Home › Companies › F8abeb8f 843f 4429 9508 Ddc377016fe1 19000101 000001 › Patient Service Center Representative
Patient Service Center Representative
F8abeb8f 843f 4429 9508 Ddc377016fe1 19000101 000001 · Durham, NC, US, Durham, NC · Active · ADP Workforce Now Recruiting
Job facts
| Field | Value |
|---|---|
| Company | F8abeb8f 843f 4429 9508 Ddc377016fe1 19000101 000001 |
| Title | Patient Service Center Representative |
| Normalized title | - |
| Department / team | - |
| Location | Durham, NC, United States |
| Work model | - |
| Employment type | Full Time |
| Salary | - |
| Status | active |
| ATS provider | ADP Workforce Now Recruiting |
| Posted / first seen | 2023-06-13 / 2026-05-31 |
| Changed / last seen | 2026-06-06 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from F8abeb8f 843f 4429 9508 Ddc377016fe1 19000101 000001. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through ADP Workforce Now Recruiting. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Durham. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | F8abeb8f 843f 4429 9508 Ddc377016fe1 19000101 000001 |
| Source | b5e89067-8f05-4256-ac0e-966fe851b481 |
| ATS provider | ADP Workforce Now Recruiting |
Description
Central Dermatology Center is looking for an enthusiastic, courteous, and professional individual to join our Patient Service Center. The ideal candidate will be able to provide superior customer service over the phone in a fast-paced environment while maintaining a positive and pleasant demeanor. Minimum of one year of experience in a customer service setting.
Essential Functions
Take all incoming appointment calls providing accurate answers with excellent customer service skills.
Ability to effectively respond to and prioritize calls from patients to ensure appropriate and timely scheduling.
Schedule appointments accurately for busy 20+ provider specialty practice.
Guide and transfer callers appropriately to various locations and departments efficiently.
Obtain and enter patient demographics accurately.
Obtain and verify insurance information.
Maintain the strictest confidentiality; adhering to all HIPAA guidelines/regulations.
Skills/Experience
Minimum of one year work experience in a customer service setting. Prior experience in a Medical, Dental or other Healthcare Practice is highly preferred.
Must have excellent phone etiquette to handle multiple calls at a time and route them appropriately. Word processing and computer experience is required.
Medical terminology helpful.
Education
High School graduate required.
Location/Transportation
Position is located in Durham, NC at our Administration Building. Our main office is Chapel Hill, NC. We have additional satellite locations in Cary, Raleigh,
Sanford and Pittsboro, NC. Candidates may be asked to train at our main office in Chapel Hill for a minimum of 2-3 weeks before being assigned to their
station. All candidates must have reliable transportation and be able to work full time, M-F between the hours of 7:00 am and 5:00 pm.
Salary: $15-$17/hour, negotiable depending on education and experience
To Apply: Please apply by submitting your resume and cover letter through the company website. Please be sure to include your contact information and the position for which you are applying. Candidates that do not submit a professional resume will not be considered. Qualified applications will be contact. Phone calls to Central Dermatology Ctr. regarding the position will not be accepted.
Full job record
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| Org ID | 377686aa-9831-4971-bb86-5285c8938dd9 |
| Source ID | b5e89067-8f05-4256-ac0e-966fe851b481 |
| Board ID | b5e89067-8f05-4256-ac0e-966fe851b481 |
| Provider | adp_workforcenow |
| Provider Job Key | 464415 |
| Title | Patient Service Center Representative |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Durham, NC, US, Durham, NC |
| Department | — |
| Team | — |
| Employment Type | full_time |
| Workplace Type | — |
| Remote Policy | — |
| Country | United States |
| Region | NC |
| City | Durham |
| Salary Raw | — |
| Salary Min | — |
| Salary Max | — |
| Salary Currency | — |
| Salary Period | — |
| Source URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=f8abeb8f-843f-4429-9508-ddc377016fe1&ccId=19000101_000001&lang=en_US&type=JS&jobId=464415&jwId=9200708290095_1 |
| Apply URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=f8abeb8f-843f-4429-9508-ddc377016fe1&ccId=19000101_000001&lang=en_US&type=JS&jobId=464415&jwId=9200708290095_1 |
| First Seen At | 2026-05-31 18:51:04Z |
| Last Seen At | 2026-06-06 12:27:28Z |
| Last Checked At | 2026-06-06 12:27:28Z |
| Last Changed At | 2026-06-06 12:27:28Z |
| Inactive At | — |
| Source Posted At | 2023-06-13 15:46:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=f8abeb8f-843f-4429-9508-ddc377016fe1|19000101_000001/date=2026-06-06/2026-06-06T12-27-27-998Z-649a6a1aab64d9e5b338d0ccfab3bfb7db22448675abef7f6a5bf1a2b8c4141e.json |
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"requisitionDescription": "<div><div><div>\n <link href=\"https://static.workforcenow.adp.com/mas/mdf-components/23.6.28/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\" />\n <link href=\"https://static.workforcenow.adp.com/mas/mdf-components/23.6.28/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\" />\n\n <div class=\"fr-view\">\n <div><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/22.46.11/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\"> <link href=\"https://static.workforcenow.adp.com/mas/mdf-components/22.46.11/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"><div class=\"fr-view\"><div><div><div><div><div><div><div><div><div><div><div><div><p id=\"isPasted\" style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style='font-size:16px;font-family:\"Times New Roman\",serif;'>Central Dermatology Center is looking for an enthusiastic, courteous, and professional individual to join our Patient Service Center. The ideal candidate will be able to provide superior customer service over the phone in a fast-paced environment while maintaining a positive and pleasant demeanor. Minimum of one year of experience in a customer service setting.