Coordinator, Operations

JOB SUMMARY Ensure the division establishes and maintains an effective compliance program which promotes integrity and adheres to ethical standards of conduct, applicable laws, policies, rules and regulations governing higher education institutions and programs. Work collaboratively with Division of Extended Learning (DEL) Leadership to minimize instances of internal and external non-compliance by establishing a procedural process for all relevant noncredit instructional operations. This position will lead the assembling, submitting and monitoring the ongoing maintenance of materials for the Texas Higher Education Coordinating Board (THECB) and maintaining the Continuing Education (CE) course database. ESSENTIAL FUNCTIONS Develop, implement and maintain an effective compliance program to detect, prevent, and resolve issues related to conduct that fails to conform to applicable laws, rules and regulations of THECB, Southern Association of Colleges and Schools Commission on Colleges (SACSCOC), Workforce Education Course Manual (WECM), Guidelines for Instructional Programs Workforce Education (GIPWE), and other accrediting stakeholders. Develop, initiate, maintain, and revise policies and procedures for the general operation of the compliance program and its related activities to prevent illegal, unethical, or improper conduct. Ensure state and local CE course procedures are implemented and all reporting processes and deadlines are met in a timely manner. Serve as point of contact for DEL course compliance, SCE class compliance, and faculty credentialing. Process all new course additions, special topics, local need forms and/or course changes and revisions received from CE courses; monitor submissions to THECB and disseminate results. Manage and update course databases, aligning with WECM requirements. Collaborate with the Director of Administration and Student Support Services on the creation of professional development training for DEL staff regarding state and accreditation compliance processes and record keeping. Assist with generating the annual Occupational Skills Award (OSA) completer report. Maintain ongoing communication with system registrar’s office to ensure compliance in state reporting. Provide quarterly monitoring reports of CE course data for DEL. Design, Construct, Coordinate, and directs the maintenance of the DEL Resource web-page. Manage the augmentation and editing of existing data sources and verify that database content is updated and streamlined to ensure optimal use. Assist the Director of Administration and Student Support Services in developing the specifications of standard reports to meet DEL requirements and collaborate with internal and external resources for implementation. Draft and disseminate compliance program correspondence. Identify potential areas of compliance vulnerability and risk, develops and implements corrective action plans for resolution of problematic issues, and provides general guidance on how to avoid or deal with similar situations in the future. Supervise, train and direct assigned subordinate staff. Perform other duties, tasks and assignments as required. QUALIFICATIONS Education & Experience Bachelor’s degree in a related field required Master’s degree preferred 3 years work experience in Continuing Education required Experience working in a multi-campus community college programs preferred Licensing & Certification Valid Texas Driver License Special Skills MS Office Programs Information Management Systems Knowledge of WECM and SACS Guidelines Competencies Delivering High Quality Work Accepting Responsibility Serving Customers Supporting Organizational Goals Driving Continuous Improvement Acting with Integrity Thinking Critically Managing Change Communicating Effectively Working Conditions General Office. Must be able to perform all job requirements with or without reasonable accommodations; remain in a stationary position during shift; move items weighing up to 25 pounds; position self to operate job equipment; apply established protocols in a timely manner. Must access, input and retrieve information from technology devices; communicate with others to accomplish job requirements. May be required to work after hours to include weekends and holidays. SECURITY SENSITIVE: This job class may contain positions that are security sensitive and thereby subject to the provisions of Texas Education Code § 51.215 JOB SUMMARY Ensure the division establishes and maintains an effective compliance program which promotes integrity and adheres to ethical standards of conduct, applicable laws, policies, rules and regulations governing higher education institutions and programs. Work collaboratively with Division of Extended Learning (DEL) Leadership to minimize instances of internal and external non-compliance by establishing a procedural process for all relevant noncredit instructional operations. This position will lead the assembling, submitting and monitoring the ongoing maintenance of materials for the Texas Higher Education Coordinating Board (THECB) and maintaining the Continuing Education (CE) course database. ESSENTIAL FUNCTIONS Develop, implement and maintain an effective compliance program to detect, prevent, and resolve issues related to conduct that fails to conform to applicable laws, rules and regulations of