Home › Companies › F6c24948 7bc3 4779 8487 B0c71d25f021 19000101 000001 › Customer Experience Agent
Customer Experience Agent
F6c24948 7bc3 4779 8487 B0c71d25f021 19000101 000001 · Rye Brook, NY, Rye Brook, NY, US, Rye Brook, NY; Remote Opps w/in Co footprint · Remote · Active · $20–$21 / hour · ADP Workforce Now Recruiting
Job facts
| Field | Value |
|---|---|
| Company | F6c24948 7bc3 4779 8487 B0c71d25f021 19000101 000001 |
| Title | Customer Experience Agent |
| Normalized title | - |
| Department / team | - |
| Location | Rye Brook, NY, United States |
| Work model | Remote / Remote |
| Employment type | Full Time |
| Salary | $20–$21 / hour |
| Status | active |
| ATS provider | ADP Workforce Now Recruiting |
| Posted / first seen | 2026-04-07 / 2026-05-31 |
| Changed / last seen | 2026-06-06 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from F6c24948 7bc3 4779 8487 B0c71d25f021 19000101 000001. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through ADP Workforce Now Recruiting. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Rye Brook. | Open |
| Work model jobs | Active Remote postings. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | F6c24948 7bc3 4779 8487 B0c71d25f021 19000101 000001 |
| Source | f4b4bddf-cf6e-40dc-a323-691b3bc659c2 |
| ATS provider | ADP Workforce Now Recruiting |
Description
About Paraco:
Paraco Gas Corporation is the largest privately held propane marketer in the Northeast. As a local, family-owned company with 50 years of experience in the propane industry, we are proud to be recognized as the 10th largest propane retailer and 2nd largest independent marketer of propane nationally (LP Gas Magazine Survey 2018). By putting customers first in everything we do, our professional services team, our extensive fleet and our unparalleled supply availability enable Paraco Gas to be an energy services leader.
Benefits:
At Paraco, we value our employees and offer an exceptional benefits package, including medical, Rx, Vision, and Dental, a 401(k) plan with company match, generous paid time off, company holidays, tuition reimbursement, uniform allocation, propane discounts, and most importantly, opportunities for career advancement. We believe in nurturing talent and providing a platform for our employees to grow and succeed.
In addition to these benefits, our Customer Experience Agents may also be eligible for additional rewards, where applicable, such as performance incentives, commissions, voluntary time off, team events, and professional development opportunities.
Scope of the Customer Experience Agent Role:
Our Customer Experience Agents are more than just representatives. They are brand ambassadors who embody Paraco's commitment to providing memorable, positive, and engaging customer support to our residential and business clients. As an integral member of the Paraco family, this position is all about providing first-class assistance to current and prospective customers. We believe in building genuine connections with our customers by listening, anticipating needs, and offering innovative solutions to ensure their satisfaction.
We’re looking for someone who will deliver a great customer experience and ensure effective resolution of customers' needs and concerns. For the right candidate, this is a Remote opportunity in NY.
Essential responsibilities will include but not be limited to: Handling heavy incoming calls pleasantly and understandingly focused on achieving customer satisfaction. Using effective listening skills to address and resolve customer issues. Addressing customer concerns in a calm and professional manner while ensuring their requests/ questions are handled appropriately and in a timely fashion. Analyze incoming calls, offer proactive solutions based on the information provided, and follow up when necessary. Working in a team-based environment and engaging proactively with both clients and employees throughout the organization. Call Center Metrics used. Scheduled workdays may include weekend hours. Overtime may be offered depending on call volume We’re looking for the following abilities and skills: High school diploma or general education (GED). 1+ years of heavy inbound call volume customer service or call center experience Ability to communicate clearly and professionally. Maintain a strong work ethic and desire to excel. Punctuality and dependability are a must. Capable of understanding documents such as instructional and procedural manuals. Basic computer systems: Microsoft Office, 10-key calculators, and data entry skills. Bilingual speaking proficiency is a plus but not required.
Paraco Gas Corporation is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, sex, age (40 or over), national origin, ancestry, physical or mental disability, military or veteran status, marital status, medical condition, gender (including gender identity, gender expression, sexual orientation, registered domestic status, pregnancy, childbirth and related medical conditions), genetic characteristics, religion or any other classification protected by state or federal law.
