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HomeCompaniesB873581b 1203 4072 8b55 0d6dd9d414f5 9201898082585 2Senior Manager of Training & Transitions (Remote)

Senior Manager of Training & Transitions (Remote)

B873581b 1203 4072 8b55 0d6dd9d414f5 9201898082585 2 · New York, NY, US, New York, NY · On Site · Active · $120,000–$140,000 / year · ADP Workforce Now Recruiting

Job facts

FieldValue
CompanyB873581b 1203 4072 8b55 0d6dd9d414f5 9201898082585 2
TitleSenior Manager of Training & Transitions (Remote)
Normalized title-
Department / team-
LocationNew York, NY, United States
Work modelOn Site
Employment type-
Salary$120,000–$140,000 / year
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-05-19 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

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PageWhat it containsOpen
Company jobsActive postings from B873581b 1203 4072 8b55 0d6dd9d414f5 9201898082585 2.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in New York.Open
Work model jobsActive On Site postings.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyB873581b 1203 4072 8b55 0d6dd9d414f5 9201898082585 2
Sourceb2d67fe8-3d67-44fd-ad3d-f68ea66b191a
ATS providerADP Workforce Now Recruiting

Description

About Our Role: The Senior Manager of Training & Transitions serves as the driving force behind onboarding, service standards, and change management for the Trailborn Portfolio. This role partners closely with property leadership to build capable teams, ensure smooth operational transitions, and create consistent guest experiences. Essential Functions: Training Program Development & Delivery — Architect, maintain, and facilitate training curricula for all hotel departments, ensuring content stays current (and property-specific as appropriate) with brand standards and compliance requirements. Culture & Service Standards Onboarding — Develop and maintain clear, accessible materials that articulate the Trailborn way of working and serving guests, ensuring every new hire understands and connects with the brand's service philosophy from day one. Transition & Change Management — Partner in leading the people-side of hotel openings, rebrands, and operational changes; develop transition playbooks and serve as the on-site training lead during these periods. Performance & Competency Assessment — Partner with GMs and department heads to identify skill gaps, evaluate training effectiveness, and report on key metrics including GSS Scores. Train the Trainer Program — Certify and develop property-level trainers at each hotel, equipping them with facilitation skills, coaching techniques, and the tools needed to deliver consistent training independently. Qualifications 5+ years of experience in training, talent development, or organizational effectiveness, (ideally in a hospitality setting). Demonstrated ability to design and deliver multi-property or multi-site training programs. Willingness and ability to travel up to 50% of the time across U.S. hotel locations. Bachelor's degree in Hospitality Management, Human Resources, Education, or a related field preferred. Familiarity with Learning Management Systems (LMS) and e-learning authoring preferred.

