Home › Companies › Hdkk Fa Us6 Oraclecloud Com CX 2001 › Patient Service Rep - Ear, Nose & Throat (E.N.T.)
Patient Service Rep - Ear, Nose & Throat (E.N.T.)
Hdkk Fa Us6 Oraclecloud Com CX 2001 · Los Angeles, CA, United States; Medical Office Towers-West, Los Angeles, CA, US · Active · Oracle Recruiting Cloud / Fusion HCM
Job facts
| Field | Value |
|---|---|
| Company | Hdkk Fa Us6 Oraclecloud Com CX 2001 |
| Title | Patient Service Rep - Ear, Nose & Throat (E.N.T.) |
| Normalized title | - |
| Department / team | CMCF 1101290 ENT |
| Location | Los Angeles, CA, United States |
| Work model | - |
| Employment type | - |
| Salary | - |
| Status | active |
| ATS provider | Oracle Recruiting Cloud / Fusion HCM |
| Posted / first seen | 2026-05-26 / 2026-05-31 |
| Changed / last seen | 2026-06-03 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from Hdkk Fa Us6 Oraclecloud Com CX 2001. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Oracle Recruiting Cloud / Fusion HCM. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Los Angeles. | Open |
| Department jobs | Active postings in CMCF 1101290 ENT. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | Hdkk Fa Us6 Oraclecloud Com CX 2001 |
| Source | 0cf6eada-2abe-405b-a726-303c9adf8347 |
| ATS provider | Oracle Recruiting Cloud / Fusion HCM |
Description
Description
The Patient Service Rep is responsible for positive patient relations, accurate telephone communication, appointment scheduling, patient registration, payment and co-payment collection and overall providing outstanding customer service to patients through the intake of calls and ability to navigate services throughout Cedars Sinai Medical Network. This position also performs routine duties associated with the collection and maintenance of current patient demographics and insurance information.
Job Duties and Responsibilities:
Provides outstanding customer service through the successful intake, prioritizing, and resolution of calls and patient needs for a multi-specialty team.
Greets patients and assist with resolving patient issues or raising patients issues.
Check-in and out patients and collect co-payments/give receipts/reconcile payments. Verifies that patient demographic and insurance data are accurate in CS-Link.
Schedules appointments, complete patient registration, collect patient payments and provides a high standard of patient service.
Assists with the management of physician schedules and finds opportunities for improvement. Handle patient/provider correspondence as instructed.
Process and track referrals and authorizations for various insurance types.
Manages patient care flow and assist with monitoring CS-Link message pools and standard work.
Monitors and assess their own workflow to find opportunities for improvement.
Explains policies, procedures, or services to patients using administrative knowledge
Participates in daily huddles and staff meetings.
Promotes and practice infection prevention standards and all department policies and procedures.
Qualifications
Education:
High school diploma or GED preferred.
Experience:
Two (2) years of experience working as a Patient Service Rep in an outpatient medical office setting preferred.
Organization
With a growing number of primary urgent and specialty care locations across Southern California, Cedars-Sinai’s medical network serves people near where they live. Delivering coordinated, compassionate healthcare you can join our network of clinicians and physicians to improve the healthcare people throughout Los Angeles and beyond.
Company
Cedars-Sinai is a leader in providing high-quality healthcare encompassing primary care, specialized medicine and research. Since 1902, Cedars-Sinai has evolved to meet the needs of one of the most diverse regions in the nation, setting standards in quality and innovative patient care, research, teaching and community service. Today, Cedars- Sinai is known for its national leadership in transforming healthcare for the benefit of patients. Cedars-Sinai impacts the future of healthcare by developing new approaches to treatment and educating tomorrow's health professionals. Additionally, Cedars-Sinai demonstrates a commitment to the community through programs that improve the health of its most vulnerable residents.
Full job record
| Job ID | ecb8a8ee84b67b6a22c4653c079eb9dd7f35a2c3 |
| Org ID | ba262c18-bc93-43ce-9b41-0e92a17bc240 |
| Source ID | 0cf6eada-2abe-405b-a726-303c9adf8347 |
| Board ID | 0cf6eada-2abe-405b-a726-303c9adf8347 |
| Provider | oracle_hcm |
| Provider Job Key | 13206 |
| Title | Patient Service Rep - Ear, Nose & Throat (E.N.T.) |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Los Angeles, CA, United States; Medical Office Towers-West, Los Angeles, CA, US |
| Department | CMCF 1101290 ENT |
| Team | — |
| Employment Type | — |
| Workplace Type | — |
| Remote Policy | — |
| Country | United States |
| Region | CA |
| City | Los Angeles |
| Salary Raw | Description The Patient Service Rep is responsible for positive patient relations, accurate telephone communication, appointment scheduling, patient registration, payment and co-payment collection and overall providing outstanding customer service to patients through the intake of calls and ability to navigate services throughout Cedars Sinai Medical Network. This position also performs routine duties associated with the collection and maintenance of current patient demographics and insurance information. Job Duties and Responsibilities: Provides outstanding customer service through the successful intake, prioritizing, and resolution of calls and patient needs for a multi-specialty team. Greets patients and assist with resolving patient issues or raising patients issues. Check-in and out patients and collect co-payments/give receipts/reconcile payments. Verifies that patient demographic and insurance data are accurate in CS-Link. Schedules appointments, complete patient registration, collect patient payments and provides a high standard of patient service. Assists with the management of physician schedules and finds opportunities for improvement. Handle patient/provider correspondence as instructed. Process and track referrals and authorizations for various insurance types. Manages patient care flow and assist with monitoring CS-Link message pools and standard work. Monitors and assess their own workflow to find opportunities for improvement. Explains policies, procedures, or services to patients using administrative knowledge Participates in daily huddles and staff meetings. Promotes and practice infection prevention standards and all department policies and procedures. Qualifications Education: High school diploma or GED preferred. Experience: Two (2) years of experience working as a Patient Service Rep in an outpatient medical office setting preferred. Organization With a growing number of primary urgent and specialty care locations across Southern California, Cedars-Sinai’s medical network serves people near where they live. Delivering coordinated, compassionate healthcare you can join our network of clinicians and physicians to improve the healthcare people throughout Los Angeles and beyond. Company Cedars-Sinai is a leader in providing high-quality healthcare encompassing primary care, specialized medicine and research. Since 1902, Cedars-Sinai has evolved to meet the needs of one of the most diverse regions in the nation, setting standards in quality and innovative patient care, research, teaching and community service. Today, Cedars- Sinai is known for its national leadership in transforming healthcare for the benefit of patients. Cedars-Sinai impacts the future of healthcare by developing new approaches to treatment and educating tomorrow's health professionals. Additionally, Cedars-Sinai demonstrates a commitment to the community through programs that improve the health of its most vulnerable residents. |
| Salary Min | — |
| Salary Max | — |
| Salary Currency | — |
| Salary Period | day |
| Source URL | https://hdkk.fa.us6.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_2001/job/13206 |
| Apply URL | https://hdkk.fa.us6.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_2001/job/13206 |
| First Seen At | 2026-05-31 17:56:48Z |
| Last Seen At | 2026-06-06 19:06:32Z |
| Last Checked At | 2026-06-06 19:06:32Z |
| Last Changed At | 2026-06-03 10:59:56Z |
| Inactive At | — |
| Source Posted At | 2026-05-26 16:17:11Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=oracle_hcm/board=hdkk.fa.us6.oraclecloud.com|CX_2001/date=2026-06-06/2026-06-06T19-05-35-433Z-9588f25b1fd282830ae976623bc5a1f840a94c0624e6e3e5a014a99dfabfdee8.json |
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