Senior Manager, Information Technology Operations

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    "description": "<p><strong>About Us:</strong></p>\n\n<p>Logisnext Americas Inc. has supported customers for more than 100 years as a technology-driven forklift manufacturer. In addition to being a forklift manufacturer, we are also a total solutions provider offering scalable products and services from material handling and automation to extensive fleet support.</p>\n\n<p><span style=\"display:block; font-size:14px\"><span style=\"font-family:Times New Roman,Times,serif\"><strong>About the role: </strong></span></span></p>\n\n<p><span style=\"display:block; font-size:14px\"><span style=\"font-family:Times New Roman,Times,serif\">Directs and manages Help Desk, System/Network Administrators, and Telecommunication Analyst Teams. Achieves IT operational objectives by maintaining current systems and testing/implementing new and improved technologies. Facilitates high-uptime measures and maintains high customer support levels. Meets financial objectives by preparing budgets and scheduling expenditures while analyzing and adjusting to variances. Analyzes the company&#39;s needs to determine service requirements; prioritizes system/application modifications, and prepares infrastructure for business changes. Organizes training and educational opportunities.</span></span></p>\n\n<p><span style=\"display:block; font-size:14px\"><span style=\"font-family:Times New Roman,Times,serif\">&nbsp;&nbsp;</span><strong>What you will do:</strong></span></p>\n\n<ul>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Times New Roman,Times,serif\">Team and group management. Customer experience and infrastructure reliability management.&nbsp; Monitors day-to-day operations for Help Desk and IT Infrastructure.</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Times New Roman,Times,serif\">Project Management. Budget and financial activities. Training coordination and skills improvement assessments for teams. Documentation and reporting (analysis and generation).</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Times New Roman,Times,serif\">Provides technical backup system administration and triage to handle high-priority issues or provide coverage.</span></span></li>\n</ul>\n\n<p><span style=\"display:block; font-size:14px\"><span style=\"font-family:Times New Roman,Times,serif\"><strong>When &amp; Where:</strong></span></span></p>\n\n<ul>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Times New Roman,Times,serif\">Normal office hours, additional off-hours, or weekend support for IT operations or Project Implementations.</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Times New Roman,Times,serif\">Limited travel to other Logisnext&nbsp;sites to support Project Implementations or Business Meetings and Initiatives.</span></span></li>\n</ul>\n",
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    "qualifications": "<p><span style=\"display:block; font-size:14px\"><span style=\"font-family:Times New Roman,Times,serif\"><strong>What you need to have:</strong></span></span></p>\n\n<ul>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Times New Roman,Times,serif\">Bachelor&#39;s Degree</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Times New Roman,Times,serif\">10+ Years of experience</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Times New Roman,Times,serif\">Experience managing Infrastructure and Help Desk Teams.&nbsp; Promotes a cooperative and productive team environment.</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Times New Roman,Times,serif\">Hands-on experience with implementing IT hardware.</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Times New Roman,Times,serif\">Ability to build relationships internally with Business Groups, IT Teams aMcross Logisnext&nbsp;locations, and IT Vendors.</span></span></li>\n\t<li><span style=\"display:block; 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font-size:14px\"><span style=\"font-family:Times New Roman,Times,serif\">Experience with VMWare virtualization, Cisco Switching, Palo Alto Firewalls, and Environment monitoring tools.</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Times New Roman,Times,serif\">ITIL, PMP, Six Sigma, IT Security, or other Infrastructure Certifications.</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Times New Roman,Times,serif\">Manufacturing work environment experience.</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Times New Roman,Times,serif\">Experience with resolving IT environment performance and uptime issues.</span></span></li>\n</ul>\n\n<p><span style=\"display:block; font-size:14px\"><span style=\"font-family:Times New Roman,Times,serif\"><strong>What we offer:</strong></span></span></p>\n\n<ul>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Times New Roman,Times,serif\">Medical, dental, and vision benefits</span>&nbsp;</span></li>\n\t<li><span style=\"display:block; 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The specific salary for a successful candidate will depend upon, among other legitimate factors, education, training, and/or experience.</em></span></span></p>\n\n<p>&nbsp;</p>\n\n<p><span style=\"display:block; font-size:14px\"><span style=\"font-family:Times New Roman,Times,serif\">To be considered for this role, all applicants must submit a full and complete application through our careers page.</span></span></p>\n\n<p><span style=\"display:block; font-size:14px\"><span style=\"font-family:Times New Roman,Times,serif\"><strong><em>Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.</em></strong></span></span><span style=\"display:block; font-size:14px\"><span style=\"font-family:Times New Roman,Times,serif\">&nbsp;</span></span></p>\n\n<p><span style=\"display:block; font-size:14px\"><span style=\"font-family:Times New Roman,Times,serif\"><strong>Equal Opportunity Employer/Veterans/Disabled</strong></span></span></p>\n\n<p><span style=\"display:block; font-size:14px\"><span style=\"font-family:Times New Roman,Times,serif\"><strong><span style=\"background-color:white\"><span style=\"color:#2d2d2d\">Agency Disclaimer</span></span></strong>:</span></span></p>\n\n<p><span style=\"display:block; font-size:14px\"><span style=\"font-family:Times New Roman,Times,serif\">Logisnext Americas Inc. does not accept unsolicited resumes from third party vendors. Any unsolicited resumes from a third party will become the property of the company to use at the company&rsquo;s discretion, with the understanding that Logisnext Americas, Inc. will not be billed a fee for any such resumes. If a company is designated as an approved vendor, then said company can only provide assistance on those positions requested via a formal written agreement of support. </span></span></p>\n",
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