Full job record

Job IDeb37be074639218da5dcc63e0a95a1e51bafad8a
Org IDe47a4805-d305-4043-b1e4-06a272b1251f
Source IDb2d67fe8-3d67-44fd-ad3d-f68ea66b191a
Board IDb2d67fe8-3d67-44fd-ad3d-f68ea66b191a
Provideradp_workforcenow
Provider Job Key576530
TitleSenior Manager of Training & Transitions (Remote)
Normalized Title
Statusactive
Activeyes
Location TextNew York, NY, US, New York, NY
Department
Team
Employment Type
Workplace Typeon_site
Remote Policy
CountryUnited States
RegionNY
CityNew York
Salary Raw120000.00 To 140000.00 (USD) Annually
Salary Min120,000
Salary Max140,000
Salary CurrencyUSD
Salary Periodyear
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=b873581b-1203-4072-8b55-0d6dd9d414f5&ccId=9201898082585_2&lang=en_US&type=JS&jobId=576530&jwId=9201961351397_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=b873581b-1203-4072-8b55-0d6dd9d414f5&ccId=9201898082585_2&lang=en_US&type=JS&jobId=576530&jwId=9201961351397_1
First Seen At2026-05-31 18:50:00Z
Last Seen At2026-06-06 12:12:51Z
Last Checked At2026-06-06 12:12:51Z
Last Changed At2026-06-06 12:12:51Z
Inactive At
Source Posted At2026-05-19 22:51:00Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=b873581b-1203-4072-8b55-0d6dd9d414f5|9201898082585_2/date=2026-06-06/2026-06-06T12-12-51-201Z-ca6bd2868dc4b31801f0b247578335c1b3cd7091eb22cf33502f733c20a74554.json
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    "requisitionDescription": "<div><div><div><div><p style='margin:0in;line-height:115%;font-size:15px;font-family:\"Arial\",sans-serif;' data-pasted=\"true\"><strong><u><span style='font-size:17px;line-height:115%;font-family:\"Calibri\",sans-serif;'>About Our Role:&nbsp;</span></u></strong></p><p style='margin:0in;line-height:115%;font-size:15px;font-family:\"Arial\",sans-serif;'><em><span style='font-size:17px;line-height:115%;font-family:\"Calibri\",sans-serif;'>The Senior Manager of Training &amp; Transitions serves as the driving force behind onboarding, service standards, and change management for the Trailborn Portfolio. This role partners closely with property leadership to build capable teams, ensure smooth operational transitions, and create consistent guest experiences.</span></em></p><p style='margin:0in;line-height:115%;font-size:15px;font-family:\"Arial\",sans-serif;'><br></p><p style='margin:0in;line-height:115%;font-size:15px;font-family:\"Arial\",sans-serif;'><strong><span style='font-size:17px;line-height:115%;font-family:\"Calibri\",sans-serif;'>Essential Functions:</span></strong></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin:0in;line-height:115%;font-size:15px;font-family: initial;\"><strong><span style='font-size:17px;line-height:115%;font-family:\"Calibri\",sans-serif;'>Training Program Development &amp; Delivery</span></strong><span style='font-size:17px;line-height:115%;font-family:\"Calibri\",sans-serif;'>&nbsp;&mdash; Architect, maintain, and facilitate training curricula for all hotel departments, ensuring content stays current (and property-specific as appropriate) with brand standards and compliance requirements.</span></li><li style=\"margin:0in;line-height:115%;font-size:15px;font-family: initial;\" data-pasted=\"true\"><strong><span style='font-size:17px;line-height:115%;font-family:\"Calibri\",sans-serif;'>Culture &amp; Service Standards Onboarding </span></strong><span style='font-size:17px;line-height:     115%;font-family:\"Calibri\",sans-serif;'>&mdash; Develop and maintain clear, accessible materials that articulate the Trailborn way of working and serving guests, ensuring every new hire understands and connects with the brand&#39;s service philosophy from day one.</span></li><li style=\"margin:0in;line-height:115%;font-size:15px;font-family: initial;\"><strong><span style='font-size:17px;line-height:115%;font-family:\"Calibri\",sans-serif;'>Transition &amp; Change Management</span></strong><span style='font-size:17px;line-height:     115%;font-family:\"Calibri\",sans-serif;'>&nbsp;&mdash; Partner in leading the people-side of hotel openings, rebrands, and operational changes; develop transition playbooks and serve as the on-site training lead during these periods.</span></li><li style=\"margin:0in;line-height:115%;font-size:15px;font-family: initial;\"><strong><span style='font-size:17px;line-height:115%;font-family:\"Calibri\",sans-serif;'>Performance &amp; Competency Assessment</span></strong><span style='font-size:17px;line-height:     115%;font-family:\"Calibri\",sans-serif;'>&nbsp;&mdash; Partner with GMs and department heads to identify skill gaps, evaluate training effectiveness, and report on key metrics including GSS Scores.</span></li><li style=\"margin:0in;line-height:115%;font-size:15px;font-family: initial;\"><strong><span style='font-size:17px;line-height:115%;font-family:\"Calibri\",sans-serif;'>Train the Trainer Program </span></strong><span style='font-size:17px;line-height:115%;font-family:\"Calibri\",sans-serif;'>&mdash; Certify and develop property-level trainers at each hotel, equipping them with facilitation skills, coaching techniques, and the tools needed to deliver consistent training independently.</span></li></ul><p style='margin:0in;line-height:115%;font-size:15px;font-family:\"Arial\",sans-serif;'><br></p><p style='margin:0in;line-height:115%;font-size:15px;font-family:\"Arial\",sans-serif;'><strong><u><span style='font-size:17px;line-height:115%;font-family:\"Calibri\",sans-serif;'>Qualifications</span></u></strong></p><div style='margin:0in;line-height:115%;font-size:15px;font-family:\"Arial\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;\"><li style=\"margin:0in;line-height:115%;font-size:15px;font-family: initial;\"><span style='line-height:115%;font-family:\"Calibri\",sans-serif;font-size:17px;'>5+ years of experience in training, talent development, or organizational effectiveness, (ideally in a hospitality setting).</span></li><li style=\"margin:0in;line-height:115%;font-size:15px;font-family: initial;\"><span style='line-height:115%;font-family:\"Calibri\",sans-serif;font-size:17px;'>Demonstrated ability to design and deliver multi-property or multi-site training programs.</span></li><li style=\"margin:0in;line-height:115%;font-size:15px;font-family: initial;\"><span style='line-height:115%;font-family:\"Calibri\",sans-serif;font-size:17px;'>Willingness and ability to travel up to 50% of the time across U.S. hotel locations.</span></li><li style=\"margin:0in;line-height:115%;font-size:15px;font-family: initial;\"><span style='line-height:115%;font-family:\"Calibri\",sans-serif;font-size:17px;'>Bachelor&#39;s degree in Hospitality Management, Human Resources, Education, or a related field preferred.</span></li><li style=\"margin:0in;line-height:115%;font-size:15px;font-family: initial;\"><span style='line-height:115%;font-family:\"Calibri\",sans-serif;font-size:17px;'>Familiarity with Learning Management Systems (LMS) and e-learning authoring preferred.</span></li></ul></div></div></div></div></div>\n",
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