Home › Companies › D6A3AC112301537A5D72C2BC354177B5 › Dealership Appointment Coordinator at West Broad VW/Kia (2381)
Dealership Appointment Coordinator at West Broad VW/Kia (2381)
D6A3AC112301537A5D72C2BC354177B5 · West Broad VW Kia - Richmond, VA 23294; 9001 W Broad St, Richmond, VA, 23294, USA · Active · $16–$20 / hour · Paycom ATS
Job facts
| Field | Value |
|---|---|
| Company | D6A3AC112301537A5D72C2BC354177B5 |
| Title | Dealership Appointment Coordinator at West Broad VW/Kia (2381) |
| Normalized title | - |
| Department / team | Admin - Clerical |
| Location | Richmond, VA, United States |
| Work model | - |
| Employment type | Full Time |
| Salary | $16–$20 / hour |
| Status | active |
| ATS provider | Paycom ATS |
| Posted / first seen | 2026-05-20 / 2026-05-31 |
| Changed / last seen | 2026-05-31 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from D6A3AC112301537A5D72C2BC354177B5. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Paycom ATS. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Richmond. | Open |
| Department jobs | Active postings in Admin - Clerical. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | D6A3AC112301537A5D72C2BC354177B5 |
| Source | a4695d34-efea-4270-9326-3dfccb732561 |
| ATS provider | Paycom ATS |
Description
Description
Our BDC (Business Development Center) Service Appointment Coordinators are tasked with managing large amounts of inbound/outbound calls and emails in a timely manner. Identify customer needs, provide information on service appointment availability, partner with the service advisors, research issues and provide solutions or alternatives.
• Must be able and willing to receive a high amount of inbound calls
• Partner with the service department to schedule vehicle service appointments
• Greet customers and provide information on shuttle schedule if needed
• Contact and communicate with customers to identify automotive service needs
• Follow all dealership processes and procedures, high frequency of contact with customers
• Thorough documentation of all contacts within the customer management system
• Complete internet lead management service work plans on a daily basis
• Answer all calls in a prompt, professional and courteous manner
• Use scripts to collect all pertinent customer information and document in the system accordingly
• Agents must adhere to Asbury phone scripts
• Excellent customer service skills and motivation to be successful
• High volume incoming and outgoing calls, ranging from 50+ calls per day
• Prior retail, sales, service BDC, receptionist, call center, or sales BDC experience preferred
• Appointment setting experience a plus
• Able to multi-task in a fast paced environment
• Various language proficiency is always a plus
• Team player
Full Time Benefits
• Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
• Health savings
• Short-term and Long-term disability plans
• Life Insurance (Whole Life and Term)
• 401k retirement
Qualifications
Advanced computer & phone skills
Minimum typing 35-40 words per minute at minimum
Experience using customer tracking systems to track calls and appointments preferred
Appointment setting experience a plus
Able to multi-task in a fast paced environment
Team player
Must be at least eighteen years of age
Must be able to pass pre-employment screens (background and drug test)
Full job record
| Job ID | ecbc255f49fe1aa5001a6a562a0b00e7e34b9f63 |
| Org ID | c5289e08-d223-4f93-b9d4-9939453b9186 |
| Source ID | a4695d34-efea-4270-9326-3dfccb732561 |
| Board ID | a4695d34-efea-4270-9326-3dfccb732561 |
| Provider | paycom |
| Provider Job Key | 55564 |
| Title | Dealership Appointment Coordinator at West Broad VW/Kia (2381) |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | West Broad VW Kia - Richmond, VA 23294; 9001 W Broad St, Richmond, VA, 23294, USA |
