Home › Companies › B873581b 1203 4072 8b55 0d6dd9d414f5 9201898082585 2 › Senior Manager of Training & Transitions (Remote)
Senior Manager of Training & Transitions (Remote)
B873581b 1203 4072 8b55 0d6dd9d414f5 9201898082585 2 · New York, NY, US, New York, NY · On Site · Active · $120,000–$140,000 / year · ADP Workforce Now Recruiting
Job facts
| Field | Value |
|---|---|
| Company | B873581b 1203 4072 8b55 0d6dd9d414f5 9201898082585 2 |
| Title | Senior Manager of Training & Transitions (Remote) |
| Normalized title | - |
| Department / team | - |
| Location | New York, NY, United States |
| Work model | On Site |
| Employment type | - |
| Salary | $120,000–$140,000 / year |
| Status | active |
| ATS provider | ADP Workforce Now Recruiting |
| Posted / first seen | 2026-05-19 / 2026-05-31 |
| Changed / last seen | 2026-06-06 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from B873581b 1203 4072 8b55 0d6dd9d414f5 9201898082585 2. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through ADP Workforce Now Recruiting. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in New York. | Open |
| Work model jobs | Active On Site postings. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | B873581b 1203 4072 8b55 0d6dd9d414f5 9201898082585 2 |
| Source | b2d67fe8-3d67-44fd-ad3d-f68ea66b191a |
| ATS provider | ADP Workforce Now Recruiting |
Description
About Our Role:
The Senior Manager of Training & Transitions serves as the driving force behind onboarding, service standards, and change management for the Trailborn Portfolio. This role partners closely with property leadership to build capable teams, ensure smooth operational transitions, and create consistent guest experiences.
Essential Functions:
Training Program Development & Delivery — Architect, maintain, and facilitate training curricula for all hotel departments, ensuring content stays current (and property-specific as appropriate) with brand standards and compliance requirements. Culture & Service Standards Onboarding — Develop and maintain clear, accessible materials that articulate the Trailborn way of working and serving guests, ensuring every new hire understands and connects with the brand's service philosophy from day one. Transition & Change Management — Partner in leading the people-side of hotel openings, rebrands, and operational changes; develop transition playbooks and serve as the on-site training lead during these periods. Performance & Competency Assessment — Partner with GMs and department heads to identify skill gaps, evaluate training effectiveness, and report on key metrics including GSS Scores. Train the Trainer Program — Certify and develop property-level trainers at each hotel, equipping them with facilitation skills, coaching techniques, and the tools needed to deliver consistent training independently.
Qualifications
5+ years of experience in training, talent development, or organizational effectiveness, (ideally in a hospitality setting). Demonstrated ability to design and deliver multi-property or multi-site training programs. Willingness and ability to travel up to 50% of the time across U.S. hotel locations. Bachelor's degree in Hospitality Management, Human Resources, Education, or a related field preferred. Familiarity with Learning Management Systems (LMS) and e-learning authoring preferred.
Full job record
| Job ID | eb37be074639218da5dcc63e0a95a1e51bafad8a |
| Org ID | e47a4805-d305-4043-b1e4-06a272b1251f |
| Source ID | b2d67fe8-3d67-44fd-ad3d-f68ea66b191a |
| Board ID | b2d67fe8-3d67-44fd-ad3d-f68ea66b191a |
| Provider | adp_workforcenow |
| Provider Job Key | 576530 |
| Title | Senior Manager of Training & Transitions (Remote) |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | New York, NY, US, New York, NY |
| Department | — |
| Team | — |
| Employment Type | — |
| Workplace Type | on_site |
| Remote Policy | — |
| Country | United States |
| Region | NY |
| City | New York |
| Salary Raw | 120000.00 To 140000.00 (USD) Annually |
| Salary Min | 120,000 |
| Salary Max | 140,000 |
| Salary Currency | USD |
| Salary Period | year |
| Source URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=b873581b-1203-4072-8b55-0d6dd9d414f5&ccId=9201898082585_2&lang=en_US&type=JS&jobId=576530&jwId=9201961351397_1 |
| Apply URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=b873581b-1203-4072-8b55-0d6dd9d414f5&ccId=9201898082585_2&lang=en_US&type=JS&jobId=576530&jwId=9201961351397_1 |
| First Seen At | 2026-05-31 18:50:00Z |
| Last Seen At | 2026-06-06 12:12:51Z |
| Last Checked At | 2026-06-06 12:12:51Z |
| Last Changed At | 2026-06-06 12:12:51Z |
| Inactive At | — |
| Source Posted At | 2026-05-19 22:51:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=b873581b-1203-4072-8b55-0d6dd9d414f5|9201898082585_2/date=2026-06-06/2026-06-06T12-12-51-201Z-ca6bd2868dc4b31801f0b247578335c1b3cd7091eb22cf33502f733c20a74554.json |
