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Reservations Sales Agent

B2bf8681 E1d9 4a2f Baca B7b7a78e89fe 19000101 000001 · Palm Beach Gardens, FL, US, Palm Beach Gardens, FL · Active · ADP Workforce Now Recruiting

Job facts

FieldValue
CompanyB2bf8681 E1d9 4a2f Baca B7b7a78e89fe 19000101 000001
TitleReservations Sales Agent
Normalized title-
Department / team-
LocationPalm Beach Gardens, FL, United States
Work model-
Employment typeFull Time
Salary-
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-06-05 / 2026-06-06
Changed / last seen2026-06-06 / 2026-06-06

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PageWhat it containsOpen
Company jobsActive postings from B2bf8681 E1d9 4a2f Baca B7b7a78e89fe 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Palm Beach Gardens.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyB2bf8681 E1d9 4a2f Baca B7b7a78e89fe 19000101 000001
Source6ed3deae-61d2-4b6a-a0cd-282b4ece3996
ATS providerADP Workforce Now Recruiting

Description

POSITION OBJECTIVE Working in our Reservation Call Center are outgoing, self-motivated, organized, detail oriented, quick learners, and have positive attitudes. They assist our guests with planning their entire visit by promoting all PGA National Resort offerings. Answering guest inquiries regarding various resort amenities-guest rooms, dining, spa services. Additionally, the Agents have the opportunity to participate in a lucrative incentive plan. ESSENTIAL JOB FUNCTIONS Answering incoming phone calls and assisting guests with any inquiries regarding resort, spa and tee time offerings. Complete initial and ongoing training programs required. Providing information about local features, such as shopping, dining, nightlife, and recreational destinations. Apply professional sales techniques using approved conversation flow guidelines. Maintaining current knowledge of all resort and spa offerings and hours of operation. Upselling resort rooms and spa services Coordinating with other departments in order to ensure a “Championship Experience” to all guests. Maintain data entry accuracy and attention to detail with systems. Ability to progress through various training levels. Meet department and individual metrics (such as revenue, conversion, and quality standards). Ability to handle escalated or complex calls, while striving for the highest level of customer service. Selling gift cards. In this role the ideal candidate will be responsible for the group reservation process including creation of group blocks, monitoring of cut-off dates and contract terms, extensive data entry, communication with group contacts, meeting planners and provide Sales and Convention Service teams one reservations point of contact, attendance at the pre-convention meetings. Knowledge of iHotelier, Ring Central, Travel Click, Visual 1 Agilisys, HMS, Delphi, IDeaS, Spa Soft and Canary helpful. A flexible schedule may be required to include weekends, holidays, and various shifts. EDUCATION/EXPERIENCE High school diploma or equivalent required. Hospitality or call center experience in a fast-paced, high volume, service environment. Strong customer experience required. Candidate must have the ability to speak, read and write English fluently, bilingual a plus. Strong computer skills. Experience with Navis, Opera, Synxis and Open Course system a plus. OTHER ABILITIES Excellent verbal communication skills. Ability to communicate and work well with fellow employees. Excellent communications skills, organization skills and time management required. Ability to manage multiple tasks effectively. Ability to apply commonsense understanding to carry out detailed written or oral instructions respectfully. Ability to deal with problems involving a few concrete variables in standardized situations. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form. Ability to communicate and work well with fellow employees and other departments. Maintain a presentable appearance, behavior and manner at all times. PHYSICAL DEMANDS While performing the duties of this job, the employee will be sitting for extended periods of time answering and sending emails. Might regularly stand, walk, and talk. The employee frequently is required to use hands to grab, move, lift, or feel objects, and use telephone and copier machine

