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Home › Companies › 1503fd79 C857 4292 Bf2e F231f7154b21 19000101 000001 › Call Center Representative-Operator PART TIME

Call Center Representative-Operator PART TIME

1503fd79 C857 4292 Bf2e F231f7154b21 19000101 000001 · Amherst, NY, Amherst, NY, US, Amherst, NY · On Site · Active · $17–$19 / hour · ADP Workforce Now Recruiting

Job facts

FieldValue
Company1503fd79 C857 4292 Bf2e F231f7154b21 19000101 000001
TitleCall Center Representative-Operator PART TIME
Normalized title-
Department / team-
LocationAmherst, NY, United States
Work modelOn Site
Employment typePart Time
Salary$17–$19 / hour
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-06-08 / 2026-06-09
Changed / last seen2026-06-22 / 2026-06-22

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PageWhat it containsOpen
Company jobsActive postings from 1503fd79 C857 4292 Bf2e F231f7154b21 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Amherst.Open
Work model jobsActive On Site postings.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company1503fd79 C857 4292 Bf2e F231f7154b21 19000101 000001
Sourceebd52075-7a3c-439b-a753-b3caf44b900e
ATS providerADP Workforce Now Recruiting

Description

Dent Neurologic Institute is committed to excellence in all we do. Our culture is built on 4 key pillars: respect, quality, productivity, and well-being. By remaining dedicated to these values and the overall mission, we are dedicated to making a difference for both patients and colleagues. When you join the Dent team, you can take advantage of a variety of benefits: Work-Life Balance(no overnight shifts) Medical, Dental& Vision Plans Life Insurance 401(k) Retirement Plan Critical Illness, Accident, & Legal Plans Wellness Program Learning & Development Opportunities Paid Time Off Paid Holidays Free Onsite Parking at All Locations Schedule : PART-TIME, Mondays, Wednesdays, Fridays. 8:00am-4:30pm Location : Amherst, NY Responsibilities : Provide excellent customer service in all interactions with patients, clinical support staff, management, and provider Transfer telephone calls to appropriate locations, departments and personnel within the organization Transfer patients to proper clinical resources for health care questions and to proper clerical resources for non-clinical support Work with referring provider offices to schedule patients in a timely and accurate manner, to meet both patient and provider needs Create and update patient accounts with demographic and insurance information Confirm and cancel patient appointments for all specialties and multiple ancillary services Page on call provider for hospital consult requests Work with support staff to provide external providers with immediate access to Dent providers for emergent requests Completes clerical duties in a time efficient manner as set forth by the Manager Functions as a member of the health care team related to patient care by interactions and cooperation with physicians and other health care professionals Meet or exceed key performance indicators; tone, accuracy, call volumes, response times, and average durations Skills & Experience Necessary : Ability to maintain strict confidentiality Good verbal communication, interpersonal and telephone skills Good working knowledge of medical terminology Good planning, organizational, and problem solving skills Ability to work independently or within a team environment Willing and able to work overtime as required to meet operational needs and perform all duties Availability for departmental meetings, which may require reporting early and staying late Working knowledge of general office equipment including multi-line phone, computer, copier, calculator and fax machines Preferred Experience 1-year experience in a call center or customer service environment Compensation: Most candidates will start within the first quartile of the pay range Rates are commensurate with experience EEO Statement : DENT Neurologic Institute is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online. PART-TIME, Mondays, Wednesdays, Fridays. 8:00am-4:30pm 24 hours/week

