Banquet Server at Residence Inn Raleigh - Downtown

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    "description_html": "<p>&nbsp;&nbsp;</p><p><strong>SUMMIT HOSPITALITY GROUP: BANQUET SERVER JOB DESCRIPTION</strong></p><p><br></p><p><strong>SUMMARY: </strong>The Banquet Server position for Summit Hospitality hotels is responsible for set-up of banquet facilities and serving food and beverages in a friendly, courteous, and professional manner according to established hospitality standards set the hotel.</p><p><strong>PREREQUISITES:</strong></p><p>· Previous server experience, preferably from a hotel, restaurant, country club, or banquet facility serving 50-250 people at one event.</p><p>· Strong work ethic.</p><p>· Ability to remember and recite a variety of menu items.</p><p>· Knowledge of appropriate table settings and service-ware for a variety of set-up environments.</p><p>· Service orientation to do whatever it takes to ensure guest satisfaction.</p><p>· Comprehensive knowledge of the English language in order to read event orders and effectively communicate with guests and employees.</p><p>· Good basic mathematical skills.</p><p><br></p><p><strong>DUTIES &amp; RESPONSIBILITIES:</strong></p><p>· The expectations of this position requires a 40 hour work week which includes weekends and evenings (Saturday and/or Sunday). Hours beyond 40 must be approved in advance by your Supervisor. This only applies to Associates who are non-exempt.</p><p>· Responsible for setting up banquet room(s) as instructed by Banquet Manager, Captain, Director of Catering, Food &amp; Beverage Manager, or Hotel senior management.</p><p>· Responsible for attending all roll call meetings before events to learn function particulars, including host/guest/hotel expectations.</p><p>· Responsible for serving food and beverages in the order and expectation of the Banquet Manager to ensure consistency, timeliness, and proper temperature of all products. Replenish beverages as necessary.</p><p>· Promptly bus dishes as guests complete each course or meal segment at the end of the meal or function according to plan.</p><p>· Discreetly and professionally check with guests during meal presentations to ensure satisfaction to the highest standards.</p><p>· Reset the banquet room according to the Banquet Manager’s plan for the next function.</p><p>· Perform all side work to include replenishing condiments and restocking banquet shelves/storage with supplies.</p><p>· Responsible for performing general cleaning tasks using standard hotel cleaning products as assigned to adhere prevailing health and sanitation standards.</p><p>· Responsible for abiding by all Federal, State, City, and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.</p><p>· Ensures security for all the hotel’s guests, employees, and property assets.</p><p>· Enforces established policies and procedures for Summit Hospitality and the hotel’s brand.</p><p>· Duties are subject to change and additional responsibilities/tasks may be assigned as needed.</p><p><br></p><p><strong>QUALIFICATIONS:</strong></p><p>· 3-5 years in banquet, hotel, restaurant, lounge, special events, or barista services.</p><p>· Must be self-directed and follow tasks and responsibilities.</p><p>· Ability to setup, breakdown, and lead a team of 1-2 staff members.</p><p><br></p><p><strong>WORK ENVIRONMENT:</strong></p><p>· Ability to walk, stand, sit, bend, and reach for extended periods of time</p><p>· Safe Serv certified</p><p>· Valid Driver’s license</p><p>· Flexible work schedule.</p><p>· Ability to lift 50 lbs.</p>",
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