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HomeCompaniesF8abeb8f 843f 4429 9508 Ddc377016fe1 19000101 000001Patient Service Center Representative

Patient Service Center Representative

F8abeb8f 843f 4429 9508 Ddc377016fe1 19000101 000001 · Durham, NC, US, Durham, NC · Active · ADP Workforce Now Recruiting

Job facts

FieldValue
CompanyF8abeb8f 843f 4429 9508 Ddc377016fe1 19000101 000001
TitlePatient Service Center Representative
Normalized title-
Department / team-
LocationDurham, NC, United States
Work model-
Employment typeFull Time
Salary-
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2023-06-13 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from F8abeb8f 843f 4429 9508 Ddc377016fe1 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Durham.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyF8abeb8f 843f 4429 9508 Ddc377016fe1 19000101 000001
Sourceb5e89067-8f05-4256-ac0e-966fe851b481
ATS providerADP Workforce Now Recruiting

Description

Central Dermatology Center is looking for an enthusiastic, courteous, and professional individual to join our Patient Service Center. The ideal candidate will be able to provide superior customer service over the phone in a fast-paced environment while maintaining a positive and pleasant demeanor. Minimum of one year of experience in a customer service setting. Essential Functions Take all incoming appointment calls providing accurate answers with excellent customer service skills. Ability to effectively respond to and prioritize calls from patients to ensure appropriate and timely scheduling. Schedule appointments accurately for busy 20+ provider specialty practice. Guide and transfer callers appropriately to various locations and departments efficiently. Obtain and enter patient demographics accurately. Obtain and verify insurance information. Maintain the strictest confidentiality; adhering to all HIPAA guidelines/regulations. Skills/Experience Minimum of one year work experience in a customer service setting. Prior experience in a Medical, Dental or other Healthcare Practice is highly preferred. Must have excellent phone etiquette to handle multiple calls at a time and route them appropriately. Word processing and computer experience is required. Medical terminology helpful. Education High School graduate required. Location/Transportation Position is located in Durham, NC at our Administration Building. Our main office is Chapel Hill, NC. We have additional satellite locations in Cary, Raleigh, Sanford and Pittsboro, NC. Candidates may be asked to train at our main office in Chapel Hill for a minimum of 2-3 weeks before being assigned to their station. All candidates must have reliable transportation and be able to work full time, M-F between the hours of 7:00 am and 5:00 pm. Salary: $15-$17/hour, negotiable depending on education and experience To Apply: Please apply by submitting your resume and cover letter through the company website. Please be sure to include your contact information and the position for which you are applying. Candidates that do not submit a professional resume will not be considered. Qualified applications will be contact. Phone calls to Central Dermatology Ctr. regarding the position will not be accepted.

