Senior Specialist, Production Support

{
  "content_hash": "aee2d838163879256a1a767a04c0baa7b883931477d5c3ba140d9cd7418db49e",
  "source_hash": "77e260db2204d68bc5b8a67d943ff5cd0451bf23e35988a9c1b4c37d1e8d9f4c",
  "last_changed_at": "2026-06-03T11:02:48.811Z",
  "active_status": "active"
}

{
  "language": "en",
  "location": {
    "raw": "Lake Mary, FL, United States",
    "city": "Lake Mary",
    "region": "FL",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.8
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-06T19:42:45.357Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "Lake Mary, FL, United States",
      "city": "Lake Mary",
      "region": "FL",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.8
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": "day",
  "workplace_type": null,
  "salary_currency": null
}

{}

{
  "detail": {
    "Id": "75891",
    "Title": "Senior Specialist, Production Support",
    "media": [],
    "skills": [],
    "JobType": null,
    "Category": "Production Services Application Support",
    "JobGrade": null,
    "JobLevel": null,
    "JobShift": "Day",
    "WorkDays": null,
    "WorkHours": null,
    "WorkYears": null,
    "Department": null,
    "HotJobFlag": false,
    "StudyLevel": null,
    "WorkMonths": null,
    "WorkerType": null,
    "GeographyId": 300000090199637,
    "JobFamilyId": 300000094774439,
    "JobFunction": "Production Services Engineering",
    "JobSchedule": "Full time",
    "BusinessUnit": null,
    "ContractType": null,
    "Organization": null,
    "TrendingFlag": false,
    "workLocation": [
      {
        "Country": "US",
        "Region1": "Seminole",
        "Region2": "FL",
        "Region3": null,
        "Building": null,
        "Latitude": "28.76193",
        "Longitude": "-81.34815",
        "LocationId": 300004762083020,
        "PostalCode": "32746",
        "TownOrCity": "Lake Mary",
        "AddressLine1": "600 Colonial Center Parkway",
        "AddressLine2": null,
        "AddressLine3": null,
        "AddressLine4": null,
        "LocationName": "600 Colonial Center Parkway,Lake Mary,FL"
      }
    ],
    "ContentLocale": "en",
    "HiringManager": null,
    "LegalEmployer": null,
    "RequisitionId": 300009706937648,
    "WorkplaceType": "",
    "BusinessUnitId": 300000003566350,
    "OrganizationId": 300005987093347,
    "GeographyNodeId": 100010357090123,
    "JobFunctionCode": "PRSEENG",
    "LegalEmployerId": 300000003587025,
    "PrimaryLocation": "Lake Mary, FL, United States",
    "RequisitionType": "Experienced",
    "NumberOfOpenings": null,
    "WorkplaceTypeCode": null,
    "BeFirstToApplyFlag": true,
    "otherWorkLocations": [],
    "secondaryLocations": [
      {
        "Name": "Pittsburgh, PA, United States",
        "Latitude": "40.43851",
        "Longitude": "-79.99734",
        "CountryCode": "US",
        "GeographyId": 300000090220393,
        "GeographyNodeId": 100010357090073,
        "RequisitionLocationId": 300009707238282
      }
    ],
    "ExternalContactName": null,
    "ShortDescriptionStr": "",
    "ExternalContactEmail": null,
    "ExternalPostedEndDate": null,
    "OtherRequisitionTitle": null,
    "requisitionFlexFields": [
      {
        "Value": "59000",
        "Prompt": "Base Salary Min",
        "ControlType": "TextArea",
        "SequenceNumber": 12
      },
      {
        "Value": "99000",
        "Prompt": "Base Salary Max",
        "ControlType": "TextArea",
        "SequenceNumber": 21
      }
    ],
    "ApplyWhenNotPostedFlag": false,
    "DomesticTravelRequired": null,
    "ExternalDescriptionStr": "<p><b><u>Senior Specialist, Production Support</u></b></p>\n<p>At BNY, our culture allows us to run our company better and enables employees’ growth and success.&nbsp;As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.</p>\n<p>Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.</p>\n<p>We’re seeking a future team member for the role of <b>Senior Specialist, Production Support</b> to join our Global Clearing &nbsp;team. This role is in Lake Mary, LM or Pittsburgh, PA.</p>\n<p><b>In this role, you’ll make an impact in the following ways:&nbsp;</b></p>\n<ul>\n <li>Maintains and supports highly complex applications and their operating environments. Performs complex troubleshooting as a subject matter expert for a portfolio of applications.