| Department | Admin - Clerical |
| Team | — |
| Employment Type | full_time |
| Workplace Type | — |
| Remote Policy | — |
| Country | United States |
| Region | VA |
| City | Richmond |
| Salary Raw | $16.00 - $20.00 Hourly |
| Salary Min | 16 |
| Salary Max | 20 |
| Salary Currency | USD |
| Salary Period | hour |
| Source URL | https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=55564&clientkey=D6A3AC112301537A5D72C2BC354177B5 |
| Apply URL | https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=55564&clientkey=D6A3AC112301537A5D72C2BC354177B5 |
| First Seen At | 2026-05-31 19:07:24Z |
| Last Seen At | 2026-06-06 09:55:20Z |
| Last Checked At | 2026-06-06 09:55:20Z |
| Last Changed At | 2026-05-31 19:07:24Z |
| Inactive At | — |
| Source Posted At | 2026-05-20 00:00:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=paycom/board=D6A3AC112301537A5D72C2BC354177B5/date=2026-06-06/2026-06-06T09-55-19-066Z-97f7941453f5c516518696cca8fc9cedc16c2800571093ef919eed1079893632.json |
Event Fields
{
"content_hash": "933c6d6fea61a266bba46a4b5496c1aa5f71d3e89d8a1dc564c1bcf52c8482b0",
"source_hash": "449299f22160b864c877839185079a6b7c1e6222bfc8c5814d04bc7c4e2d4f45",
"last_changed_at": "2026-05-31T19:07:24.498Z",
"active_status": "active"
}Parsed Structured
{
"language": "en",
"location": {
"raw": "West Broad VW Kia - Richmond, VA 23294; 9001 W Broad St, Richmond, VA, 23294, USA",
"city": "Richmond",
"region": "VA",
"country": "United States",
"is_remote": false,
"confidence": 0.8
},
"salary_max": 20,
"salary_min": 16,
"inferred_at": "2026-06-06T09:55:20.917Z",
"launch_scope": {
"reason": "english_us_canada",
"included": true,
"language": "en",
"location": {
"raw": "West Broad VW Kia - Richmond, VA 23294; 9001 W Broad St, Richmond, VA, 23294, USA",
"city": "Richmond",
"region": "VA",
"country": "United States",
"is_remote": false,
"confidence": 0.8
},
"countries": [
"United States"
]
},
"remote_policy": null,
"salary_period": "hour",
"workplace_type": null,
"salary_currency": "USD"
}Extensions
{}Native Structured
{
"detail": {
"city": "Richmond",
"jobId": 55564,
"level": "",
"endDate": "",
"legalId": 1,
"isHotJob": true,
"jobShift": "",
"jobTitle": "Dealership Appointment Coordinator at West Broad VW/Kia (2381)",
"location": "West Broad VW Kia - Richmond, VA 23294",
"startDate": "",
"clientCode": "13U90",
"remoteType": "",
"description": "<p style=\"margin-left:19px;\">Our BDC (Business Development Center) Service Appointment Coordinators are tasked with managing large amounts of inbound/outbound calls and emails in a timely manner. Identify customer needs, provide information on service appointment availability, partner with the service advisors, research issues and provide solutions or alternatives.<br />\r\n• Must be able and willing to receive a high amount of inbound calls<br />\r\n• Partner with the service department to schedule vehicle service appointments<br />\r\n• Greet customers and provide information on shuttle schedule if needed<br />\r\n• Contact and communicate with customers to identify automotive service needs<br />\r\n• Follow all dealership processes and procedures, high frequency of contact with customers<br />\r\n• Thorough documentation of all contacts within the customer management system<br />\r\n• Complete internet lead management service work plans on a daily basis<br />\r\n• Answer all calls in a prompt, professional and courteous manner<br />\r\n• Use scripts to collect all pertinent customer information and document in the system accordingly<br />\r\n• Agents must adhere to Asbury phone scripts<br />\r\n• Excellent customer service skills and motivation to be successful<br />\r\n• High volume incoming and outgoing