Full job record
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| Board ID | f4b4bddf-cf6e-40dc-a323-691b3bc659c2 |
| Provider | adp_workforcenow |
| Provider Job Key | 542821 |
| Title | Customer Experience Agent |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Rye Brook, NY, Rye Brook, NY, US, Rye Brook, NY; Remote Opps w/in Co footprint |
| Department | — |
| Team | — |
| Employment Type | full_time |
| Workplace Type | remote |
| Remote Policy | remote |
| Country | United States |
| Region | NY |
| City | Rye Brook |
| Salary Raw | 20 To 21 (USD) Hourly |
| Salary Min | 20 |
| Salary Max | 21 |
| Salary Currency | USD |
| Salary Period | hour |
| Source URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=f6c24948-7bc3-4779-8487-b0c71d25f021&ccId=19000101_000001&lang=en_US&type=JS&jobId=542821&jwId=9201180920085_1 |
| Apply URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=f6c24948-7bc3-4779-8487-b0c71d25f021&ccId=19000101_000001&lang=en_US&type=JS&jobId=542821&jwId=9201180920085_1 |
| First Seen At | 2026-05-31 19:02:07Z |
| Last Seen At | 2026-06-06 13:06:38Z |
| Last Checked At | 2026-06-06 13:06:38Z |
| Last Changed At | 2026-06-06 13:06:38Z |
| Inactive At | — |
| Source Posted At | 2026-04-07 11:59:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=f6c24948-7bc3-4779-8487-b0c71d25f021|19000101_000001/date=2026-06-06/2026-06-06T13-06-37-676Z-4d298f443d54faf1669c4da7586642919f7f45ee06a540b7d13dc3770df9da6b.json |
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"requisitionDescription": "<div><div><div><div><div><div><div><div><div><div><p><br></p><h1 style='margin-top:4.65pt;margin-right:0in;margin-bottom:.0001pt;margin-left:5.2pt;font-size:13px;font-family:\"Arial\",sans-serif;' id=\"isPasted\"><span style=\"font-family: tahoma,sans-serif;\">About Paraco:</span></h1><p style='margin-top:.25pt;margin-right:0in;margin-bottom:.0001pt;margin-left:0in;font-size:13px;font-family:\"Arial\",sans-serif;'><span style=\"font-family: tahoma,sans-serif;\"><strong><span style=\"font-size:13px;\"> </span></strong></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:.0001pt;margin-left:5.2pt;font-size:13px;font-family:\"Arial\",sans-serif;'><span style=\"font-family: tahoma,sans-serif;\">Paraco Gas Corporation is the largest privately held propane marketer in the Northeast. As a local, family-owned company with 50 years of experience in the propane industry, we are proud to be recognized as the 10th largest propane retailer and 2nd largest independent marketer of propane nationally (LP Gas Magazine Survey 2018). By putting customers first in everything we do, our professional services team, our extensive fleet and our unparalleled supply availability enable Paraco Gas to be an energy services leader.</span></p><p style='margin-top:0in;margin-right:7.45pt;margin-bottom:.0001pt;margin-left:5.2pt;font-size:13px;font-family:\"Arial\",sans-serif;'><span style=\"font-family: tahoma,sans-serif;\"><strong> </strong></span></p><p style='margin-top:0in;margin-right:7.45pt;margin-bottom:.0001pt;margin-left:5.2pt;font-size:13px;font-family:\"Arial\",sans-serif;'><span style=\"font-family: tahoma,sans-serif;\"><strong>Benefits:</strong></span></p><p style='margin-top:0in;margin-right:7.45pt;margin-bottom:.0001pt;margin-left:5.2pt;font-size:13px;font-family:\"Arial\",sans-serif;'><span style=\"font-family: tahoma,sans-serif;\"><strong> </strong></span></p><p style='margin-top:0in;margin-right:7.45pt;margin-bottom:.0001pt;margin-left:5.2pt;font-size:13px;font-family:\"Arial\",sans-serif;'><span style=\"font-family: tahoma,sans-serif;\">At Paraco, we value our employees and offer an exceptional benefits package, including medical, Rx, Vision, and Dental, a 401(k) plan with company match, generous paid time off, company holidays, tuition reimbursement, uniform allocation, propane discounts, and most