Front Desk

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    "title": "Front Desk",
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    "datePosted": "2026-06-17T04:00:00.000Z",
    "description": "<h2>Who We Are</h2>\n<p></p>\n<p>A cosmetic dermatology and MOHS Practice.</p>\n<h2>Who You Are</h2>\n<p>The Front Desk Lead with Dermatology Coding Experience oversees daily front office operations for a dermatology practice, ensuring smooth patient flow, excellent customer service, and accurate insurance and billing processes. This individual will act as a liaison between front desk staff and management, while also utilizing their dermatology coding expertise to support billing accuracy and claims submissions.</p>\n<h2>What You'll Do</h2>\n<ul>\n <li><p><strong>Front Desk Operations</strong></p>\n  <ul>\n   <li>Lead and support front desk team in scheduling, check-in/check-out, insurance verification, and patient inquiries</li>\n   <li>Ensure front desk coverage, coordinate staff schedules, and assign daily responsibilities</li>\n   <li>Monitor and improve workflows to optimize patient flow and minimize wait times</li>\n   <li>Handle escalated patient concerns or complaints professionally and promptly</li>\n   <li>Ensure a clean, organized, and welcoming front office environment</li>\n  </ul><p><strong>Medical Coding & Billing Support</strong></p>\n  <ul>\n   <li>Accurately review and code dermatology procedures and diagnoses (CPT, ICD-10, HCPCS)</li>\n   <li>Ensure documentation supports codes submitted and meets billing compliance standards</li>\n   <li>Collaborate with clinical team to clarify diagnoses and treatments for coding purposes</li>\n   <li>Assist billing department in resolving coding-related claim denials and rejections</li>\n   <li>Train front desk staff on basic insurance and coding practices relevant to their roles</li>\n  </ul><p><strong>Administrative Leadership</strong></p>\n  <ul>\n   <li>Assist in onboarding, training, and mentoring new front desk staff</li>\n   <li>Conduct performance check-ins and provide feedback to team members</li>\n   <li>Communicate practice policies, updates, and goals to front office team</li>\n   <li>Maintain inventory of front desk supplies and equipment</li>\n   <li>Ensure HIPAA and OSHA compliance at the front desk</li>\n  </ul></li>\n</ul>\n<h2>What You Bring</h2>\n<p><strong>Education and Experience</strong></p>\n<ul>\n <li>High school diploma or equivalent required; Associate’s or Bachelor's degree preferred</li>\n <li>3+ years of medical front desk experience in a dermatology practice</li>\n <li>1–2 years of experience with dermatology coding and billing</li>\n <li>Supervisory or lead experience in a healthcare front office setting strongly preferred</li>\n</ul>\n<p><strong>Certifications</strong></p>\n<ul>\n <li>Certified Professional Coder (CPC) or Dermatology Coding Certification (DCS) preferred</li>\n <li>HIPAA and OSHA compliance training a plus</li>\n</ul>\n<h2>What We Offer</h2>\n<ul>\n <li>Medical</li>\n <li>Dental </li>\n <li>Vision</li>\n</ul>\n<p> </p>\n<p>#INDMM</p>",
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