Full job record

Job IDecd001105d4caac73ee01f3a4fbe5ba38fd9a294
Org ID377686aa-9831-4971-bb86-5285c8938dd9
Source IDb5e89067-8f05-4256-ac0e-966fe851b481
Board IDb5e89067-8f05-4256-ac0e-966fe851b481
Provideradp_workforcenow
Provider Job Key464415
TitlePatient Service Center Representative
Normalized Title
Statusactive
Activeyes
Location TextDurham, NC, US, Durham, NC
Department
Team
Employment Typefull_time
Workplace Type
Remote Policy
CountryUnited States
RegionNC
CityDurham
Salary Raw
Salary Min
Salary Max
Salary Currency
Salary Period
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=f8abeb8f-843f-4429-9508-ddc377016fe1&ccId=19000101_000001&lang=en_US&type=JS&jobId=464415&jwId=9200708290095_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=f8abeb8f-843f-4429-9508-ddc377016fe1&ccId=19000101_000001&lang=en_US&type=JS&jobId=464415&jwId=9200708290095_1
First Seen At2026-05-31 18:51:04Z
Last Seen At2026-06-06 12:27:28Z
Last Checked At2026-06-06 12:27:28Z
Last Changed At2026-06-06 12:27:28Z
Inactive At
Source Posted At2023-06-13 15:46:00Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=f8abeb8f-843f-4429-9508-ddc377016fe1|19000101_000001/date=2026-06-06/2026-06-06T12-27-27-998Z-649a6a1aab64d9e5b338d0ccfab3bfb7db22448675abef7f6a5bf1a2b8c4141e.json
Event Fields
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  "last_changed_at": "2026-06-06T12:27:28.532Z",
  "active_status": "active"
}
Parsed Structured
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  "remote_policy": null,
  "salary_period": null,
  "workplace_type": null,
  "salary_currency": null
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Extensions
{}
Native Structured
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    "requisitionDescription": "<div><div><div>\n    <link href=\"https://static.workforcenow.adp.com/mas/mdf-components/23.6.28/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\" />\n    <link href=\"https://static.workforcenow.adp.com/mas/mdf-components/23.6.28/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\" />\n\n    <div class=\"fr-view\">\n      <div><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/22.46.11/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\">&nbsp;<link href=\"https://static.workforcenow.adp.com/mas/mdf-components/22.46.11/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"><div class=\"fr-view\"><div><div><div><div><div><div><div><div><div><div><div><div><p id=\"isPasted\" style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style='font-size:16px;font-family:\"Times New Roman\",serif;'>Central Dermatology Center is looking for an enthusiastic, courteous, and professional individual to join our Patient Service Center. &nbsp;The ideal candidate will be able to provide superior customer service over the phone in a fast-paced environment while maintaining a positive and pleasant demeanor. &nbsp;Minimum of one year of experience in a customer service setting.</span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style='font-size:16px;font-family:\"Times New Roman\",serif;'>&nbsp;</span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style='font-size:16px;font-family:\"Times New Roman\",serif;'><strong>Essential Functions</strong></span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style='font-size:16px;font-family:\"Times New Roman\",serif;'>&nbsp;</span></p><p><span style='font-size:16px;font-family:\"Times New Roman\",serif;'>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Take all incoming appointment calls providing accurate answers with excellent customer service skills.</span></p><p><span style='font-size:16px;font-family:\"Times New Roman\",serif;'>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Ability to effectively respond to and prioritize calls from patients to ensure appropriate and timely scheduling.</span></p><p><span style='font-size:16px;font-family:\"Times New Roman\",serif;'>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Schedule appointments accurately for busy 20+ provider specialty practice.</span></p><p><span style='font-size:16px;font-family:\"Times New Roman\",serif;'>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Guide and transfer callers appropriately to various locations and departments efficiently.</span></p><p><span style='font-size:16px;font-family:\"Times New Roman\",serif;'>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Obtain and enter patient demographics accurately.</span></p><p><span style='font-size:16px;font-family:\"Times New Roman\",serif;'>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Obtain and verify insurance information.</span></p><p><span style='font-size:16px;font-family:\"Times New Roman\",serif;'>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Maintain the strictest confidentiality; adhering to all HIPAA guidelines/regulations.&nbsp;</span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style='font-size:16px;font-family:\"Times New Roman\",serif;'>&nbsp;</span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style='font-size:16px;font-family:\"Times New Roman\",serif;'><strong>Skills/Experience</strong></span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style='font-size:16px;font-family:\"Times New Roman\",serif;'>&nbsp;</span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;text-indent:.5in;'><span style='font-size:16px;font-family:\"Times New Roman\",serif;'>Minimum of one year work experience in a customer service setting. &nbsp;Prior experience in a Medical, Dental or other Healthcare Practice is highly preferred.&nbsp;</span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;text-indent:.5in;'><span style='font-size:16px;font-family:\"Times New Roman\",serif;'>Must have excellent phone etiquette to handle multiple calls at a time and route them appropriately. &nbsp; Word processing and computer experience is required. &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;text-indent:.5in;'><span style='font-size:16px;font-family:\"Times New Roman\",serif;'>Medical terminology helpful. &nbsp;</span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style='font-size:16px;font-family:\"Times New Roman\",serif;'>&nbsp;</span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style='font-size:16px;font-family:\"Times New Roman\",serif;'><strong>Education</strong></span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style='font-size:16px;font-family:\"Times New Roman\",serif;'>&nbsp;</span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style='font-size:16px;font-family:\"Times New Roman\",serif;'>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; High School graduate required.</span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style='font-size:16px;font-family:\"Times New Roman\",serif;'>&nbsp;</span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style='font-size:16px;font-family:\"Times New Roman\",serif;'><strong>Location/Transportation</strong></span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style='font-size:16px;font-family:\"Times New Roman\",serif;'>&nbsp;</span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style='font-size:16px;font-family:\"Times New Roman\",serif;'>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Position is located in Durham, NC at our Administration Building. &nbsp;Our main office is Chapel Hill, NC. &nbsp;We have additional satellite locations in Cary, Raleigh,&nbsp;</span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style='font-size:16px;font-family:\"Times New Roman\",serif;'>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Sanford and Pittsboro, NC. &nbsp;Candidates may be asked to train at our main office in Chapel Hill for a minimum of 2-3 weeks before being assigned to their&nbsp;</span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style='font-size:16px;font-family:\"Times New Roman\",serif;'>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; station. &nbsp;All candidates must have reliable transportation and be able to work full time, M-F between the hours of 7:00 am and 5:00 pm.</span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style='font-size:16px;font-family:\"Times New Roman\",serif;'>&nbsp;</span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style='font-size:16px;font-family:\"Times New Roman\",serif;'>Salary: $15-$17/hour, negotiable depending on education and experience</span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style='font-size:16px;font-family:\"Times New Roman\",serif;'>&nbsp;</span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style='font-size:16px;font-family:\"Times New Roman\",serif;'>To Apply: &nbsp;Please apply by submitting your resume and cover letter through the company website. &nbsp;Please be sure to include your contact information and the position for which you are applying. &nbsp;Candidates that do not submit a professional resume will not be considered. &nbsp;Qualified applications will be contact. &nbsp;Phone calls to Central Dermatology Ctr. regarding the position will not be accepted.</span></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>\n    </div>\n  </div></div></div>\n",
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