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Operations Resource Leader - PWK

Hdbt Fa Us2 Oraclecloud Com CX 1 · Wheeling, IL, United States · On Site · Active · $23–$29 / hour · Oracle Recruiting Cloud / Fusion HCM

Job facts

FieldValue
CompanyHdbt Fa Us2 Oraclecloud Com CX 1
TitleOperations Resource Leader - PWK
Normalized title-
Department / teamFlight Operations
LocationWheeling, IL, United States
Work modelOn Site
Employment typeFull Time
Salary$23–$29 / hour
Statusactive
ATS providerOracle Recruiting Cloud / Fusion HCM
Posted / first seen2026-06-12 / 2026-06-13
Changed / last seen2026-06-16 / 2026-06-19

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PageWhat it containsOpen
Company jobsActive postings from Hdbt Fa Us2 Oraclecloud Com CX 1.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through Oracle Recruiting Cloud / Fusion HCM.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Wheeling.Open
Department jobsActive postings in Flight Operations.Open
Work model jobsActive On Site postings.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyHdbt Fa Us2 Oraclecloud Com CX 1
Source7fa4bb2e-ec1f-49f2-80e1-8c85a5e766ee
ATS providerOracle Recruiting Cloud / Fusion HCM

Description

Description As an Operations Resource Leader, you are the force behind directing services at our private aviation terminal, ensuring a seamless and welcoming experience for every guest, crew member, and aircraft in our care. In this fast-paced role, you'll provide proactive task planning and the deployment of team members to ensure a safe, efficient operation. You will also enable streamlined and effective communication among team members. This role requires schedule flexibility, including nights, weekends, and holidays, and the ability to operate in both indoor and outdoor environments, often near active aircraft and ground service equipment. Responsibilities (Other duties as assigned) Coordinate operations safely and efficiently in accordance with established policies and standard operating procedures (SOPs), ensuring efficient and accurate communication through various methods to accomplish operational tasks. Schedule and assign operational tasks to frontline team members based on requests, arrival/departure schedules, or immediate guest needs. Services to be assigned include marshalling, towing, fueling, oil, lavatory, GPU, deicing, valeting, shuttle driving, potable water, and deliveries to aircraft such as dry cleaning, catering, newspaper, ice and coffee. This position will require the performance of these services as well. Plan, delegate, and work closely with all team members, guests, vendors, and aircraft crew members to ensure service needs are met and that an exceptional guest experience is provided. Maintain accurate records on time worked and services performed, and reconcile data between software and online systems as needed. Learn and understand base operations and how all teams contribute to the execution of a task. Proactively prepare for arriving/departing aircraft, identify and coordinate open and upcoming job tasks, and immediately speak up and/or point out observed safety concerns to all stakeholders. Demonstrate a proactive mindset and anticipate needs before they are formally requested (Ready, Greet, Connect). Communicate with colleagues and guests to resolve problems and delegate requests for services. Review performance metrics and routinely improve the process of making optimal and effective task assignments. Understand, comply with, and enforce all operational, safety, and guest service requirements for all aspects of the job. Stop work when an unsafe condition or act is likely to cause harm to people, the environment, the company or guest assets. Follow emergency response procedures during critical events. Understand, comply with, and enforce all security (physical, cyber, and data) protocols as dictated by both Signature Aviation and the airport. Qualifications Minimum Education and/or Experience: High School Diploma or General Education Degree (GED). Minimum of 18 years of age. Ability to pass company background checks (criminal and motor vehicle), drug tests, meet airport background check requirements to receive and maintain an airport security badge, and be insurable by the Company's applicable insurance policies. Must be legally authorized to work in the jurisdiction of employment. Preferred Education and/or Experience: One year of experience in aviation ramp work, customer service or another related field Required knowledge and skills: Strong multi-tasking agility Ability to adapt quickly to changing flight schedules or operational disruptions Ability to stay calm in a fast-paced, high-pressure environment Ability to work collaboratively across multi-functional teams Ability to foster a cooperative and respectful working environment under pressure Confidence to resolve misunderstandings or conflicts professionally and promptly Proficient in Microsoft suite applications Ability to read and comprehend documents such as safety rules, operating instructions, and procedure manuals, and for safety-sensitive tasks, in English. Clearly communicate in English with others in person, via telephone, radio communicators, and in writing Clear and concise communication (verbal and written) with diverse teams, including crew, guests, peers and management. Understanding of time conversions (UTC/ local) for flight schedules Proficient in using both verbal and digital platforms (radios, face-to-face, Teams, apps) to coordinate services Pay ranges vary based on multiple factors, including, without limitation, skill sets, education, shift worked, responsibilities, seniority, geographical market, merit, output, productivity, prior training or experience, and travel. The pay range for this position is $23.10 to $28.93 / hour. Company With more than 225 locations worldwide, Signature Aviation is the largest global network of private aviation terminals, delivering safe, convenient, and elevated experiences to those we serve. As a premier hospitality organization and a certified Great Place to Work™, we are committed to redefining private air travel. Our nearly 6,000-strong team of aviation experts and enthusiasts is dedicated to delivering excellence to our guests and communities, and it starts with taking care of our team. Signature provides a variety of benefits, programs, and resources to support our team members’ overall well-being and professional development. We proudly volunteer and give back, focusing on elevating the neighborhoods where we operate, empowering the next generation of aviation professionals, and supporting our veterans. From your health to your financial wellness, there are several benefits for you and your family when joining Signature Aviation. Our Benefits: Medical/prescription drug, dental, and vision Insurance Health Savings Account Flexible Spending Accounts Life Insurance Disability Insurance 401(k) Critical Illness, Hospital Indemnity and Accident Insurance Identity Theft and Legal Services Paid time off Paid Maternity Leave Tuition reimbursement Training and Development Employee Assistance Program (EAP) & Perks Qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, or other protected characteristics.

