Home › Companies › 301a5408 A748 42d5 9892 8deaccf9d270 19000101 000001 › Medical Office Assistant
Medical Office Assistant
301a5408 A748 42d5 9892 8deaccf9d270 19000101 000001 · Baltimore, MD, US, Baltimore, MD · On Site · Active · $20–$23 / hour · ADP Workforce Now Recruiting
Job facts
| Field | Value |
|---|---|
| Company | 301a5408 A748 42d5 9892 8deaccf9d270 19000101 000001 |
| Title | Medical Office Assistant |
| Normalized title | - |
| Department / team | - |
| Location | Baltimore, MD, United States |
| Work model | On Site |
| Employment type | - |
| Salary | $20–$23 / hour |
| Status | active |
| ATS provider | ADP Workforce Now Recruiting |
| Posted / first seen | 2026-03-05 / 2026-05-31 |
| Changed / last seen | 2026-06-06 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from 301a5408 A748 42d5 9892 8deaccf9d270 19000101 000001. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through ADP Workforce Now Recruiting. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Baltimore. | Open |
| Work model jobs | Active On Site postings. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | 301a5408 A748 42d5 9892 8deaccf9d270 19000101 000001 |
| Source | 0b99fcd7-017b-4284-aabf-2c0be670897e |
| ATS provider | ADP Workforce Now Recruiting |
Description
Department: Practice Operations Reports To: Director of Practice Operations (Comm Sites)
Location: 2000 W Baltimore Street FLSA Status: Non-Exempt Supervisor: No Hours: 8-4:30pm Job Function: Essential On-Site
Overview
The Medical Office Assistant (MOA) is a dual- function role that provides both direct clinical support and front-end administrative services to pediatric, adolescent, adult, and geriatric clients within the medical clinic. Working under appropriate clinical and operational supervision, the MOA supports clients through every stage of their visit, ensuring safe, efficient, compassionate, and coordinated care delivery.
The MOA functions as an integral member of the multidisciplinary care team, assisting providers, nurses, and practice operations staff while upholding Health Care for the Homeless’ mission and core values. This role requires flexibility to support clinical care, patient flow, registration, scheduling, and care coordination.
Key Role Responsibilities
Clinical Responsibilities
Perform clinical tasks within scope of certification and training, including but not limited to: phlebotomy, immunizations, EKGs, nebulizer treatments, simple dressing changes, ear irrigation, obtaining laboratory specimens, taking and documenting vital signs, and assisting providers with examinations and procedures. Prepare exam rooms and assist providers during patient visits; anticipate provider needs to ensure efficient clinic flow. Review charts prior to visits to ensure required documentation is complete and available (labs, immunization records, consult notes, referrals, etc.). Accurately document vital signs, treatments, and clinical data in the electronic medical record (EMR) using appropriate formats(e.g., SOAP) and promptly communicate abnormal findings to licensed staff. Support population health and care coordination activities, including outreach for preventive care, chronic disease follow-ups, immunizations, and missed appointments, as directed. Maintain clinical supply inventory, order medical supplies, vaccines, and pharmaceuticals in a timely manner. Coordinate daily clinic maintenance, including instrument cleaning and sterilization, stocking exam rooms, processing laboratory specimens, and maintaining quality control and equipment logs. Front Desk / Administrative Responsibilities
Greet clients and visitors in a welcoming, respectful, and service-oriented manner; appropriately route clients using appointment systems, triage workflows, and clinic protocols. Manage client intake and registration, ensuring completion and accuracy of demographics, insurance information, consent forms, payer verification, EVS checks, and PCP assignments. Schedule, confirm, and reschedule appointments across multiple disciplines; document all scheduling and client interactions in the EMR to support clinical preparation and billing. Manage client discharge processes, including scheduling follow-up appointments, processing referrals, providing referral instructions, and distributing transportation tokens as applicable. Answer incoming calls and manage electronic messages in accordance with agency policy; provide basic telephone triage, prioritize urgent matters, and route messages appropriately. Process releases of information (ROI) and manage protected health information (PHI) in strict compliance with HIPAA and agency protocols. Support clinic workflow and patient navigation by assisting clients with forms, directions, care instructions, and connection to internal services. Maintain a clean, organized, and professional reception and work area that reflects the agency positively. Integrated Team & Operations Support
Actively participate in a multidisciplinary care team to support integrated treatment planning that accounts for clients’ medical, behavioral, and social needs. Assist with clinic operations as needed, including coverage across sites and roles to ensure continuity of care. Manages clinical inbox which includes: provider staff and department staff, ensuring timely, accurate document handling and efficient workflow support. Contribute to departmental goals, quality improvement initiatives, and patient experience efforts. Perform other duties as assigned within the scope of the Medical Office Assistant role.
