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Patient Access Specialist 1

3b84cac0 0bb1 4979 Be72 69faeb1a5dbc 19000101 000001 · RFMG - Ancillary Services - 2nd Street, Temecula, CA, US, Temecula, CA · Active · $23–$25 / hour · ADP Workforce Now Recruiting

Job facts

FieldValue
Company3b84cac0 0bb1 4979 Be72 69faeb1a5dbc 19000101 000001
TitlePatient Access Specialist 1
Normalized title-
Department / team-
LocationRFMG - Ancillary Services - 2nd Street, CA, United States
Work model-
Employment typeFull Time
Salary$23–$25 / hour
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-05-21 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from 3b84cac0 0bb1 4979 Be72 69faeb1a5dbc 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in RFMG - Ancillary Services - 2nd Street.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company3b84cac0 0bb1 4979 Be72 69faeb1a5dbc 19000101 000001
Sourced34506dc-2bce-428b-ae31-cadee5961f14
ATS providerADP Workforce Now Recruiting

Description

Job Summary: This job description is to summarize the major duties and responsibilities performed in this job. Incumbents may be requested to perform job-related tasks other than those specifically presented in this description. Patient Access Specialist is responsible for booking patients’ visits. This process includes greeting, identifying the needs of the patient, and scheduling an appropriate visit. Patient Access Specialist should help ensure the booking of an appointment is as pleasant an experience as possible. Essential Job Duties: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Greet patients with a warm salutation and conversation with congenial closing. Consistently and accurately collect the patient’s personal and insurance information, including any necessary updates. Run patient insurance eligibility. Review provider schedules to ensure correct placement of appointments. Follow triage protocol as needed. Work cooperatively with others, including appropriate communication with patients, providers, support staff and administration. Route calls to appropriate departments when applicable utilizing a warm handoff. Attempt to answer questions prior to forwarding the patient’s question/concern via message. Send appropriate inbox messages for med refills, form status, lab results, patient questions when applicable. Include all relevant information in the message. Communicate patient results when they are available and have been reviewed by the provider. Reschedule patients as needed due to scheduling conflicts. Encourage and help patients with MyChart set up. Comply with all company policies and procedures found in the employee handbook. Perform other duties and tasks as assigned by leadership. Required education and experience: The requirements listed below are representative of the knowledge, skills, and/or ability required. Minimum Education required: High school graduate or equivalent preferred. Minimum Experience Required: Customer Service Experience: A minimum of 1–2 years of experience in customer service, preferably in a healthcare or call center environment. Healthcare Knowledge: Previous experience in a medical office, clinic, or healthcare-related call center is preferred but not required. Multitasking Skills: Demonstrated ability to handle high call volumes while maintaining accuracy and a positive attitude. Communication Skills: Strong verbal and written communication skills, with the ability to manage sensitive and confidential information professionally. Minimum Knowledge and Skills Required: Bilingual Spanish is preferred. Ability to communicate effectively and congenially with patients and staff members in person and over the phone.  Ability to exercise tact, initiative, and good judgement when interacting with patients and staff members.  Basic office skills such as typing, transferring calls, etc.  Organizational and problem-solving skills. Ability to work on the computer for long stretches of time.  Ability to navigate and accurately input within the EMR system.  Ability to accept supervision and feedback.  Benefits at a Glance: We offer a comprehensive benefits package designed to support your health, family, financial security, and work-life balance. This includes wellness coverage (medical, dental, vision), life and disability options (life, AD&D, voluntary plans), flexible spending accounts (healthcare and dependent care), retirement savings with a 401(k) match, employee referral bonuses , and generous time off including paid holidays. Employees also have access to an Employee Assistance Program to support overall well-being. Travel Percentage: 1-5% Work Authorization : Must be authorized to work in the United States. Monday-Friday

