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    "requisitionDescription": "<div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><link href=\"https://cdn.jsdelivr.net/npm/[email protected]/css/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\"></div><p id=\"isPasted\" style='margin:0in;margin-bottom:.0001pt;font-size:16px;font-family:\"Times New Roman\",serif;'><strong><span style='font-size:15px;font-family:\"Arial Narrow\",sans-serif;color:black;'>&nbsp;</span></strong></p><p id=\"isPasted\" style='margin:0in;margin-bottom:.0001pt;font-size:16px;font-family:\"Times New Roman\",serif;'><strong><span style='font-size:15px;font-family:\"Arial Narrow\",sans-serif;color:black;'>SUMMARY:&nbsp;</span></strong></p><p style='margin:0in;margin-bottom:.0001pt;font-size:16px;font-family:\"Times New Roman\",serif;text-align:justify;'><span style='font-family:\"Arial Narrow\",sans-serif;'>The Client Care Specialist serves as an ambassador of the client experience. This position provides clients with supportive assistance to maintain a safe, welcoming and clean environment and conducts scheduled/assigned dorm/room checks. Responsible for monitoring and documenting all pertinent activities, including, but not limited to, center rules, behavior, incident and accident reports. De-escalate, mediate and resolve disputes, preventing and reducing tension in the facility.&nbsp;</span></p><p style='margin:0in;margin-bottom:.0001pt;font-size:16px;font-family:\"Times New Roman\",serif;text-align:justify;'><span style='font-family:\"Arial Narrow\",sans-serif;'>&nbsp;</span></p><p style='margin:0in;margin-bottom:.0001pt;font-size:16px;font-family:\"Times New Roman\",serif;text-align:justify;'><strong><span style='font-size:15px;font-family:\"Arial Narrow\",sans-serif;color:black;'>DUTIES AND RESPONSIBILITIES:</span></strong></p><ul style=\"list-style-type: disc;margin-left:undefined;\"><li><span style='font-family:\"Arial Narrow\",sans-serif;'>Commitment to the mission, vision, values and guiding principles of Chapman Partnership in empowering our clients to overcome homelessness, and achieve and maintain long-term self-sufficiency.&nbsp;</span></li><li><span style='font-family:\"Arial Narrow\",sans-serif;'>Create an environment where clients can feel welcomed, comfortable and supported.</span></li><li><span style='font-family:\"Arial Narrow\",sans-serif;'>Monitor specific, assigned dorms; for policy adherence; client needs, room/bed assignments, laundry, bed count, hours allowed and random sweeps of personal belongings.</span></li><li><span style='font-family:\"Arial Narrow\",sans-serif;'>Maintain client care centers of excellence; fostering continuous improvement in the areas of monitoring, assisting and reporting.</span></li><li><span style='font-family:\"Arial Narrow\",sans-serif;'>Encourage cooperation as a way of promoting standards of cleanliness, safety and accountability.</span></li><li><span style='font-family:\"Arial Narrow\",sans-serif;'>Assist clients with immediate needs and requests. Provide guidance on proper procedures.</span></li><li><span style='font-family:\"Arial Narrow\",sans-serif;'>Ensure adequate living standards are met and coordinate needs to meet them, as applicable.</span></li><li><span style='font-family:\"Arial Narrow\",sans-serif;'>Identify, document and report clients&rsquo; current or potential behavioral issues. Complete incident, accident, and behavior reports and distribute them as per established protocol.</span></li><li><span style='font-family:\"Arial Narrow\",sans-serif;'>Assist with transportation needs for clients; to and from medical and mental health appointments, move-outs and/or other applicable activities as instructed by management or per established protocols.&nbsp;</span></li><li><span style='font-family:\"Arial Narrow\",sans-serif;'>Assist with transportation needs for staff as instructed by management or per established protocols.</span></li><li><span style='font-family:\"Arial Narrow\",sans-serif;'>Inspect vehicles for proper working conditions prior to travel and report maintenance needs, as necessary.</span></li><li><span style='font-family:\"Arial Narrow\",sans-serif;'>Ensure all ancillary services, i.e. client mail, basic need supplies and clothing distribution, are timely provided, as per established protocols</span><span style='font-family:\"Arial Narrow\",sans-serif;background:white;'>.</span></li><li><span style='font-family:\"Arial Narrow\",sans-serif;background:white;'>Ensure compliance with local, state, and federal laws.</span></li><li><span style='font-family:\"Arial Narrow\",sans-serif;color:black;'>Performs other duties as assigned.</span></li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:.0001pt;margin-left:.5in;font-size:16px;font-family:\"Times New Roman\",serif;text-align:justify;'><span style='font-size:15px;font-family:\"Arial Narrow\",sans-serif;color:black;'>&nbsp;</span></p><p style='margin:0in;margin-bottom:.0001pt;font-size:16px;font-family:\"Times New Roman\",serif;text-align:justify;'><strong><span style='font-size:15px;font-family:\"Arial Narrow\",sans-serif;color:black;'>QUALIFICATIONS:</span></strong></p><ul style=\"list-style-type: disc;margin-left:undefined;\"><li><span style='font-family:\"Arial Narrow\",sans-serif;'>G.E.D or High School Diploma or equivalent experience</span><span style=\"font-family:;;\">.</span></li><li><span style='font-family:\"Arial Narrow\",sans-serif;'>At least one (1) year of experience working with the homeless population or in residential living, or behavioral health facilities.</span></li><li><span style='font-family:\"Arial Narrow\",sans-serif;'>Must have and maintain a Florida State Driver&rsquo;s License with &ldquo;safe driver&rdquo; classification.</span><span style='font-family:\"Arial Narrow\",sans-serif;'>&nbsp;</span></li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:.0001pt;margin-left:.5in;font-size:16px;font-family:\"Times New Roman\",serif;text-align:justify;'><span style='font-size:13px;font-family:\"Arial Narrow\",sans-serif;'>&nbsp;</span></p><div><div class=\"fr-view\"><br></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>\n",
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