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Customer Service Specialist Property and Casualty

Ibmqjb Fa Ocs Oraclecloud Com CX 1 · United States; US Remote Location, US Remote City, US Remote State, US · Remote · Active · Oracle Recruiting Cloud / Fusion HCM

Job facts

FieldValue
CompanyIbmqjb Fa Ocs Oraclecloud Com CX 1
TitleCustomer Service Specialist Property and Casualty
Normalized title-
Department / teamInsurance
LocationUnited States
Work modelRemote / Remote
Employment type-
Salary-
Statusactive
ATS providerOracle Recruiting Cloud / Fusion HCM
Posted / first seen2026-05-27 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

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PageWhat it containsOpen
Company jobsActive postings from Ibmqjb Fa Ocs Oraclecloud Com CX 1.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through Oracle Recruiting Cloud / Fusion HCM.Open
Provider filtered searchThe same provider as a filtered job collection.Open
Department jobsActive postings in Insurance.Open
Work model jobsActive Remote postings.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyIbmqjb Fa Ocs Oraclecloud Com CX 1
Source9f079624-0fb1-4ce8-afdb-430bfb6bb831
ATS providerOracle Recruiting Cloud / Fusion HCM

Description

Description Key Responsibilities: Respond to customer policy inquiries via phone, email, and other communication channels. Collect and process payments accurately and in compliance with agency standards. Perform proactive outreach to policyholders for renewals, retention, and remarketing opportunities, with demonstrated ability to influence retention outcomes through quoting strategy and carrier selection. Handle inbound and outbound calls with policyholders and insurance carriers to resolve issues, negotiate and coordinate across multiple carriers simultaneously, and provide updates. Independently quote insurance policies across multiple carriers (approximately 15–20+) using rater systems and carrier portals, evaluate coverage options, and make informed placement decisions based on risk, pricing, and retention strategy. Manage and retain accounts within an independent agency environment, including navigating multiple carrier appetites and underwriting considerations. Assist with remarketing efforts to retain customers and improve satisfaction. Complete administrative duties, including data entry, document management, and updating customer records in agency systems. Collaborate with team members to meet service level agreements and retention goals. Qualifications: Insurance license (Property & Casualty) or willingness to obtain within a specified timeframe. Preference given to candidates with existing license. Prior experience in customer service, with strong preference for candidates coming from an independent insurance agency environment handling multiple carriers. Demonstrated proficiency using rater systems and managing high ‑ volume, multi ‑ carrier quoting workflows. Strong communication skills (verbal and written) and ability to handle high-volume calls. Proficiency in agency management systems (e.g., AMS360, Salesforce) and rater/quoting platforms used to manage and compare multiple carriers simultaneously. Ability to multitask, prioritize, and work in a fast-paced environment. Key Competencies: Customer-focused mindset with strong problem-solving skills. Strong insurance placement judgment, retention ‑ driven quoting skills, and comfort making coverage and carrier decisions with limited oversight. Ability to operate effectively within an independent agency model that differs from captive environments Attention to detail and accuracy in handling transactions. Team-oriented with a proactive approach to achieving goals. Company Our Insurance Agency helps real estate agents provide consumers with a seamless transaction experience. An independent provider of personal lines of insurance, the team works with national and regional insurance companies to design affordable coverage options and combination policies that meet a variety of budgets and lifestyles. Anywhere Real Estate Inc.   (NYSE: HOUS) is moving real estate to what's next. Home to some of the most recognized brands in real estate  Better Homes and Gardens® Real Estate ,  Century 21® ,  Coldwell Banker® ,  Coldwell Banker Commercial® ,  Corcoran® ,  ERA® , and  Sotheby's International Realty® , we fulfill our purpose to empower everyone's next move through our leading integrated services, which include franchise, brokerage, relocation, and title and settlement businesses, as well as mortgage and title insurance underwriter minority owned joint ventures. Anywhere supports nearly 1 million home sale transactions annually and our portfolio of industry-leading brands turns houses into homes in more than 118 countries and territories across the world. At Anywhere, we are empowering everyone’s next move – your career included. What differentiates us is our scale, expertise, network, and unique business model that positions us as a trusted advisor throughout every stage of the real estate transaction. We pursue talent – strategic thinkers who are eager to always find a better way, relentlessly focus on talent, obsess about growth, and achieve exceptional results. We value our people-first culture, which thrives on empowerment, innovation, and cross-company collaboration as we keep moving the world forward, together. Read more about our company culture and values in our annual Impact Report . We are proud of our award-winning culture and are consistently recognized as an employer of choice by various organizations including: Great Place to Work Forbes World's Best Employers Newsweek World's Most Trustworthy Companies Ethisphere World's Most Ethical Companies

Full job record

Job IDec5c8ce4126272a64298b489e0d53a23e79500bb
Org IDc42a56c7-b04d-4fd4-8cdc-cd52f941c083
Source ID9f079624-0fb1-4ce8-afdb-430bfb6bb831
Board ID9f079624-0fb1-4ce8-afdb-430bfb6bb831
Provideroracle_hcm
Provider Job Key4514
TitleCustomer Service Specialist Property and Casualty
Normalized Title—
Statusactive
Activeyes
Location TextUnited States; US Remote Location, US Remote City, US Remote State, US
DepartmentInsurance
Team—
Employment Type—
Workplace Typeremote
Remote Policyremote
CountryUnited States
Region—
City—
Salary RawDescription Key Responsibilities: Respond to customer policy inquiries via phone, email, and other communication channels. Collect and process payments accurately and in compliance with agency standards. Perform proactive outreach to policyholders for renewals, retention, and remarketing opportunities, with demonstrated ability to influence retention outcomes through quoting strategy and carrier selection. Handle inbound and outbound calls with policyholders and insurance carriers to resolve issues, negotiate and coordinate across multiple carriers simultaneously, and provide updates. Independently quote insurance policies across multiple carriers (approximately 15–20+) using rater systems and carrier portals, evaluate coverage options, and make informed placement decisions based on risk, pricing, and retention strategy. Manage and retain accounts within an independent agency environment, including navigating multiple carrier appetites and underwriting considerations. Assist with remarketing efforts to retain customers and improve satisfaction. Complete administrative duties, including data entry, document management, and updating customer records in agency systems. Collaborate with team members to meet service level agreements and retention goals. Qualifications: Insurance license (Property & Casualty) or willingness to obtain within a specified timeframe. Preference given to candidates with existing license. Prior experience in customer service, with strong preference for candidates coming from an independent insurance agency environment handling multiple carriers. Demonstrated proficiency using rater systems and managing high ‑ volume, multi ‑ carrier quoting workflows. Strong communication skills (verbal and written) and ability to handle high-volume calls. Proficiency in agency management systems (e.g., AMS360, Salesforce) and rater/quoting platforms used to manage and compare multiple carriers simultaneously. Ability to multitask, prioritize, and work in a fast-paced environment. Key Competencies: Customer-focused mindset with strong problem-solving skills. Strong insurance placement judgment, retention ‑ driven quoting skills, and comfort making coverage and carrier decisions with limited oversight. Ability to operate effectively within an independent agency model that differs from captive environments Attention to detail and accuracy in handling transactions. Team-oriented with a proactive approach to achieving goals. Company Our Insurance Agency helps real estate agents provide consumers with a seamless transaction experience. An independent provider of personal lines of insurance, the team works with national and regional insurance companies to design affordable coverage options and combination policies that meet a variety of budgets and lifestyles. Anywhere Real Estate Inc.   (NYSE: HOUS) is moving real estate to what's next. Home to some of the most recognized brands in real estate  Better Homes and Gardens® Real Estate ,  Century 21® ,  Coldwell Banker® ,  Coldwell Banker Commercial® ,  Corcoran® ,  ERA® , and  Sotheby's International Realty® , we fulfill our purpose to empower everyone's next move through our leading integrated services, which include franchise, brokerage, relocation, and title and settlement businesses, as well as mortgage and title insurance underwriter minority owned joint ventures. Anywhere supports nearly 1 million home sale transactions annually and our portfolio of industry-leading brands turns houses into homes in more than 118 countries and territories across the world. At Anywhere, we are empowering everyone’s next move – your career included. What differentiates us is our scale, expertise, network, and unique business model that positions us as a trusted advisor throughout every stage of the real estate transaction. We pursue talent – strategic thinkers who are eager to always find a better way, relentlessly focus on talent, obsess about growth, and achieve exceptional results. We value our people-first culture, which thrives on empowerment, innovation, and cross-company collaboration as we keep moving the world forward, together. Read more about our company culture and values in our annual Impact Report . We are proud of our award-winning culture and are consistently recognized as an employer of choice by various organizations including: Great Place to Work Forbes World's Best Employers Newsweek World's Most Trustworthy Companies Ethisphere World's Most Ethical Companies
Salary Min—
Salary Max—
Salary Currency—
Salary Period—
Source URLhttps://ibmqjb.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/4514
Apply URLhttps://ibmqjb.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/4514
First Seen At2026-05-31 18:05:08Z
Last Seen At2026-06-06 11:12:01Z
Last Checked At2026-06-06 11:12:01Z
Last Changed At2026-06-06 11:12:01Z
Inactive At—
Source Posted At2026-05-27 13:27:07Z
Source Updated At—
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=oracle_hcm/board=ibmqjb.fa.ocs.oraclecloud.com|CX_1/date=2026-06-06/2026-06-06T11-11-45-871Z-758dbe15cb55a78823dd26164e6c20649ea516dc46a6254f12494d8df8179ce0.json
Event Fields
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Parsed Structured
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Extensions
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Native Structured
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font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;\"><span class=\"TextRun SCXW155408269 BCX0 NormalTextRun\" data-contrast=\"none\" xml:lang=\"EN-US\" lang=\"EN-US\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; font-style: normal; font-variant: normal; font-weight: normal; line-height: 19.7625px; margin: 0px; padding: 0px; text-transform: none; user-select: text;\">Collect and process payments accurately and in compliance with agency standards.</span></span></p></li></ul></div><div class=\"ListContainerWrapper SCXW155408269 BCX0\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; margin: 0px; padding: 0px; position: relative; user-select: text;\"><ul><li><p class=\"Paragraph SCXW155408269 BCX0\" paraid=\"836638828\" paraeid=\"{c2622abe-1f85-4278-96c5-45ca3200763c}{18}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: rgb(255, 255, 255); color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;\"><span style=\"color: rgb(0, 0, 0); font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;\"><span class=\"TrackedChange SCXW155408269 BCX0 TextRun NormalTextRun\" data-contrast=\"none\" xml:lang=\"EN-US\" lang=\"EN-US\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; font-style: normal; font-variant: normal; font-weight: normal; line-height: 19.7625px; margin: 0px; padding: 0px; text-transform: none; user-select: text;\">&nbsp;</span><span class=\"TextRun SCXW155408269 BCX0 NormalTextRun\" data-contrast=\"none\" xml:lang=\"EN-US\" lang=\"EN-US\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; font-style: normal; font-variant: normal; font-weight: normal; line-height: 19.7625px; margin: 0px; padding: 0px; text-transform: none; user-select: text;\">Perform proactive outreach to policyholders for renewals, retention, and remarketing opportunities, with demonstrated ability to influence retention outcomes through quoting strategy and carrier selection.</span></span></p></li></ul></div><div class=\"ListContainerWrapper SCXW155408269 BCX0\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; margin: 0px; padding: 0px; position: relative; user-select: text;\"><ul><li><p class=\"Paragraph SCXW155408269 BCX0\" paraid=\"1547358202\" paraeid=\"{c2622abe-1f85-4278-96c5-45ca3200763c}{20}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: rgb(255, 255, 255); color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;\"><span style=\"color: rgb(0, 0, 0); font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;\"><span class=\"TextRun SCXW155408269 BCX0 NormalTextRun\" data-contrast=\"none\" xml:lang=\"EN-US\" lang=\"EN-US\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; font-style: normal; font-variant: normal; font-weight: normal; line-height: 19.7625px; margin: 0px; padding: 0px; text-transform: none; user-select: text;\">Handle inbound and outbound calls with policyholders and insurance carriers to resolve issues, negotiate and coordinate across multiple carriers simultaneously, and provide updates.