calls, ranging from 50+ calls per day<br />\r\n• Prior retail, sales, service BDC, receptionist, call center, or sales BDC experience preferred<br />\r\n• Appointment setting experience a plus<br />\r\n• Able to multi-task in a fast paced environment<br />\r\n• Various language proficiency is always a plus<br />\r\n• Team player<br />\r\n<br />\r\n<br />\r\n<strong>Full Time Benefits</strong><br />\r\n• Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans<br />\r\n• Health savings<br />\r\n• Short-term and Long-term disability plans<br />\r\n• Life Insurance (Whole Life and Term)<br />\r\n• 401k retirement</p>\r\n\r\n<p style=\"margin-left:19px;\"> </p>\r\n\r\n<p style=\"margin-left:19px;\"> </p>\r\n\r\n<p style=\"margin-left:19px;\"> </p>\r\n\r\n<p style=\"margin-left:19px;\"><br />\r\n </p>\r\n\r\n<p> </p>\r\n",
"jobCategory": "Admin - Clerical",
"salaryRange": "$16.00 - $20.00 Hourly",
"socialMedia": {
"xLink": {
"text": "Page%2520Associates%2520Inc%2520Job%2520Opportunity%2520Dealership%2520Appointment%2520Coordinator%2520At%2520West%2520Broad%2520Vw%252FKia%25"
},
"emailLink": {
"subject": "Page%20Associates%20Inc%20Job%20Opportunity%20Dealership%20Appointment%20Coordinator%20At%20West%20Broad%20Vw%2FKia%20%282381%29",
"summary": "Our%20BDC%20%28Business%20Development%20Center%29%20Service%20Appointment%20Coordinators%20are%20tasked%20with%20managing%20large%20amounts%20of%20inbound%2Foutbound%20calls%20and%20emails%20in%20a%20timely%20manner.%20Identify%20customer%20needs%2C%20provide%20information%20on%20service%20appointment%20availability%2C%20partner%20with%20the%20service%20advisors%2C%20research%20issues%20and%20provide%20solutions%20or%20alternatives.%0D%0A%E2%80%A2%20Must%20be%20able%20and%20willing%20to%20receive%20a%20high%20amount%20of%20inbound%20calls%0D%0A%E2%80%A2%20Partner%20with%20the%20service%20department%20to%20schedule%20vehicle%20service%20appointments%0D%0A%E2%80%A2%20Greet%20customers%20and%20provide%20information%20on%20shuttle%20schedule%20if%20needed%0D%0A%E2%80%A2%20Contact%20and%20communicate%20with%20customers%20to%20identify%20automotive%20service%20needs%0D%0A%E2%80%A2%20Follow%20all%20dealership%20processes%20and%20procedures%2C%20high%20frequency%20of%20contact%20with%20customers%0D%0A%E2%80%A2%20Thorough%20documentation%20of%20all%20contacts%20within%20the%20customer%20management%20system%0D%0A%E2%80%A2%20Complete%20internet%20lead%20management%20service%20work%20plans%20on%20a%20daily%20basis%0D%0A%E2%80%A2%20Answer%20all%20calls%20in%20a%20prompt%2C%20professional%20and%20courteous..."
},
"facebookLink": {
"redirectUri": "",
"facebookAppId": "773759036043100"
},
"linkedInLink": {}
},
"isQuickApply": false,
"positionType": "Full Time",
"countryPaidIn": "",
"googleJobJson": "{\"@context\":\"https://schema.org/\",\"@type\":\"JobPosting\",\"title\":\"Dealership Appointment Coordinator at West Broad VW/Kia (2381)\",\"identifier\":\"J13U9055564\",\"url\":\"https://www.paycomonline.net/v4/ats/web.php/portal/D6A3AC112301537A5D72C2BC354177B5/jobs/55564\",\"image\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=D6A3AC112301537A5D72C2BC354177B5\",\"baseSalary\":{\"@type\":\"MonetaryAmount\",\"currency\":\"USD\",\"value\":{\"@type\":\"QuantitativeValue\",\"minValue\":16,\"maxValue\":20,\"unitText\":\"\"}},\"datePosted\":\"2026-05-20\",\"description\":\"Job DetailsJob Location: West Broad VW Kia - Richmond, VA 23294Position Type: Full TimeSalary Range: $16.00 - $20.00 HourlyJob Category: Admin - ClericalOur BDC (Business Development Center) Service Appointment Coordinators are tasked with managing large amounts of inbound/outbound calls and emails in a timely manner. Identify customer needs, provide information on service appointment availability, partner with the service advisors, research issues and provide solutions or alternatives.