Stella Maris - Support Worker

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    "location": {
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      "postalCode": "BT15 3BJ",
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    "datePosted": "2026-05-08",
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    "description": "<p><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">Salary</span>: £24,896.94 <span style=\"font-weight: bold\">Contract</span>: Permanent<br><span style=\"font-weight: bold\">Hours</span>: 35 per week - Varied 7 day rota with several shift patterns </span></p>\n<p><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">Location </span>Stella Maris, 28 Garmoyle Street Belfast BT15 1DY</span><br></p>\n<p><br></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">Employee Benefits</span></p>\n<ul>\n<li><span style=\"font-size: 12pt\">Enhanced Annual Leave – 35 days per year, increasing as your length of service increases</span></li>\n<li><span style=\"font-size: 12pt\">Paid Sick Leave</span></li>\n<li><span style=\"font-size: 12pt\">Company maternity &amp; paternity pay</span></li>\n<li><span style=\"font-size: 12pt\">Contributory Pension scheme</span></li>\n<li><span style=\"font-size: 12pt\">Health Cash Back &amp; Rewards Plan</span></li>\n<li><span style=\"font-size: 12pt\">Christmas Savers club</span></li>\n<li><span style=\"font-size: 12pt\">Bluelight discount card</span></li>\n</ul>\n<p><span style=\"font-size: 12pt\">Plus, many opportunities to learn and develop within the organisation</span></p>\n<p><br></p>\n<p><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">Why work for us? </span><br>Depaul is a cross border charity supporting some of the most marginalised individuals, couples and families experiencing homelessness. Our mission is to end homelessness and change the lives of those affected by it. Would you like to help us to meet our mission?<br>We are a values led organisation and aim, at all times, to live and breathe these values in our everyday work. Our values are based on four key principles:<br>• We celebrate the potential of people<br>• We put our words into action<br>• We aim to take a wider role in civil society<br>• We believe in rights and responsibilities If you choose to work for Depaul</span></p>\n<p><span style=\"font-size: 12pt\"><br></span></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">About Stella Maris</span><br></p>\n<p><span style=\"font-size: 12pt\">This service is managed by Depaul working in partnership with Radius Housing Association.</span></p>\n<p><span>Stella Maris is a wet, low‑threshold service supporting men and women experiencing alcohol dependency and homelessness. Our team uses a harm‑reduction approach, helping residents safely reduce or stabilise their alcohol use while building trust and stability. </span>We support people to secure housing through NIHE, develop essential independent living skills, access the healthcare they need, and apply for the grants and practical support that help them move on to a permanent home. Working at Stella Maris means being part of a compassionate, skilled team that helps people rebuild their lives and move toward independence. </p>\n<p><br><br></p>\n<p><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">Your new role </span><br>You will be a member of a multi-disciplined team using holistic approaches to support Depaul service users. Working to a housing-led, low threshold, harm reduction approach, where service users receive a high degree of support and advice. Depaul has a commitment to service user participation and to empowering our service users to manage their own lives.<br><br>To support the effective day to day running of the service. You will undertake daily reception and building management tasks, support service users in their transition into the service, to use the service effectively. You will support key workers to deliver bespoke personalised support plans to clients, including the delivery of activities. </span></p>\n<p><br></p>\n<ul>\n<li><span style=\"font-size: 12pt\">To be the first point of contact for service users, agencies, contractors, visitors etc. Ensuring a warm, professional, welcoming and engagement  </span></li>\n</ul>\n<ul>\n<li><span style=\"font-size: 12pt\">Ensure the practical needs of our services users are met on a day to day basis. Where necessary, supporting service users with meal preparation, laundry and general upkeep of their living space. </span></li>\n</ul>\n<ul>\n<li><span style=\"font-size: 12pt\">Ensuring service users records are being maintained  </span></li>\n</ul>\n<ul>\n<li><span style=\"font-size: 12pt\">To provide colleagues with timely and accurate communication relating to service users.  </span></li>\n</ul>\n<ul>\n<li><span style=\"font-size: 12pt\">Assist case workers to meet the needs of service users in line with support plans and safety and wellbeing management plans i.e. undertakes activities identified by caseworkers that supports service users in meeting their personal goals.  For example; financial, creative or educational activities and assistance to communicate with others </span></li>\n</ul>\n<ul>\n<li><span style=\"font-size: 12pt\">To ensure that Health and Safety standards are met within the service in accordance with Depaul’s Health and Safety policy and procedures.  </span></li>\n</ul>\n<ul>\n<li><span style=\"font-size: 12pt\">Undertake cleaning duties as assigned by LMT and in accordance with health &amp; safety practices </span></li>\n</ul>\n<ul>\n<li><span style=\"font-size: 12pt\">To ensure all health &amp; wellbeing and building checks are completed and recorded in line with local procedure and Depaul policy </span></li>\n</ul>\n<ul>\n<li><span style=\"font-size: 12pt\">To identify building defects in line with organisational health and safety standards  </span></li>\n</ul>\n<ul>\n<li><span style=\"font-size: 12pt\">To ensure that Health and Safety standards are met within the project in accordance with Depaul’s Health and Safety policy and the services risk assessments. </span></li>\n<li><span style=\"font-size: 12pt\">Carry out project administration tasks such as upkeep of petty cash, project statistics, invoices, record keeping, Service User’s files, OTIS, Incident and Accident Reporting etc. </span></li>\n<li><span style=\"font-size: 12pt\">To remain vigilant to IT and cyber risks and comply at all times with Depaul’s IT Security policies. </span></li>\n<li><span style=\"font-size: 12pt\">To be a contributing team player, taking part in handovers, team meetings, core training, the mentoring of Volunteers and supporting other team members in ensuring all decision making is appropriate and consistent </span></li>\n<li><span style=\"font-size: 12pt\">To at all times undertake your role in a professional manner maintaining a high quality standard of work in line with Depaul Values and ethos. <br></span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 12pt\">The above list is not exhaustive; additional areas of responsibility may be added over time and flexibility to cover for other staff roles is required from time to time. </span></p>\n<p><span style=\"font-size: 12pt\">  </span></p>\n<p><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">Essential Criteria</span></span></p>\n<ul>\n<li>3 GCSE’s A-C to include Maths and English or equivalent  </li>\n<li>1 year paid relevant work experience or 2 years relevant volunteering experience  </li>\n<li>Good working knowledge of risk assessment and risk management processes  </li>\n<li>Good IT skills, including working knowledge of using IT systems to record client information  </li>\n</ul>\n<ul>\n<li>Good written and verbal communication skills.  </li>\n</ul>\n<ul>\n<li>The ability to compile and present accurate written and electronic reports </li>\n<li>Have an understanding of homelessness and the issues that can lead to homelessness  </li>\n<li>Have an understanding of what supports can be offered in homeless services to promote positive futures </li>\n</ul>\n<ul>\n<li>Have a knowledge of the statutory and voluntary sector resources available to people experiencing homelessness or at risk of homelessness  </li>\n</ul>\n<ul>\n<li>Understand the importance for Health and Safety standards in the delivery of services on a day to day basis. </li>\n</ul>\n<ul>\n<li>Knowledge of relevant statutory and voluntary agencies and the ability to network/liaise with all relevant bodies </li>\n</ul>\n<ul>\n<li>Knowledge and willingness to work within the guidelines of Depaul vision mission and values. </li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\">Circumstances </span> <br>Ability to work on a rota basis (7-day week – mornings, evenings, weekends and nights). <br></p>\n<p><span style=\"font-weight: bold\"> </span></p>\n<p><span style=\"font-family: Tahoma, sans-serif; font-size: 10pt\"><span style=\"font-weight: bold\">Access NI </span></span></p>\n<p><span>This Post is subject to an Enhanced Access NI check. Having a criminal record will not necessarily debar you from working with Depaul. This will depend on the nature of the position, together with the circumstances and background of your offences or other information contained on a disclosure certificate.   <br><br><span style=\"font-weight: bold\">NISCC</span><br>This post is subject to NISCC registration, if you do hold a valid registration this must be completed within your probationary period. <br><br>Depaul Ireland are an Equal Opportunities employer.</span></p>\n<p><br></p>\n<p>Closing Date 26/06/2026</p>",
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