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Manager of IT Operations- Hybrid (Apex, NC)

43596bb7 Dd65 472e Afd5 7e70c43c3f63 19000101 000001 · Apex, NC, US, Apex, NC · Hybrid · Active · $95,000–$105,000 / year · ADP Workforce Now Recruiting

Job facts

FieldValue
Company43596bb7 Dd65 472e Afd5 7e70c43c3f63 19000101 000001
TitleManager of IT Operations- Hybrid (Apex, NC)
Normalized title-
Department / team-
LocationApex, NC, United States
Work modelHybrid / Hybrid
Employment typeFull Time
Salary$95,000–$105,000 / year
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-05-27 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from 43596bb7 Dd65 472e Afd5 7e70c43c3f63 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Apex.Open
Work model jobsActive Hybrid postings.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company43596bb7 Dd65 472e Afd5 7e70c43c3f63 19000101 000001
Sourceca100042-0020-4e77-aa88-095d6a5cbd58
ATS providerADP Workforce Now Recruiting

Description

About MyComputerCareer (MyCC): At MyComputerCareer , we’re transforming lives through tech education! Our mission-driven team is dedicated to helping students achieve life-changing careers in IT. With a family-like culture rooted in Love, Customer First, Excellence, and Ethics , we’re focused on making a lasting impact. Join us and be part of a dynamic, fast-paced environment where your contributions truly matter. Location : Hybrid, Apex NC About MyComputerCareer (MyCC) MyComputerCareer is a technology education company focused on changing lives through career training. Our team is driven by purpose, innovation, and a commitment to providing an exceptional experience for students and employees alike. Technology is at the core of how we operate — and we’re looking for a strong IT leader to help us scale securely and efficiently. Position Overview The IT Operations Manager leads the day-to-day operations of MyCC’s IT environment, ensuring our systems, infrastructure, and support services run reliably, efficiently, and securely. This role combines IT operations leadership with cybersecurity oversight . You will guide a team responsible for networks, servers, endpoints, and help desk support while also protecting company systems and data from security threats. You’ll play a hands-on leadership role — supporting escalations, improving processes, strengthening security, and ensuring technology enables the business to run smoothly. What You’ll Do IT Operations & Infrastructure Monitor servers, networks, and systems for performance, stability, and reliability Analyze system logs, error reports, and user feedback to identify improvements Oversee system upgrades, installations, and data migrations while maintaining uptime and security Ensure patches and updates are applied to servers, endpoints, and applications Evaluate hardware and software effectiveness and recommend improvements Manage software licensing and ensure compliance Support LAN/WAN environments, user access, and system configurations Help Desk & Team Leadership Lead IT support operations and assign help desk priorities Serve as the escalation point for complex technical issues Guide hardware and software replacement, upgrades, and standards Develop and maintain IT documentation, SOPs, and user guides Provide training insights to improve user productivity and adoption Participate in planning, meetings, and departmental projects Cybersecurity & Risk Management Establish and continuously meaningfully improve MyCC’s cybersecurity program Help implement security policies, controls, monitoring, and response processes Safeguard systems, infrastructure, and company data from threats and vulnerabilities Manage access controls, endpoint protection, and risk mitigation efforts Support incident response and proactive security monitoring Strategic & Administrative Support Assess department technology and equipment needs and present recommendations to the CIO Assist with vendor coordination and bid gathering for IT purchases Use technology to improve employee efficiency and service delivery Key Competencies Strong problem-solving and troubleshooting skills Customer-first mindset with excellent communication skills Technical leadership and team management Project and workload prioritization in a fast-paced environment Experience with documentation, SOPs, and IT policies Ticketing systems and service desk operations Cloud platform experience Cybersecurity knowledge and risk awareness High ethical standards and professionalism Education & Experience 5–8 years of progressive experience in IT