</span></span></p></li></ul></div><div class=\"ListContainerWrapper SCXW155408269 BCX0\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; margin: 0px; padding: 0px; position: relative; user-select: text;\"><ul><li><p class=\"Paragraph SCXW155408269 BCX0\" paraid=\"2071190880\" paraeid=\"{c2622abe-1f85-4278-96c5-45ca3200763c}{22}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: rgb(255, 255, 255); color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;\"><span style=\"color: rgb(0, 0, 0); font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;\"><span class=\"TextRun SCXW155408269 BCX0 NormalTextRun\" data-contrast=\"none\" xml:lang=\"EN-US\" lang=\"EN-US\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; font-style: normal; font-variant: normal; font-weight: normal; line-height: 19.7625px; margin: 0px; padding: 0px; text-transform: none; user-select: text;\">Independently quote insurance policies across multiple carriers (approximately 15–20+) using rater systems and carrier portals, evaluate coverage options, and make informed placement decisions based on risk, pricing, and retention strategy.</span></span></p></li></ul></div><div class=\"ListContainerWrapper SCXW155408269 BCX0\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; margin: 0px; padding: 0px; position: relative; user-select: text;\"><ul><li><p class=\"Paragraph SCXW155408269 BCX0\" paraid=\"198613459\" paraeid=\"{c2622abe-1f85-4278-96c5-45ca3200763c}{24}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: rgb(255, 255, 255); color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;\"><span style=\"color: rgb(0, 0, 0); font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;\"><span class=\"TextRun SCXW155408269 BCX0 NormalTextRun\" data-contrast=\"none\" xml:lang=\"EN-US\" lang=\"EN-US\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; font-style: normal; font-variant: normal; font-weight: normal; line-height: 19.7625px; margin: 0px; padding: 0px; text-transform: none; user-select: text;\">Manage and retain accounts within an independent agency environment, including navigating multiple carrier appetites and underwriting considerations.</span></span></p></li></ul></div><div class=\"ListContainerWrapper SCXW155408269 BCX0\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; margin: 0px; padding: 0px; position: relative; user-select: text;\"><ul><li><p class=\"Paragraph SCXW155408269 BCX0\" paraid=\"1757675027\" paraeid=\"{c2622abe-1f85-4278-96c5-45ca3200763c}{26}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: rgb(255, 255, 255); color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;\"><span style=\"color: rgb(0, 0, 0); font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;\"><span class=\"TextRun SCXW155408269 BCX0 NormalTextRun\" data-contrast=\"none\" xml:lang=\"EN-US\" lang=\"EN-US\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; font-style: normal; font-variant: normal; font-weight: normal; line-height: 19.7625px; margin: 0px; padding: 0px; text-transform: none; user-select: text;\">Assist with remarketing efforts to retain customers and improve satisfaction.</span></span></p></li></ul></div><div class=\"ListContainerWrapper SCXW155408269 BCX0\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; margin: 0px; padding: 0px; position: relative; user-select: text;\"><ul><li><p class=\"Paragraph SCXW155408269 BCX0\" paraid=\"1105430388\" paraeid=\"{c2622abe-1f85-4278-96c5-45ca3200763c}{28}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: rgb(255, 255, 255); color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;\"><span style=\"color: rgb(0, 0, 0); font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;\"><span class=\"TextRun SCXW155408269 BCX0 NormalTextRun\" data-contrast=\"none\" xml:lang=\"EN-US\" lang=\"EN-US\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; font-style: normal; font-variant: normal; font-weight: normal; line-height: 19.7625px; margin: 0px; padding: 0px; text-transform: none; user-select: text;\">Complete administrative duties, including data entry, document management, and updating customer records in agency systems.