Full job record

Job IDed1849af9993718975f75f242c15d9e435b3259b
Org IDfcee7039-ef32-458d-9ea8-1120c84c0519
Source IDebd52075-7a3c-439b-a753-b3caf44b900e
Board IDebd52075-7a3c-439b-a753-b3caf44b900e
Provideradp_workforcenow
Provider Job Key565200
TitleCall Center Representative-Operator PART TIME
Normalized Title—
Statusactive
Activeyes
Location TextAmherst, NY, Amherst, NY, US, Amherst, NY
Department—
Team—
Employment Typepart_time
Workplace Typeon_site
Remote Policy—
CountryUnited States
RegionNY
CityAmherst
Salary Raw16.50 To 18.75 (USD) Hourly
Salary Min16.5
Salary Max18.75
Salary CurrencyUSD
Salary Periodhour
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=1503fd79-c857-4292-bf2e-f231f7154b21&ccId=19000101_000001&lang=en_US&type=JS&jobId=565200&jwId=9201823705203_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=1503fd79-c857-4292-bf2e-f231f7154b21&ccId=19000101_000001&lang=en_US&type=JS&jobId=565200&jwId=9201823705203_1
First Seen At2026-06-09 12:36:29Z
Last Seen At2026-06-22 12:34:26Z
Last Checked At2026-06-22 12:34:26Z
Last Changed At2026-06-22 12:34:26Z
Inactive At—
Source Posted At2026-06-08 18:24:00Z
Source Updated At—
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=1503fd79-c857-4292-bf2e-f231f7154b21|19000101_000001/date=2026-06-22/2026-06-22T12-34-25-249Z-5a62a50589d51b7227875f61168d261c0a6e32c34d0654503bc32013d3b296d1.json
Event Fields
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  "last_changed_at": "2026-06-22T12:34:26.232Z",
  "active_status": "active"
}
Parsed Structured
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Extensions
{}
Native Structured
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    "requisitionDescription": "<div><div><div><div><div><div><div><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/23.37.26/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\">&nbsp;<link href=\"https://static.workforcenow.adp.com/mas/mdf-components/23.37.26/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"><div class=\"fr-view\"><div><span style=\"font-size: 16px; font-family: arial, sans-serif;\">Dent Neurologic Institute is committed to excellence in all we do. &nbsp;Our culture is built on 4 key pillars: respect, quality, productivity, and well-being. By remaining dedicated to these values and the overall mission, we are dedicated to making a difference for both patients and colleagues. &nbsp; When you join the Dent team, you can take advantage of a variety of benefits:</span><div><p><span style=\"font-size: 16px; font-family: arial, sans-serif;\">&nbsp;</span></p><ul><li style=\"font-size: 16px; font-family: arial, sans-serif;\">Work-Life Balance(no overnight shifts)</li><li style=\"font-size: 16px; font-family: arial, sans-serif;\">Medical, Dental&amp; Vision Plans</li><li style=\"font-size: 16px; font-family: arial, sans-serif;\">Life Insurance</li><li style=\"font-size: 16px; font-family: arial, sans-serif;\">401(k) Retirement Plan</li><li style=\"font-size: 16px; font-family: arial, sans-serif;\">Critical Illness, Accident, &amp; Legal Plans</li><li style=\"font-size: 16px; font-family: arial, sans-serif;\">Wellness Program</li><li style=\"font-size: 16px; font-family: arial, sans-serif;\">Learning &amp; Development Opportunities</li><li style=\"font-size: 16px; font-family: arial, sans-serif;\">Paid Time Off</li><li style=\"font-size: 16px; font-family: arial, sans-serif;\">Paid Holidays&nbsp;</li><li style=\"font-size: 16px; font-family: arial, sans-serif;\">Free Onsite Parking at All Locations</li></ul></div><div><div class=\"fr-view\"><p><span style=\"font-size: 16px; font-family: arial, sans-serif;\"><br style=\"box-sizing: border-box;\"></span></p><p><span style=\"font-size: 16px; font-family: arial, sans-serif;\"><strong>Schedule</strong>: PART-TIME, Mondays, Wednesdays, Fridays. 8:00am-4:30pm&nbsp;</span></p><p><span style=\"font-size: 16px; font-family: arial, sans-serif;\"><strong>Location</strong>: &nbsp;Amherst, NY</span></p><p><span style=\"font-size: 16px; font-family: arial, sans-serif;\"><strong>Responsibilities</strong>:&nbsp;</span></p><ul><li style=\"font-size: 16px; font-family: arial, sans-serif;\">Provide excellent customer service in all interactions with patients, clinical support staff, management, and provider</li><li style=\"font-size: 16px; font-family: arial, sans-serif;\">Transfer telephone calls to appropriate locations, departments and personnel within the organization</li><li style=\"font-size: 16px; font-family: arial, sans-serif;\">Transfer patients to proper clinical resources for health care questions and to proper clerical resources for non-clinical support</li><li style=\"font-size: 16px; font-family: arial, sans-serif;\">Work with referring provider offices to schedule patients in a timely and accurate manner, to meet both patient and provider needs</li><li style=\"font-size: 16px; font-family: arial, sans-serif;\">Create and update patient accounts with demographic and insurance information</li><li style=\"font-size: 16px; font-family: arial, sans-serif;\">Confirm and cancel patient appointments for all specialties and multiple ancillary services</li><li style=\"font-size: 16px; font-family: arial, sans-serif;\">Page on call provider for hospital consult requests</li><li style=\"font-size: 16px; font-family: arial, sans-serif;\">Work with support staff to provide external providers with immediate access to Dent providers for emergent requests</li><li style=\"font-size: 16px; font-family: arial, sans-serif;\">Completes clerical duties in a time efficient manner as set forth by the Manager</li><li style=\"font-size: 16px; font-family: arial, sans-serif;\">Functions as a member of the health care team related to patient care by interactions and cooperation with physicians