Home › Companies › 6a0a1cc7 B180 45b3 A723 1c8159d2f829 19000101 000001 › Associate Director of Financial Aid
Associate Director of Financial Aid
6a0a1cc7 B180 45b3 A723 1c8159d2f829 19000101 000001 · North Andover, MA, US, North Andover, MA · Active · $82,000–$92,000 / year · ADP Workforce Now Recruiting
Job facts
| Field | Value |
|---|---|
| Company | 6a0a1cc7 B180 45b3 A723 1c8159d2f829 19000101 000001 |
| Title | Associate Director of Financial Aid |
| Normalized title | - |
| Department / team | - |
| Location | North Andover, MA, United States |
| Work model | - |
| Employment type | Full Time |
| Salary | $82,000–$92,000 / year |
| Status | active |
| ATS provider | ADP Workforce Now Recruiting |
| Posted / first seen | 2026-04-01 / 2026-05-31 |
| Changed / last seen | 2026-06-06 / 2026-06-06 |
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| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through ADP Workforce Now Recruiting. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in North Andover. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | 6a0a1cc7 B180 45b3 A723 1c8159d2f829 19000101 000001 |
| Source | 1d627d64-57fe-4849-ac97-8efe30e224c1 |
| ATS provider | ADP Workforce Now Recruiting |
Description
PCN 986
Position Overview
The Associate Director of Financial Aid provides operational leadership for the day-to-day administration of financial aid programs while serving as a key partner in enrollment strategy, student support, and cross-department collaboration. This role is responsible for ensuring the accurate and compliant delivery of federal, state, and institutional financial aid while supporting institutional goals related to recruitment, retention, and student success.
The Associate Director works closely with the Director of Financial Aid to develop and implement policies, streamline processes, and improve the overall student financial experience. In addition to overseeing core financial aid operations, the role requires strong collaboration with Admission, Registrar, Student Accounts, and IT to support institutional priorities and maintain efficient workflows.
The Associate Director of Financial Aid is responsible for the major operations to include, but not limited to application review and processing, eligibility, verification, counseling, compliance regulations, advising and financial aid initiatives, and awards and disburses financial assistance in accordance with changing institutional, federal, state, and NCAA procedures, policies, and regulations, and the supervision of the financial aid professional staff within the Office of Financial Aid.
The Associate Director will assist the Director of Financial Aid in developing, interpreting, and implementing policies and procedures to provide efficient and effective delivery of financial aid.
Additionally, the Associate Director trains and manages other skilled professional staff members within the Office of Financial Aid.
The Associate Director will be involved in weekend events and may be needed for extended hours during high traffic time.
Position Responsibilities:
● Manage core financial aid operations including application review, verification, eligibility determination, awarding, and disbursement of federal, state, and institutional aid.
● Serve as a final reviewer for financial aid files to ensure regulatory accuracy, compliance, and ethical processing.
● Process and monitor federal aid programs including Direct Loans and Pell Grants through Common Origination and Disbursement (COD) and complete monthly reconciliation and reporting.
● Monitor federal and state regulatory updates and implement process changes to ensure institutional compliance.
● Oversee staff members responsible for key program areas including Federal Work Study, state aid programs, and R2T4 processes.
● Partner closely with Admission to support incoming undergraduate and graduate students through financial aid awarding, communication strategies, and enrollment support.
● Work collaboratively with Admission, Registrar and Student Accounts leadership to improve communication, reduce processing delays, and create a more seamless student experience.
● Serve as a point of contact for resolving complex student cases that require coordination across multiple departments.
● Support the training of Admission and campus staff on financial aid policies, processes, and timelines.
● Supervise and mentor financial aid professional staff, providing training, guidance, and support in daily operations.
● Serve as a delegated authority in the absence of the Director, ensuring continuity of operations, decision-making, and leadership while upholding departmental standards and institutional priorities.
● Assist in developing office policies, workflows, and best practices to improve efficiency and accuracy.
● Support the Director in implementing new initiatives and improving service delivery.
● Represent the institution at recruitment events, information sessions, and campus-wide programs.
● Counsel prospective and current students and families on financial aid processes, eligibility, and timelines.
● Develop and contribute to student communications, financial aid materials, and website content.
● Deliver financial aid presentations to prospective and currently enrolled students, families, and campus partners.