THECB, Southern Association of Colleges and Schools Commission on Colleges (SACSCOC), Workforce Education Course Manual (WECM), Guidelines for Instructional Programs Workforce Education (GIPWE), and other accrediting stakeholders. Develop, initiate, maintain, and revise policies and procedures for the general operation of the compliance program and its related activities to prevent illegal, unethical, or improper conduct. Ensure state and local CE course procedures are implemented and all reporting processes and deadlines are met in a timely manner. Serve as point of contact for DEL course compliance, SCE class compliance, and faculty credentialing. Process all new course additions, special topics, local need forms and/or course changes and revisions received from CE courses; monitor submissions to THECB and disseminate results. Manage and update course databases, aligning with WECM requirements. Collaborate with the Director of Administration and Student Support Services on the creation of professional development training for DEL staff regarding state and accreditation compliance processes and record keeping. Assist with generating the annual Occupational Skills Award (OSA) completer report. Maintain ongoing communication with system registrar’s office to ensure compliance in state reporting. Provide quarterly monitoring reports of CE course data for DEL. Design, Construct, Coordinate, and directs the maintenance of the DEL Resource web-page. Manage the augmentation and editing of existing data sources and verify that database content is updated and streamlined to ensure optimal use. Assist the Director of Administration and Student Support Services in developing the specifications of standard reports to meet DEL requirements and collaborate with internal and external resources for implementation. Draft and disseminate compliance program correspondence. Identify potential areas of compliance vulnerability and risk, develops and implements corrective action plans for resolution of problematic issues, and provides general guidance on how to avoid or deal with similar situations in the future. Supervise, train and direct assigned subordinate staff. Perform other duties, tasks and assignments as required. QUALIFICATIONS Education & Experience Bachelor’s degree in a related field required Master’s degree preferred 3 years work experience in Continuing Education required Experience working in a multi-campus community college programs preferred Licensing & Certification Valid Texas Driver License Special Skills MS Office Programs Information Management Systems Knowledge of WECM and SACS Guidelines Competencies Delivering High Quality Work Accepting Responsibility Serving Customers Supporting Organizational Goals Driving Continuous Improvement Acting with Integrity Thinking Critically Managing Change Communicating Effectively Working Conditions General Office. Must be able to perform all job requirements with or without reasonable accommodations; remain in a stationary position during shift; move items weighing up to 25 pounds; position self to operate job equipment; apply established protocols in a timely manner. Must access, input and retrieve information from technology devices; communicate with others to accomplish job requirements. May be required to work after hours to include weekends and holidays. SECURITY SENSITIVE: This job class may contain positions that are security sensitive and thereby subject to the provisions of Texas Education Code § 51.215 The Organization Houston Community College (HCC) is an open-admission, public institution of higher education offering a high-quality, affordable education for academic advancement, workforce training, career development and lifelong learning to prepare individuals in our diverse communities for life and work in a global and technological society. We’re proud to say that 98 percent of our graduates step into a job in their field of study immediately upon graduation. One of the largest community colleges in the nation, HCC has served the Greater Houston area for over four decades. Accredited by the Southern Association of Colleges and Schools, and the Schools Commission on Colleges, we offer 300+ associate degree and certificate programs to 75,000+ students across 13 Centers of Excellence and online each semester. We are proud to be No.1 among all community colleges in the nation in providing associate degrees to minorities and No.1 in educating international students, with 10.4 percent of our student population from outside the USA. Our vision is to become the Employer of Choice in support of our mission for Student Success by attracting, retaining and motivating the best employees. The Team Play a central role at HCC as you keep our everyday operations running like clockwork. You’ll get the chance to make things happen and work closely with inspiring leaders across different parts of the institution. Whether your role is supportive, administrative, financial or something else, you’ll be part of a dynamic team that not only provides HCC students with cutting-edge academic and career tools, it also takes care of its people. Location Houston is a city with limitless possibilities: Fourth-largest city in the U.S. and home to 54 Fortune 500 companies, second only to New York City’s 55. 