Knowledge, Experience and Skills
Formal Education and Training
High School Diploma or GED required Possess an active CMA certification Experience
One year of experience in a medical office, community health center, or FQHC preferred Experience providing both clinical and administrative support strongly preferred Experience working with underserved, homeless, or low-income populations preferred Pediatric experience preferred Customer service experience required Bilingual (Spanish) highly preferred Skills
Excellent customer service, with ability to clearly communicate verbally and in writing Strong critical thinking and problem-solving skills to assess patient needs, troubleshoot clinical and administrative issues, and support efficient, high-quality patient care. Strong clinical and administrative organizational skills Excellent customer service and communication skills, both verbal and written Proficiency with EMRs, databases, and insurance systems Ability to maintain confidentiality and handle sensitive information professionally Ability to remain calm and respectful in high-stress or emotionally charged situations Strong interpersonal skills and ability to work within interdisciplinary teams Flexible, adaptable, and able to manage frequent interruptions Bilingual Spanish/English strongly preferred Willingness and ability to work across multiple clinic sites Demonstrates initiative, accountability, and a patient-centered mindset
Full job record
| Job ID | ecc17d6a5c68e8f9774c7333b1d45dec5d1fe1d6 |
| Org ID | 6a0a1ec0-8487-48af-bc11-4aa62c90f8aa |
| Source ID | 0b99fcd7-017b-4284-aabf-2c0be670897e |
| Board ID | 0b99fcd7-017b-4284-aabf-2c0be670897e |
| Provider | adp_workforcenow |
| Provider Job Key | 543564 |
| Title | Medical Office Assistant |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Baltimore, MD, US, Baltimore, MD |
| Department | — |
| Team | — |
| Employment Type | — |
| Workplace Type | on_site |
| Remote Policy | — |
| Country | United States |
| Region | MD |
| City | Baltimore |
| Salary Raw | 19.50 To 22.50 (USD) Hourly |
| Salary Min | 19.5 |
| Salary Max | 22.5 |
| Salary Currency | USD |
| Salary Period | hour |
| Source URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=301a5408-a748-42d5-9892-8deaccf9d270&ccId=19000101_000001&lang=en_US&type=JS&jobId=543564&jwId=9200972846845_1 |
| Apply URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=301a5408-a748-42d5-9892-8deaccf9d270&ccId=19000101_000001&lang=en_US&type=JS&jobId=543564&jwId=9200972846845_1 |
| First Seen At | 2026-05-31 18:14:58Z |
| Last Seen At | 2026-06-06 20:06:02Z |
| Last Checked At | 2026-06-06 20:06:02Z |
| Last Changed At | 2026-06-06 20:06:02Z |
| Inactive At | — |
| Source Posted At | 2026-03-05 14:34:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=301a5408-a748-42d5-9892-8deaccf9d270|19000101_000001/date=2026-06-06/2026-06-06T20-06-01-916Z-e0a5ede309d6d9a5ac57ee5d4d0df184d41111b86754748bd61d8a7d5d8eaf84.json |
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"requisitionDescription": "<div><div><div style='margin: 0px;padding: 0px;color: rgb(0, 0, 0);font-family: \"Segoe UI\", \"Segoe UI Web\", Arial, Verdana, sans-serif;font-size: 12px;font-style: normal;font-weight: 400;text-align: start;text-indent: 0px;text-transform: none;background-color: rgb(255, 255, 255);' data-pasted=\"true\"><p style=\"margin: 0px 0px 10.6667px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 20.85px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-weight: bold;\"><span style=\"margin: 0px;padding: 0px;\">Department:</span></span><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 20.85px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\"> Practice Operations</span></span><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 20.85px;font-family: WordVisiCarriageReturn_MSFontService, Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\"> </span><br style=\"margin: 0px;padding: 0px;\"></span><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 20.85px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-weight: bold;\"><span style=\"margin: 0px;padding: 0px;\">Reports To:</span></span><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 20.85px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\"> Director of Practice Operations (Comm Sites) </span></span></p><p style=\"margin: 0px 0px 10.6667px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 20.85px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\"><strong>Location: </strong>2000 W Baltimore Street</span></span><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 20.85px;font-family: WordVisiCarriageReturn_MSFontService, Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\"> </span><br style=\"margin: 0px;padding: 0px;\"></span><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 20.85px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-weight: bold;\"><span style=\"margin: 0px;padding: 0px;\">FLSA Status:</span></span><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 20.85px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\"> Non-Exempt</span></span><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 20.85px;font-family: WordVisiCarriageReturn_MSFontService, Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\"> </span><br style=\"margin: 0px;padding: 0px;\"></span><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 20.85px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-weight: bold;\"><span style=\"margin: 0px;padding: 0px;\">Supervisor:</span></span><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 20.85px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\"> No</span></span><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 20.85px;font-family: WordVisiCarriageReturn_MSFontService, Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\"> </span><br style=\"margin: 0px;padding: 0px;\"></span><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 20.85px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-weight: bold;\"><span style=\"margin: 