Full job record

Job IDec4093f1773d38c2aad8180f69b19a9d916e210f
Org ID731d8848-93c7-443a-ad64-339b31063c76
Source ID7fa4bb2e-ec1f-49f2-80e1-8c85a5e766ee
Board ID7fa4bb2e-ec1f-49f2-80e1-8c85a5e766ee
Provideroracle_hcm
Provider Job Key15199
TitleOperations Resource Leader - PWK
Normalized Title—
Statusactive
Activeyes
Location TextWheeling, IL, United States
DepartmentFlight Operations
Team—
Employment Typefull_time
Workplace Typeon_site
Remote Policy—
CountryUnited States
RegionIL
CityWheeling
Salary Rawpay range for this position is $23.10 to $28.93 / hour
Salary Min23.1
Salary Max28.93
Salary CurrencyUSD
Salary Periodhour
Source URLhttps://hdbt.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/15199
Apply URLhttps://hdbt.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/15199
First Seen At2026-06-13 11:48:12Z
Last Seen At2026-06-19 11:39:17Z
Last Checked At2026-06-19 11:39:17Z
Last Changed At2026-06-16 10:53:41Z
Inactive At—
Source Posted At2026-06-12 20:33:57Z
Source Updated At—
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=oracle_hcm/board=hdbt.fa.us2.oraclecloud.com|CX_1/date=2026-06-19/2026-06-19T11-38-58-275Z-d74ae8027460698642a896eb645fdc8289d77225353d25e96728f07bb9a2a833.json
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Extensions
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    "ExternalResponsibilitiesStr": "<p style=\"margin-bottom:0in;\"><i><span style=\"font-size:10.0pt;line-height:115%;\">(Other duties as assigned)</span></i></p><ul style=\"list-style-type:disc;\"><li><p style=\"line-height:115%;margin-bottom:0in;\"><span style=\"font-size:10.0pt;line-height:115%;\">Coordinate operations safely and efficiently in accordance with established policies and standard operating procedures (SOPs), ensuring efficient and accurate communication through various methods to accomplish operational tasks.</span></p></li><li><p style=\"line-height:106%;margin-bottom:8.0pt;\"><span style=\"font-size:10.0pt;line-height:106%;\">Schedule and assign operational tasks to frontline team members based on requests, arrival/departure schedules, or immediate guest needs. Services to be assigned include marshalling, towing, fueling, oil, lavatory, GPU, deicing, valeting, shuttle driving, potable water, and deliveries to aircraft such as dry cleaning, catering, newspaper, ice and coffee. This position will require the performance of these services as well.</span></p></li><li><p style=\"line-height:106%;margin-bottom:8.0pt;\"><span style=\"font-size:10.0pt;line-height:106%;\">Plan, delegate, and work closely with all team members, guests, vendors, and aircraft crew members to ensure service needs are met and that an exceptional guest experience is provided.</span></p></li><li><p style=\"line-height:normal;margin-bottom:0in;\"><span style=\"font-size:10.0pt;\">Maintain accurate records on time worked and services performed, and reconcile data between software and online systems as needed.</span></p></li><li><p style=\"line-height:115%;margin-bottom:0in;\"><span style=\"font-size:10.0pt;line-height:115%;\">Learn and understand base operations and how all teams contribute to the execution of a task.</span></p></li><li><p style=\"line-height:115%;margin-bottom:0in;\"><span style=\"font-size:10.0pt;line-height:115%;\">Proactively prepare for arriving/departing aircraft, identify and coordinate open and upcoming job tasks, and immediately speak up and/or point out observed safety concerns to all stakeholders.</span></p></li><li><p style=\"line-height:115%;margin-bottom:0in;\"><span style=\"font-size:10.0pt;line-height:115%;\">Demonstrate a proactive mindset and anticipate needs before they are formally requested (Ready, Greet, Connect).</span></p></li><li><span style=\"font-size:10.0pt;line-height:115%;\">Communicate with colleagues and guests to resolve problems and delegate requests for services.</span></li><li><span style=\"font-size:10.0pt;line-height:115%;\">Review performance metrics and routinely improve the process of making optimal and effective task assignments.</span></li><li><p style=\"line-height:normal;margin-bottom:0in;\"><span style=\"font-size:10.0pt;\">Understand, comply with, and enforce all operational, safety, and guest service requirements for all aspects of the job.</span></p></li><li><p style=\"line-height:normal;margin-bottom:0in;\"><span style=\"font-size:10.0pt;\">Stop work when an unsafe condition or act is likely to cause harm to people, the environment, the company or guest assets.&nbsp;</span></p></li><li><p style=\"line-height:normal;margin-bottom:0in;\"><span style=\"font-size:10.0pt;\">Follow emergency response procedures during critical events.</span></p></li><li><p style=\"line-height:normal;margin-bottom:0in;\"><span style=\"font-size:10.0pt;\">Understand, comply with, and enforce all security (physical, cyber, and data) protocols as dictated by both Signature Aviation and the airport.</span></p></li></ul>",