● Support appropriate exploration and use of AI-enabled tools in student services and administrative processing, with an emphasis on efficiency, service quality, data stewardship, and responsible operational application.
● Utilize advanced Excel skills for reconciliation, financial modeling, audit preparation, regulatory reporting, and data analysis to inform decision-making and institutional planning.
Additional Considerations:
● Proficiency with an ERP systems (Jenzabar preferred)
● Experience with or knowledge of PowerFAIDS
● Familiarity with federal systems such as Common Origination and Disbursement System, NSLDS, FAFSA Partner Portal; and experience with EDconnect.
● Familiarity with Slate CRM helpful
● Well organized, multi-tasker, effective time management, problem solver pays attention to detail
● Must demonstrate ability to work in a fast-paced environment and prioritize accordingly
● Ability to function independently while operating effectively within a team environment;
● Must have technical competence and an ability to understand the "big picture" as well as the details of complicated systems and issues.
● Must be able to exercise good judgment, be responsive and courteous, and student service oriented at all times
● Proficient in Microsoft Office Suite and experience with database management;
● Strong verbal and written communication skills; excellent customer service skills and abilities.
● Ability to work \with students, colleagues, and external constituents, including diverse populations.
● High level of professionalism, leadership, diplomacy, and the ability to manage complex projects with minimal supervision.
● Ability to work with sensitive and confidential material.
● Enthusiastic, sense of humor, positive attitude, persistence, and passion for the work.
Qualifications:
Bachelor's degree; minimum of 5-7 years of progressive student financial services management experience (including staff supervision, budget and project management);
Thorough knowledge of Federal Title IV financial aid regulations as it pertains to both traditional and non-traditional programs;
Application Materials Should Include:
Resume
Cover letter stating motivation and interest in the position, citing experience relevant to the qualifications and including experience with, and commitment to, our Catholic Augustinian mission and our values.
Contact information for three professional references
Application Deadline: 05/30/2026
Work Location
This is an on-campus position as employees are essential in order to provide a fully on-campus, residential college experience for our students and the community.
This position is subject to the successful completion of a criminal background check.
Statement on Our Mission
Merrimack College is a Catholic Augustinian institution of higher education committed to building an accepting and respectful community. Our mission is to enlighten minds, engage hearts and empower lives and is inspired by our Catholic faith and the Augustinian tradition of seeking truth through inquiry and dialogue.
Merrimack College seeks candidates who understand, respect, and can contribute to Merrimack’s Catholic and Augustinian mission. All candidates should describe in their application how they will foster a culture that supports our mission.
About Merrimack College
The only Catholic, Augustinian institution of higher education in New England, Merrimack College is a private, independent, coeducational institution with more than 4,100 undergraduate, 2,500 graduate students and 50 doctoral students from 48 states and 63 countries. The College features more than 160 career-focused undergraduate, professional and graduate programs, all taught by exceptional faculty who are passionate about their subject and student success. The College has six schools: arts and sciences, engineering and computational sciences, nursing and health sciences, education and social policy, the Girard school of business and the graduate school of counseling and social work. The College’s suburban 220-acre campus is just north of Boston in North Andover, Massachusetts. Merrimack is a Master’s Colleges and Universities/Larger Programs (M1) institution in the Carnegie Classification of Institutions of Higher Education. Merrimack is one of the fastest growing educational institutions in the country and has steadily climbed up in the U.S. News & World Report’s ranking of Best Colleges, ranking 38th in the Regional Universities North category in 2026. Merrimack is a NCAA Division I athletic institution.
Merrimack College is an Equal Opportunity Employer.