0px;padding: 0px;\">Hours:</span></span><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 20.85px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\"> 8-4:30pm </span></span><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 20.85px;font-family: WordVisiCarriageReturn_MSFontService, Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\"> </span><br style=\"margin: 0px;padding: 0px;\"></span><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 20.85px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-weight: bold;\"><span style=\"margin: 0px;padding: 0px;\">Job Function:</span></span><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 20.85px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\"> Essential On-Site</span></span><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 20.85px;font-family: WordVisiCarriageReturn_MSFontService, Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\"> </span><br style=\"margin: 0px;padding: 0px;\"></span></p><p style=\"margin: 0px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;\"><br></p><p style=\"margin: 0px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;\"><span style=\"margin: 0px; padding: 0px; color: rgb(46, 116, 181); font-size: 18px; line-height: 19px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\"><strong>Overview</strong></span></span></p><p style=\"margin: 0px 0px 10.6667px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 20.85px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">The Medical Office Assistant (MOA) is a dual-</span><span style=\"margin: 0px;padding: 0px;border-bottom: 1px solid transparent;\">function</span><span style=\"margin: 0px;padding: 0px;\"> role that provides both direct clinical support and front-end administrative services to pediatric, adolescent, adult, and geriatric clients within the medical clinic. Working under appropriate clinical and operational supervision, the MOA supports clients through every stage of their visit, ensuring safe, efficient, compassionate, and coordinated care delivery.</span></span></p><p style=\"margin: 0px 0px 10.6667px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 20.85px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">The MOA functions as an integral member of the multidisciplinary care team, assisting providers, nurses, and practice operations staff while upholding Health Care for the Homeless’ mission and core values. This role requires flexibility to support clinical care, patient flow, registration, scheduling, and care coordination.</span></span></p><p style=\"margin: 0px 0px 10.6667px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;\"><br></p><p style=\"margin: 0px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: justify;text-indent: 0px;\"><span style=\"margin: 0px; padding: 0px; color: rgb(46, 116, 181); font-size: 18px; line-height: 19px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\"><strong>Key Role Responsibilities</strong></span></span></p><p style=\"margin: 0px 0px 10.6667px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: left;text-indent: 24px;\"><br></p><p style=\"margin: 0px 0px 10.6667px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: left;text-indent: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 20.85px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-weight: bold;\"><span style=\"margin: 0px;padding: 0px;\">Clinical Responsibilities</span></span></p><ul style=\"list-style-type: disc;\"><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 20.85px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Perform clinical tasks within scope of certification and training, including but not limited </span><span style=\"margin: 0px;padding: 0px;border-bottom: 1px solid transparent;\">to: </span><span style=\"margin: 0px;padding: 0px;\">phlebotomy, immunizations, EKGs, nebulizer treatments, simple dressing changes, ear irrigation, obtaining laboratory specimens, taking and documenting vital signs, and assisting providers with examinations and procedures.</span></span></li><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 20.85px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Prepare exam rooms and assist providers during patient visits; anticipate provider needs to ensure efficient clinic flow.</span></span></li><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 20.85px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Review charts prior to visits to ensure required documentation is complete and available (labs, immunization records, consult notes, referrals, etc.).</span></span></li><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 20.85px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Accurately document vital signs, treatments, and clinical data in the electronic medical record (EMR) using appropriate formats(e.g., SOAP) and promptly communicate abnormal findings to licensed staff.</span></span></li><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 20.85px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Support population health and care coordination activities, including outreach for preventive care, chronic disease follow-ups, immunizations, and missed appointments, as directed.</span></span></li><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 20.85px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Maintain clinical supply inventory, order medical supplies, vaccines, and pharmaceuticals in a timely manner.</span></span></li><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 20.85px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Coordinate daily clinic maintenance, including instrument cleaning and sterilization, stocking exam rooms, processing laboratory specimens, and maintaining quality control and equipment logs.