Full job record

Job IDeb6ed90e06b80e91233e21b91319d9e09e4a9da1
Org ID22e3065c-6918-4be3-b8d7-5ad82ec27c1c
Source IDd34506dc-2bce-428b-ae31-cadee5961f14
Board IDd34506dc-2bce-428b-ae31-cadee5961f14
Provideradp_workforcenow
Provider Job Key537653
TitlePatient Access Specialist 1
Normalized Title—
Statusactive
Activeyes
Location TextRFMG - Ancillary Services - 2nd Street, Temecula, CA, US, Temecula, CA
Department—
Team—
Employment Typefull_time
Workplace Type—
Remote Policy—
CountryUnited States
RegionCA
CityRFMG - Ancillary Services - 2nd Street
Salary Raw23 To 25 (USD) Hourly
Salary Min23
Salary Max25
Salary CurrencyUSD
Salary Periodhour
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=3b84cac0-0bb1-4979-be72-69faeb1a5dbc&ccId=19000101_000001&lang=en_US&type=JS&jobId=537653&jwId=9201005903924_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=3b84cac0-0bb1-4979-be72-69faeb1a5dbc&ccId=19000101_000001&lang=en_US&type=JS&jobId=537653&jwId=9201005903924_1
First Seen At2026-05-31 18:56:50Z
Last Seen At2026-06-06 13:24:26Z
Last Checked At2026-06-06 13:24:26Z
Last Changed At2026-06-06 13:24:26Z
Inactive At—
Source Posted At2026-05-21 23:41:00Z
Source Updated At—
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=3b84cac0-0bb1-4979-be72-69faeb1a5dbc|19000101_000001/date=2026-06-06/2026-06-06T13-24-25-629Z-022dc9749e39b1075faaad75e85847cea8c35224b48297766b0f3792043bd7b5.json
Event Fields
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  "last_changed_at": "2026-06-06T13:24:26.568Z",
  "active_status": "active"
}
Parsed Structured
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Extensions
{}
Native Structured
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    "requisitionDescription": "<div><div><p><br></p><div style='margin: 0px;padding: 0px;color: rgb(0, 0, 0);font-family: \"Segoe UI\", \"Segoe UI_MSFontService\", sans-serif;font-size: 14.6667px;font-style: normal;font-weight: 400;text-align: left;text-indent: 0px;background-color: rgb(255, 255, 255);' id=\"isPasted\"><p style=\"margin: 0px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: center;text-indent: 0px;\"><span style='margin: 0px; padding: 0px; color: rgb(0, 0, 0); font-size: 18px; line-height: 21.5833px; font-family: \"Segoe UI\", \"Segoe UI_EmbeddedFont\", \"Segoe UI_MSFontService\", sans-serif; font-weight: bold;'><span style=\"margin: 0px; padding: 0px;\">Job Summary:</span></span><span style='margin: 0px; padding: 0px; font-size: 18px; line-height: 21.5833px; font-family: \"Segoe UI\", \"Segoe UI_EmbeddedFont\", \"Segoe UI_MSFontService\", sans-serif; color: rgb(0, 0, 0);'>&nbsp;</span></p><p style=\"margin: 0px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;\"><span style='margin: 0px; padding: 0px; color: rgb(0, 0, 0); font-size: 18px; line-height: 21.5833px; font-family: \"Segoe UI\", \"Segoe UI_EmbeddedFont\", \"Segoe UI_MSFontService\", sans-serif;'><span style=\"margin: 0px; padding: 0px;\">This job description is to summarize the major duties and responsibilities performed in this job. Incumbents may be requested to perform job-related tasks other than those specifically presented in this description.</span></span><span style='margin: 0px; padding: 0px; font-size: 18px; line-height: 21.5833px; font-family: \"Segoe UI\", \"Segoe UI_EmbeddedFont\", \"Segoe UI_MSFontService\", sans-serif; color: rgb(0, 0, 0);'>&nbsp;</span></p><p style=\"margin: 0px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;\"><span style='margin: 0px; padding: 0px; font-size: 18px; line-height: 21.5833px; font-family: \"Segoe UI\", \"Segoe UI_EmbeddedFont\", \"Segoe UI_MSFontService\", sans-serif; color: rgb(0, 0, 0);'>&nbsp;</span></p><p style=\"margin: 0px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;\"><span style='margin: 0px; padding: 0px; color: rgb(0, 0, 0); font-size: 18px; line-height: 23px; font-family: \"Segoe UI\", \"Segoe UI_EmbeddedFont\", \"Segoe UI_MSFontService\", sans-serif;'><span style=\"margin: 0px; padding: 0px;\">Patient Access Specialist is responsible for booking patients&rsquo; visits. This process includes greeting, identifying the needs of the patient, and scheduling an appropriate visit. Patient Access Specialist should help ensure the booking of an appointment is as pleasant an experience as possible. </span></span><span style='margin: 0px; padding: 0px; font-size: 18px; line-height: 23px; font-family: \"Segoe UI\", \"Segoe UI_EmbeddedFont\", \"Segoe UI_MSFontService\", sans-serif; color: rgb(0, 0, 0);'>&nbsp;</span></p><p