\\r\\n• Must be able and willing to receive a high amount of inbound calls\\r\\n• Partner with the service department to schedule vehicle service appointments\\r\\n• Greet customers and provide information on shuttle schedule if needed\\r\\n• Contact and communicate with customers to identify automotive service needs\\r\\n• Follow all dealership processes and procedures, high frequency of contact with customers\\r\\n• Thorough documentation of all contacts within the customer management system\\r\\n• Complete internet lead management service work plans on a daily basis\\r\\n• Answer all calls in a prompt, professional and courteous manner\\r\\n• Use scripts to collect all pertinent customer information and document in the system accordingly\\r\\n• Agents must adhere to Asbury phone scripts\\r\\n• Excellent customer service skills and motivation to be successful\\r\\n• High volume incoming and outgoing calls, ranging from 50+ calls per day\\r\\n• Prior retail, sales, service BDC, receptionist, call center, or sales BDC experience preferred\\r\\n• Appointment setting experience a plus\\r\\n• Able to multi-task in a fast paced environment\\r\\n• Various language proficiency is always a plus\\r\\n• Team player\\r\\n\\r\\n\\r\\nFull Time Benefits\\r\\n• Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans\\r\\n• Health savings\\r\\n• Short-term and Long-term disability plans\\r\\n• Life Insurance (Whole Life and Term)\\r\\n• 401k retirement\\r\\n\\r\\n \\r\\n\\r\\n \\r\\n\\r\\n \\r\\n\\r\\n\\r\\n \\r\\n\\r\\n \\r\\nQualifications \\r\\n\\r\\n\\r\\n\\tAdvanced computer & phone skills\\r\\n\\tMinimum typing 35-40 words per minute at minimum\\r\\n\\tExperience using customer tracking systems to track calls and appointments preferred\\r\\n\\tAppointment setting experience a plus\\r\\n\\tAble to multi-task in a fast paced environment\\r\\n\\tTeam player\\r\\n\\tMust be at least eighteen years of age\\r\\n\\tMust be able to pass pre-employment screens (background and drug test)\\r\\n\\r\\n\",\"responsibilities\":\"Our BDC (Business Development Center) Service Appointment Coordinators are tasked with managing large amounts of inbound/outbound calls and emails in a timely manner. Identify customer needs, provide information on service appointment availability, partner with the service advisors, research issues and provide solutions or alternatives.\\r\\n• Must be able and willing to receive a high amount of inbound calls\\r\\n• Partner with the service department to schedule vehicle service appointments\\r\\n• Greet customers and provide information on shuttle schedule if needed\\r\\n• Contact and communicate with customers to identify automotive service needs\\r\\n• Follow all dealership processes and procedures, high frequency of contact with customers\\r\\n• Thorough documentation of all contacts within the customer management system\\r\\n• Complete internet lead management service work plans on a daily basis\\r\\n• Answer all calls in a prompt, professional and courteous manner\\r\\n• Use scripts to collect all pertinent customer information and document in the system accordingly\\r\\n• Agents must adhere to Asbury phone scripts\\r\\n• Excellent customer service skills and motivation to be successful\\r\\n• High volume incoming and outgoing calls, ranging from 50+ calls per day\\r\\n• Prior retail, sales, service BDC, receptionist, call center, or sales BDC experience preferred\\r\\n• Appointment setting experience a plus\\r\\n• Able to multi-task in a fast paced environment\\r\\n• Various language proficiency is always a plus\\r\\n• Team player\\r\\n\\r\\n\\r\\nFull Time Benefits\\r\\n• Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans\\r\\n• Health