Full job record

Job IDeb6be28af6288c2684afade88db1e6c269873f5d
Org ID02774798-50cb-4d84-b90e-b2a958346c3e
Source ID6ed3deae-61d2-4b6a-a0cd-282b4ece3996
Board ID6ed3deae-61d2-4b6a-a0cd-282b4ece3996
Provideradp_workforcenow
Provider Job Key567706
TitleReservations Sales Agent
Normalized Title—
Statusactive
Activeyes
Location TextPalm Beach Gardens, FL, US, Palm Beach Gardens, FL
Department—
Team—
Employment Typefull_time
Workplace Type—
Remote Policy—
CountryUnited States
RegionFL
CityPalm Beach Gardens
Salary Raw—
Salary Min—
Salary Max—
Salary Currency—
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Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=b2bf8681-e1d9-4a2f-baca-b7b7a78e89fe&ccId=19000101_000001&lang=en_US&type=JS&jobId=567706&jwId=9202825286018_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=b2bf8681-e1d9-4a2f-baca-b7b7a78e89fe&ccId=19000101_000001&lang=en_US&type=JS&jobId=567706&jwId=9202825286018_1
First Seen At2026-06-06 13:07:44Z
Last Seen At2026-06-06 13:07:44Z
Last Checked At2026-06-06 13:07:44Z
Last Changed At2026-06-06 13:07:44Z
Inactive At—
Source Posted At2026-06-05 21:41:00Z
Source Updated At—
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=b2bf8681-e1d9-4a2f-baca-b7b7a78e89fe|19000101_000001/date=2026-06-06/2026-06-06T13-07-42-831Z-8721c2010a0af41ea00d9dbace1b0baa9c34d5959d4b2031a52ecb8fdd2a8d44.json
Event Fields
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}
Parsed Structured
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Extensions
{}
Native Structured
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    "requisitionDescription": "<div><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;' data-pasted=\"true\"><span style='font-family:\"Palatino Linotype\",serif;'>&nbsp;</span></p><table border=\"0\" cellspacing=\"0\" cellpadding=\"0\" width=\"619\" style=\"border-collapse: collapse;width: 619px;\"><tbody><tr><td valign=\"bottom\" style=\"width: 100%; background: rgb(223, 223, 223); padding: 0in 5.4pt; height: 16.15pt; vertical-align: bottom;\"><h3 style='margin:0in;text-align:center;font-size:13px;font-family:\"Times New Roman\",serif;'><span style='font-family:\"Palatino Linotype\",serif;color:black;'>POSITION OBJECTIVE</span></h3></td></tr></tbody></table><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style='font-family:\"Palatino Linotype\",serif;'>&nbsp;</span></p><p style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;margin-top:1.0pt;margin-right:0in;margin-bottom:1.0pt;margin-left:0in;vertical-align:baseline;'><span style='font-size:13px;font-family:\"Palatino Linotype\",serif;'>Working in our Reservation Call Center are outgoing, self-motivated, organized, detail oriented, quick learners, and have positive attitudes. They assist our guests with planning their entire visit by promoting all PGA National Resort offerings. Answering guest inquiries regarding various resort amenities-guest rooms, dining, spa services. Additionally, the Agents have the opportunity to participate in a lucrative incentive plan.</span></p><table border=\"0\" cellspacing=\"0\" cellpadding=\"0\" width=\"619\" style=\"border-collapse: collapse;width: 619px;\"><tbody><tr><td valign=\"bottom\" style=\"width: 100%; background: rgb(223, 223, 223); padding: 0in 5.4pt; height: 16.15pt; vertical-align: bottom;\"><h3 style='margin:0in;text-align:center;font-size:13px;font-family:\"Times New Roman\",serif;'><span style='font-family:\"Palatino Linotype\",serif;color:black;'>ESSENTIAL JOB FUNCTIONS</span></h3></td></tr></tbody></table><p style='margin-top:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style='font-family:\"Palatino Linotype\",serif;'>&nbsp;</span></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:     \"Palatino Linotype\",serif;'>Answering incoming phone calls and assisting guests with any inquiries regarding resort, spa and tee time offerings.</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:     \"Palatino Linotype\",serif;'>Complete initial and ongoing training programs required.&nbsp;</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:     \"Palatino Linotype\",serif;'>Providing information about local features, such as shopping, dining, nightlife, and recreational destinations.</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:     \"Palatino Linotype\",serif;'>Apply professional sales techniques using approved conversation flow guidelines.</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:\"Palatino Linotype\",serif;'>Maintaining current knowledge of all resort and spa offerings and hours of operation.</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:     \"Palatino Linotype\",serif;'>Upselling resort rooms and spa services</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:\"Palatino Linotype\",serif;'>Coordinating with other departments in order to ensure a &ldquo;Championship Experience&rdquo; to all guests.</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:\"Palatino Linotype\",serif;'>Maintain data entry accuracy and attention to detail with systems.</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:     \"Palatino Linotype\",serif;'>Ability to progress through various training levels.&nbsp;</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:     \"Palatino Linotype\",serif;'>Meet department and individual metrics (such as revenue, conversion, and quality standards).</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:\"Palatino Linotype\",serif;'>Ability to handle escalated or complex calls, while striving for the highest level of customer service.</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:     \"Palatino Linotype\",serif;'>Selling gift cards.</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:     \"Palatino Linotype\",serif;'>In this role the ideal candidate will be responsible for the group reservation process including creation of group blocks, monitoring of cut-off dates and contract terms, extensive data entry, communication with group contacts, meeting planners and provide Sales and Convention Service teams one reservations point of contact, attendance at the pre-convention meetings.&nbsp;</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:     \"Palatino Linotype\",serif;'>Knowledge of iHotelier, Ring Central, Travel Click, Visual 1 Agilisys, HMS, Delphi, IDeaS, Spa Soft and Canary helpful.