style=\"margin: 0px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: justify;text-indent: 0px;\"><span style='margin: 0px; padding: 0px; font-size: 18px; line-height: 18px; font-family: \"Segoe UI\", \"Segoe UI_EmbeddedFont\", \"Segoe UI_MSFontService\", sans-serif;'>&nbsp;</span></p><p style=\"margin: 0px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: justify;text-indent: 0px;\"><span style='margin: 0px; padding: 0px; font-size: 18px; line-height: 18px; font-family: \"Segoe UI\", \"Segoe UI_EmbeddedFont\", \"Segoe UI_MSFontService\", sans-serif; font-weight: bold;'><span style=\"margin: 0px; padding: 0px;\">Essential Job Duties:</span></span><span style='margin: 0px; padding: 0px; font-size: 18px; line-height: 18px; font-family: \"Segoe UI\", \"Segoe UI_EmbeddedFont\", \"Segoe UI_MSFontService\", sans-serif;'><span style=\"margin: 0px; padding: 0px;\"> </span></span><span style='margin: 0px; padding: 0px; color: rgb(0, 0, 0); font-size: 18px; line-height: 18px; font-family: \"Segoe UI\", \"Segoe UI_EmbeddedFont\", \"Segoe UI_MSFontService\", sans-serif;'><span style=\"margin: 0px; padding: 0px;\">Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</span></span><span style=\"margin: 0px; padding: 0px; color: rgb(0, 0, 0); font-size: 18px; line-height: 14.4px; font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;\"><span style=\"margin: 0px; padding: 0px;\"> </span></span><span style=\"margin: 0px; padding: 0px; font-size: 18px; line-height: 14.4px; font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif; color: rgb(0, 0, 0);\">&nbsp;</span></p><p style=\"margin: 0px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: justify;text-indent: 0px;\"><span style=\"margin: 0px; padding: 0px; font-size: 18px; line-height: 14.4px; font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif; color: rgb(0, 0, 0);\">&nbsp;</span></p><ul style=\"list-style-type: disc;margin-left: 0px;\"><li style=\"margin-left: 24px; font-size: 18px;\"><span data-contrast=\"none\" lang=\"EN-US\" class=\"TextRun SCXW17953486 BCX8\" style='margin: 0px; padding: 0px; color: rgb(0, 0, 0); line-height: 21.5833px; font-family: \"Segoe UI\", \"Segoe UI_EmbeddedFont\", \"Segoe UI_MSFontService\", sans-serif;'><span class=\"NormalTextRun SCXW17953486 BCX8\" style=\"margin: 0px; padding: 0px;\">Greet patients with a warm salutation and conversation with congenial closing.</span></span></li><li style=\"margin-left: 24px; font-size: 18px;\"><span data-contrast=\"none\" lang=\"EN-US\" class=\"TextRun SCXW17953486 BCX8\" style='margin: 0px; padding: 0px; color: rgb(0, 0, 0); line-height: 21.5833px; font-family: \"Segoe UI\", \"Segoe UI_EmbeddedFont\", \"Segoe UI_MSFontService\", sans-serif;'><span class=\"NormalTextRun SCXW17953486 BCX8\" style=\"margin: 0px; padding: 0px;\">Consistently and accurately collect the patient&rsquo;s personal and insurance information, including any necessary updates.</span></span></li><li style=\"margin-left: 24px; font-size: 18px;\"><span data-contrast=\"none\" lang=\"EN-US\" class=\"TextRun SCXW17953486 BCX8\" style='margin: 0px; padding: 0px; color: rgb(0, 0, 0); line-height: 21.5833px; font-family: \"Segoe UI\", \"Segoe UI_EmbeddedFont\", \"Segoe UI_MSFontService\", sans-serif;'><span class=\"NormalTextRun SCXW17953486 BCX8\" style=\"margin: 0px; padding: 0px;\">Run patient insurance eligibility.</span></span></li><li style=\"margin-left: 24px; font-size: 18px;\"><span data-contrast=\"none\" lang=\"EN-US\" class=\"TextRun SCXW17953486 BCX8\" style='margin: 0px; padding: 0px; color: rgb(0, 0, 0); line-height: 21.5833px; font-family: \"Segoe UI\", \"Segoe UI_EmbeddedFont\", \"Segoe UI_MSFontService\", sans-serif;'><span class=\"NormalTextRun SCXW17953486 BCX8\" style=\"margin: 0px; padding: 0px;\">Review provider schedules to ensure correct placement of appointments.</span></span></li><li style=\"margin-left: 24px; font-size: 18px;\"><span data-contrast=\"none\" lang=\"EN-US\" class=\"TextRun SCXW17953486 BCX8\" style='margin: 0px; padding: 0px; color: rgb(0, 0, 0); line-height: 21.5833px; font-family: \"Segoe UI\", \"Segoe UI_EmbeddedFont\", \"Segoe UI_MSFontService\", sans-serif;'><span class=\"NormalTextRun SCXW17953486 BCX8\" style=\"margin: 0px; padding: 0px;\">Follow triage protocol as needed.</span></span></li><li style=\"margin-left: 24px; font-size: 18px;\"><span data-contrast=\"none\" lang=\"EN-US\" class=\"TextRun SCXW17953486 BCX8\" style='margin: 0px; padding: 0px; color: rgb(0, 0, 0); line-height: 21.5833px; font-family: \"Segoe UI\", \"Segoe UI_EmbeddedFont\", \"Segoe UI_MSFontService\", sans-serif;'><span class=\"NormalTextRun SCXW17953486 BCX8\" style=\"margin: 0px; padding: 0px;\">Work cooperatively with others, including appropriate communication with patients, providers, support staff and administration.