Account Manager I

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    "description": "<p><span style=\"color: rgb(34, 34, 34); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold\">Job Title: Account Manager I</span></p>\n<p><span style=\"color: rgb(34, 34, 34); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold\">Location: Saskatoon</span></p>\n<p><br></p>\n<p><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt\">At Vendasta, we’re leading the AI revolution from right here in Saskatoon—and beyond. We work together to empower our partners and customers through our AI-powered customer acquisition and engagement platform to help them get more customers—and keep them. We’re proud to share that Vendasta has officially been named one of Canada’s Most Admired Corporate Cultures for 2025!</span></p>\n<p><br></p>\n<p><span style=\"color: rgb(34, 34, 34); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold\">About the Job</span></p>\n<p><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt\">We’re looking for a Account Manager I who is energized by building profitable, long-term relationships with Channel Partners by providing outstanding onboarding, education, and strategic support and excited to contribute to AI-powered features that enhance our platform. In this role, you’ll play a key part in helping small and medium-sized businesses succeed—while shaping the future of AI for local economies.</span></p>\n<p><br></p>\n<p><span style=\"color: rgb(34, 34, 34); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold\">Your Impact</span></p>\n<p><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt\">As a Account Manager I, you'll work with engineering teams, QA, and product managers to:</span></p>\n<ul>\n<li><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt\">Manage a portfolio of agency partners—many of them newly signed—and guide them through Go To Market strategy, product expansion, and long term platform fit</span></li>\n<li><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt\">Use team-developed prompts and tools to streamline training, prepare for calls, and surface insights</span></li>\n<li><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt\">Focus on execution, consistency, and coachability, while helping partners discover how Vendasta’s owned-and-operated and third-party marketplace solutions can unlock value for their clients and grow recurring revenue</span></li>\n<li><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt\">Develop and execute partners Go To Market plan to establish initial use case in the platform</span></li>\n<li><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt\">Own the partner success plan in the first 90 days</span></li>\n<li><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt\">Educate partners of new products/features/services that align with their business model</span></li>\n<li><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt\">Conduct regular check-ins to understand each partner’s business model, goals, and opportunities for expansion</span></li>\n<li><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt\">Propose strategic actions (bundling, re-packaging, upsell tactics) aligned with vertical use cases or customer segments</span></li>\n<li><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt\">Use CRM dashboards and AI-generated usage alerts to flag underperformance, churn risks, or cross-sell potential</span></li>\n<li><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt\">Act as a trusted advisor, relaying insights from other successful partners and creating feedback loops with Enablement and Product</span></li>\n<li><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt\">Monitor partner metrics like activation, retention, revenue growth, and margin trends</span></li>\n<li><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt\">Identify and support upsell or cross-sell conversations based on marketplace interest, platform usage, and AI-enriched engagement signals</span></li>\n<li><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt\">Collaborate with Product, Support, and Success to deliver seamless partner experiences and resolve escalations promptly</span></li>\n</ul>\n<p><br><br></p>\n<p><span style=\"color: rgb(34, 34, 34); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold\">What You Bring to the Table</span></p>\n<ul>\n<li><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt\">Minimum 4 years sales experience with a track record of achieving a quota of $1.5M+, demonstrating year-over-year growth, managing a diverse client base, and effectively balancing new vs. expansion sales and lead generation (MQL vs. self-generated)</span></li>\n<li><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt\">Deep understanding of industry trends and best practices in channel partner management</span></li>\n<li><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt\">Familiarity with strategies to ensure continuous education and engagement of partners</span></li>\n<li><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt\">Proficiency in delivering detailed product demos and training sessions</span></li>\n<li><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt\">Familiar with AI co-pilots, lead scoring tools, and prompt-based workflows (e.g., ChatGPT, Gemini summaries)</span></li>\n<li><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt\">Ability to act as a trusted advisor, providing strategic insights and recommendations</span></li>\n<li><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt\">Skilled in creating feedback loops to gather partner input and improve their experience continuously</span></li>\n<li><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt\">Focused on achieving revenue and margin growth quotas through strategic partner management</span></li>\n<li><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt\">Ability to provide examples and references of strong customer relationships, including NPS scores and insights into interactions with both SMB and Enterprise-level clients, highlighting the depth of these relationships</span></li>\n<li><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt\">Skilled in using CRM tools and Google Docs, with certifications in Adwords and Meta, and proficiency in LinkedIn, showcasing a robust tech stack understanding essential for modern sales processes</span></li>\n<li><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt\">Experience with sales methodologies such as MEDDPICC, Sandler, SNAP, or others</span></li>\n<li><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt\">Bachelor’s degree preferred (Marketing, Advertising, Communications, Business majors preferred)</span></li>\n<li><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt\">Ability to communicate clearly and effectively in written and verbal formats.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"color: rgb(34, 34, 34); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold\">About Vendasta</span></p>\n<p><span style=\"color: rgb(34, 34, 34); font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt\">We help businesses get more customers. And keep them. We’re on a mission to build the most trusted AI-powered platform for small businesses and the partners who support them. At Vendasta, you’ll be part of something ambitious: helping bring AI transformation to local businesses at scale. As a team member, you’ll enjoy:</span></p>\n<ul>\n<li><span style=\"color: rgb(34, 34, 34); font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt\">Competitive health benefits, flex time, and annual work-from-anywhere options</span></li>\n<li><span style=\"color: rgb(34, 34, 34); font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt\">Equity opportunities and a chance to directly shape our AI future</span></li>\n<li><span style=\"color: rgb(34, 34, 34); font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt\">A vibrant workplace culture that embraces experimentation, thought leadership, and continuous learning</span></li>\n<li><span style=\"color: rgb(34, 34, 34); font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt\">A place where building AI isn’t just a buzzword, it’s the core of everything we do</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold\">Perks</span></p>\n<p><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt\">Join the Vendasta family, where your growth, adaptability, and long-term career trajectory are our top priorities. We’re building for a rapidly changing, AI-powered world, and we’re committed to helping our people learn, evolve, and lead through it. At Vendasta, you’ll work alongside driven, curious teammates in a culture rooted in Drive, Innovation, Respect, and Agility, solving meaningful problems that shape the future of local business. We invest deeply in your development through continuous learning opportunities, hands-on exposure to emerging technologies, in-house training, education reimbursement, and leadership development programs designed to help you grow as the world evolves. We support this growth with flexibility, wellness benefits, and an environment that trusts you to do your best work - whether that’s learning something new, taking on bigger challenges, or building the next chapter of your career. At Vendasta, you’re not just keeping up with change. You’re growing with it.</span></p>\n<p><br></p>\n<p><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt; font-weight: bold\">Discover your potential. Build something that matters.</span></p>\n<p><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt; font-weight: bold\">Help us lead the AI revolution from right here in Saskatoon </span></p>\n<p><br></p>",
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