Intake Triager (Document Reviewer)

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    "datePosted": "2025-06-02",
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    "description": "<p><span style=\"color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold\">Join a Growing Healthcare Team That Makes a Difference</span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif\">AmeriPharma is a rapidly growing healthcare company dedicated to improving the lives of patients through compassionate care and clinical excellence. Our team is passionate about innovation, collaboration, and delivering meaningful results for the patients and providers we serve.</span></p>\n<p><br><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif\">We’re looking for a <span style=\"font-weight: bold\">motivated and detail-oriented Intake Triager</span> to join our growing pharmacy team. In this role, you will play a critical part in the first step of the patient journey—helping ensure referrals are processed accurately and efficiently while supporting communication between patients, prescribers, and our pharmacy team.</span></p>\n<p><br><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif\">If you enjoy working in a <span style=\"font-weight: bold\">fast-paced healthcare environment</span>, collaborating with others, and contributing to patient care, we’d love to hear from you.</span><br></p>\n<p><br><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold\">Our Mission</span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif\">At AmeriPharma, our goal is to achieve <span style=\"font-weight: bold\">superior clinical and economic outcomes</span> while maintaining the highest level of compassion and care for our patients.</span></p>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif\">Every day, we strive to demonstrate to our patients, prescribers, and colleagues that <span style=\"font-weight: bold\">We Care.</span></span></p>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold\">Our Benefits Packages</span></p>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Full benefits package including medical, dental, vision, life that fits your lifestyle and goals</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Great pay and general compensation structures</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Employee assistance program to assist with mental health, legal questions, financial counseling etc.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Comprehensive PTO and sick leave options</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">401k program</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Plenty of opportunities for growth and advancement</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Company sponsored outings and team-building events</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Casual Fridays</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold\">Job Summary</span><br><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">AmeriPharma is seeking a motivated and detail-oriented Intake Triager to support our growing pharmacy team. This position plays a key role in the initial processing of patient referrals and supports communication between patients, prescribers, and the pharmacy. If you have healthcare or pharmacy experience and enjoy working in a fast-paced, collaborative environment — this role is for you!</span><br></p>\n<p><br></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold; text-decoration: none\">Schedule Details</span></p>\n<ul>\n<li><span style=\"color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt; text-decoration: none\">Location: On-Site, Laguna Hills, CA 92653</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt; text-decoration: none\">Training Location: On-Site, Orange, CA 92868 (timeframe will vary)</span></li>\n<li>8 hour shift/40 hours a week within hours of operations: Monday - Friday 5:00am-6:00pm, Saturdays 7:30am-4pm</li>\n</ul>\n<p><br><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold\">Duties &amp; Responsibilities</span></p>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Triage incoming calls to the pharmacy and route appropriately</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Communicate with patients, physician offices, and pharmacies to request or clarify documentation</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Review clinical documents such as chart notes, lab results, and referrals</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Accurately input and manage patient demographics and medication referral information</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Create new patient and physician profiles; verify NPI and contact info</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Manage the intake of faxes and assign appropriately based on clinical content</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Monitor and respond to Intake department emails and inquiries</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Perform data entry and maintain updated referral tracking via Excel</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Support the Intake team and assist with additional duties as needed</span><br></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold\">Experience &amp; Skills Requirements</span></p>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Prior healthcare or pharmacy experience (e.g., medical office, insurance, patient care coordination)</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Comfortable reviewing clinical documentation like patient histories, lab results, and referrals</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Strong multitasker who can manage multiple queues, emails, and chat windows</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Strong verbal and written communication skills</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Ability to work both independently and collaboratively in a dynamic setting</span><br></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold\">Education &amp; Experience Requirements</span></p>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">High school diploma or equivalent</span><br></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold\">Preferred Qualifications</span></p>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Experience in a Specialty Pharmacy setting</span><br></li>\n</ul>\n<p><br></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold\">Physical Requirements </span></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt\">The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations.</span></p>\n<p><br></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold\">EEO Statement </span></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt\">The above statements are intended to describe the work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The duties and responsibilities of this position are subject to change and other duties may be assigned or removed at any time. AmeriPharma values diversity in its workforce and is proud to be an AAP/EEO employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, age, protected veteran status, or on the basis of disability or any other legally protected class.</span></p>",
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