</span></span></li><li style=\"margin-left: 24px; font-size: 18px;\"><span data-contrast=\"none\" lang=\"EN-US\" class=\"TextRun SCXW17953486 BCX8\" style='margin: 0px; padding: 0px; color: rgb(0, 0, 0); line-height: 21.5833px; font-family: \"Segoe UI\", \"Segoe UI_EmbeddedFont\", \"Segoe UI_MSFontService\", sans-serif;'><span class=\"NormalTextRun SCXW17953486 BCX8\" style=\"margin: 0px; padding: 0px;\">Route calls to appropriate departments when applicable utilizing a warm handoff.</span></span></li><li style=\"margin-left: 24px; font-size: 18px;\"><span data-contrast=\"none\" lang=\"EN-US\" class=\"TextRun SCXW17953486 BCX8\" style='margin: 0px; padding: 0px; color: rgb(0, 0, 0); line-height: 21.5833px; font-family: \"Segoe UI\", \"Segoe UI_EmbeddedFont\", \"Segoe UI_MSFontService\", sans-serif;'><span class=\"NormalTextRun SCXW17953486 BCX8\" style=\"margin: 0px; padding: 0px;\">Attempt to answer questions prior to forwarding the patient&rsquo;s question/concern via message.</span></span></li><li style=\"margin-left: 24px; font-size: 18px;\"><span data-contrast=\"none\" lang=\"EN-US\" class=\"TextRun SCXW17953486 BCX8\" style='margin: 0px; padding: 0px; color: rgb(0, 0, 0); line-height: 21.5833px; font-family: \"Segoe UI\", \"Segoe UI_EmbeddedFont\", \"Segoe UI_MSFontService\", sans-serif;'><span class=\"NormalTextRun SCXW17953486 BCX8\" style=\"margin: 0px; padding: 0px;\">Send appropriate inbox messages for med refills, form status, lab results, patient questions when applicable. Include all relevant information in the message.</span></span></li><li style=\"margin-left: 24px; font-size: 18px;\"><span data-contrast=\"none\" lang=\"EN-US\" class=\"TextRun SCXW17953486 BCX8\" style='margin: 0px; padding: 0px; color: rgb(0, 0, 0); line-height: 21.5833px; font-family: \"Segoe UI\", \"Segoe UI_EmbeddedFont\", \"Segoe UI_MSFontService\", sans-serif;'><span class=\"NormalTextRun SCXW17953486 BCX8\" style=\"margin: 0px; padding: 0px;\">Communicate patient results when they are available and have been reviewed by the provider.</span></span></li><li style=\"margin-left: 24px; font-size: 18px;\"><span data-contrast=\"none\" lang=\"EN-US\" class=\"TextRun SCXW17953486 BCX8\" style='margin: 0px; padding: 0px; color: rgb(0, 0, 0); line-height: 21.5833px; font-family: \"Segoe UI\", \"Segoe UI_EmbeddedFont\", \"Segoe UI_MSFontService\", sans-serif;'><span class=\"NormalTextRun SCXW17953486 BCX8\" style=\"margin: 0px; padding: 0px;\">Reschedule patients as needed due to scheduling conflicts.</span></span></li><li style=\"margin-left: 24px; font-size: 18px;\"><span data-contrast=\"none\" lang=\"EN-US\" class=\"TextRun SCXW17953486 BCX8\" style='margin: 0px; padding: 0px; color: rgb(0, 0, 0); line-height: 21.5833px; font-family: \"Segoe UI\", \"Segoe UI_EmbeddedFont\", \"Segoe UI_MSFontService\", sans-serif;'><span class=\"NormalTextRun SCXW17953486 BCX8\" style=\"margin: 0px; padding: 0px;\">Encourage and help patients with MyChart set up.</span></span></li></ul></div><div style='margin: 0px;padding: 0px;color: rgb(0, 0, 0);font-family: \"Segoe UI\", \"Segoe UI_MSFontService\", sans-serif;font-size: 14.6667px;font-style: normal;font-weight: 400;text-align: left;text-indent: 0px;background-color: rgb(255, 255, 255);'><ul style=\"list-style-type: disc;margin-left: 0px;\"><li style=\"margin-left: 24px; font-size: 18px;\"><span data-contrast=\"none\" lang=\"EN-US\" class=\"TextRun SCXW17953486 BCX8\" style='margin: 0px; padding: 0px; color: rgb(0, 0, 0); line-height: 21.5833px; font-family: \"Segoe UI\", \"Segoe UI_EmbeddedFont\", \"Segoe UI_MSFontService\", sans-serif;'><span class=\"NormalTextRun SCXW17953486 BCX8\" style=\"margin: 0px; padding: 0px;\">Comply with all company policies and procedures found in the employee handbook.</span></span></li><li style=\"margin-left: 24px; font-size: 18px;\"><span data-contrast=\"none\" lang=\"EN-US\" class=\"TextRun SCXW17953486 BCX8\" style='margin: 0px; padding: 0px; color: rgb(0, 0, 0); line-height: 21.5833px; font-family: \"Segoe UI\", \"Segoe UI_EmbeddedFont\", \"Segoe UI_MSFontService\", sans-serif;'><span class=\"NormalTextRun SCXW17953486 BCX8\" style=\"margin: 0px; padding: 0px;\">Perform other duties and tasks as assigned by leadership.