operations, systems administration, or infrastructure management Experience supporting modern enterprise technologies and business IT environments Hands-on experience with cloud platforms (Google Workspace, Microsoft 365, or similar SaaS environments) Experience with network administration, servers, endpoint management, and system security best practices Working knowledge of cybersecurity fundamentals (patching, access control, endpoint protection, risk mitigation) Experience leading or supporting help desk and technical teams Degree in IT, Computer Science, or related field preferred but not required — equivalent experience strongly considered Industry certifications are a plus (CompTIA, Microsoft, Google, Cisco, Security+, Network+, etc.) Travel & Work Location This role requires approximately 10–15% travel , including visits to offsite locations and attendance at industry conferences or events as needed. This position is based in the Raleigh, North Carolina area, and candidates must be located in or willing to relocate to this area. Physical & Work Requirements Ability to communicate clearly in person and in writing Ability to move throughout office and campus environments Occasional lifting (up to 25 lbs) Sustained focus and cognitive engagement in a dynamic environment Why Join MyCC? You’ll have the opportunity to shape and strengthen the technology backbone of an organization that changes lives every day. This is a high-impact leadership role where your expertise will directly influence security, stability, and scalability across the company. Comprehensive Benefits That Support You at Every Stage We believe taking care of our people is just as important as taking care of our students. Eligible full-time employees enjoy a well-rounded benefits package designed to support your health, financial security, and overall well-being. Our benefits include: • Multiple medical plan options, including HSA plans with employer contributions • Dental and vision coverage • Company-paid life and disability insurance • 401(k) with company match • Generous paid time off and holidays • Employee Assistance Program (EAP) for confidential personal support • Optional coverage such as accident, critical illness, and pet insurance We’re committed to helping our employees stay healthy, feel secure, and maintain balance both at work and at home. We are and Equal Opportunity Employer.

Full job record

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Org ID03ad24db-75a9-40cd-80e1-55293e62ef75
Source IDca100042-0020-4e77-aa88-095d6a5cbd58
Board IDca100042-0020-4e77-aa88-095d6a5cbd58
Provideradp_workforcenow
Provider Job Key571289
TitleManager of IT Operations- Hybrid (Apex, NC)
Normalized Title—
Statusactive
Activeyes
Location TextApex, NC, US, Apex, NC
Department—
Team—
Employment Typefull_time
Workplace Typehybrid
Remote Policyhybrid
CountryUnited States
RegionNC
CityApex
Salary Raw95000.00 To 105000.00 (USD) Annually
Salary Min95,000
Salary Max105,000
Salary CurrencyUSD
Salary Periodyear
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First Seen At2026-05-31 18:55:04Z
Last Seen At2026-06-06 12:40:25Z
Last Checked At2026-06-06 12:40:25Z
Last Changed At2026-06-06 12:40:25Z
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Source Posted At2026-05-27 19:59:00Z
Source Updated At—
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    "requisitionDescription": "<div><div><div><div><div><p dir=\"ltr\" data-pasted=\"true\" style='box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --sdf-math-direction-rtl: 1; --sdf-display-direction-rtl: none; --sdf-display-direction-ltr: \"\"; margin-top: 0pt; margin-bottom: 0pt; line-height: 1.38; color: rgb(38, 35, 33); font-family: Circular, -apple-system, BlinkMacSystemFont, \"Segoe UI\", Roboto, Oxygen, Ubuntu, Cantarell, \"Fira Sans\", \"Droid Sans\", \"Helvetica Neue\", sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; background-color: rgb(255, 255, 255); padding: 0pt 0pt 12pt;'><span style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-size: 12pt; font-family: arial, sans-serif; color: rgb(38, 35, 33); background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">About MyComputerCareer (MyCC):</span></p><p dir=\"ltr\" style='box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --sdf-math-direction-rtl: 1; --sdf-display-direction-rtl: none; --sdf-display-direction-ltr: \"\"; margin-top: 0pt; margin-bottom: 0pt; line-height: 1.38; color: rgb(38, 35, 33); font-family: Circular, -apple-system, BlinkMacSystemFont, \"Segoe UI\", Roboto, Oxygen, Ubuntu, Cantarell, \"Fira