savings\\r\\n• Short-term and Long-term disability plans\\r\\n• Life Insurance (Whole Life and Term)\\r\\n• 401k retirement\\r\\n\\r\\n \\r\\n\\r\\n \\r\\n\\r\\n \\r\\n\\r\\n\\r\\n \\r\\n\\r\\n \\r\\n\",\"employmentType\":\"FULL_TIME\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"PAGE ASSOCIATES INC\",\"logo\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=D6A3AC112301537A5D72C2BC354177B5\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"streetAddress\":\"9001 W Broad St\",\"addressLocality\":\"Richmond\",\"addressRegion\":\"VA\",\"postalCode\":23294,\"addressCountry\":\"USA\"}},\"qualifications\":\" \\r\\n\\r\\n\\r\\n\\tAdvanced computer & phone skills\\r\\n\\tMinimum typing 35-40 words per minute at minimum\\r\\n\\tExperience using customer tracking systems to track calls and appointments preferred\\r\\n\\tAppointment setting experience a plus\\r\\n\\tAble to multi-task in a fast paced environment\\r\\n\\tTeam player\\r\\n\\tMust be at least eighteen years of age\\r\\n\\tMust be able to pass pre-employment screens (background and drug test)\\r\\n\\r\\n\",\"experienceRequirements\":\" \\r\\n\\r\\n\\r\\n\\tAdvanced computer & phone skills\\r\\n\\tMinimum typing 35-40 words per minute at minimum\\r\\n\\tExperience using customer tracking systems to track calls and appointments preferred\\r\\n\\tAppointment setting experience a plus\\r\\n\\tAble to multi-task in a fast paced environment\\r\\n\\tTeam player\\r\\n\\tMust be at least eighteen years of age\\r\\n\\tMust be able to pass pre-employment screens (background and drug test)\\r\\n\\r\\n\",\"industry\":\"Admin - Clerical\",\"validThrough\":\"-0001-11-30\"}",
"applyAvailable": true,
"educationLevel": "",
"qualifications": "<p style=\"margin-left:19px;\"> </p>\r\n\r\n<ul>\r\n\t<li>Advanced computer & phone skills</li>\r\n\t<li>Minimum typing 35-40 words per minute at minimum</li>\r\n\t<li>Experience using customer tracking systems to track calls and appointments preferred</li>\r\n\t<li>Appointment setting experience a plus</li>\r\n\t<li>Able to multi-task in a fast paced environment</li>\r\n\t<li>Team player</li>\r\n\t<li>Must be at least eighteen years of age</li>\r\n\t<li>Must be able to pass pre-employment screens (background and drug test)</li>\r\n</ul>\r\n",
"descriptionTitle": "Description",
"travelPercentage": "",
"jobYoutubeVideoId": "",
"legalRevisionDate": {
"date": "2024-07-06T13:53:07.000Z",
"timezone": "America/Chicago",
"timezone_type": 3
},
"secondaryLocations": [],
"primaryPhoneCountry": "US",
"primaryPhoneEnabled": true,
"qualificationsTitle": "Qualifications",
"primaryPhoneRequired": true,
"primaryPhoneNumberDoesNotExist": false
},
"preview": {
"jobId": 55564,
"isHotJob": true,
"jobTitle": "Dealership Appointment Coordinator at West Broad VW/Kia (2381)",
"postedOn": "",
"locations": "West Broad VW Kia - Richmond, VA 23294",
"remoteType": "",
"description": "Our BDC (Business Development Center) Service Appointment Coordinators are tasked with managing large amounts of inbound/outbound calls and emails in ...",
"positionType": "Full Time"
},
"detail_meta": {
"url": "https://portal-applicant-tracking.us-cent.paycomonline.net/api/ats/job-postings/55564",
"http_status": 200,
"content_type": "application/json",
"response_bytes": 13985
},
"detail_errors": []
}Get this page with API
Rendered from the bluedoor Job Postings API. Reproduce it:
GET https://api.bluedoor.sh/job-postings/v1/jobs/ecbc255f49fe1aa5001a6a562a0b00e7e34b9f63?include=descriptionJSONGET https://api.bluedoor.sh/job-postings/v1/orgs/c5289e08-d223-4f93-b9d4-9939453b9186JSONGET https://api.bluedoor.sh/job-postings/v1/sources/a4695d34-efea-4270-9326-3dfccb732561JSONGET https://api.bluedoor.sh/job-postings/v1/jobs/ecbc255f49fe1aa5001a6a562a0b00e7e34b9f63/eventsJSON