</span></span></li></ul></div><div style='margin: 0px;padding: 0px;color: rgb(0, 0, 0);font-family: \"Segoe UI\", \"Segoe UI Web\", Arial, Verdana, sans-serif;font-size: 12px;font-style: normal;font-weight: 400;text-align: start;text-indent: 0px;text-transform: none;background-color: rgb(255, 255, 255);'><p style=\"margin: 0px 0px 10.6667px 24px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 20.85px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-weight: bold;\"><span style=\"margin: 0px;padding: 0px;\">Front Desk / Administrative Responsibilities</span></span></p><ul style=\"list-style-type: disc;\"><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 20.85px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Greet clients and visitors in a welcoming, respectful, and service-oriented manner; appropriately route clients using appointment systems, triage workflows, and clinic protocols.</span></span></li><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 20.85px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Manage client intake and registration, ensuring completion and accuracy of demographics, insurance information, consent forms, payer verification, EVS checks, and PCP assignments.</span></span></li><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 20.85px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Schedule, confirm, and reschedule appointments across multiple disciplines; document all scheduling and client interactions in the EMR to support clinical preparation and billing.</span></span></li><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 20.85px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Manage client discharge processes, including scheduling follow-up appointments, processing referrals, providing referral instructions, and distributing transportation tokens as applicable.</span></span></li><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 20.85px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Answer incoming calls and manage electronic messages in accordance with agency policy; provide basic telephone triage, prioritize urgent matters, and route messages appropriately.</span></span></li><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 20.85px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Process </span><span style=\"margin: 0px;padding: 0px;border-bottom: 1px solid transparent;\">releases </span><span style=\"margin: 0px;padding: 0px;\">of information (ROI) and manage protected health information (PHI) in strict compliance with HIPAA and agency protocols.</span></span></li><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 20.85px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Support clinic workflow and patient navigation by assisting clients with forms, directions, care instructions, and </span><span style=\"margin: 0px;padding: 0px;border-bottom: 1px solid transparent;\">connection </span><span style=\"margin: 0px;padding: 0px;\">to internal services.</span></span></li><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 20.85px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Maintain a clean, organized, and professional reception and work area that reflects the agency positively.</span></span></li></ul><p style=\"margin: 0px 0px 10.6667px 24px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 20.85px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-weight: bold;\"><span style=\"margin: 0px;padding: 0px;\">Integrated Team & Operations Support</span></span></p><ul style=\"list-style-type: disc;\"><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 20.85px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Actively participate in a multidisciplinary care team to support integrated treatment planning that accounts for clients’ medical, behavioral, and social needs.</span></span></li><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 20.85px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Assist with clinic operations as needed, including coverage across sites and roles to ensure continuity of care.</span></span></li><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 20.85px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Manages clinical inbox which </span><span style=\"margin: 0px;padding: 0px;border-bottom: 1px solid transparent;\">includes: </span><span style=\"margin: 0px;padding: 0px;\">provider staff and department staff, ensuring timely, accurate document handling and efficient workflow support.</span></span></li><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 20.85px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Contribute to departmental goals, quality improvement initiatives, and patient experience efforts.</span></span></li><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 20.85px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Perform other duties as assigned within the scope of the Medical Office Assistant role.</span></span></li></ul><p style=\"margin: 0px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: justify;text-indent: 0px;\"><br><br></p></div><div style='margin: 0px;padding: 0px;color: rgb(0, 0, 0);font-family: \"Segoe UI\", \"Segoe UI Web\", Arial, Verdana, sans-serif;font-size: 12px;font-style: normal;font-weight: 400;text-align: start;text-indent: 0px;text-transform: none;background-color: rgb(255, 255, 255);'><p style=\"margin: 0px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: justify;text-indent: 0px;\"><span style=\"margin: 0px; padding: 0px; color: rgb(46, 116, 181); font-size: 18px; line-height: 19px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px; padding: 0px;\"><strong>Knowledge, Experience and Skills </strong></span></span></p><p style=\"margin: 0px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;\"><br></p><p style=\"margin: 0px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;\"><span style=\"margin: 0px;padding: 0px;color: rgb(0, 0, 0);font-size:15px;line-height: 18px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-weight: bold;\"><span style=\"margin: 0px;padding: 0px;\">Formal Education and Training</span></span></p><ul style=\"list-style-type: disc;\"><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 20.7px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">High School Diploma or GED