Sans\", \"Droid Sans\", \"Helvetica Neue\", sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; background-color: rgb(255, 255, 255); padding: 0pt 0pt 12pt;'><span style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-size: 12pt; font-family: arial, sans-serif; color: rgb(38, 35, 33); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">At&nbsp;</span><span style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-size: 12pt; font-family: arial, sans-serif; color: rgb(38, 35, 33); background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">MyComputerCareer</span><span style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-size: 12pt; font-family: arial, sans-serif; color: rgb(38, 35, 33); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">, we&rsquo;re transforming lives through tech education! Our mission-driven team is dedicated to helping students achieve life-changing careers in IT. With a family-like culture rooted in&nbsp;</span><span style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-size: 12pt; font-family: arial, sans-serif; color: rgb(38, 35, 33); background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Love, Customer First, Excellence, and Ethics</span><span style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-size: 12pt; font-family: arial, sans-serif; color: rgb(38, 35, 33); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">, we&rsquo;re focused on making a lasting impact. Join us and be part of a dynamic, fast-paced environment where your contributions truly matter.</span></p><p dir=\"ltr\" style='box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --sdf-math-direction-rtl: 1; --sdf-display-direction-rtl: none; --sdf-display-direction-ltr: \"\"; margin-top: 0pt; margin-bottom: 0pt; line-height: 1.38; color: rgb(38, 35, 33); font-family: Circular, -apple-system, BlinkMacSystemFont, \"Segoe UI\", Roboto, Oxygen, Ubuntu, Cantarell, \"Fira Sans\", \"Droid Sans\", \"Helvetica Neue\", sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; background-color: rgb(255, 255, 255); padding: 0pt 0pt 12pt;'><span style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-size: 12pt; font-family: arial, sans-serif; color: rgb(38, 35, 33); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\"><span style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; color: rgb(38, 35, 33); font-size: 16px; font-style: normal; font-variant: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; text-decoration: none; font-family: arial, sans-serif; background-color: transparent; font-weight: 700; vertical-align: baseline;\" data-pasted=\"true\">Location</span><span style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; color: rgb(38, 35, 33); font-size: 16px; font-style: normal; font-variant: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; text-decoration: none; font-family: arial, sans-serif; background-color: transparent; vertical-align: baseline;\">: Hybrid, Apex NC</span></span></p><p><br></p><h3 data-start=\"354\" data-end=\"393\" data-pasted=\"true\"><strong data-start=\"358\" data-end=\"391\">About MyComputerCareer (MyCC)</strong></h3><p data-start=\"394\" data-end=\"758\">MyComputerCareer is a technology education company focused on changing lives through career training. Our team is driven by purpose, innovation, and a commitment to providing an exceptional experience for students and employees alike. Technology is at the core of how we operate &mdash; and we&rsquo;re looking for a strong IT leader to help us scale securely and efficiently.</p><hr data-start=\"760\" data-end=\"763\"><h2 data-start=\"765\" data-end=\"789\"><strong data-start=\"768\" data-end=\"789\">Position Overview</strong></h2><p data-start=\"791\" data-end=\"978\">The <strong data-start=\"795\" data-end=\"820\">IT Operations Manager</strong> leads the day-to-day operations of MyCC&rsquo;s IT environment, ensuring our systems, infrastructure, and support services run reliably, efficiently, and securely.</p><p data-start=\"980\" data-end=\"1393\">This role combines <strong data-start=\"999\" data-end=\"1027\">IT operations leadership</strong> with <strong data-start=\"1033\" data-end=\"1060\">cybersecurity oversight</strong>. You will guide a team responsible for networks, servers, endpoints, and help desk support while also protecting company systems and data from security threats. You&rsquo;ll play a hands-on leadership role &mdash; supporting escalations, improving processes, strengthening security, and ensuring technology enables the business to run smoothly.