&nbsp;&nbsp;</li>\n <li>Works to ensure appropriate monitoring and alerting setup. Leads root cause analysis and problem management for complex problems potentially spanning multiple applications, to address underlying technical issues.&nbsp;</li>\n <li>Collaborates with business and application development stakeholders&nbsp;&nbsp;</li>\n <li>Collaborates with business, application development and infrastructure stakeholders.</li>\n <li>Lead production readiness reviews and PTO controls for new releases and projects.Analyzes system requirements.&nbsp;</li>\n <li>Reviews and evaluates plans for major projects and initiatives to ensure they meet system needs.</li>\n <li>Coordinates the monitoring of major changes to applications and their operating environment.&nbsp;</li>\n <li>Analyzes the most complex issues that arise.Collaborates with development, quality assurance, operations, support and infrastructure teams to manage application capacity and application monitoring &amp; instrumentatio.nCreation of architectural diagrams and design specifications to aid automation.</li>\n <li>Designs, implements, and maintains automation toolsets for configuration management, infrastructure and application deployment processes.</li>\n <li>Complex Incident, Problem Management &amp; Troubleshooting.May mentor or provide guidance for junior team members.Contributes to the achievement of area objectives</li>\n</ul>\n<p><b>To be successful in this role, we’re seeking the following:&nbsp;</b></p>\n<ul>\n <li>Bachelor's degree in computer science or a related discipline, or equivalent work experience required. 4-6 years of experience in applications support or production environment required; experience in the securities or financial services industry is a plus.</li>\n <li><b>AI</b>: Demonstrated skill in AI prompting and the practical use of AI tools to improve development productivity, problem-solving, and support workflows</li>\n <li><b>Experience:</b>&nbsp;6-12 years in production support (L2) for both mainframe and Java technologies.</li>\n <li><b>Mainframe:</b>&nbsp;Proficiency in COBOL, JCL, DB2, CICS, and VSAM.</li>\n <li><b>Java:</b>&nbsp;Proficiency in Java, RESTful Web Services, SQL, and Unix/Linux environments.</li>\n <li><b>Tools:</b>&nbsp;Familiarity with monitoring tools (e.g., Splunk, AppD), ticketing systems (e.g., ServiceNow), and version control (e.g., Git/Windsurf).</li>\n <li><b>Soft Skills:</b>&nbsp;Strong analytical, troubleshooting, and communication skills, with experience in high-pressure 24x7 environments</li>\n</ul>\n<p><br><b>At BNY, our culture speaks for itself, check out the latest BNY news at:</b></p>\n<p><a href=\"https://www.bny.com/corporate/global/en/about-us/newsroom.html\" target=\"_blank\" rel=\"nofollow\">BNY Newsroom</a></p>\n<p><a href=\"https://www.linkedin.com/company/bnyglobal/posts/?feedView=all\" target=\"_blank\" rel=\"nofollow\">BNY LinkedIn&nbsp;</a></p>\n<p><b>Here’s a few of our recent awards:&nbsp;</b></p>\n<ul>\n <li>America’s Most Innovative Companies, Fortune, 2025</li>\n <li>World’s Most Admired Companies, Fortune 2025</li>\n <li>“Most Just Companies”, Just Capital and CNBC, 2025</li>\n</ul>\n<p><br><b>Our Benefits and Rewards:</b></p>\n<p>BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.&nbsp;</p>\n<p>BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.</p>\n<p>&nbsp;</p>",
    "ObjectVerNumberProfile": null,
    "PrimaryLocationCountry": "US",
    "CorporateDescriptionStr": "",
    "ExternalPostedStartDate": "2026-04-16T19:22:57+00:00",
    "ExternalQualificationsStr": "",
    "InternalQualificationsStr": "",
    "OrganizationDescriptionStr": "<p>At BNY, our culture speaks for itself, check out the latest BNY news at&nbsp;<a href=\"https://www.bny.com/corporate/global/en/about-us/newsroom.html\" target=\"_blank\" rel=\"nofollow\">BNY Newsroom</a>&nbsp;&amp;&nbsp;<a href=\"https://www.linkedin.com/company/bnyglobal/posts/?feedView=all\" target=\"_blank\" rel=\"nofollow\">BNY LinkedIn</a></p>\n<p style=\"margin-bottom:0in\">&nbsp;Here’s a few of our recent awards:</p>\n<ul style=\"margin-top:0in\">\n <li style=\"margin-bottom:0in\">America’s Most Innovative Companies, Fortune, 2025</li>\n <li style=\"margin-bottom:0in\">World’s Most Admired Companies, Fortune 2025</li>\n <li style=\"margin-bottom:0in\">“Most Just Companies”, Just Capital and CNBC, 2025</li>\n</ul>\n<ul></ul>\n<p>Our Benefits and Rewards:</p>\n<p>BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.