</span></span></li></ul><p style=\"margin: 0px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: justify;text-indent: 0px;\"><span style='margin: 0px; padding: 0px; font-size: 18px; line-height: 18px; font-family: \"Segoe UI\", \"Segoe UI_EmbeddedFont\", \"Segoe UI_MSFontService\", sans-serif;'>&nbsp;</span></p><p style=\"margin: 0px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: justify;text-indent: 0px;\"><span style='margin: 0px; padding: 0px; font-size: 18px; line-height: 21.5833px; font-family: \"Segoe UI\", \"Segoe UI_EmbeddedFont\", \"Segoe UI_MSFontService\", sans-serif; font-weight: bold;'><span style=\"margin: 0px; padding: 0px;\">Required education and experience: </span></span><span style='margin: 0px; padding: 0px; font-size: 18px; line-height: 21.5833px; font-family: \"Segoe UI\", \"Segoe UI_EmbeddedFont\", \"Segoe UI_MSFontService\", sans-serif;'><span style=\"margin: 0px; padding: 0px;\">The requirements listed below are representative of the knowledge, skills, and/or ability required. </span>&nbsp;</span></p><p style=\"margin: 0px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: justify;text-indent: 0px;\"><span style='margin: 0px; padding: 0px; font-size: 18px; line-height: 21.5833px; font-family: \"Segoe UI\", \"Segoe UI_EmbeddedFont\", \"Segoe UI_MSFontService\", sans-serif;'>&nbsp;</span></p><p style=\"margin: 0px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: justify;text-indent: 0px;\"><span style='margin: 0px; padding: 0px; font-size: 18px; line-height: 21.5833px; font-family: \"Segoe UI\", \"Segoe UI_EmbeddedFont\", \"Segoe UI_MSFontService\", sans-serif; font-weight: bold;'><span style=\"margin: 0px; padding: 0px;\">Minimum Education required: </span></span><span style='margin: 0px; padding: 0px; font-size: 18px; line-height: 21.5833px; font-family: \"Segoe UI\", \"Segoe UI_EmbeddedFont\", \"Segoe UI_MSFontService\", sans-serif;'>&nbsp;</span></p><ul style=\"list-style-type: disc;margin-left: 0px;\"><li style=\"margin-left: 24px; font-size: 18px;\"><span style='margin: 0px; padding: 0px; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); line-height: 21.5833px; font-family: \"Segoe UI\", \"Segoe UI_EmbeddedFont\", \"Segoe UI_MSFontService\", sans-serif;'><span style=\"margin: 0px; padding: 0px;\">High school graduate or equivalent preferred.</span></span></li></ul><p style=\"margin: 0px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: justify;text-indent: 0px;\"><span style='margin: 0px; padding: 0px; font-size: 18px; line-height: 21.5833px; font-family: \"Segoe UI\", \"Segoe UI_EmbeddedFont\", \"Segoe UI_MSFontService\", sans-serif; color: rgb(255, 0, 0);'>&nbsp;</span></p><p style=\"margin: 0px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: justify;text-indent: 0px;\"><span style='margin: 0px; padding: 0px; font-size: 18px; line-height: 21.5833px; font-family: \"Segoe UI\", \"Segoe UI_EmbeddedFont\", \"Segoe UI_MSFontService\", sans-serif; font-weight: bold;'><span style=\"margin: 0px; padding: 0px;\">Minimum Experience Required:</span></span><span style='margin: 0px; padding: 0px; font-size: 18px; line-height: 21.5833px; font-family: \"Segoe UI\", \"Segoe UI_EmbeddedFont\", \"Segoe UI_MSFontService\", sans-serif;'>&nbsp;</span></p><ul style=\"list-style-type: disc;margin-left: 0px;\"><li style=\"margin-left: 24px; font-size: 18px;\"><span data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW17953486 BCX8\" style='margin: 0px; padding: 0px; line-height: 21.5833px; font-family: \"Segoe UI\", \"Segoe UI_EmbeddedFont\", \"Segoe UI_MSFontService\", sans-serif; font-weight: bold;'><span class=\"NormalTextRun SCXW17953486 BCX8\" style=\"margin: 0px; padding: 0px;\">Customer Service Experience:</span></span><span data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW17953486 BCX8\" style='margin: 0px; padding: 0px; line-height: 21.5833px; font-family: \"Segoe UI\", \"Segoe UI_EmbeddedFont\", \"Segoe UI_MSFontService\", sans-serif;'><span class=\"NormalTextRun SCXW17953486 BCX8\" style=\"margin: 0px; padding: 0px;\"> A minimum of </span></span><span data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW17953486 BCX8\" style='margin: 0px; padding: 0px; line-height: 21.5833px; font-family: \"Segoe UI\", \"Segoe UI_EmbeddedFont\", \"Segoe UI_MSFontService\", sans-serif; font-weight: bold;'><span class=\"NormalTextRun SCXW17953486 BCX8\" style=\"margin: 0px; padding: 0px;\">1&ndash;2 years</span></span><span data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW17953486 BCX8\" style='margin: 0px; padding: 0px; line-height: 21.5833px; font-family: \"Segoe UI\", \"Segoe UI_EmbeddedFont\", \"Segoe UI_MSFontService\", sans-serif;'><span class=\"NormalTextRun SCXW17953486 BCX8\" style=\"margin: 0px; padding: 0px;\"> of experience in customer service, preferably in a healthcare or call center environment.