</span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style='font-size:16px;font-family:\"Times New Roman\",serif;'> </span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style='font-size:16px;font-family:\"Times New Roman\",serif;'><strong>Essential Functions</strong></span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style='font-size:16px;font-family:\"Times New Roman\",serif;'> </span></p><p><span style='font-size:16px;font-family:\"Times New Roman\",serif;'> Take all incoming appointment calls providing accurate answers with excellent customer service skills.</span></p><p><span style='font-size:16px;font-family:\"Times New Roman\",serif;'> Ability to effectively respond to and prioritize calls from patients to ensure appropriate and timely scheduling.</span></p><p><span style='font-size:16px;font-family:\"Times New Roman\",serif;'> Schedule appointments accurately for busy 20+ provider specialty practice.</span></p><p><span style='font-size:16px;font-family:\"Times New Roman\",serif;'> Guide and transfer callers appropriately to various locations and departments efficiently.</span></p><p><span style='font-size:16px;font-family:\"Times New Roman\",serif;'> Obtain and enter patient demographics accurately.</span></p><p><span style='font-size:16px;font-family:\"Times New Roman\",serif;'> Obtain and verify insurance information.</span></p><p><span style='font-size:16px;font-family:\"Times New Roman\",serif;'> Maintain the strictest confidentiality; adhering to all HIPAA guidelines/regulations. </span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style='font-size:16px;font-family:\"Times New Roman\",serif;'> </span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style='font-size:16px;font-family:\"Times New Roman\",serif;'><strong>Skills/Experience</strong></span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style='font-size:16px;font-family:\"Times New Roman\",serif;'> </span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;text-indent:.5in;'><span style='font-size:16px;font-family:\"Times New Roman\",serif;'>Minimum of one year work experience in a customer service setting. Prior experience in a Medical, Dental or other Healthcare Practice is highly preferred. </span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;text-indent:.5in;'><span style='font-size:16px;font-family:\"Times New Roman\",serif;'>Must have excellent phone etiquette to handle multiple calls at a time and route them appropriately. Word processing and computer experience is required. </span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;text-indent:.5in;'><span style='font-size:16px;font-family:\"Times New Roman\",serif;'>Medical terminology helpful. </span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style='font-size:16px;font-family:\"Times New Roman\",serif;'> </span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style='font-size:16px;font-family:\"Times New Roman\",serif;'><strong>Education</strong></span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style='font-size:16px;font-family:\"Times New Roman\",serif;'> </span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style='font-size:16px;font-family:\"Times New Roman\",serif;'> High School graduate required.</span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style='font-size:16px;font-family:\"Times New Roman\",serif;'> </span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style='font-size:16px;font-family:\"Times New Roman\",serif;'><strong>Location/Transportation</strong></span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style='font-size:16px;font-family:\"Times New Roman\",serif;'> </span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style='font-size:16px;font-family:\"Times New Roman\",serif;'> Position is located in Durham, NC at our Administration Building. Our main office is Chapel Hill, NC. We have additional satellite locations in Cary, Raleigh, </span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style='font-size:16px;font-family:\"Times New Roman\",serif;'> Sanford and Pittsboro, NC. Candidates may be asked to train at our main office in Chapel Hill for a minimum of 2-3 weeks before being assigned to their </span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style='font-size:16px;font-family:\"Times New Roman\",serif;'> station. All candidates must have reliable transportation and be able to work full time, M-F between the hours of 7:00 am and 5:00 pm.</span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style='font-size:16px;font-family:\"Times New Roman\",serif;'> </span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style='font-size:16px;font-family:\"Times New Roman\",serif;'>Salary: $15-$17/hour, negotiable depending on education and experience</span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style='font-size:16px;font-family:\"Times New Roman\",serif;'> </span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style='font-size:16px;font-family:\"Times New Roman\",serif;'>To Apply: Please apply by submitting your resume and cover letter through the company website. Please be sure to include your contact information and the position for which you are applying. Candidates that do not submit a professional resume will not be considered. Qualified applications will be contact. Phone calls to Central Dermatology Ctr. regarding the position will not be accepted.</span></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>\n </div>\n </div></div></div>\n",
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