Employee Navigator Administrator

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  "remote_policy": "remote",
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    "id": "42",
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      "city": "Bloomfield Hills",
      "state": "Michigan"
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    "departmentLabel": "Communications",
    "employmentStatusLabel": "Full-Time"
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    "location": {
      "city": "Bloomfield Hills",
      "state": "Michigan",
      "postalCode": "48304",
      "addressCountry": "United States"
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    "datePosted": "2026-03-22",
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    "description": "<p><span style=\"font-size: 18pt; font-weight: bold\"><em>Where technology meets benefits — and the client experience gets better because of it.</em></span></p>\n<p><span style=\"font-size: 18pt; font-weight: bold\"><br></span><br></p>\n<p><span style=\"text-decoration: underline\"><span style=\"font-size: 14pt; font-weight: bold\">Who We Are</span></span></p>\n<p>Austin Benefits Group is a forward-thinking employee benefits firm that serves private and publicly traded companies with responsive, tech-enabled solutions. We’re investing heavily in digital infrastructure — and the Digital Benefits Platform Engineer sits at the center of that evolution.</p>\n<p><br></p>\n<p><em>If you’ve got benefits administration experience and a passion for optimizing systems, building integrations, and making technology work harder for clients — we built this role for you.</em></p>\n<p><br><br></p>\n<p><span style=\"font-size: 14pt; text-decoration: underline\"><span style=\"font-weight: bold\">The Opportunity</span></span></p>\n<p>You’ll own the digital layer of our client benefit experience: configuring and maintaining benefit websites, building payroll and carrier API integrations, and creating communications that help employees actually understand and appreciate their benefits. This is a technical, client-facing role with broad ownership and real visibility.</p>\n<p><br><br></p>\n<p><span style=\"font-size: 14pt; text-decoration: underline\"><span style=\"font-weight: bold\">What You’ll Do</span></span></p>\n<ul>\n<li>Configure and maintain client benefit websites — benefit plan details, costs, documents, notifications, and videos</li>\n<li>Build and manage payroll integrations with platforms like Paylocity, ADP, and Paycor</li>\n<li>Establish and maintain carrier API integrations, updating configurations at each client renewal</li>\n<li>Develop and update the Austin internal system for each client through their renewal cycle</li>\n<li>Create modern, clear employee communications that simplify onboarding and offboarding</li>\n<li>Prepare paper enrollment documentation for clients not yet on online platforms</li>\n<li>Conduct system audits to verify calculations match carrier contract provisions and resolve discrepancies</li>\n<li>Oversee changes and updates within client online enrollment platforms, identifying challenges proactively</li>\n<li>Follow and maintain the Austin Navigator renewal process for all applicable clients</li>\n<li>Collaborate with Client Experience and Analytics teams and maintain strong vendor relationships</li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 14pt; text-decoration: underline\"><span style=\"font-weight: bold\">What You Bring</span></span></p>\n<ul>\n<li>Proficiency in Microsoft Office Suite including Word, Excel, Publisher, and PowerPoint</li>\n<li>Strong analytical skills — you spot discrepancies before they become problems</li>\n<li>Excellent written and verbal communication skills for both technical and non-technical audiences</li>\n<li>Bachelor’s degree preferred; 2+ years in a benefits admin role accepted in lieu of degree</li>\n</ul>\n<p> </p>\n<p> </p>\n<p> </p>\n<p><span style=\"font-size: 14pt; text-decoration: underline\"><span style=\"font-weight: bold\">Why Austin Benefits Group?</span></span></p>\n<p><span style=\"font-weight: bold\">Tech-Forward Firm</span></p>\n<p>We’re investing in digital infrastructure and you’ll help shape how it grows.</p>\n<p><span style=\"font-weight: bold\">Cross-Team Collaboration</span></p>\n<p>You’ll work alongside Client Experience, Analytics, and carrier partners.</p>\n<p><span style=\"font-weight: bold\">Grow With Us</span></p>\n<p>This role has room to evolve as our digital capabilities expand.</p>\n<p> </p>\n<p><span style=\"font-weight: bold\">Compensation &amp; Benefits</span></p>\n<p>We believe great people deserve great rewards. Here’s what comes with joining Austin Benefits Group:</p>\n<p><span style=\"font-weight: bold\">💰  Competitive Salary</span></p>\n<p>A strong base that reflects your experience and the value you bring to the team.</p>\n<p><span style=\"font-weight: bold\">❤️  Unmatched Employee Benefits</span></p>\n<p>Best-in-class health, dental, and vision coverage with high employer contributions. We don’t just sell great benefits — we live them.</p>\n<p><span style=\"font-weight: bold\">🏦  Generous 401(k) Match</span></p>\n<p>An extremely competitive employer match so you can build real long-term wealth, not just a paycheck.</p>\n<p><span style=\"font-weight: bold\">🏖️  Summer Fridays</span></p>\n<p>Early dismissal on Fridays during summer months. You’ve earned it.</p>\n<p><span style=\"font-weight: bold\">🏠  Remote Fridays</span></p>\n<p>Work from home every Friday, year-round. We trust you to get the job done.</p>\n<p><span style=\"font-weight: bold\">☀️  Competitive PTO</span></p>\n<p>A generous paid time off policy that lets you actually recharge — not just accrue days you never use.</p>\n<p><span style=\"font-weight: bold\">🗓️  Paid Holidays</span></p>\n<p>A robust holiday schedule so you can be present for the moments that matter most.</p>\n<p><span style=\"font-weight: bold\">👨‍👩‍👧  Family Event Time Off</span></p>\n<p>Life’s biggest moments shouldn’t require a negotiation. Dedicated time off for the events that matter most.</p>\n<p><span style=\"font-weight: bold\">🌱  Volunteer Time Off</span></p>\n<p>We’re proud community advocates. Paid volunteer time off so you can give back to the causes you care about.</p>\n<p><span style=\"font-weight: bold\">📚  Professional Development</span></p>\n<p>Sponsored education, industry seminars, and ongoing training to keep your career moving forward.</p>\n<p><span style=\"font-weight: bold\">💼  License Support</span></p>\n<p>Full support for obtaining and retaining your insurance license — costs covered, resources provided.</p>\n<p> </p>\n<p> </p>\n<p><span style=\"font-weight: bold\">Ready to make your move?</span></p>\n<p>Apply today and let’s talk about what’s possible at Austin Benefits Group.</p>\n<p><span style=\"font-weight: bold\">🌐  www.austinbenefits.com     📞  248.594.5550</span></p>\n<p> </p>",
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    "jobOpeningStatus": "Open",
    "minimumExperience": "Entry-level",
    "jobOpeningShareUrl": "https://austinbenefits.bamboohr.com/careers/42",
    "employmentStatusLabel": "Full-Time"
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