</span></span></li><li style=\"margin-left: 24px; font-size: 18px;\"><span data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW17953486 BCX8\" style='margin: 0px; padding: 0px; line-height: 21.5833px; font-family: \"Segoe UI\", \"Segoe UI_EmbeddedFont\", \"Segoe UI_MSFontService\", sans-serif; font-weight: bold;'><span class=\"NormalTextRun SCXW17953486 BCX8\" style=\"margin: 0px; padding: 0px;\">Healthcare Knowledge:</span></span><span data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW17953486 BCX8\" style='margin: 0px; padding: 0px; line-height: 21.5833px; font-family: \"Segoe UI\", \"Segoe UI_EmbeddedFont\", \"Segoe UI_MSFontService\", sans-serif;'><span class=\"NormalTextRun SCXW17953486 BCX8\" style=\"margin: 0px; padding: 0px;\"> Previous experience in a medical office, clinic, or healthcare-related call center is preferred but not required.</span></span></li><li style=\"margin-left: 24px; font-size: 18px;\"><span data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW17953486 BCX8\" style='margin: 0px; padding: 0px; line-height: 21.5833px; font-family: \"Segoe UI\", \"Segoe UI_EmbeddedFont\", \"Segoe UI_MSFontService\", sans-serif; font-weight: bold;'><span class=\"NormalTextRun SCXW17953486 BCX8\" style=\"margin: 0px; padding: 0px;\">Multitasking Skills:</span></span><span data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW17953486 BCX8\" style='margin: 0px; padding: 0px; line-height: 21.5833px; font-family: \"Segoe UI\", \"Segoe UI_EmbeddedFont\", \"Segoe UI_MSFontService\", sans-serif;'><span class=\"NormalTextRun SCXW17953486 BCX8\" style=\"margin: 0px; padding: 0px;\"> Demonstrated ability to handle high call volumes while maintaining accuracy and a positive attitude.</span></span></li><li style=\"margin-left: 24px; font-size: 18px;\"><span data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW17953486 BCX8\" style='margin: 0px; padding: 0px; line-height: 21.5833px; font-family: \"Segoe UI\", \"Segoe UI_EmbeddedFont\", \"Segoe UI_MSFontService\", sans-serif; font-weight: bold;'><span class=\"NormalTextRun SCXW17953486 BCX8\" style=\"margin: 0px; padding: 0px;\">Communication Skills:</span></span><span data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW17953486 BCX8\" style='margin: 0px; padding: 0px; line-height: 21.5833px; font-family: \"Segoe UI\", \"Segoe UI_EmbeddedFont\", \"Segoe UI_MSFontService\", sans-serif;'><span class=\"NormalTextRun SCXW17953486 BCX8\" style=\"margin: 0px; padding: 0px;\"> Strong verbal and written communication skills, with the ability to manage sensitive and confidential information professionally.</span></span></li></ul><p style=\"margin: 0px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: justify;text-indent: 0px;\"><span style='margin: 0px; padding: 0px; font-size: 18px; line-height: 21.5833px; font-family: \"Segoe UI\", \"Segoe UI_EmbeddedFont\", \"Segoe UI_MSFontService\", sans-serif;'>&nbsp;</span></p><p style=\"margin: 0px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: justify;text-indent: 0px;\"><span style='margin: 0px; padding: 0px; font-size: 18px; line-height: 21.5833px; font-family: \"Segoe UI\", \"Segoe UI_EmbeddedFont\", \"Segoe UI_MSFontService\", sans-serif; font-weight: bold;'><span style=\"margin: 0px; padding: 0px;\">Minimum Knowledge and Skills Required:</span></span><span style='margin: 0px; padding: 0px; font-size: 18px; line-height: 21.5833px; font-family: \"Segoe UI\", \"Segoe UI_EmbeddedFont\", \"Segoe UI_MSFontService\", sans-serif;'>&nbsp;</span></p><ul style=\"list-style-type: disc;margin-left: 0px;\"><li style=\"margin-left: 24px; font-size: 18px;\"><span data-contrast=\"none\" lang=\"EN-US\" class=\"TextRun SCXW17953486 BCX8\" style='margin: 0px; padding: 0px; color: rgb(0, 0, 0); line-height: 21.5833px; font-family: \"Segoe UI\", \"Segoe UI_EmbeddedFont\", \"Segoe UI_MSFontService\", sans-serif;'><span class=\"NormalTextRun SCXW17953486 BCX8\" data-ccp-charstyle=\"normaltextrun\" style=\"margin: 0px; padding: 0px;\">Bilingual Spanish is preferred.