importantly, opportunities for career advancement. We believe in nurturing talent and providing a platform for our employees to grow and succeed. </span></p><p style='margin-top:0in;margin-right:7.45pt;margin-bottom:.0001pt;margin-left:5.2pt;font-size:13px;font-family:\"Arial\",sans-serif;'><span style=\"font-family: tahoma,sans-serif;\"> </span></p><p style='margin-top:0in;margin-right:7.45pt;margin-bottom:.0001pt;margin-left:5.2pt;font-size:13px;font-family:\"Arial\",sans-serif;'><span style=\"font-family: tahoma,sans-serif;\">In addition to these benefits, our Customer Experience Agents may also be eligible for additional rewards, where applicable, such as performance incentives, commissions, voluntary time off, team events, and professional development opportunities.</span></p><p style='margin-top:.5pt;margin-right:0in;margin-bottom:.0001pt;margin-left:0in;font-size:13px;font-family:\"Arial\",sans-serif;'><span style=\"font-size: 12px; font-family: tahoma, sans-serif;\"> </span></p><h1 style='margin-top:.05pt;margin-right:0in;margin-bottom:.0001pt;margin-left:5.2pt;font-size:13px;font-family:\"Arial\",sans-serif;'><span style=\"font-family: tahoma,sans-serif;\">Scope of the Customer Experience Agent Role:</span></h1><p style='margin-top:.25pt;margin-right:0in;margin-bottom:.0001pt;margin-left:0in;font-size:13px;font-family:\"Arial\",sans-serif;'><span style=\"font-family: tahoma,sans-serif;\"><strong><span style=\"font-size:13px;\"> </span></strong></span></p><p style='margin-top:0in;margin-right:7.45pt;margin-bottom:.0001pt;margin-left:5.2pt;font-size:13px;font-family:\"Arial\",sans-serif;'><span style=\"font-family: tahoma,sans-serif;\">Our Customer Experience Agents are more than just representatives. They are brand ambassadors who embody Paraco's commitment to providing memorable, positive, and engaging customer support to our residential and business clients. As an integral member of the Paraco family, this position is all about providing first-class assistance to current and prospective customers. We believe in building genuine connections with our customers by listening, anticipating needs, and offering innovative solutions to ensure their satisfaction.</span></p><p style='margin-top:0in;margin-right:10.1pt;margin-bottom:.0001pt;margin-left:5.2pt;font-size:13px;font-family:\"Arial\",sans-serif;'><span style=\"font-family: tahoma,sans-serif;\">We’re looking for someone who will deliver a great customer experience and ensure effective resolution of customers' needs and concerns. For the right candidate, this is a Remote opportunity in NY.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:.0001pt;margin-left:0in;font-size:13px;font-family:\"Arial\",sans-serif;'><span style=\"font-size: 13px; font-family: tahoma, sans-serif;\"> </span></p><h1 style='margin-top:0in;margin-right:0in;margin-bottom:.0001pt;margin-left:5.2pt;font-size:13px;font-family:\"Arial\",sans-serif;'><span style=\"font-family: tahoma,sans-serif;\">Essential responsibilities will include but not be limited to:</span></h1><ul style=\"list-style-type: disc;margin-left:undefined;\"><li style=\"font-family: tahoma, sans-serif;\"><span style=\"font-size: 13px;\">Handling heavy incoming calls pleasantly and understandingly focused on achieving customer satisfaction.</span></li><li style=\"font-family: tahoma, sans-serif;\"><span style=\"font-size: 13px;\">Using effective listening skills to address and resolve customer issues.</span></li><li style=\"font-family: tahoma, sans-serif;\"><span style=\"font-size: 13px;\">Addressing customer concerns in a calm and professional manner while ensuring their requests/ questions are handled appropriately and in a timely fashion.</span></li><li style=\"font-family: tahoma, sans-serif;\"><span style=\"font-size: 13px;\">Analyze incoming calls, offer proactive solutions based on the information provided, and follow up when necessary.