    "InternalResponsibilitiesStr": "<p style=\"margin-bottom:0in;\"><i><span style=\"font-size:10.0pt;line-height:115%;\">(Other duties as assigned)</span></i></p><ul style=\"list-style-type:disc;\"><li><p style=\"line-height:115%;margin-bottom:0in;\"><span style=\"font-size:10.0pt;line-height:115%;\">Coordinate operations safely and efficiently in accordance with established policies and standard operating procedures (SOPs), ensuring efficient and accurate communication through various methods to accomplish operational tasks.</span></p></li><li><p style=\"line-height:106%;margin-bottom:8.0pt;\"><span style=\"font-size:10.0pt;line-height:106%;\">Schedule and assign operational tasks to frontline team members based on requests, arrival/departure schedules, or immediate guest needs. Services to be assigned include marshalling, towing, fueling, oil, lavatory, GPU, deicing, valeting, shuttle driving, potable water, and deliveries to aircraft such as dry cleaning, catering, newspaper, ice and coffee. This position will require the performance of these services as well.</span></p></li><li><p style=\"line-height:106%;margin-bottom:8.0pt;\"><span style=\"font-size:10.0pt;line-height:106%;\">Plan, delegate, and work closely with all team members, guests, vendors, and aircraft crew members to ensure service needs are met and that an exceptional guest experience is provided.</span></p></li><li><p style=\"line-height:normal;margin-bottom:0in;\"><span style=\"font-size:10.0pt;\">Maintain accurate records on time worked and services performed, and reconcile data between software and online systems as needed.</span></p></li><li><p style=\"line-height:115%;margin-bottom:0in;\"><span style=\"font-size:10.0pt;line-height:115%;\">Learn and understand base operations and how all teams contribute to the execution of a task.</span></p></li><li><p style=\"line-height:115%;margin-bottom:0in;\"><span style=\"font-size:10.0pt;line-height:115%;\">Proactively prepare for arriving/departing aircraft, identify and coordinate open and upcoming job tasks, and immediately speak up and/or point out observed safety concerns to all stakeholders.</span></p></li><li><p style=\"line-height:115%;margin-bottom:0in;\"><span style=\"font-size:10.0pt;line-height:115%;\">Demonstrate a proactive mindset and anticipate needs before they are formally requested (Ready, Greet, Connect).</span></p></li><li><span style=\"font-size:10.0pt;line-height:115%;\">Communicate with colleagues and guests to resolve problems and delegate requests for services.</span></li><li><span style=\"font-size:10.0pt;line-height:115%;\">Review performance metrics and routinely improve the process of making optimal and effective task assignments.</span></li><li><p style=\"line-height:normal;margin-bottom:0in;\"><span style=\"font-size:10.0pt;\">Understand, comply with, and enforce all operational, safety, and guest service requirements for all aspects of the job.</span></p></li><li><p style=\"line-height:normal;margin-bottom:0in;\"><span style=\"font-size:10.0pt;\">Stop work when an unsafe condition or act is likely to cause harm to people, the environment, the company or guest assets.&nbsp;</span></p></li><li><p style=\"line-height:normal;margin-bottom:0in;\"><span style=\"font-size:10.0pt;\">Follow emergency response procedures during critical events.</span></p></li><li><p style=\"line-height:normal;margin-bottom:0in;\"><span style=\"font-size:10.0pt;\">Understand, comply with, and enforce all security (physical, cyber, and data) protocols as dictated by both Signature Aviation and the airport.</span></p></li></ul>",
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  },
  "list_job": {
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    "PrimaryLocation": "Wheeling, IL, United States",
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    "PrimaryLocationCountry": "US",
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  },
  "detail_meta": {
    "url": "https://hdbt.fa.us2.oraclecloud.com/hcmRestApi/resources/latest/recruitingCEJobRequisitionDetails?expand=all&onlyData=true&finder=ById;Id=%2215199%22,siteNumber=CX_1",
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