</span></span></li><li style=\"margin-left: 24px; font-size: 18px;\"><span data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW17953486 BCX8\" style='margin: 0px; padding: 0px; line-height: 21.5833px; font-family: \"Segoe UI\", \"Segoe UI_EmbeddedFont\", \"Segoe UI_MSFontService\", sans-serif;'><span class=\"NormalTextRun SCXW17953486 BCX8\" data-ccp-charstyle=\"normaltextrun\" style=\"margin: 0px; padding: 0px;\">Ability to communicate effectively and congenially with patients and staff members in person and over the phone. </span></span></li><li style=\"margin-left: 24px; font-size: 18px;\"><span data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW17953486 BCX8\" style='margin: 0px; padding: 0px; line-height: 21.5833px; font-family: \"Segoe UI\", \"Segoe UI_EmbeddedFont\", \"Segoe UI_MSFontService\", sans-serif;'><span class=\"NormalTextRun SCXW17953486 BCX8\" data-ccp-charstyle=\"normaltextrun\" style=\"margin: 0px; padding: 0px;\">Ability to exercise tact, initiative, and good judgement when interacting with patients and staff members. </span></span></li><li style=\"margin-left: 24px; font-size: 18px;\"><span data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW17953486 BCX8\" style='margin: 0px; padding: 0px; line-height: 21.5833px; font-family: \"Segoe UI\", \"Segoe UI_EmbeddedFont\", \"Segoe UI_MSFontService\", sans-serif;'><span class=\"NormalTextRun SCXW17953486 BCX8\" data-ccp-charstyle=\"normaltextrun\" style=\"margin: 0px; padding: 0px;\">Basic office skills such as typing, transferring calls, etc. </span></span></li><li style=\"margin-left: 24px; font-size: 18px;\"><span data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW17953486 BCX8\" style='margin: 0px; padding: 0px; line-height: 21.5833px; font-family: \"Segoe UI\", \"Segoe UI_EmbeddedFont\", \"Segoe UI_MSFontService\", sans-serif;'><span class=\"NormalTextRun SCXW17953486 BCX8\" data-ccp-charstyle=\"normaltextrun\" style=\"margin: 0px; padding: 0px;\">Organizational and problem-solving skills.</span></span></li></ul></div><div style='margin: 0px;padding: 0px;color: rgb(0, 0, 0);font-family: \"Segoe UI\", \"Segoe UI_MSFontService\", sans-serif;font-size: 14.6667px;font-style: normal;font-weight: 400;text-align: left;text-indent: 0px;background-color: rgb(255, 255, 255);'><ul style=\"list-style-type: disc;margin-left: 0px;\"><li style=\"margin-left: 24px; font-size: 18px;\"><span data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW17953486 BCX8\" style='margin: 0px; padding: 0px; line-height: 21.5833px; font-family: \"Segoe UI\", \"Segoe UI_EmbeddedFont\", \"Segoe UI_MSFontService\", sans-serif;'><span class=\"NormalTextRun SCXW17953486 BCX8\" data-ccp-charstyle=\"normaltextrun\" style=\"margin: 0px; padding: 0px;\">Ability to work on the computer for long stretches of time. </span></span></li><li style=\"margin-left: 24px; font-size: 18px;\"><span data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW17953486 BCX8\" style='margin: 0px; padding: 0px; line-height: 21.5833px; font-family: \"Segoe UI\", \"Segoe UI_EmbeddedFont\", \"Segoe UI_MSFontService\", sans-serif;'><span class=\"NormalTextRun SCXW17953486 BCX8\" data-ccp-charstyle=\"normaltextrun\" style=\"margin: 0px; padding: 0px;\">Ability to navigate and accurately input within the EMR system. </span></span></li><li style=\"margin-left: 24px; font-size: 18px;\"><span data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW17953486 BCX8\" style='margin: 0px; padding: 0px; line-height: 21.5833px; font-family: \"Segoe UI\", \"Segoe UI_EmbeddedFont\", \"Segoe UI_MSFontService\", sans-serif;'><span class=\"NormalTextRun SCXW17953486 BCX8\" data-ccp-charstyle=\"normaltextrun\" style=\"margin: 0px; padding: 0px;\">Ability to accept supervision and feedback. </span></span></li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;' data-pasted=\"true\"><strong data-start=\"64\" data-end=\"89\" data-pasted=\"true\"><span style=\"font-size: 18px;\">Benefits at a Glance:</span></strong><span style=\"font-size: 18px;\"><br data-start=\"89\" data-end=\"92\">We offer a comprehensive benefits package designed to support your health, family, financial security, and work-life balance. This includes <strong data-start=\"232\" data-end=\"253\">wellness coverage</strong> (medical, dental, vision), <strong data-start=\"281\" data-end=\"312\">life and disability options</strong> (life, AD&amp;D, voluntary plans), <strong data-start=\"344\" data-end=\"374\" data-is-only-node=\"\">flexible spending accounts</strong> (healthcare and dependent care), <strong data-start=\"408\" data-end=\"430\">retirement savings</strong> with a 401(k) match, <strong data-start=\"452\" data-end=\"481\">employee referral bonuses</strong>, and generous <strong data-start=\"496\" data-end=\"508\">time off</strong> including paid holidays. Employees also have access to an <strong data-start=\"567\" data-end=\"598\">Employee Assistance Program</strong> to support overall well-being.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;' id=\"isPasted\"><span style=\"font-size: 18px;\"><strong>Travel Percentage:</strong> 1-5%</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-size: 18px;\"><strong>Work Authorization</strong>: Must be authorized to work in the United States.&nbsp;</span></p></div><p><br></p></div></div>\n<br/>Monday-Friday",