</p>\n<p>BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.</p>\n<p>BNY assesses market data to ensure a competitive compensation package for our employees. The expected base salary for this position when employment commences can be found in the Job Info section at the bottom of the posting.&nbsp;</p>\n<p>Base salary offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. Base salary is only part of the total rewards package, which may include eligibility for an annual discretionary incentive award. Subject to the terms and conditions of the applicable plans then in effect, eligible employees may enroll in a 401(k) plan as well as participate in Company-sponsored medical, dental, vision, and basic life insurance plans for the employee and the employee’s eligible dependents. Eligible employees also may receive other benefits (including various paid time off benefits, such as vacation and sick time), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.</p>\n<p>If hired, the employee will be in an “at will” position and the Company reserves the right to modify base salary (as well as any other discretionary payments or compensation programs) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.</p>",
    "primaryLocationCoordinates": [
      {
        "Latitude": "28.75641",
        "Longitude": "-81.32345",
        "CountryCode": "US",
        "GeographyId": 300000090199637,
        "GeographyNodeId": 100010357090123
      }
    ],
    "ExternalResponsibilitiesStr": "",
    "InternalResponsibilitiesStr": "",
    "InternationalTravelRequired": null
  },
  "list_job": {
    "Id": "75891",
    "Title": "Senior Specialist, Production Support",
    "JobType": null,
    "Distance": 1776297600000,
    "JobShift": null,
    "Language": "US",
    "WorkDays": null,
    "JobFamily": null,
    "Relevancy": 2,
    "WorkHours": null,
    "Department": null,
    "HotJobFlag": false,
    "PostedDate": "2026-04-16",
    "StudyLevel": null,
    "WorkerType": null,
    "GeographyId": 300000090199637,
    "JobFunction": null,
    "JobSchedule": null,
    "BusinessUnit": null,
    "ContractType": null,
    "ManagerLevel": null,
    "Organization": null,
    "TrendingFlag": false,
    "workLocation": [
      {
        "Country": "US",
        "Region1": "Seminole",
        "Region2": "FL",
        "Region3": null,
        "Building": null,
        "Latitude": 28.76193,
        "Longitude": -81.34815,
        "LocationId": 300004762083020,
        "PostalCode": "32746",
        "TownOrCity": "Lake Mary",
        "AddressLine1": "600 Colonial Center Parkway",
        "AddressLine2": null,
        "AddressLine3": null,
        "AddressLine4": null,
        "LocationName": "600 Colonial Center Parkway,Lake Mary,FL"
      }
    ],
    "LegalEmployer": null,
    "MediaThumbURL": null,
    "WorkplaceType": "",
    "BusinessUnitId": 300000003566350,
    "OrganizationId": 300005987093347,
    "PostingEndDate": null,
    "LegalEmployerId": 300000003587025,
    "PrimaryLocation": "Lake Mary, FL, United States",
    "WorkDurationYears": null,
    "WorkplaceTypeCode": null,
    "BeFirstToApplyFlag": true,
    "WorkDurationMonths": null,
    "otherWorkLocations": [],
    "secondaryLocations": [
      {
        "Name": "Pittsburgh, PA, United States",
        "Latitude": 40.43851,
        "Longitude": -79.99734,
        "CountryCode": "US",
        "GeographyId": 300000090220393,
        "GeographyNodeId": 100010357090073,
        "RequisitionLocationId": 300009707238282
      }
    ],
    "ShortDescriptionStr": "",
    "requisitionFlexFields": [],
    "DomesticTravelRequired": null,
    "PrimaryLocationCountry": "US",
    "ExternalQualificationsStr": null,
    "ExternalResponsibilitiesStr": null,
    "InternationalTravelRequired": null
  },
  "detail_meta": {
    "url": "https://eofe.fa.us2.oraclecloud.com/hcmRestApi/resources/latest/recruitingCEJobRequisitionDetails?expand=all&onlyData=true&finder=ById;Id=%2275891%22,siteNumber=CX_1001",
    "http_status": 200,
    "content_type": "application/json",
    "response_bytes": 11764
  },
  "detail_errors": []
}