Account Manager

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    "description": "<p style=\"margin-left:0in; margin-right:0in\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><strong>POSITION RESULTS STATEMENT: </strong>The primary goal of an Account Manager is to grow and maintain client relationships on behalf of Suncrest Gardens. The Account manager is eager to troubleshoot problems, ensure customer satisfaction, and collaborate with Field Operations to fulfill landscape maintenance and enhancement projects. </span></p>\n\n<p style=\"margin-left:0in; margin-right:0in\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><strong>REPORT TO: </strong>Sales Manager</span></p>\n\n<p style=\"margin-left:0in; margin-right:0in\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><strong>CLASSIFICATION: </strong>Full Time, Salary, Exempt</span></p>\n\n<p style=\"margin-left:0in; margin-right:0in\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><strong>JOB DUTIES AND RESPONSIBILITIES: </strong></span></p>\n\n<ul>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Maintain a BOB of $750,000 to $1,000,000. </span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Maintain and establish long lasting customer relationships to increase client retention. </span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Generate estimates for various property types including corporate, commercial, estate, HOA, medical, and retail locations. </span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Generate estimates for various types of jobs including enhancement, maintenance, and snow to reach yearly sales/retention goals.</span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Visit job sites to ensure customer satisfaction, quality service, and offer feedback to Crew Leaders and Field Supervisors. </span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Exercise strong sales skills by offering upsell opportunities to clients (enhancements). </span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Able to identify pest and disease concerns and provide solutions for treatment. </span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Familiar with pruning/trimming ornamental plants and proper turf care. </span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Maintain a strong working knowledge of plant identification. </span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Participate in weekly sales and operations meetings to review goals, problem solve, and offer feedback. </span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Exercise strong communication and resolution skills to resolve customer complaints, problems, and concerns. </span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Represent Suncrest Gardens professionally at customer locations, community events, and more.</span></li>\n</ul>\n",
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