Full job record
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| Board ID | 1d627d64-57fe-4849-ac97-8efe30e224c1 |
| Provider | adp_workforcenow |
| Provider Job Key | 593628 |
| Title | Associate Director of Financial Aid |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | North Andover, MA, US, North Andover, MA |
| Department | — |
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| Employment Type | full_time |
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| Country | United States |
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| City | North Andover |
| Salary Raw | 82000.00 To 92000.00 (USD) Annually |
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| Apply URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=6a0a1cc7-b180-45b3-a723-1c8159d2f829&ccId=19000101_000001&lang=en_US&type=JS&jobId=593628&jwId=9201183840040_1 |
| First Seen At | 2026-05-31 18:22:39Z |
| Last Seen At | 2026-06-06 12:51:06Z |
| Last Checked At | 2026-06-06 12:51:06Z |
| Last Changed At | 2026-06-06 12:51:06Z |
| Inactive At | — |
| Source Posted At | 2026-04-01 17:24:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=6a0a1cc7-b180-45b3-a723-1c8159d2f829|19000101_000001/date=2026-06-06/2026-06-06T12-51-05-129Z-201c7b54feb909db1ab3e3546237f84d13b8f4336f1126d45ef9a3c2ece24481.json |
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"requisitionDescription": "<div><div><div><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/22.19.20/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\"> <span style=\"font-size:12pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">PCN 986</span><span style=\"font-size:12pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\"><br><br></span></div><p dir=\"ltr\" style=\"line-height:1.2;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:12pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Position Overview</span></p><p dir=\"ltr\" style=\"line-height:1.2;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:12pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">The Associate Director of Financial Aid provides operational leadership for the day-to-day administration of financial aid programs while serving as a key partner in enrollment strategy, student support, and cross-department collaboration. This role is responsible for ensuring the accurate and compliant delivery of federal, state, and institutional financial aid while supporting institutional goals related to recruitment, retention, and student success. </span></p><br><p dir=\"ltr\" style=\"line-height:1.2;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:12pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">The Associate Director works closely with the Director of Financial Aid to develop and implement policies, streamline processes, and improve the overall student financial experience. In addition to overseeing core financial aid operations, the role requires strong collaboration with Admission, Registrar, Student Accounts, and IT to support institutional priorities and maintain efficient workflows. </span></p><br><p dir=\"ltr\" style=\"line-height:1.2;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:12pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">The Associate Director of Financial Aid is responsible for the major operations to include, but not limited to application review and processing, eligibility, verification, counseling, compliance regulations, advising and financial aid initiatives, and awards and disburses financial assistance in accordance with changing institutional, federal, state, and NCAA procedures, policies, and regulations, and the supervision of the financial aid professional staff within the Office of Financial Aid. </span></p><br><p dir=\"ltr\" style=\"line-height:1.2;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:12pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">The Associate Director will assist the Director of Financial Aid in developing, interpreting, and implementing policies and procedures to provide efficient and effective delivery of financial aid. </span></p><br><p dir=\"ltr\" style=\"line-height:1.2;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:12pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Additionally, the Associate Director trains and manages other skilled professional staff members within the Office of Financial Aid. </span></p><br><p dir=\"ltr\" style=\"line-height:1.2;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:12pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">The Associate Director will be involved in weekend events and may be needed for extended hours during high traffic time. </span></p><br><br><p dir=\"ltr\" style=\"line-height:1.2;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:12pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Position Responsibilities:</span></p><p dir=\"ltr\" style=\"line-height:1.2;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:12pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">● Manage core financial aid operations including application review, verification, eligibility determination, awarding, and disbursement of federal, state, and institutional aid. </span></p><p dir=\"ltr\" style=\"line-height:1.2;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:12pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">● Serve as a final reviewer for financial aid files to ensure regulatory accuracy, compliance, and ethical processing. </span></p><p dir=\"ltr\" style=\"line-height:1.2;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:12pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">● Process and monitor federal aid programs including Direct Loans and Pell Grants through Common Origination and Disbursement (COD) and complete monthly reconciliation and reporting. </span></p><p dir=\"ltr\" style=\"line-height:1.2;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:12pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">● Monitor federal and state regulatory updates and implement process changes to ensure institutional compliance. </span></p><p dir=\"ltr\" style=\"line-height:1.2;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:12pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">● Oversee staff members responsible for key program areas including Federal Work Study, state aid programs, and R2T4 processes. </span></p><p dir=\"ltr\" style=\"line-height:1.2;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:12pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">● Partner closely with Admission to support incoming undergraduate and graduate students through financial aid awarding, communication strategies, and enrollment support. </span></p><p dir=\"ltr\" style=\"line-height:1.2;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:12pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">● Work collaboratively with Admission, Registrar and Student Accounts leadership to improve communication, reduce processing delays, and create a