</span></span></p></li></ul></div><div class=\"ListContainerWrapper SCXW155408269 BCX0\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; margin: 0px; padding: 0px; position: relative; user-select: text;\"><ul><li><p class=\"Paragraph SCXW155408269 BCX0\" paraid=\"2062408716\" paraeid=\"{c2622abe-1f85-4278-96c5-45ca3200763c}{30}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: rgb(255, 255, 255); color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;\"><span style=\"color: rgb(0, 0, 0); font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;\"><span class=\"TextRun SCXW155408269 BCX0 NormalTextRun\" data-contrast=\"none\" xml:lang=\"EN-US\" lang=\"EN-US\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; font-style: normal; font-variant: normal; font-weight: normal; line-height: 19.7625px; margin: 0px; padding: 0px; text-transform: none; user-select: text;\">Collaborate with team members to meet service level agreements and retention goals.</span></span></p></li></ul></div><div class=\"OutlineElement Ltr SCXW155408269 BCX0\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; clear: both; cursor: text; direction: ltr; margin: 0px; overflow: visible; padding: 0px; position: relative; user-select: text;\"><p class=\"Paragraph SCXW155408269 BCX0\" paraid=\"1059649274\" paraeid=\"{c2622abe-1f85-4278-96c5-45ca3200763c}{32}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: rgb(255, 255, 255); color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;\">&nbsp;</p></div><div class=\"OutlineElement Ltr SCXW155408269 BCX0\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; clear: both; cursor: text; direction: ltr; margin: 0px; overflow: visible; padding: 0px; position: relative; user-select: text;\"><p class=\"Paragraph SCXW155408269 BCX0\" paraid=\"1957541219\" paraeid=\"{c2622abe-1f85-4278-96c5-45ca3200763c}{34}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: rgb(255, 255, 255); color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;\"><span style=\"color: rgb(0, 0, 0); font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;\"><span class=\"TextRun SCXW155408269 BCX0 NormalTextRun\" data-contrast=\"none\" xml:lang=\"EN-US\" lang=\"EN-US\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; font-style: normal; font-variant: normal; line-height: 19.7625px; margin: 0px; padding: 0px; text-transform: none; user-select: text;\"><strong>Qualifications:</strong></span></span></p></div><div class=\"ListContainerWrapper SCXW155408269 BCX0\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; margin: 0px; padding: 0px; position: relative; user-select: text;\"><ul><li><p class=\"Paragraph SCXW155408269 BCX0\" paraid=\"1510467446\" paraeid=\"{c2622abe-1f85-4278-96c5-45ca3200763c}{36}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: rgb(255, 255, 255); color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;\"><span style=\"color: rgb(0, 0, 0); font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;\"><span class=\"TextRun SCXW155408269 BCX0 NormalTextRun\" data-contrast=\"none\" xml:lang=\"EN-US\" lang=\"EN-US\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; font-style: normal; font-variant: normal; font-weight: normal; line-height: 19.7625px; margin: 0px; padding: 0px; text-transform: none; user-select: text;\">Insurance license (Property &amp; Casualty) or willingness to obtain within a specified timeframe. Preference given to candidates with existing license.</span></span></p></li></ul></div><div class=\"ListContainerWrapper SCXW155408269 BCX0\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; margin: 0px; padding: 0px; position: relative; user-select: text;\"><ul><li><p class=\"Paragraph SCXW155408269 BCX0\" paraid=\"1395664569\" paraeid=\"{c2622abe-1f85-4278-96c5-45ca3200763c}{38}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: rgb(255, 255, 255); color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;\"><span style=\"color: rgb(0, 0, 0); font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;\"><span class=\"TextRun SCXW155408269 BCX0 NormalTextRun\" data-contrast=\"none\" xml:lang=\"EN-US\" lang=\"EN-US\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; font-style: normal; font-variant: normal; font-weight: normal; line-height: 19.7625px; margin: 0px; padding: 0px; text-transform: none; user-select: text;\">Prior experience in customer service, with strong preference for candidates coming from an independent insurance agency environment handling multiple carriers.