</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:     \"Palatino Linotype\",serif;'>A flexible schedule may be required to include weekends, holidays, and various shifts.</span></li></ul><table border=\"0\" cellspacing=\"0\" cellpadding=\"0\" width=\"619\" style=\"border-collapse: collapse;width: 619px;\"><tbody><tr><td valign=\"bottom\" style=\"width: 100%; background: rgb(223, 223, 223); padding: 0in 5.4pt; height: 16.15pt; vertical-align: bottom;\"><h3 style='margin:0in;text-align:center;font-size:13px;font-family:\"Times New Roman\",serif;'><span style='font-family:\"Palatino Linotype\",serif;color:black;'>EDUCATION/EXPERIENCE</span></h3></td></tr></tbody></table><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style='font-family:\"Arial\",sans-serif;'>&nbsp;</span></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin:0in;font-size:13px;font-family: initial;background:white;\"><span style='font-family:\"Palatino Linotype\",serif;color:black;'>High school diploma or equivalent required.</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;background:white;\"><span style='font-family:\"Palatino Linotype\",serif;color:black;'>Hospitality or call center experience in a fast-paced, high volume, service environment.&nbsp;</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;background:white;\"><span style='font-family:\"Palatino Linotype\",serif;color:black;'>Strong customer experience required.</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;background:white;\"><span style='font-family:\"Palatino Linotype\",serif;color:black;'>Candidate must have the ability to speak, read and write English fluently, bilingual a plus.</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;background:white;\"><span style='font-family:\"Palatino Linotype\",serif;color:black;'>Strong computer skills. Experience with Navis, Opera, Synxis and Open Course system a plus.</span></li></ul><table border=\"0\" cellspacing=\"0\" cellpadding=\"0\" width=\"619\" style=\"border-collapse: collapse;width: 619px;\"><tbody><tr><td valign=\"bottom\" style=\"width: 100%; background: rgb(223, 223, 223); padding: 0in 5.4pt; height: 16.15pt; vertical-align: bottom;\"><h3 style='margin:0in;text-align:center;font-size:13px;font-family:\"Times New Roman\",serif;'><span style='font-family:\"Palatino Linotype\",serif;color:black;'>OTHER ABILITIES</span></h3></td></tr></tbody></table><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style='font-family:\"Palatino Linotype\",serif;'>&nbsp;</span></p><div style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;\"><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:\"Palatino Linotype\",serif;'>Excellent verbal communication skills.&nbsp;</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:\"Palatino Linotype\",serif;'>Ability to communicate and work well with fellow employees.&nbsp;</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:\"Palatino Linotype\",serif;'>Excellent communications skills, organization skills and time management required.&nbsp;</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:\"Palatino Linotype\",serif;'>Ability to manage multiple tasks effectively.</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:\"Palatino Linotype\",serif;'>Ability to apply commonsense understanding to carry out detailed written or oral instructions respectfully.&nbsp;</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:\"Palatino Linotype\",serif;'>Ability to deal with problems involving a few concrete variables in standardized situations.&nbsp;</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:\"Palatino Linotype\",serif;'>Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.<strong><u>&nbsp;</u></strong></span></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:\"Palatino Linotype\",serif;'>Ability to communicate and work well with fellow employees and other departments.&nbsp;</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:\"Palatino Linotype\",serif;'>Maintain a presentable appearance, behavior and manner at all times.</span></li></ul></div><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:13px;font-family:\"Times New Roman\",serif;text-align:justify;'><span style='font-family:\"Palatino Linotype\",serif;'>&nbsp;</span></p><table border=\"0\" cellspacing=\"0\" cellpadding=\"0\" width=\"619\" style=\"border-collapse: collapse;width: 619px;\"><tbody><tr><td valign=\"bottom\" style=\"width: 100%; background: rgb(223, 223, 223); padding: 0in 5.4pt; height: 16.15pt; vertical-align: bottom;\"><h3 style='margin:0in;text-align:center;font-size:13px;font-family:\"Times New Roman\",serif;'><span style='font-family:\"Palatino Linotype\",serif;color:black;'>PHYSICAL DEMANDS</span></h3></td></tr></tbody></table><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style='font-family:\"Palatino Linotype\",serif;'>&nbsp;</span></p><div style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;\"><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:\"Palatino Linotype\",serif;'>While performing the duties of this job, the employee will be sitting for extended periods of time answering and sending emails.&nbsp;</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:\"Palatino Linotype\",serif;'>Might regularly stand, walk, and talk.&nbsp;</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:\"Palatino Linotype\",serif;'>The employee frequently is required to use hands to grab, move, lift, or feel objects, and use telephone and copier machine</span></li></ul></div><p><br></p></div>\n",
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  "detail_meta": {
    "url": "https://workforcenow.adp.com/mascsr/default/careercenter/public/events/staffing/v1/job-requisitions/567706?cid=b2bf8681-e1d9-4a2f-baca-b7b7a78e89fe&ccId=19000101_000001&lang=en_US&locale=en_US",
    "http_status": 200,
    "content_type": "application/json;charset=UTF-8",
    "response_bytes": 17622
  },
  "detail_errors": []
}
Get this page with API

Rendered from the bluedoor Job Postings API. Reproduce it:

GET https://api.bluedoor.sh/job-postings/v1/jobs/eb6be28af6288c2684afade88db1e6c269873f5d?include=descriptionJSON
GET https://api.bluedoor.sh/job-postings/v1/orgs/02774798-50cb-4d84-b90e-b2a958346c3eJSON
GET https://api.bluedoor.sh/job-postings/v1/sources/6ed3deae-61d2-4b6a-a0cd-282b4ece3996JSON
GET https://api.bluedoor.sh/job-postings/v1/jobs/eb6be28af6288c2684afade88db1e6c269873f5d/eventsJSON

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