    "sponsoredVisaTypeCodes": []
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  "list_job": {
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    "itemID": "9201005903924_1",
    "postDate": "2026-05-21T19:41:00.000-04:00",
    "payGradeRange": {
      "maximumRate": {
        "amountValue": 25,
        "currencyCode": "USD"
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        "amountValue": 23,
        "currencyCode": "USD"
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            "codeValue": "SalaryRangeType"
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          "codeValue": "RANGE",
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          "dateValue": "2026-05-21T19:41Z"
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          "dateValue": "2026-06-06T09:24Z"
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          "stringValue": "537653"
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        },
        {
          "nameCode": {
            "codeValue": "GuidelineOid"
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        {
          "nameCode": {
            "codeValue": "CurrencySymbolOrCode"
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        {
          "nameCode": {
            "codeValue": "HomeDepartment"
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          "stringValue": ""
        },
        {
          "nameCode": {
            "codeValue": "JobClass"
          },
          "stringValue": "Clerical"
        },
        {
          "nameCode": {
            "codeValue": "SalaryRange"
          },
          "stringValue": "23 To 25 (USD) Hourly"
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      "indicatorFields": [
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          "indicatorValue": false
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        {
          "nameCode": {
            "codeValue": "MinValue"
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          "indicatorValue": true
        },
        {
          "nameCode": {
            "codeValue": "IsVsidApplicable"
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          "indicatorValue": true
        },
        {
          "nameCode": {
            "codeValue": "IsSassDlReqForExtPostFlag"
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          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsSassDlReqForIntPostFlag"
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        {
          "nameCode": {
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        {
          "nameCode": {
            "codeValue": "IsNonMonetaryFlag"
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    },
    "requisitionTitle": "Patient Access Specialist 1",
    "clientRequisitionID": "1378",
    "organizationalUnits": [],
    "postingInstructions": [],
    "additionalProperties": {},
    "requisitionLocations": [
      {
        "address": {
          "cityName": "Temecula",
          "postalCode": "92590",
          "countrySubdivisionLevel1": {
            "codeValue": "CA"
          }
        },
        "nameCode": {
          "shortName": "RFMG - Ancillary Services - 2nd Street, Temecula, CA, US"
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        "aliasNames": []
      }
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    "screeningRequirements": [],
    "sponsoredVisaTypeCodes": []
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  "detail_meta": {
    "url": "https://workforcenow.adp.com/mascsr/default/careercenter/public/events/staffing/v1/job-requisitions/537653?cid=3b84cac0-0bb1-4979-be72-69faeb1a5dbc&ccId=19000101_000001&lang=en_US&locale=en_US",
    "http_status": 200,
    "content_type": "application/json;charset=UTF-8",
    "response_bytes": 35984
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  "detail_errors": []
}
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GET https://api.bluedoor.sh/job-postings/v1/jobs/eb6ed90e06b80e91233e21b91319d9e09e4a9da1?include=descriptionJSON
GET https://api.bluedoor.sh/job-postings/v1/orgs/22e3065c-6918-4be3-b8d7-5ad82ec27c1cJSON
GET https://api.bluedoor.sh/job-postings/v1/sources/d34506dc-2bce-428b-ae31-cadee5961f14JSON
GET https://api.bluedoor.sh/job-postings/v1/jobs/eb6ed90e06b80e91233e21b91319d9e09e4a9da1/eventsJSON

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