</span></span></p></li></ul></div><div class=\"ListContainerWrapper SCXW155408269 BCX0\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; margin: 0px; padding: 0px; position: relative; user-select: text;\"><ul><li><p class=\"Paragraph SCXW155408269 BCX0\" paraid=\"349137633\" paraeid=\"{c2622abe-1f85-4278-96c5-45ca3200763c}{40}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: rgb(255, 255, 255); color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;\"><span style=\"color: rgb(0, 0, 0); font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;\"><span class=\"TextRun SCXW155408269 BCX0 NormalTextRun\" data-contrast=\"none\" xml:lang=\"EN-US\" lang=\"EN-US\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; font-style: normal; font-variant: normal; font-weight: normal; line-height: 19.7625px; margin: 0px; padding: 0px; text-transform: none; user-select: text;\">Demonstrated proficiency using rater systems and managing high</span><span class=\"NoBreakHyphenBlob BlobObject DragDrop SCXW155408269 BCX0\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; line-height: 19.7625px; margin: 0px; padding: 0px; user-select: text;\">‑</span><span class=\"TextRun SCXW155408269 BCX0 NormalTextRun\" data-contrast=\"none\" xml:lang=\"EN-US\" lang=\"EN-US\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; font-style: normal; font-variant: normal; font-weight: normal; line-height: 19.7625px; margin: 0px; padding: 0px; text-transform: none; user-select: text;\">volume, multi</span><span class=\"NoBreakHyphenBlob BlobObject DragDrop SCXW155408269 BCX0\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; line-height: 19.7625px; margin: 0px; padding: 0px; user-select: text;\">‑</span><span class=\"TextRun SCXW155408269 BCX0 NormalTextRun\" data-contrast=\"none\" xml:lang=\"EN-US\" lang=\"EN-US\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; font-style: normal; font-variant: normal; font-weight: normal; line-height: 19.7625px; margin: 0px; padding: 0px; text-transform: none; user-select: text;\">carrier quoting workflows.</span></span></p></li></ul></div><div class=\"ListContainerWrapper SCXW155408269 BCX0\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; margin: 0px; padding: 0px; position: relative; user-select: text;\"><ul><li><p class=\"Paragraph SCXW155408269 BCX0\" paraid=\"1952699715\" paraeid=\"{c2622abe-1f85-4278-96c5-45ca3200763c}{42}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: rgb(255, 255, 255); color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;\"><span style=\"color: rgb(0, 0, 0); font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;\"><span class=\"TextRun SCXW155408269 BCX0 NormalTextRun\" data-contrast=\"none\" xml:lang=\"EN-US\" lang=\"EN-US\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; font-style: normal; font-variant: normal; font-weight: normal; line-height: 19.7625px; margin: 0px; padding: 0px; text-transform: none; user-select: text;\">Strong communication skills (verbal and written) and ability to handle high-volume calls.</span></span></p></li></ul></div></div><div class=\"SCXW155408269 BCX0\" style=\"-webkit-tap-highlight-color: transparent; -webkit-text-stroke-width: 0px; -webkit-user-drag: none; background-color: rgb(255, 255, 255); color: rgb(0, 0, 0); font-family: &quot;Segoe UI&quot;, &quot;Segoe UI Web&quot;, Arial, Verdana, sans-serif; font-size: 12px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; margin: 0px; orphans: 2; padding: 0px; text-align: start; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; user-select: text; white-space: normal; widows: 2; word-spacing: 0px;\"><div class=\"ListContainerWrapper SCXW155408269 BCX0\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; margin: 0px; padding: 0px; position: relative; user-select: text;\"><ul><li><p class=\"Paragraph SCXW155408269 BCX0\" paraid=\"1568467480\" paraeid=\"{c2622abe-1f85-4278-96c5-45ca3200763c}{44}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: rgb(255, 255, 255); color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;\"><span style=\"color: rgb(0, 0, 0); font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;\"><span class=\"TextRun SCXW155408269 BCX0 NormalTextRun\" data-contrast=\"none\" xml:lang=\"EN-US\" lang=\"EN-US\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; font-style: normal; font-variant: normal; font-weight: normal; line-height: 19.7625px; margin: 0px; padding: 0px; text-transform: none; user-select: text;\">Proficiency in agency management systems (e.g., AMS360, Salesforce) </span><span class=\"TrackedChange SCXW155408269 BCX0 TextRun NormalTextRun\" data-contrast=\"none\" xml:lang=\"EN-US\" lang=\"EN-US\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; font-style: normal; font-variant: normal; font-weight: normal; line-height: 19.7625px; margin: 0px; padding: 0px; text-transform: none; user-select: text;\">and rater/quoting platforms used to manage and compare multiple carriers simultaneously.</span></span></p></li></ul></div><div class=\"ListContainerWrapper SCXW155408269 BCX0\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; margin: 0px; padding: 0px; position: relative; user-select: text;\"><ul><li><p class=\"Paragraph SCXW155408269 BCX0\" paraid=\"1942581668\" paraeid=\"{c2622abe-1f85-4278-96c5-45ca3200763c}{47}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: rgb(255, 255, 255); color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;\"><span style=\"color: rgb(0, 0, 0); font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;\"><span class=\"TextRun SCXW155408269 BCX0 NormalTextRun\" data-contrast=\"none\" xml:lang=\"EN-US\" lang=\"EN-US\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; font-style: normal; font-variant: normal; font-weight: normal; line-height: 19.7625px; margin: 0px; padding: 0px; text-transform: none; user-select: text;\">Ability to multitask, prioritize, and work in a fast-paced environment.