required</span></span></li><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 20.7px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Possess an active CMA certification</span></span></li></ul><p style=\"margin: 0px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;\"><span style=\"margin: 0px;padding: 0px;color: rgb(0, 0, 0);font-size:15px;line-height: 18px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-weight: bold;\"><span style=\"margin: 0px;padding: 0px;\">Experience </span></span><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 18px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\"> </span></span></p><ul style=\"list-style-type: disc;\"><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 18px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">One year of experience in a medical office, community health center, or FQHC preferred</span></span></li><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 18px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Experience providing both clinical and administrative support strongly preferred</span></span></li><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 18px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Experience working with underserved, homeless, or low-income populations preferred</span></span></li><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 18px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Pediatric experience preferred</span></span></li><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 18px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Customer service experience required</span></span></li><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;color: rgb(0, 0, 0);font-size:15px;line-height: 18px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Bilingual (Spanish) highly preferred </span></span></li></ul><p style=\"margin: 0px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;\"><span style=\"margin: 0px;padding: 0px;color: rgb(0, 0, 0);font-size:15px;line-height: 18px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-weight: bold;\"><span style=\"margin: 0px;padding: 0px;\">Skills </span></span></p><ul style=\"list-style-type: disc;\"><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;color: rgb(0, 0, 0);font-size:15px;line-height: 18px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Excellent customer service, with ability to clearly communicate verbally and in writing</span></span></li><li style=\"margin-left: 24px;\"><span data-contrast=\"auto\" lang=\"EN\" class=\"TextRun SCXW218606882 BCX8\" style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 18px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span class=\"NormalTextRun SCXW218606882 BCX8\" style=\"margin: 0px;padding: 0px;\">Strong critical thinking and problem-solving skills to assess patient needs, troubleshoot clinical and administrative issues, and support efficient, high-quality patient care.</span></span></li></ul></div><div style='margin: 0px;padding: 0px;color: rgb(0, 0, 0);font-family: \"Segoe UI\", \"Segoe UI Web\", Arial, Verdana, sans-serif;font-size: 12px;font-style: normal;font-weight: 400;text-align: start;text-indent: 0px;text-transform: none;background-color: rgb(255, 255, 255);'><ul style=\"list-style-type: disc;\"><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 20.85px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Strong clinical and administrative organizational skills</span></span></li><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 20.85px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Excellent customer service and communication skills, both verbal and written</span></span></li><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 20.85px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Proficiency with EMRs, databases, and insurance systems</span></span></li><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 20.85px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Ability to maintain confidentiality and handle sensitive information professionally</span></span></li><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 20.85px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Ability to remain calm and respectful in high-stress or emotionally charged situations</span></span></li><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 20.85px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Strong interpersonal skills and ability to work within interdisciplinary teams</span></span></li><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 20.85px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Flexible, adaptable, and able to manage frequent interruptions</span></span></li><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 20.85px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Bilingual Spanish/English strongly preferred</span></span></li><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 20.85px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Willingness and ability to work across multiple clinic sites</span></span></li><li style=\"margin-left: 24px;\"><span data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW218606882 BCX8\" style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 20.85px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span class=\"NormalTextRun SCXW218606882 BCX8\" style=\"margin: 0px;padding: 0px;\">Demonstrates initiative, accountability, and a patient-centered mindset</span></span></li></ul></div></div></div>\n",
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}Get this page with API
Rendered from the bluedoor Job Postings API. Reproduce it:
GET https://api.bluedoor.sh/job-postings/v1/jobs/ecc17d6a5c68e8f9774c7333b1d45dec5d1fe1d6?include=descriptionJSONGET https://api.bluedoor.sh/job-postings/v1/orgs/6a0a1ec0-8487-48af-bc11-4aa62c90f8aaJSONGET https://api.bluedoor.sh/job-postings/v1/sources/0b99fcd7-017b-4284-aabf-2c0be670897eJSONGET https://api.bluedoor.sh/job-postings/v1/jobs/ecc17d6a5c68e8f9774c7333b1d45dec5d1fe1d6/eventsJSON