Social Care Navigators

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    "html_title": "CAIPA MSO LLC - Social Care Navigators",
    "description_html": "<p>&nbsp;The Social Care Navigator supports Medicaid members by identifying unmet health-related social needs - housing, food, and transportation to address Health Related Social Needs (HSRN), determine eligibility for enhanced services under the NYS 1115 Medicaid Waiver, and provide person-centered navigation to community and clinical resources. The role strengthens the connection between healthcare and social care systems by coordinating referrals, reducing barriers, and ensuring continuity of support.&nbsp;</p><p><br></p><p><u><strong>&nbsp;ESSENTIAL DUTIES AND RESPONSIBILITIES:</strong></u></p><p>· Conduct standardized social care screenings to identify needs related to housing, food access, transportation, safety, and other social determinants of health.</p><p>· Complete eligibility assessments to determine whether members qualify for enhanced waiver services through the regional Social Care Network.</p><p>· Provide navigation and care coordination, including warm hand-offs, follow-up, and ongoing support based on screening results and member goals.</p><p>· Engage members by phone, in person, or via secure video to build rapport, understand needs, and support access to services.</p><p>· Identify barriers related to health, housing, food insecurity, transportation, or other social needs and connect members to appropriate community-based resources.</p><p>· Document screenings, referrals, interactions, and outcomes in designated platforms such as Channels360. Unite Us</p><p>· Collaborate with healthcare providers, community-based organizations, and Social Care Networks to ensure coordinated care and continuity of services.</p><p>· Participate in regional meetings, trainings, and quality improvement initiatives related to 1115 Waiver implementation.</p><p>· Adhere to organizational standards, guidelines and health care laws and regulations.</p><p>· Maintain confidentiality and HIPAA</p>",
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      "datePosted": "2026-04-16T15:55:58-05:00",
      "description": "<p>Description</p><p> The Social Care Navigator supports Medicaid members by identifying unmet health-related social needs - housing, food, and transportation to address Health Related Social Needs (HSRN), determine eligibility for enhanced services under the NYS 1115 Medicaid Waiver, and provide person-centered navigation to community and clinical resources. The role strengthens the connection between healthcare and social care systems by coordinating referrals, reducing barriers, and ensuring continuity of support. </p><p><br/></p><p><u><strong> ESSENTIAL DUTIES AND RESPONSIBILITIES:</strong></u></p><p>· Conduct standardized social care screenings to identify needs related to housing, food access, transportation, safety, and other social determinants of health.</p><p>· Complete eligibility assessments to determine whether members qualify for enhanced waiver services through the regional Social Care Network.</p><p>· Provide navigation and care coordination, including warm hand-offs, follow-up, and ongoing support based on screening results and member goals.</p><p>· Engage members by phone, in person, or via secure video to build rapport, understand needs, and support access to services.</p><p>· Identify barriers related to health, housing, food insecurity, transportation, or other social needs and connect members to appropriate community-based resources.</p><p>· Document screenings, referrals, interactions, and outcomes in designated platforms such as Channels360. Unite Us</p><p>· Collaborate with healthcare providers, community-based organizations, and Social Care Networks to ensure coordinated care and continuity of services.</p><p>· Participate in regional meetings, trainings, and quality improvement initiatives related to 1115 Waiver implementation.</p><p>· Adhere to organizational standards, guidelines and health care laws and regulations.</p><p>· Maintain confidentiality and HIPAA</p><p>Requirements</p><p>· Experience in case management, care coordination, community resource navigation, or related social service roles.</p><p>· Ability to work independently, stay organized, and adapt to changing priorities.</p><p>· Effective communication skills and ability to build rapport with diverse populations.</p><p>· Computer literacy and willingness to learn referral platforms such as Channels360, Unite Us.</p><p>· High school diploma with relevant experience, or an associate degree.</p><p>· Escalate clinical issues to Nurse or Social Work Case Manager.</p><p>· Attend ongoing training and courses to keep abreast of new developments in health care.</p><p>· Adheres to organizational standards, guidelines and health care laws and regulations.</p><p>· Maintains confidentiality and HIPAA</p><p><br/></p><p><u><strong>PREFERRED SKILLS:</strong></u></p><p>· Bilingual or multilingual fluency: Mandarin/Cantonese, Spanish</p><p>· Bachelor’s in Social Work, Human Services, Public Health, Psychology, or related fields.</p><p><br/></p><p><strong>This is a grant funded position.</strong></p>",
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    "requirements_html": "<p>· Experience in case management, care coordination, community resource navigation, or related social service roles.</p><p>· Ability to work independently, stay organized, and adapt to changing priorities.</p><p>· Effective communication skills and ability to build rapport with diverse populations.</p><p>· Computer literacy and willingness to learn referral platforms such as Channels360, Unite Us.</p><p>· High school diploma with relevant experience, or an associate degree.</p><p>· Escalate clinical issues to Nurse or Social Work Case Manager.</p><p>· Attend ongoing training and courses to keep abreast of new developments in health care.</p><p>· Adheres to organizational standards, guidelines and health care laws and regulations.</p><p>· Maintains confidentiality and HIPAA</p><p><br></p><p><u><strong>PREFERRED SKILLS:</strong></u></p><p>· Bilingual or multilingual fluency: Mandarin/Cantonese, Spanish</p><p>· Bachelor’s in Social Work, Human Services, Public Health, Psychology, or related fields.</p><p><br></p><p><strong>This is a grant funded position.</strong></p>",
    "requirements_text": "· Experience in case management, care coordination, community resource navigation, or related social service roles.\n · Ability to work independently, stay organized, and adapt to changing priorities.\n · Effective communication skills and ability to build rapport with diverse populations.\n · Computer literacy and willingness to learn referral platforms such as Channels360, Unite Us.\n · High school diploma with relevant experience, or an associate degree.\n · Escalate clinical issues to Nurse or Social Work Case Manager.\n · Attend ongoing training and courses to keep abreast of new developments in health care.\n · Adheres to organizational standards, guidelines and health care laws and regulations.\n · Maintains confidentiality and HIPAA\n PREFERRED SKILLS:\n · Bilingual or multilingual fluency: Mandarin/Cantonese, Spanish\n · Bachelor’s in Social Work, Human Services, Public Health, Psychology, or related fields.\n This is a grant funded position."
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