</p><hr data-start=\"1395\" data-end=\"1398\"><h2 data-start=\"1400\" data-end=\"1421\"><strong data-start=\"1403\" data-end=\"1421\">What You&rsquo;ll Do</strong></h2><h3 data-start=\"1423\" data-end=\"1461\"><strong data-start=\"1427\" data-end=\"1461\">IT Operations &amp; Infrastructure</strong></h3><ul data-start=\"1462\" data-end=\"2017\"><li data-start=\"1462\" data-end=\"1548\"><p data-start=\"1464\" data-end=\"1548\">Monitor servers, networks, and systems for performance, stability, and reliability</p></li><li data-start=\"1549\" data-end=\"1631\"><p data-start=\"1551\" data-end=\"1631\">Analyze system logs, error reports, and user feedback to identify improvements</p></li><li data-start=\"1632\" data-end=\"1733\"><p data-start=\"1634\" data-end=\"1733\">Oversee system upgrades, installations, and data migrations while maintaining uptime and security</p></li><li data-start=\"1734\" data-end=\"1816\"><p data-start=\"1736\" data-end=\"1816\">Ensure patches and updates are applied to servers, endpoints, and applications</p></li><li data-start=\"1817\" data-end=\"1892\"><p data-start=\"1819\" data-end=\"1892\">Evaluate hardware and software effectiveness and recommend improvements</p></li><li data-start=\"1893\" data-end=\"1944\"><p data-start=\"1895\" data-end=\"1944\">Manage software licensing and ensure compliance</p></li><li data-start=\"1945\" data-end=\"2017\"><p data-start=\"1947\" data-end=\"2017\">Support LAN/WAN environments, user access, and system configurations</p></li></ul><h3 data-start=\"2019\" data-end=\"2054\"><strong data-start=\"2023\" data-end=\"2054\">Help Desk &amp; Team Leadership</strong></h3><ul data-start=\"2055\" data-end=\"2451\"><li data-start=\"2055\" data-end=\"2117\"><p data-start=\"2057\" data-end=\"2117\">Lead IT support operations and assign help desk priorities</p></li><li data-start=\"2118\" data-end=\"2180\"><p data-start=\"2120\" data-end=\"2180\">Serve as the escalation point for complex technical issues</p></li><li data-start=\"2181\" data-end=\"2249\"><p data-start=\"2183\" data-end=\"2249\">Guide hardware and software replacement, upgrades, and standards</p></li><li data-start=\"2250\" data-end=\"2314\"><p data-start=\"2252\" data-end=\"2314\">Develop and maintain IT documentation, SOPs, and user guides</p></li><li data-start=\"2315\" data-end=\"2386\"><p data-start=\"2317\" data-end=\"2386\">Provide training insights to improve user productivity and adoption</p></li><li data-start=\"2387\" data-end=\"2451\"><p data-start=\"2389\" data-end=\"2451\">Participate in planning, meetings, and departmental projects</p></li></ul><h3 data-start=\"2453\" data-end=\"2492\"><strong data-start=\"2457\" data-end=\"2492\">Cybersecurity &amp; Risk Management</strong></h3><ul data-start=\"2493\" data-end=\"2886\"><li data-start=\"2493\" data-end=\"2573\"><p data-start=\"2495\" data-end=\"2573\">Establish and continuously meaningfully improve MyCC&rsquo;s cybersecurity program</p></li><li data-start=\"2574\" data-end=\"2656\"><p data-start=\"2576\" data-end=\"2656\">Help implement security policies, controls, monitoring, and response processes</p></li><li data-start=\"2657\" data-end=\"2745\"><p data-start=\"2659\" data-end=\"2745\">Safeguard systems, infrastructure, and company data from threats and vulnerabilities</p></li><li data-start=\"2746\" data-end=\"2822\"><p data-start=\"2748\" data-end=\"2822\">Manage access controls, endpoint protection, and risk mitigation efforts</p></li><li data-start=\"2823\" data-end=\"2886\"><p data-start=\"2825\" data-end=\"2886\">Support incident response and proactive security monitoring</p></li></ul><h3 data-start=\"2888\" data-end=\"2930\"><strong data-start=\"2892\" data-end=\"2930\">Strategic &amp; Administrative Support</strong></h3><ul data-start=\"2931\" data-end=\"3164\"><li data-start=\"2931\" data-end=\"3022\"><p data-start=\"2933\" data-end=\"3022\">Assess department technology and equipment needs and present recommendations to the CIO</p></li><li data-start=\"3023\" data-end=\"3093\"><p data-start=\"3025\" data-end=\"3093\">Assist with vendor coordination and bid gathering for IT purchases</p></li><li data-start=\"3094\" data-end=\"3164\"><p data-start=\"3096\" data-end=\"3164\">Use technology to improve employee efficiency and service delivery</p></li></ul><hr data-start=\"3166\" data-end=\"3169\"><h2 data-start=\"3171\" data-end=\"3194\"><strong data-start=\"3174\" data-end=\"3194\">Key Competencies</strong></h2><ul data-start=\"3195\" data-end=\"3655\"><li data-start=\"3195\" data-end=\"3248\"><p data-start=\"3197\" data-end=\"3248\">Strong