</span></span></p></li></ul></div><div class=\"OutlineElement Ltr SCXW155408269 BCX0\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; clear: both; cursor: text; direction: ltr; margin: 0px; overflow: visible; padding: 0px; position: relative; user-select: text;\"><p class=\"Paragraph SCXW155408269 BCX0\" paraid=\"747912197\" paraeid=\"{c2622abe-1f85-4278-96c5-45ca3200763c}{49}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: rgb(255, 255, 255); color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;\">&nbsp;</p></div><div class=\"OutlineElement Ltr SCXW155408269 BCX0\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; clear: both; cursor: text; direction: ltr; margin: 0px; overflow: visible; padding: 0px; position: relative; user-select: text;\"><p class=\"Paragraph SCXW155408269 BCX0\" paraid=\"228159851\" paraeid=\"{c2622abe-1f85-4278-96c5-45ca3200763c}{51}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: rgb(255, 255, 255); color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;\"><span style=\"color: rgb(0, 0, 0); font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;\"><span class=\"TextRun SCXW155408269 BCX0 NormalTextRun\" data-contrast=\"none\" xml:lang=\"EN-US\" lang=\"EN-US\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; font-style: normal; font-variant: normal; line-height: 19.7625px; margin: 0px; padding: 0px; text-transform: none; user-select: text;\"><strong>Key Competencies:</strong></span></span></p></div><div class=\"ListContainerWrapper SCXW155408269 BCX0\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; margin: 0px; padding: 0px; position: relative; user-select: text;\"><ul><li><p class=\"Paragraph SCXW155408269 BCX0\" paraid=\"264096863\" paraeid=\"{c2622abe-1f85-4278-96c5-45ca3200763c}{53}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: rgb(255, 255, 255); color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;\"><span style=\"color: rgb(0, 0, 0); font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;\"><span class=\"TextRun SCXW155408269 BCX0 NormalTextRun\" data-contrast=\"none\" xml:lang=\"EN-US\" lang=\"EN-US\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; font-style: normal; font-variant: normal; font-weight: normal; line-height: 19.7625px; margin: 0px; padding: 0px; text-transform: none; user-select: text;\">Customer-focused mindset with strong problem-solving skills.</span></span></p></li></ul></div><div class=\"ListContainerWrapper SCXW155408269 BCX0\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; margin: 0px; padding: 0px; position: relative; user-select: text;\"><ul><li><p class=\"Paragraph SCXW155408269 BCX0\" paraid=\"670091734\" paraeid=\"{c2622abe-1f85-4278-96c5-45ca3200763c}{55}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: rgb(255, 255, 255); color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;\"><span style=\"color: rgb(0, 0, 0); font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;\"><span class=\"TextRun SCXW155408269 BCX0 NormalTextRun\" data-contrast=\"none\" xml:lang=\"EN-US\" lang=\"EN-US\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; font-style: normal; font-variant: normal; font-weight: normal; line-height: 19.7625px; margin: 0px; padding: 0px; text-transform: none; user-select: text;\">Strong insurance placement judgment, retention</span><span class=\"NoBreakHyphenBlob BlobObject DragDrop SCXW155408269 BCX0\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; line-height: 19.7625px; margin: 0px; padding: 0px; user-select: text;\">‑</span><span class=\"TextRun SCXW155408269 BCX0 NormalTextRun\" data-contrast=\"none\" xml:lang=\"EN-US\" lang=\"EN-US\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; font-style: normal; font-variant: normal; font-weight: normal; line-height: 19.7625px; margin: 0px; padding: 0px; text-transform: none; user-select: text;\">driven quoting skills, and comfort making coverage and carrier decisions with limited oversight.