145 languages are spoken here. Overall after-taxes living costs are 5.6 percent below the average for all 308 urban areas recently surveyed. Houston is a major-league sports town, and don’t forget the annual Houston Livestock Show & Rodeo. The weather is great! Mild winters ensure that outdoor activities can be enjoyed year-round. World-renowned medical care. The Houston metro area has long been known for its first-rate health care system, with many Houston area hospitals consistently ranking among the nation’s top institutions. With over 150 museums and cultural institutions in the Greater Houston area, museums are a large part of Houston’s cultural scene. Houston is the Culture & Culinary Capital of Texas with more than 7,500 restaurants and eating establishments covering 60+ cuisines. If this sounds like the role for you and you’re ready to join an amazing team, please apply right away. EEO Statement Houston Community College does not discriminate on the bases of race, color, religion, sex, gender identity and expression, national origin, age, disability, sexual orientation or veteran’s status. The following person has been designated to handle inquiries regarding the non-discrimination policies: Sandra B. Jacobson, J.D., M.Ed., SHRM-SCP, Interim Director of EEO and Compliance & Title IX Coordinator Office of Equal Opportunity and Title IX PO Box 667517 Houston TX, 77266 713 718.8271 or [email protected] HCC values its employees and their contributions, promotes opportunities for their professional growth and development, and provides a positive working and learning environment that encourages diversity, innovation and creativity, and inclusion. Individuals with disabilities, who require special accommodations to interview, should contact (713) 718-8565. The Organization Houston Community College (HCC) is an open-admission, public institution of higher education offering a high-quality, affordable education for academic advancement, workforce training, career development and lifelong learning to prepare individuals in our diverse communities for life and work in a global and technological society. We’re proud to say that 98 percent of our graduates step into a job in their field of study immediately upon graduation. One of the largest community colleges in the nation, HCC has served the Greater Houston area for over four decades. Accredited by the Southern Association of Colleges and Schools, and the Schools Commission on Colleges, we offer 300+ associate degree and certificate programs to 75,000+ students across 13 Centers of Excellence and online each semester. We are proud to be No.1 among all community colleges in the nation in providing associate degrees to minorities and No.1 in educating international students, with 10.4 percent of our student population from outside the USA. Our vision is to become the Employer of Choice in support of our mission for Student Success by attracting, retaining and motivating the best employees. The Team Play a central role at HCC as you keep our everyday operations running like clockwork. You’ll get the chance to make things happen and work closely with inspiring leaders across different parts of the institution. Whether your role is supportive, administrative, financial or something else, you’ll be part of a dynamic team that not only provides HCC students with cutting-edge academic and career tools, it also takes care of its people. Location Houston is a city with limitless possibilities: Fourth-largest city in the U.S. and home to 54 Fortune 500 companies, second only to New York City’s 55. 145 languages are spoken here. Overall after-taxes living costs are 5.6 percent below the average for all 308 urban areas recently surveyed. Houston is a major-league sports town, and don’t forget the annual Houston Livestock Show & Rodeo. The weather is great! Mild winters ensure that outdoor activities can be enjoyed year-round. World-renowned medical care. The Houston metro area has long been known for its first-rate health care system, with many Houston area hospitals consistently ranking among the nation’s top institutions. With over 150 museums and cultural institutions in the Greater Houston area, museums are a large part of Houston’s cultural scene. Houston is the Culture & Culinary Capital of Texas with more than 7,500 restaurants and eating establishments covering 60+ cuisines. If this sounds like the role for you and you’re ready to join an amazing team, please apply right away. EEO Statement Houston Community College does not discriminate on the bases of race, color, religion, sex, gender identity and expression, national origin, age, disability, sexual orientation or veteran’s status. The following person has been designated to handle inquiries regarding the non-discrimination policies: Sandra B. Jacobson, J.D., M.Ed., SHRM-SCP, Interim Director of EEO and Compliance & Title IX Coordinator Office of Equal Opportunity and Title IX PO Box 667517 Houston TX, 77266 713 718.8271 or [email protected] HCC values its employees and their contributions, promotes opportunities for their professional growth and development, and provides a positive working and learning environment that encourages diversity, innovation and creativity, and inclusion. Individuals with disabilities, who require special accommodations to interview, should contact (713) 718-8565.

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