problem-solving and troubleshooting skills</p></li><li data-start=\"3249\" data-end=\"3311\"><p data-start=\"3251\" data-end=\"3311\">Customer-first mindset with excellent communication skills</p></li><li data-start=\"3312\" data-end=\"3356\"><p data-start=\"3314\" data-end=\"3356\">Technical leadership and team management</p></li><li data-start=\"3357\" data-end=\"3424\"><p data-start=\"3359\" data-end=\"3424\">Project and workload prioritization in a fast-paced environment</p></li><li data-start=\"3425\" data-end=\"3481\"><p data-start=\"3427\" data-end=\"3481\">Experience with documentation, SOPs, and IT policies</p></li><li data-start=\"3482\" data-end=\"3531\"><p data-start=\"3484\" data-end=\"3531\">Ticketing systems and service desk operations</p></li><li data-start=\"3532\" data-end=\"3561\"><p data-start=\"3534\" data-end=\"3561\">Cloud platform experience</p></li><li data-start=\"3562\" data-end=\"3608\"><p data-start=\"3564\" data-end=\"3608\">Cybersecurity knowledge and risk awareness</p></li><li data-start=\"3609\" data-end=\"3655\"><p data-start=\"3611\" data-end=\"3655\">High ethical standards and professionalism</p></li></ul><hr data-start=\"3657\" data-end=\"3660\"><h2 data-start=\"3662\" data-end=\"3691\"><strong data-start=\"3665\" data-end=\"3691\">Education &amp; Experience</strong></h2><ul data-start=\"3693\" data-end=\"4543\"><li data-start=\"3693\" data-end=\"3807\"><p data-start=\"3695\" data-end=\"3807\"><strong data-start=\"3695\" data-end=\"3708\">5&ndash;8 years</strong> of progressive experience in IT operations, systems administration, or infrastructure management</p></li><li data-start=\"3808\" data-end=\"3897\"><p data-start=\"3810\" data-end=\"3897\">Experience supporting <strong data-start=\"3832\" data-end=\"3866\">modern enterprise technologies</strong> and business IT environments</p></li><li data-start=\"3898\" data-end=\"4010\"><p data-start=\"3900\" data-end=\"4010\">Hands-on experience with <strong data-start=\"3925\" data-end=\"3944\">cloud platforms</strong> (Google Workspace, Microsoft 365, or similar SaaS environments)</p></li><li data-start=\"4011\" data-end=\"4123\"><p data-start=\"4013\" data-end=\"4123\">Experience with <strong data-start=\"4029\" data-end=\"4121\">network administration, servers, endpoint management, and system security best practices</strong></p></li><li data-start=\"4124\" data-end=\"4244\"><p data-start=\"4126\" data-end=\"4244\">Working knowledge of <strong data-start=\"4147\" data-end=\"4177\">cybersecurity fundamentals</strong> (patching, access control, endpoint protection, risk mitigation)</p></li><li data-start=\"4245\" data-end=\"4315\"><p data-start=\"4247\" data-end=\"4315\">Experience leading or supporting <strong data-start=\"4280\" data-end=\"4313\">help desk and technical teams</strong></p></li><li data-start=\"4316\" data-end=\"4443\"><p data-start=\"4318\" data-end=\"4443\">Degree in IT, Computer Science, or related field <strong data-start=\"4367\" data-end=\"4397\">preferred but not required</strong> &mdash; equivalent experience strongly considered</p></li><li data-start=\"4444\" data-end=\"4543\"><p data-start=\"4446\" data-end=\"4543\">Industry certifications are a plus (CompTIA, Microsoft, Google, Cisco, Security+, Network+, etc.)</p></li></ul><hr data-start=\"4545\" data-end=\"4548\"><h2 data-start=\"164\" data-end=\"193\" data-pasted=\"true\"><strong data-start=\"167\" data-end=\"193\">Travel &amp; Work Location</strong></h2><p data-start=\"194\" data-end=\"480\">This role requires approximately&nbsp;<strong data-start=\"227\" data-end=\"244\">10&ndash;15% travel</strong>, including visits to offsite locations and attendance at industry conferences or events as needed.<br data-start=\"343\" data-end=\"346\"><strong data-start=\"346\" data-end=\"480\">This position is based in the Raleigh, North Carolina area, and candidates must be located in or willing to relocate to this area.</strong></p><hr data-start=\"4715\" data-end=\"4718\"><h2 data-start=\"4720\" data-end=\"4755\"><strong data-start=\"4723\" data-end=\"4755\">Physical &amp; Work Requirements</strong></h2><ul data-start=\"4756\" data-end=\"4985\"><li data-start=\"4756\" data-end=\"4815\"><p data-start=\"4758\" data-end=\"4815\">Ability to communicate clearly in person and in writing</p></li><li data-start=\"4816\" data-end=\"4877\"><p data-start=\"4818\" data-end=\"4877\">Ability to move throughout office and campus environments</p></li><li data-start=\"4878\" data-end=\"4915\"><p data-start=\"4880\" data-end=\"4915\">Occasional lifting (up to 25 lbs)</p></li><li data-start=\"4916\" data-end=\"4985\"><p data-start=\"4918\" data-end=\"4985\">Sustained focus and cognitive engagement in a dynamic environment</p></li></ul><hr data-start=\"4987\" data-end=\"4990\"><h3 data-start=\"4992\" data-end=\"5014\"><strong data-start=\"4996\" data-end=\"5014\">Why Join MyCC?