Subaru Love Encore Delivery Specialist/Customer Agent

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    "description_html": "<p>&nbsp;<strong>Hiring Immediately, Subaru Love Encore Delivery Specialist/Customer Agent. Full training and benefits</strong></p><p>The Subaru Delivery Specialist is responsible for delivering comprehensive product information and a superior customer experience before, during and after the sales process. We are currently seeking a unique individual that understands and can relay complex technology to customers and enjoys doing it. The individual we seek will be technically savvy and possess exceptional customer handling skills.&nbsp;</p><p><br></p><p><strong>Responsibilities Include:&nbsp;</strong></p><ul><li>Provide an outstanding customer experience in each customer interaction that drives loyalty to the retailer and Subaru.&nbsp;</li><li>Engage customers to return to the retailer for a Love-Encore redelivery and perform a customer focused explanation of sophisticated systems for customer understanding and satisfaction.&nbsp;</li><li>Provide a comprehensive and detailed Subaru delivery explaining all Subaru manuals, brochures, and literature.&nbsp;</li><li>Provide and offer comprehensive product information throughout the sales process to customers.</li><li>Support the Sales Consultant with customer questions regarding product features and benefits.&nbsp;</li><li>Locate and collect technical Subaru information and make it available as a resource for the entire retailer staff.&nbsp;</li><li>Be able to meet and greet and interact with customers effectively.&nbsp;</li><li>Fully explain Subaru features, applications, and benefits.&nbsp;</li><li>Follow-up with Subaru customers after the sale and all deliveries to ensure the customer is satisfied to positively impact customer loyalty.&nbsp;</li><li>Strong computer and phone skills.&nbsp;</li><li>Acquire and maintain knowledge on all Subaru vehicles and technology.&nbsp;</li><li>Attend and graduate from the Subaru Star Academy (Boot Camp).&nbsp;</li><li>Attain Subaru Delivery Specialist Certification.&nbsp;</li><li>Study and understand Subaru competitors and the Subaru advantages over each.&nbsp;</li><li>Achieve customer satisfaction targets as assigned by management.&nbsp;</li><li>Uphold high ethical standards and maintain a professional appearance at all times.&nbsp;</li></ul><p>Pays $50K to $60K Yearly</p><p><br></p><p><strong>Benefits:</strong></p><ul><li>Generous compensation based on experience</li><li><strong>EMPLOYEE-OWNED! FREE SHARES YOU CAN'T FIND ANYWHERE ELSE IN THE INDUSTRY!</strong></li><li>Benefits available – Health, Dental, 401k, Paid Time Off</li><li>Positive and family friendly atmosphere.</li><li>Employee Purchase programs</li><li>Paid training and advancement opportunities</li></ul><p><br></p><p><em>Fitzgerald Auto Mall is an EEO employer.</em></p>",
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