more seamless student experience. </span></p><p dir=\"ltr\" style=\"line-height:1.2;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:12pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">● Serve as a point of contact for resolving complex student cases that require coordination across multiple departments. </span></p><p dir=\"ltr\" style=\"line-height:1.2;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:12pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">● Support the training of Admission and campus staff on financial aid policies, processes, and timelines. </span></p><p dir=\"ltr\" style=\"line-height:1.2;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:12pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">● Supervise and mentor financial aid professional staff, providing training, guidance, and support in daily operations. </span></p><p dir=\"ltr\" style=\"line-height:1.2;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:12pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">● Serve as a delegated authority in the absence of the Director, ensuring continuity of operations, decision-making, and leadership while upholding departmental standards and institutional priorities. </span></p><p dir=\"ltr\" style=\"line-height:1.2;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:12pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">● Assist in developing office policies, workflows, and best practices to improve efficiency and accuracy. </span></p><p dir=\"ltr\" style=\"line-height:1.2;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:12pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">● Support the Director in implementing new initiatives and improving service delivery. </span></p><p dir=\"ltr\" style=\"line-height:1.2;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:12pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">● Represent the institution at recruitment events, information sessions, and campus-wide programs. </span></p><p dir=\"ltr\" style=\"line-height:1.2;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:12pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">● Counsel prospective and current students and families on financial aid processes, eligibility, and timelines. </span></p><p dir=\"ltr\" style=\"line-height:1.2;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:12pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">● Develop and contribute to student communications, financial aid materials, and website content. </span></p><p dir=\"ltr\" style=\"line-height:1.2;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:12pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">● Deliver financial aid presentations to prospective and currently enrolled students, families, and campus partners. </span></p><p dir=\"ltr\" style=\"line-height:1.2;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:12pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">● Support appropriate exploration and use of AI-enabled tools in student services and administrative processing, with an emphasis on efficiency, service quality, data stewardship, and responsible operational application. </span></p><p dir=\"ltr\" style=\"line-height:1.2;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:12pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">● Utilize advanced Excel skills for reconciliation, financial modeling, audit preparation, regulatory reporting, and data analysis to inform decision-making and institutional planning. </span></p><br><p dir=\"ltr\" style=\"line-height:1.2;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:12pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Additional Considerations:</span><span style=\"font-size:12pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\"> </span></p><p dir=\"ltr\" style=\"line-height:1.2;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:12pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">● Proficiency with an ERP systems (Jenzabar preferred) </span></p><p dir=\"ltr\" style=\"line-height:1.2;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:12pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">● Experience with or knowledge of PowerFAIDS </span></p><p dir=\"ltr\" style=\"line-height:1.2;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:12pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">● Familiarity with federal systems such as Common Origination and Disbursement System, NSLDS, FAFSA Partner Portal; and experience with EDconnect. </span></p><p dir=\"ltr\" style=\"line-height:1.2;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:12pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">● Familiarity with Slate CRM helpful </span></p><p dir=\"ltr\" style=\"line-height:1.2;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:12pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">● Well organized, multi-tasker, effective time management, problem solver pays attention to detail </span></p><p dir=\"ltr\" style=\"line-height:1.2;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:12pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">● Must demonstrate ability to work in a fast-paced environment and prioritize accordingly </span></p><p dir=\"ltr\" style=\"line-height:1.2;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:12pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">● Ability to function independently while operating effectively within a team environment; </span></p><p dir=\"ltr\" style=\"line-height:1.2;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:12pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">● Must have technical competence and an ability to understand the "big picture" as well as the details of complicated systems and issues. </span></p><p dir=\"ltr\" style=\"line-height:1.2;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:12pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">● Must be able to exercise good judgment, be responsive and courteous, and student service oriented at all times </span></p><p dir=\"ltr\" style=\"line-height:1.2;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:12pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">● Proficient in Microsoft Office Suite and experience with database management; </span></p><p dir=\"ltr\" style=\"line-height:1.2;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:12pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">● Strong verbal and written communication skills; excellent customer service skills and abilities. </span></p><p dir=\"ltr\" style=\"line-height:1.2;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:12pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">● Ability to work \\with students, colleagues, and external constituents, including diverse populations. </span></p><p dir=\"ltr\" style=\"line-height:1.2;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:12pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">● High level of