</span></span></p></li></ul></div><div class=\"ListContainerWrapper SCXW155408269 BCX0\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; margin: 0px; padding: 0px; position: relative; user-select: text;\"><ul><li><p class=\"Paragraph SCXW155408269 BCX0\" paraid=\"1449032225\" paraeid=\"{c2622abe-1f85-4278-96c5-45ca3200763c}{57}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: rgb(255, 255, 255); color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;\"><span style=\"color: rgb(0, 0, 0); font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;\"><span class=\"TextRun SCXW155408269 BCX0 NormalTextRun\" data-contrast=\"none\" xml:lang=\"EN-US\" lang=\"EN-US\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; font-style: normal; font-variant: normal; font-weight: normal; line-height: 19.7625px; margin: 0px; padding: 0px; text-transform: none; user-select: text;\">Ability to operate effectively within an independent agency model that differs from captive environments</span></span></p></li></ul></div><div class=\"ListContainerWrapper SCXW155408269 BCX0\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; margin: 0px; padding: 0px; position: relative; user-select: text;\"><ul><li><p class=\"Paragraph SCXW155408269 BCX0\" paraid=\"625073525\" paraeid=\"{c2622abe-1f85-4278-96c5-45ca3200763c}{59}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: rgb(255, 255, 255); color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;\"><span style=\"color: rgb(0, 0, 0); font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;\"><span class=\"TextRun SCXW155408269 BCX0 NormalTextRun\" data-contrast=\"none\" xml:lang=\"EN-US\" lang=\"EN-US\" style=\"-webkit-tap-highlight-color: transparent; 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    "CorporateDescriptionStr": "<p>Our Insurance Agency helps real estate agents provide consumers with a seamless transaction experience. An independent provider of personal lines of insurance, the team works with national and regional insurance companies to design affordable coverage options and combination policies that meet a variety of budgets and lifestyles.</p>\n<div>\n</div><a href=\"http://www.anywhere.re/\" target=\"_blank\">Anywhere Real Estate Inc.</a> <b>(NYSE: HOUS) is moving real estate to what's next. </b>Home to some of the most recognized brands in real estate <a href=\"https://www.bhgre.com/\" target=\"_blank\">Better Homes and Gardens® Real Estate</a>, <a href=\"https://www.century21.com/\" target=\"_blank\">Century 21®</a>, <a href=\"https://www.coldwellbanker.com/\" target=\"_blank\">Coldwell Banker®</a>, <a href=\"https://www.cbcworldwide.com/\" target=\"_blank\">Coldwell Banker Commercial®</a>, <a href=\"https://www.corcoran.com/\" target=\"_blank\">Corcoran®</a>, <a href=\"https://www.era.com/\" target=\"_blank\">ERA®</a>, and <a href=\"https://www.sothebysrealty.com/eng\" target=\"_blank\">Sotheby's International Realty® </a>, we fulfill our purpose to empower&nbsp;everyone's next move through our leading integrated services, which include franchise, brokerage, relocation, and title and settlement businesses, as well as mortgage and title insurance underwriter minority owned joint ventures.&nbsp; Anywhere supports nearly 1 million home sale transactions annually and our portfolio of industry-leading brands turns houses into homes in more than 118 countries and territories across the world. \n<p></p>\n<div>\n <b>At Anywhere, we are empowering everyone’s next move – your career included.</b>&nbsp;What differentiates us is our scale, expertise, network, and unique business model that positions us as a trusted advisor throughout every stage of the real estate transaction. <b>We pursue talent</b> – strategic thinkers who are eager to always find a better way, relentlessly focus on talent, obsess about growth, and achieve exceptional results. <b>We value our people-first culture,</b> which thrives on empowerment, innovation, and cross-company collaboration as we keep moving the world forward, together.&nbsp; Read more about our company culture and values in our annual <a href=\"https://anywhere.re/wp-content/uploads/2025/03/2024-Impact-Report.pdf\" target=\"_blank\">Impact Report</a>.&nbsp;&nbsp; \n <div>\n  <p></p>\n  <p>We are proud of our award-winning culture and are consistently recognized as an employer of choice by various organizations including:</p>\n  <p></p>\n  <ul>\n   <li>Great Place to Work</li>\n   <li>Forbes World's Best Employers</li>\n   <li>Newsweek World's Most Trustworthy Companies</li>\n   <li>Ethisphere World's Most Ethical Companies</li>\n  </ul><br/> \n  <p></p>\n </div>\n</div>",
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    "ShortDescriptionStr": "\nThe Customer Service Specialist is responsible for delivering exceptional service to policyholders and supporting the agency’s retention and growth goals. This role involves handling customer inquiries, processing payments, conducting proactive outreach, and assisting with remarketing efforts. The ideal candidate will be detail-oriented, customer-focused, and comfortable managing both inbound and outbound communications. ",
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