</strong></h3><p data-start=\"5015\" data-end=\"5279\">You&rsquo;ll have the opportunity to shape and strengthen the technology backbone of an organization that changes lives every day. This is a high-impact leadership role where your expertise will directly influence security, stability, and scalability across the company.</p><p data-start=\"5015\" data-end=\"5279\"><br></p><h3 dir=\"ltr\" style=\"line-height:1.38;background-color:#ffffff;margin-top:14pt;margin-bottom:0pt;padding:0pt 0pt 4pt 0pt;\" data-pasted=\"true\"><span style=\"font-size:13pt;font-family:Arial,sans-serif;color:#222222;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Comprehensive Benefits That Support You at Every Stage</span></h3><p dir=\"ltr\" style=\"line-height:1.38;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt;padding:6pt 0pt 10pt 0pt;\"><span style=\"font-size:11pt;font-family:Arial,sans-serif;color:#222222;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">We believe taking care of our people is just as important as taking care of our students. Eligible full-time employees enjoy a well-rounded benefits package designed to support your health, financial security, and overall well-being.</span></p><p dir=\"ltr\" style=\"line-height:1.38;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt;padding:0pt 0pt 10pt 0pt;\"><span style=\"font-size:11pt;font-family:Arial,sans-serif;color:#222222;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Our benefits include:</span></p><p dir=\"ltr\" style=\"line-height:1.38;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt;padding:0pt 0pt 10pt 0pt;\"><span style=\"font-size:11pt;font-family:Arial,sans-serif;color:#222222;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">&bull; Multiple medical plan options, including HSA plans with employer contributions</span><span style=\"font-size:11pt;font-family:Arial,sans-serif;color:#222222;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\"><br></span><span style=\"font-size:11pt;font-family:Arial,sans-serif;color:#222222;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">&bull; Dental and vision coverage</span><span style=\"font-size:11pt;font-family:Arial,sans-serif;color:#222222;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\"><br></span><span style=\"font-size:11pt;font-family:Arial,sans-serif;color:#222222;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">&bull; Company-paid life and disability insurance</span><span style=\"font-size:11pt;font-family:Arial,sans-serif;color:#222222;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\"><br></span><span style=\"font-size:11pt;font-family:Arial,sans-serif;color:#222222;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">&bull; 401(k) with company match</span><span style=\"font-size:11pt;font-family:Arial,sans-serif;color:#222222;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\"><br></span><span style=\"font-size:11pt;font-family:Arial,sans-serif;color:#222222;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">&bull; Generous paid time off and holidays</span><span style=\"font-size:11pt;font-family:Arial,sans-serif;color:#222222;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\"><br></span><span style=\"font-size:11pt;font-family:Arial,sans-serif;color:#222222;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">&bull; Employee Assistance Program (EAP) for confidential personal support</span><span style=\"font-size:11pt;font-family:Arial,sans-serif;color:#222222;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\"><br></span><span style=\"font-size:11pt;font-family:Arial,sans-serif;color:#222222;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">&bull; Optional coverage such as accident, critical illness, and pet insurance</span></p><p dir=\"ltr\" style=\"line-height:1.38;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt;padding:0pt 0pt 10pt 0pt;\"><span style=\"font-size:11pt;font-family:Arial,sans-serif;color:#222222;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">We&rsquo;re committed to helping our employees stay healthy, feel secure, and maintain balance both at work and at home.</span></p>We are and Equal Opportunity Employer.</div></div></div></div></div>\n",
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