professionalism, leadership, diplomacy, and the ability to manage complex projects with minimal supervision. </span></p><p dir=\"ltr\" style=\"line-height:1.2;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:12pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">● Ability to work with sensitive and confidential material. </span></p><p dir=\"ltr\" style=\"line-height:1.2;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:12pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">● Enthusiastic, sense of humor, positive attitude, persistence, and passion for the work. </span></p><br><p dir=\"ltr\" style=\"line-height:1.2;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:12pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Qualifications: </span><span style=\"font-size:12pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\"> </span></p><p dir=\"ltr\" style=\"line-height:1.2;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:12pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Bachelor's degree; minimum of 5-7 years of progressive student financial services management experience (including staff supervision, budget and project management); </span></p><br><p dir=\"ltr\" style=\"line-height:1.2;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:12pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Thorough knowledge of Federal Title IV financial aid regulations as it pertains to both traditional and non-traditional programs; </span></p><br><p dir=\"ltr\" style=\"line-height:1.2;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:12pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Application Materials Should Include:</span></p><ul style=\"margin-top:0;margin-bottom:0;padding-inline-start:48px;\"><li dir=\"ltr\" style=\"list-style-type:disc;font-size:12pt;font-family: initial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.2;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:12pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Resume </span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:12pt;font-family: initial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.2;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:12pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Cover letter stating motivation and interest in the position, citing experience relevant to the qualifications and including experience with, and commitment to, our Catholic Augustinian mission and our values.</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:12pt;font-family: initial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.2;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:12pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Contact information for three professional references</span></p></li></ul><p><br></p><p dir=\"ltr\" style=\"line-height:1.2;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:12pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Application Deadline: 05/30/2026</span></p><p dir=\"ltr\" style=\"line-height:1.2;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt;\"><br></p><p dir=\"ltr\" style=\"line-height:1.2;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt;\"><br></p><p dir=\"ltr\" style=\"line-height:1.2;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:12pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Work Location</span></p><p dir=\"ltr\" style=\"line-height:1.2;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:12pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">This is an on-campus position as employees are essential in order to provide a fully on-campus, residential college experience for our students and the community.</span></p><br><p dir=\"ltr\" style=\"line-height:1.2;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:12pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">This position is subject to the successful completion of a criminal background check. </span></p><br><br><p dir=\"ltr\" style=\"line-height:1.2;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:12pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Statement on Our Mission</span></p><p dir=\"ltr\" style=\"line-height:1.2;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:12pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Merrimack College is a Catholic Augustinian institution of higher education committed to building an accepting and respectful community. Our mission is to enlighten minds, engage hearts and empower lives and is inspired by our Catholic faith and the Augustinian tradition of seeking truth through inquiry and dialogue. </span></p><br><p dir=\"ltr\" style=\"line-height:1.2;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:12pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Merrimack College seeks candidates who understand, respect, and can contribute to Merrimack’s Catholic and Augustinian mission. All candidates should describe in their application how they will foster a culture that supports our mission.</span></p><p dir=\"ltr\" style=\"line-height:1.2;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:12pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\"> </span></p><br><p dir=\"ltr\" style=\"line-height:1.2;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:12pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">About Merrimack College</span></p><p dir=\"ltr\" style=\"line-height:1.3800000000000001;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:12pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">The only Catholic, Augustinian institution of higher education in New England, Merrimack College is a private, independent, coeducational institution with more than 4,100 undergraduate, 2,500 graduate students and 50 doctoral students from 48 states and 63 countries. The College features more than 160 career-focused undergraduate, professional and graduate programs, all taught by exceptional faculty who are passionate about their subject and student success. The College has six schools: arts and sciences, engineering and computational sciences, nursing and health sciences, education and social policy, the Girard school of business and the graduate school of counseling and social work. The College’s suburban 220-acre campus is just north of Boston in North Andover, Massachusetts. Merrimack is a Master’s Colleges and Universities/Larger Programs (M1) institution in the Carnegie Classification of Institutions of Higher Education. Merrimack is one of the fastest growing educational institutions in the country and has steadily climbed up in the U.S. News & World Report’s ranking of Best Colleges, ranking 38th in the Regional Universities North category in 2026. Merrimack is a NCAA Division I athletic institution.</span></p><br><br><p dir=\"ltr\" style=\"line-height:1.2;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:12pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Merrimack College is an Equal Opportunity Employer.</span></p><br></div></div></div>\n",
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