and other health care professionals</li><li style=\"font-size: 16px; font-family: arial, sans-serif;\">Meet or exceed key performance indicators;&nbsp;tone, accuracy, call volumes, response times, and average durations</li></ul><p><span style=\"font-size: 16px; font-family: arial, sans-serif;\"><br style=\"box-sizing: border-box;\"></span></p><p><span style=\"font-size: 16px; font-family: arial, sans-serif;\"><strong>Skills &amp; Experience Necessary</strong>:&nbsp;</span></p><ul><li style=\"font-size: 16px; font-family: arial, sans-serif;\">Ability to maintain strict confidentiality</li><li style=\"font-size: 16px; font-family: arial, sans-serif;\">Good verbal communication, interpersonal and telephone skills</li><li style=\"font-size: 16px; font-family: arial, sans-serif;\">Good working knowledge of medical terminology</li><li style=\"font-size: 16px; font-family: arial, sans-serif;\">Good planning, organizational, and problem solving skills</li><li style=\"font-size: 16px; font-family: arial, sans-serif;\">Ability to work independently or within a team environment</li><li style=\"font-size: 16px; font-family: arial, sans-serif;\">Willing and able to work overtime as required to meet operational needs and perform all duties</li><li style=\"font-size: 16px; font-family: arial, sans-serif;\">Availability for departmental meetings, which may require reporting early and staying late</li><li style=\"font-size: 16px; font-family: arial, sans-serif;\">Working knowledge of general office equipment including multi-line phone, computer, copier, calculator and fax machines</li></ul><p><span style=\"font-size: 16px; font-family: arial, sans-serif;\"><br style=\"box-sizing: border-box;\"></span></p><p><span style=\"font-size: 16px; font-family: arial, sans-serif;\">Preferred Experience</span></p><ul><li style=\"font-size: 16px; font-family: arial, sans-serif;\">1-year experience in a call center or customer service environment</li></ul><p style='--tw-shadow: 0 0 transparent; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,0.5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; margin-top: 0px; margin-bottom: 15px; line-height: 1.5; box-sizing: border-box; color: rgb(38, 35, 33); font-family: Circular, -apple-system, BlinkMacSystemFont, \"Segoe UI\", Roboto, Oxygen, Ubuntu, Cantarell, \"Fira Sans\", \"Droid Sans\", \"Helvetica Neue\", sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;' id=\"isPasted\"><span style=\"--tw-shadow: 0 0 transparent; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,0.5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; box-sizing: border-box; font-family: arial, sans-serif;\"><span style=\"--tw-shadow: 0 0 transparent; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,0.5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; box-sizing: border-box; font-size: 14px;\"><span style=\"--tw-shadow: 0 0 transparent; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,0.5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; box-sizing: border-box; color: rgb(0, 0, 0);\">&nbsp;<strong>Compensation:</strong></span></span></span></p><ul><li>Most candidates will start within the first quartile of the pay range</li><li>Rates are commensurate with experience</li></ul><p><br></p><p style=\"margin-top: 0px; margin-bottom: 15px; line-height: 1.5; box-sizing: border-box; color: rgb(0, 0, 0); font-family: ProximaNova, Arial, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; text-align: left;\"><span style=\"box-sizing: border-box; font-size: 12px; font-family: arial, sans-serif;\"><span style=\"box-sizing: border-box; color: rgb(0, 0, 0);\"><strong style=\"font-weight: 700; box-sizing: border-box;\"><em style=\"box-sizing: border-box;\"><ins style=\"box-sizing: border-box;\">EEO Statement</ins></em></strong><strong style=\"font-weight: 700; box-sizing: border-box;\"><em style=\"box-sizing: border-box;\">:&nbsp;</em></strong></span><em style=\"box-sizing: border-box;\"><span style=\"box-sizing: border-box; color: rgb(0, 0, 0);\">DENT Neurologic Institute is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online.</span></em></span></p></div></div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/22.39.8/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/22.36.21/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\"></div></div></div></div></div></div></div></div></div></div>\n<br/>PART-TIME, Mondays, Wednesdays, Fridays. 8:00am-4:30pm <br/>24 hours/week",
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          "postalCode": "14226",
          "countrySubdivisionLevel1": {
            "codeValue": "NY"
          }
        },
        "nameCode": {
          "shortName": "Amherst, NY, Amherst, NY, US"
        },
        "aliasNames": []
      }
    ],
    "screeningRequirements": [],
    "sponsoredVisaTypeCodes": []
  },
  "detail_meta": {
    "url": "https://workforcenow.adp.com/mascsr/default/careercenter/public/events/staffing/v1/job-requisitions/565200?cid=1503fd79-c857-4292-bf2e-f231f7154b21&ccId=19000101_000001&lang=en_US&locale=en_US",
    "http_status": 200,
    "content_type": "application/json;charset=UTF-8",
    "response_bytes": 15027
  },
  "detail_errors": []
}
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Rendered from the bluedoor Job Postings API. Reproduce it:

GET https://api.bluedoor.sh/job-postings/v1/jobs/ed1849af9993718975f75f242c15d9e435b3259b?include=descriptionJSON
GET https://api.bluedoor.sh/job-postings/v1/orgs/fcee7039-ef32-458d-9ea8-1120c84c0519JSON
GET https://api.bluedoor.sh/job-postings/v1/sources/ebd52075-7a3c-439b-a753-b3caf44b900eJSON
GET https://api.bluedoor.sh/job-postings/v1/jobs/ed1849af9993718975f75f242c15d9e435b3259b/eventsJSON

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