Home › Companies › Jpmc Dev8 Fa Oraclecloud Com CX 1001 › Senior Specialist I - Customer Service 'enable auto approval for testing'
Senior Specialist I - Customer Service 'enable auto approval for testing'
Jpmc Dev8 Fa Oraclecloud Com CX 1001 · Heathrow, FL, United States; 55378-550 Building, Heathrow, FL, US · On Site · Active · Oracle Recruiting Cloud / Fusion HCM
Job facts
| Field | Value |
|---|---|
| Company | Jpmc Dev8 Fa Oraclecloud Com CX 1001 |
| Title | Senior Specialist I - Customer Service 'enable auto approval for testing' |
| Normalized title | - |
| Department / team | Consumer & Community Banking |
| Location | Heathrow, FL, United States |
| Work model | On Site |
| Employment type | Full Time |
| Salary | - |
| Status | active |
| ATS provider | Oracle Recruiting Cloud / Fusion HCM |
| Posted / first seen | 2026-04-17 / 2026-05-31 |
| Changed / last seen | 2026-05-31 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from Jpmc Dev8 Fa Oraclecloud Com CX 1001. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Oracle Recruiting Cloud / Fusion HCM. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Heathrow. | Open |
| Department jobs | Active postings in Consumer & Community Banking. | Open |
| Work model jobs | Active On Site postings. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | Jpmc Dev8 Fa Oraclecloud Com CX 1001 |
| Source | 67768d3a-7e27-4ba5-8913-7059426e9cc3 |
| ATS provider | Oracle Recruiting Cloud / Fusion HCM |
Description
Description
Description
Account Services roles specialize in providing customer service and daily support in service center operations, addressing customer inquiries, processing transactions, troubleshooting problems, handling complaints, and identifying opportunities to refer services based on customer needs (internal and external).
The Role
Specializes in providing customer service and daily support in service center operations inclusive of high-touch customers and regulatory-based issues. Responsibilities can include answering customer inquiries, processing transactions, resolving problems, troubleshooting technical issues, written or digital correspondence, and identifying opportunities to promote additional products/services based on the customer needs
Responsibilities
Must have demonstrated customer service or service center experience.
May be first point of contact in providing customer service to clients with more complex products or services.
Cross-trained to handle multiple types of products or services.
May handle a high-touch client base
For more information on Account Servicing roles, please view the Account Services Job Family Overview.
Organization
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.
Operations teams develop and manage innovative, secure service solutions to meet clients’ needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.
Company
Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
Full job record
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| Org ID | 9a4e7b98-c002-4f43-9ceb-0e6718cc394e |
| Source ID | 67768d3a-7e27-4ba5-8913-7059426e9cc3 |
| Board ID | 67768d3a-7e27-4ba5-8913-7059426e9cc3 |
| Provider | oracle_hcm |
| Provider Job Key | 210680587 |
| Title | Senior Specialist I - Customer Service 'enable auto approval for testing' |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Heathrow, FL, United States; 55378-550 Building, Heathrow, FL, US |
| Department | Consumer & Community Banking |
| Team | — |
| Employment Type | full_time |
| Workplace Type | on_site |
| Remote Policy | — |
| Country | United States |
| Region | FL |
| City | Heathrow |
| Salary Raw | Description Description Account Services roles specialize in providing customer service and daily support in service center operations, addressing customer inquiries, processing transactions, troubleshooting problems, handling complaints, and identifying opportunities to refer services based on customer needs (internal and external). The Role Specializes in providing customer service and daily support in service center operations inclusive of high-touch customers and regulatory-based issues. Responsibilities can include answering customer inquiries, processing transactions, resolving problems, troubleshooting technical issues, written or digital correspondence, and identifying opportunities to promote additional products/services based on the customer needs Responsibilities Must have demonstrated customer service or service center experience. May be first point of contact in providing customer service to clients with more complex products or services. Cross-trained to handle multiple types of products or services. May handle a high-touch client base For more information on Account Servicing roles, please view the Account Services Job Family Overview. Organization Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction. Operations teams develop and manage innovative, secure service solutions to meet clients’ needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience. Company Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans |
| Salary Min | — |
| Salary Max | — |
| Salary Currency | — |
| Salary Period | day |
| Source URL | https://jpmc-dev8.fa.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1001/job/210680587 |
| Apply URL | https://jpmc-dev8.fa.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1001/job/210680587 |
| First Seen At | 2026-05-31 18:03:52Z |
| Last Seen At | 2026-06-06 20:35:58Z |
| Last Checked At | 2026-06-06 20:35:58Z |
| Last Changed At | 2026-05-31 18:03:52Z |
| Inactive At | — |
| Source Posted At | 2026-04-17 09:56:06Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=oracle_hcm/board=jpmc-dev8.fa.oraclecloud.com|CX_1001/date=2026-06-06/2026-06-06T20-33-36-320Z-31df18dfb5e3ea47c14aee92588281787ff831418b67bf0265b1d73fe04174a4.json |
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