General Manager

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    "region": "NJ",
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    "datePosted": "2026-04-07T04:00:00.000Z",
    "description": "<h2>Overview</h2>\n<p>The General manager leads the restaurant to ensure a customer centric high performance and agile operation that promotes customer loyalty. Represents Campero as the local face of the brand. Responsible of the ins and outs of running a successful Campero restaurant.</p>\n<h2>Responsibilities</h2>\n<ul>\n <li>Establish objectives and goals for operations and supervise daily shift operations</li>\n <li>Procures the implementation of best practices regarding the operation</li>\n <li>Models Passion for Service, establishing an engaging dynamic with customers and employees at the restaurant</li>\n <li>Attends and resolves problems as they appear in the restaurant operation</li>\n <li>Involves himself in the operational and technical training of employees </li>\n <li>Provides timely performance feedback and ensures the team is developing according to plan, ensuring incoming staff complies with company policy</li>\n <li>Maintains safety and food quality standards</li>\n <li>Verifies customer satisfaction/Handles customer complaints, interacting with guests to get feedback on product quality and service levels</li>\n <li>Organizes schedules, keeps track of employees’ hours and records payroll data</li>\n <li>Places orders from vendors</li>\n <li>Take full ownership of the restaurant's P&L, ensuring that the restaurant operates within budget and meets financial targets.</li>\n <li>Oversee all financial aspects of the restaurant, including sales performance, cost control (labor, food, and supplies), and profitability.</li>\n <li>Monitor daily, weekly, and monthly financial reports, identifying variances and taking corrective actions to ensure the restaurant remains financially healthy.</li>\n <li>Ensures all end of day cash outs are correctly completed</li>\n <li>Coordinates daily front- and back-of-house restaurant operations</li>\n <li>Controls operational costs and identifies ways for operational efficiency</li>\n <li>Coordinates recruitment, selection and onboarding to maintain a complete team in the restaurant</li>\n <li>Maintains overall sanitation, health, cleanliness, and safety standards for food preparation areas, cooking services, and dishes and utensils.</li>\n <li>Follows and abides by all safety rules, policies, and procedures </li>\n</ul>\n<p> </p>\n<h2>Qualifications</h2>\n<ul>\n <li>\n  <ul>\n   <li>High School Diploma or equivalent required; Associate’s or Bachelor’s degree in Business, Hospitality Management, or related field preferred.</li>\n   <li>1+ years of experience in a management position within the QSR industry, with direct responsibility for P&L management.</li>\n   <li>Proven track record of successfully managing restaurant financials, including controlling food cost, labor cost, and driving profitability.</li>\n   <li>Exhibits exceptional leadership skills, including experience in managing, coaching, and developing teams.</li>\n   <li>Demonstrates a deep commitment to guest satisfaction, with a track record of delivering excellent customer service and driving a customer-first culture across the team.</li>\n   <li>Fluent in English & Spanish (required)</li>\n   <li>Ability to lift and push 50 lbs.</li>\n   <li>Ability to stand for long periods</li>\n   <li>Flexibility to work nights, weekends, and holidays</li>\n   <li>Preferred: Food Handlers Card/ ServSafe Certification</li>\n   <li>Ability to work with computers </li>\n   <li>Must follow the company Personal Care and Hygiene policies.</li>\n   <li>Reliable transportation with a current driver’s license is required</li>\n   <li>Occasionally support other stores </li>\n  </ul></li>\n</ul>\n<h2>Expected Behaviors</h2>\n<ul>\n <li>Friendly, welcoming attitude / Models customer orientation for other employees</li>\n <li>Must have excellent interpersonal communication skills to work with others</li>\n <li>Energetic Team Leader: Exceptional leadership skills with experience in managing, coaching, and developing a team to drive both performance and engagement.</li>\n <li>Promotes a culture of operational excellence and Passion for Service</li>\n <li>Anticipates and prevents problems with a proactive attitude</li>\n <li>Sense of urgency</li>\n <li>Attention to details</li>\n <li>Proactively help where it is most needed in the restaurant</li>\n</ul>\n<h2>Pay Rate</h2>USD $70,000.00/Hr.",
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          "postalCode": "7093",
          "addressRegion": "NJ",
          "streetAddress": "6425 Bergenline Ave",
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          "addressLocality": "West New York",
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    "validThrough": "2027-04-07T04:00:00.000Z",
    "employmentType": "FULL_TIME",
    "hiringOrganization": {
      "name": "Pollo Campero",
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      "sameAs": "https://us.campero.com/"
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    "occupationalCategory": "Restaurant Management"
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