</span></li><li style=\"font-family: tahoma, sans-serif;\"><span style=\"line-height: 100%; font-size: 13px;\">Working in a team-based environment and engaging proactively with both clients and employees throughout the organization.</span></li><li style=\"font-family: tahoma, sans-serif;\"><span style=\"line-height: 100%; font-size: 13px;\">Call Center Metrics used.</span></li><li style=\"font-family: tahoma, sans-serif;\"><span style=\"font-size: 13px;\">Scheduled workdays may include weekend hours.</span></li><li style=\"font-family: tahoma, sans-serif;\"><span style=\"line-height: 100%; font-size: 13px;\">Overtime may be offered depending on call volume</span></li></ul><h1 style='margin-top:9.45pt;margin-right:0in;margin-bottom:.0001pt;margin-left:5.2pt;font-size:13px;font-family:\"Arial\",sans-serif;'><span style=\"font-family: tahoma,sans-serif;\">We’re looking for the following abilities and skills:</span></h1><ul style=\"list-style-type: disc;margin-left:undefined;\"><li style=\"font-family: tahoma, sans-serif;\"><span style=\"font-size: 13px;\">High school diploma or general education (GED).</span></li><li style=\"font-family: tahoma, sans-serif;\"><span style=\"font-size: 13px;\">1+ years of heavy inbound call volume customer service or call center experience</span></li><li style=\"font-family: tahoma, sans-serif;\"><span style=\"font-size: 13px;\">Ability to communicate clearly and professionally.</span></li><li style=\"font-family: tahoma, sans-serif;\"><span style=\"font-size: 13px;\">Maintain a strong work ethic and desire to excel. Punctuality and dependability are a must.</span></li><li style=\"font-family: tahoma, sans-serif;\"><span style=\"font-size: 13px;\">Capable of understanding documents such as instructional and procedural manuals.</span></li><li style=\"font-family: tahoma, sans-serif;\"><span style=\"font-size: 13px;\">Basic computer systems: Microsoft Office, 10-key calculators, and data entry skills.</span></li><li style=\"font-family: tahoma, sans-serif;\"><span style=\"font-size: 13px;\">Bilingual speaking proficiency is a plus but not required.</span></li></ul><p style='margin:0in;margin-bottom:.0001pt;font-size:15px;font-family:\"Arial\",sans-serif;background:white;'><span style=\"font-size: 14px; color: rgb(65, 65, 65); font-family: tahoma, sans-serif;\"> </span></p><p style='margin:0in;margin-bottom:.0001pt;font-size:15px;font-family:\"Arial\",sans-serif;background:white;'><span style=\"font-size: 12px; color: rgb(45, 45, 45); font-family: tahoma, sans-serif;\">Paraco Gas Corporation is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, sex, age (40 or over), national origin, ancestry, physical or mental disability, military or veteran status, marital status, medical condition, gender (including gender identity, gender expression, sexual orientation, registered domestic status, pregnancy, childbirth and related medical conditions), genetic characteristics, religion or any other classification protected by state or federal law.</span></p><p style='margin-top:.1pt;margin-right:0in;margin-bottom:.0001pt;margin-left:0in;font-size:13px;font-family:\"Arial\",sans-serif;'><span style=\"font-size:15px;\"> </span></p><p><strong> </strong></p><p><br></p><p><br></p></div></div></div></div></div></div></div></div></div></div>\n",
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}Get this page with API
Rendered from the bluedoor Job Postings API. Reproduce it:
GET https://api.bluedoor.sh/job-postings/v1/jobs/eb40e8f7fe541be7ef7d38552a76ee16a0d4b9bf?include=descriptionJSONGET https://api.bluedoor.sh/job-postings/v1/orgs/aff131d0-31af-4b0e-9d35-1ee06bfec3a0JSONGET https://api.bluedoor.sh/job-postings/v1/sources/f4b4bddf-cf6e-40dc-a323-691b3bc659c2JSONGET https://api.bluedoor.sh/job-postings/v1/jobs/eb40e8f7fe541be7ef7d38552a76ee16a0d4b9bf/eventsJSON