</li><li><strong>Recognition programs</strong> to celebrate your hard work</li><li><strong>Work-life balance</strong> that gives you time to recharge</li></ul><h3><br></h3>",
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      "datePosted": "2026-06-04T14:31:37-05:00",
      "description": "<p>Description</p><p><strong>Love Talking to People? Turn That Energy Into a Career You’ll Love!</strong></p><p>Are you someone who thrives on conversation, enjoys meeting new people, and loves being part of a fast-paced, upbeat environment? If you're the kind of person who brings positive energy wherever you go, we want you on our team!</p><p><br/></p><p>We’re looking for a <strong>friendly, enthusiastic, and motivated team member</strong> who enjoys connecting with customers—both new and familiar—and is always ready to take on the day with a smile. </p><p><br/></p><p>A service advisor assistant <strong>supports service advisors by performing administrative tasks, handling customer check-in and check-out, managing basic communication, and coordinating with technicians and the parts department</strong>. They help the service department run efficiently by organizing workflow, processing paperwork, and ensuring customers are comfortable and informed about their vehicle's service. </p><p><br/></p><p><strong>Key responsibilities:</strong></p><ul><li><strong>Customer service:</strong> Greet customers, process vehicle check-ins, collect vehicle and contact information, and explain the service process. They also assist with check-out by explaining the work done and ensuring customer satisfaction.</li><li><strong>Administrative support:</strong> Handle data entry, filing, and invoicing support. They may also be responsible for calling customers to confirm appointments.</li><li><strong>Workflow coordination:</strong> Liaise with technicians and the parts department to help expedite repairs and manage the service centers' scheduling.</li><li><strong>Internal communication:</strong> Inform service advisors or managers of any problems or potential issues, document customer concerns for technicians, and relay updates on vehicle status.</li><li><strong>Waiting area maintenance:</strong> Keep the customer waiting area clean, stocked with refreshments, and comfortable. </li></ul><h3><br/></h3><h3><br/></h3><h3><strong>Why You’ll Love Working With Us:</strong></h3><ul><li><strong>A</strong> <strong>positive, fun, and supportive team</strong> environment</li><li><strong>Veteran team members</strong> who are ready to help you succeed</li><li><strong>Career growth opportunities</strong> and continuous training</li><li><strong>Recognition programs</strong> to celebrate your hard work</li><li><strong>Work-life balance</strong> that gives you time to recharge</li></ul><h3><br/></h3><p>Requirements</p><ul><li>High school diploma or equivalent</li><li>1 - 2 years of experience in a customer service or automotive environment (preferred)</li><li>Strong communication and organizational skills</li><li>Basic computer skills ( MS Office, scheduling systems)</li><li>Positive attitude and a passion for helping people</li><li>Clean driving record and background.</li></ul>",
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      "Address": "6370 William Penn Highway",
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