Client Coordinator

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  "source_hash": "931245dd6c0f20748994639849f886a551ecff79d5ec5dbac40c2f48c9b04f47",
  "last_changed_at": "2026-05-30T05:57:49.342Z",
  "active_status": "active"
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{
  "language": "en",
  "location": {
    "raw": "Pasadena, California, 91105, United States",
    "city": "Pasadena",
    "region": null,
    "country": "United States",
    "is_remote": false,
    "confidence": 0.95
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-06T10:20:31.263Z",
  "launch_scope": {
    "reason": "bamboohr_production_catalog",
    "included": true,
    "location": {
      "raw": "Pasadena, California, 91105, United States",
      "city": "Pasadena",
      "region": null,
      "country": "United States",
      "is_remote": false,
      "confidence": 0.95
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": null,
  "workplace_type": null,
  "salary_currency": null
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{}

{
  "list_job": {
    "id": "26",
    "isRemote": null,
    "location": {
      "city": "Pasadena",
      "state": "California"
    },
    "atsLocation": {
      "city": null,
      "state": null,
      "country": null,
      "province": null
    },
    "departmentId": "18584",
    "locationType": "0",
    "jobOpeningName": "Client Coordinator",
    "departmentLabel": "Administrative Geniuses",
    "employmentStatusLabel": "Part-Time"
  },
  "detail_errors": [],
  "detail_job_opening": {
    "location": {
      "city": "Pasadena",
      "state": "California",
      "postalCode": "91105",
      "addressCountry": "United States"
    },
    "datePosted": "2024-09-22",
    "atsLocation": {
      "city": null,
      "state": null,
      "country": null,
      "countryId": null
    },
    "description": "<p><span style=\"font-weight: bold\"><span style=\"font-size: 16px\">Client Coordinator Position Description </span></span></p>\n<p><br></p>\n<p><span style=\"font-weight: bold\"><em><span style=\"font-size: 16px; text-decoration: underline\">Professional Objective</span></em></span><span style=\"font-weight: bold\"><em><span style=\"font-size: 16px\">:</span></em></span><span style=\"font-size: 16px\"> To provide superior customer service to the guests at Sparrow’s Nest. To ensure that external customers receive a memorable and satisfying experience during every contact with our business, and that internal customers (i.e., technical staff) are able to do their best possible work. </span></p>\n<p><br></p>\n<p><span style=\"font-weight: bold\"><em><span style=\"font-size: 16px; text-decoration: underline\">Overall Purpose:</span></em></span> <em><span style=\"font-size: 16px\">The Client Coordinator is the client’s first contact with the spa, whether by telephone or in person.  They set the tone for the visit from the moment they begin interacting with the clientele.  The Client Coordinator aligns communication and work activity within the spa, and is a primary agent of customer satisfaction and quality management and has particular attunement to the needs of pregnant and postpartum clients.</span></em></p>\n<p><br><br></p>\n<p><span style=\"font-weight: bold\"><em><span style=\"font-size: 16px; text-decoration: underline\">Duties and Responsibilities:</span></em></span></p>\n<p><br></p>\n<p><span style=\"font-size: 16px; text-decoration: underline\">Essential Functions</span></p>\n<ul>\n<li><span style=\"font-size: 16px\">Acts as a skilled and gracious host to guests of the wellness center, ensuring their complete comfort and satisfaction</span></li>\n<li><span style=\"font-size: 16px\">Efficiently schedules, confirms and guarantees all appointments according to the company protocols and manages waitlist</span></li>\n<li><span style=\"font-size: 16px\">Provides thorough and knowledgeable explanations of the spa’s services in order to maximize each sale and optimize customer satisfaction</span></li>\n<li><span style=\"font-size: 16px\">Provides prompt, professional, and helpful telephone service to customers</span></li>\n<li><span style=\"font-size: 16px\">Coordinates client appointment schedules to ensure smooth and efficient workflow</span></li>\n<li><span style=\"font-size: 16px\">Checks guests in and out</span></li>\n<li><span style=\"font-size: 16px\">Performs sales transactions, creates and takes responsibility for Point of Sale data, follows procedures and maintains high standard of accuracy</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 16px; text-decoration: underline\">Other Duties</span></p>\n<ul>\n<li><span style=\"font-size: 16px\">Orients guests to the facility and sets them up for desired activities</span></li>\n<li><span style=\"font-size: 16px\">Conducts walk-in retail sales</span></li>\n<li><span style=\"font-size: 16px\">Sells gift cards, advises on gift selection, maintains accurate gift sales data</span></li>\n<li><span style=\"font-size: 16px\">Helps to maintain a beautiful and clean physical environment in public areas of the spa</span></li>\n<li><span style=\"font-size: 16px\">Provides facility tours to visitors and prospective clients</span></li>\n<li><span style=\"font-size: 16px\">Facilitates effective workflow for internal customers (technical staff) including laundry support</span></li>\n<li><span style=\"font-size: 16px\">Attends and participates in general and team meetings</span></li>\n<li><span style=\"font-size: 16px\">Maintains a polished and professional appearance, including following dress requirements</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\"><em><span style=\"font-size: 16px; text-decoration: underline\">Qualifications:</span></em></span></p>\n<ul>\n<li><span style=\"font-size: 16px\">Friendly, positive attitude!</span></li>\n<li><span style=\"font-size: 16px\">Experience in direct customer care (hospitality and retail experience highly valued, but not required)</span></li>\n<li><span style=\"font-size: 16px\">Basic computer skills and ability to learn our software application</span></li>\n<li><span style=\"font-size: 16px\">Excellent communication skills</span></li>\n<li><span style=\"font-size: 16px\">Schedule flexibility</span></li>\n<li><span style=\"font-size: 16px\">Energetic, accustomed to a fast pace, experienced at multi-tasking</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\"><em><span style=\"font-size: 16px; text-decoration: underline\">Physical Demands:</span></em></span></p>\n<p><br></p>\n<p><span style=\"font-size: 16px\">Standing 20%, sitting 30%, walking 10%, lifting 20%, computer use 25%, bending 5%, stooping 5%, lifting up to 20 lbs.</span></p>",
    "compensation": "$18-$24/hr + Retail Commission",
    "departmentId": "18584",
    "locationType": "0",
    "seekPromoted": false,
    "jobCategoryId": null,
    "jobOpeningName": "Client Coordinator",
    "departmentLabel": "Administrative Geniuses",
    "jobOpeningStatus": "Open",
    "minimumExperience": "Mid-level",
    "jobOpeningShareUrl": "https://sparrowsnest.bamboohr.com/careers/26",
    "employmentStatusLabel": "Part-Time"
  }
}