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"requisitionDescription": "<div><div><div><div><p style='margin:0in;line-height:115%;font-size:15px;font-family:\"Arial\",sans-serif;' data-pasted=\"true\"><strong><u><span style='font-size:17px;line-height:115%;font-family:\"Calibri\",sans-serif;'>About Our Role: </span></u></strong></p><p style='margin:0in;line-height:115%;font-size:15px;font-family:\"Arial\",sans-serif;'><em><span style='font-size:17px;line-height:115%;font-family:\"Calibri\",sans-serif;'>The Senior Manager of Training & Transitions serves as the driving force behind onboarding, service standards, and change management for the Trailborn Portfolio. This role partners closely with property leadership to build capable teams, ensure smooth operational transitions, and create consistent guest experiences.</span></em></p><p style='margin:0in;line-height:115%;font-size:15px;font-family:\"Arial\",sans-serif;'><br></p><p style='margin:0in;line-height:115%;font-size:15px;font-family:\"Arial\",sans-serif;'><strong><span style='font-size:17px;line-height:115%;font-family:\"Calibri\",sans-serif;'>Essential Functions:</span></strong></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin:0in;line-height:115%;font-size:15px;font-family: initial;\"><strong><span style='font-size:17px;line-height:115%;font-family:\"Calibri\",sans-serif;'>Training Program Development & Delivery</span></strong><span style='font-size:17px;line-height:115%;font-family:\"Calibri\",sans-serif;'> — Architect, maintain, and facilitate training curricula for all hotel departments, ensuring content stays current (and property-specific as appropriate) with brand standards and compliance requirements.</span></li><li style=\"margin:0in;line-height:115%;font-size:15px;font-family: initial;\" data-pasted=\"true\"><strong><span style='font-size:17px;line-height:115%;font-family:\"Calibri\",sans-serif;'>Culture & Service Standards Onboarding </span></strong><span style='font-size:17px;line-height: 115%;font-family:\"Calibri\",sans-serif;'>— Develop and maintain clear, accessible materials that articulate the Trailborn way of working and serving guests, ensuring every new hire understands and connects with the brand's service philosophy from day one.</span></li><li style=\"margin:0in;line-height:115%;font-size:15px;font-family: initial;\"><strong><span style='font-size:17px;line-height:115%;font-family:\"Calibri\",sans-serif;'>Transition & Change Management</span></strong><span style='font-size:17px;line-height: 115%;font-family:\"Calibri\",sans-serif;'> — Partner in leading the people-side of hotel openings, rebrands, and operational changes; develop transition playbooks and serve as the on-site training lead during these periods.</span></li><li style=\"margin:0in;line-height:115%;font-size:15px;font-family: initial;\"><strong><span style='font-size:17px;line-height:115%;font-family:\"Calibri\",sans-serif;'>Performance & Competency Assessment</span></strong><span style='font-size:17px;line-height: 115%;font-family:\"Calibri\",sans-serif;'> — Partner with GMs and department heads to identify skill gaps, evaluate training effectiveness, and report on key metrics including GSS Scores.</span></li><li style=\"margin:0in;line-height:115%;font-size:15px;font-family: initial;\"><strong><span style='font-size:17px;line-height:115%;font-family:\"Calibri\",sans-serif;'>Train the Trainer Program </span></strong><span style='font-size:17px;line-height:115%;font-family:\"Calibri\",sans-serif;'>— Certify and develop property-level trainers at each hotel, equipping them with facilitation skills, coaching techniques, and the tools needed to deliver consistent training independently.</span></li></ul><p style='margin:0in;line-height:115%;font-size:15px;font-family:\"Arial\",sans-serif;'><br></p><p style='margin:0in;line-height:115%;font-size:15px;font-family:\"Arial\",sans-serif;'><strong><u><span style='font-size:17px;line-height:115%;font-family:\"Calibri\",sans-serif;'>Qualifications</span></u></strong></p><div style='margin:0in;line-height:115%;font-size:15px;font-family:\"Arial\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;\"><li style=\"margin:0in;line-height:115%;font-size:15px;font-family: initial;\"><span style='line-height:115%;font-family:\"Calibri\",sans-serif;font-size:17px;'>5+ years of experience in training, talent development, or organizational effectiveness, (ideally in a hospitality setting).</span></li><li style=\"margin:0in;line-height:115%;font-size:15px;font-family: initial;\"><span style='line-height:115%;font-family:\"Calibri\",sans-serif;font-size:17px;'>Demonstrated ability to design and deliver multi-property or multi-site training programs.</span></li><li style=\"margin:0in;line-height:115%;font-size:15px;font-family: initial;\"><span style='line-height:115%;font-family:\"Calibri\",sans-serif;font-size:17px;'>Willingness and ability to travel up to 50% of the time across U.S. hotel locations.</span></li><li style=\"margin:0in;line-height:115%;font-size:15px;font-family: initial;\"><span style='line-height:115%;font-family:\"Calibri\",sans-serif;font-size:17px;'>Bachelor's degree in Hospitality Management, Human Resources, Education, or a related field preferred.</span></li><li style=\"margin:0in;line-height:115%;font-size:15px;font-family: initial;\"><span style='line-height:115%;font-family:\"Calibri\",sans-serif;font-size:17px;'>Familiarity with Learning Management Systems (LMS) and e-learning authoring preferred.</span></li></ul></div></div></div></div></div>\n",
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