Employment Specialist

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    "location": {
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      "state": "California",
      "postalCode": "90245",
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    "datePosted": "2026-04-17",
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    "description": "<p><span style=\"font-weight: bold\"><span style=\"font-size: 12pt\">Organizational Overview</span></span></p>\n<p><span style=\"font-size: 12pt\">Upward Bound House</span><span> </span><span style=\"font-size: 12pt\">(UBH)</span><span style=\"font-size: 12pt\"><span> </span>is committed to breaking the cycle of intergenerational family homelessness. We compassionately provide a continuum of services ranging from crisis housing to permanent housing and homelessness prevention.  With over 30 years of experience in family homelessness, UBH is a leading services provider, contributing to and advocating for lasting solutions to end family homelessness. Our diverse team is passionate about our mission. UBH provides a fast-paced environment that values empowerment, collaboration, diversity, relationships, efficiency and communication. UBH provides a supportive, caring, and merit-based environment for team members and is committed to their growth and development.  We seek employees who are passionate about serving and<span> </span><span style=\"font-weight: bold\"><em>making a difference<span> </span></em></span>in the lives of others.</span></p>\n<p><span style=\"font-size: 12pt\"> </span></p>\n<p><span style=\"font-weight: bold\"><span style=\"font-size: 12pt\">Summary</span></span></p>\n<p><span style=\"font-size: 12pt\">The Employment Specialist provides direct client services, including employment counseling, job coaching, skills assessment, training, job development, placement, advocacy, and retention support. This role collaborates with Rapid Rehousing and Interim Housing programs to support families in achieving employment stability.</span><br></p>\n<p><br><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">Essential Functions:</span></p>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">Client Services</span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Conduct employment assessments to identify skills, interests, and support needs.<br><br></span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Create and update individualized employment plans aligned to client goals.<br><br></span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Support job search activities: applications, resumes, and interview prep.<br><br></span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Provide job coaching and skill-building, modeling professional workplace behavior.<br><br></span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Meet clients where appropriate (home, community sites, partner offices, libraries/co-working spaces, and employer sites).<br><br></span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Follow safety protocols (safety plan/buddy system) during home and community visits.<br><br></span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Stay flexible to meet client needs while ensuring equitable access to services.<br><br></span></li>\n</ul>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">Job Development &amp; Placement</span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Match clients to jobs using assessment data and job site analysis.<br><br></span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Meet monthly placement goals for part-time and full-time employment.<br><br></span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Build and maintain employer relationships to secure job opportunities.<br><br></span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Track labor market trends and share leads with clients.<br><br></span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Coordinate and support employment events (career fairs, workshops).<br><br></span></li>\n</ul>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">Collaboration &amp; Advocacy</span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Partner with case management and housing teams to address barriers (childcare, transportation, training).<br><br></span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Help clients pursue eligible benefits (e.g., CalFresh, CalWORKs, SSI/DI).<br><br></span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Maintain ongoing communication with clients and employers to support retention and performance.<br><br></span></li>\n</ul>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">Documentation &amp; Reporting</span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Document services and maintain accurate records in required systems (e.g., HMIS).<br><br></span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Prepare required reports on job development, placements, and client progress.<br><br></span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Verify outcomes (pay stubs, offer letters) and ensure accurate tracking.<br><br></span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">Qualifications</span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Bachelor’s degree in social work, human services, or related field (or equivalent combination of education/experience).<br><br></span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">2+ years providing services to people experiencing homelessness.<br><br></span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Knowledge of public benefits programs and interviewing/information-gathering techniques.<br><br></span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Experience working with high-barrier populations (justice-involved, mental health, substance use, behavioral challenges, low literacy, etc.).<br><br></span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Ability to interpret and explain relevant state/federal regulations and program guidelines.<br><br></span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Strong communication, time management, and organizational skills.<br><br></span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Proficient in MS Office and database/data management systems used for service tracking.<br><br></span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Calm, effective crisis/conflict de-escalation skills.<br><br></span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Trauma-informed approach preferred.<br><br></span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Able to work independently and collaboratively; strong problem-solving skills.<br><br></span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Employment is contingent on a successful background check.<br><br></span></li>\n</ul>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">Mandatory Requirements</span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Employment eligibility verification<br><br></span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Reliable transportation<br><br></span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Current TB test<br><br></span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Successful background check<br><br></span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">CPR/First Aid certification<br><br></span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Valid CA Driver’s License<br><br></span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Proof of auto insurance and ability to qualify for UBH driver coverage<br><br></span></li>\n</ul>\n<p><span style=\"font-weight: bold\"><span style=\"font-size: 12pt\">BENEFITS</span></span></p>\n<ul>\n<li><br><span style=\"font-size: 12pt\">Competitive salary based on experience and qualifications.</span></li>\n<li><br><span style=\"font-size: 12pt\">Health, dental, and vision insurance options.</span></li>\n<li><br><span style=\"font-size: 12pt\">Retirement savings plan.</span></li>\n<li><br><span style=\"font-size: 12pt\">Paid time off and holidays.</span></li>\n<li><br><span style=\"font-size: 12pt\">Opportunities for professional development and growth within the organization.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\"><span style=\"font-size: 12pt\">PHYSICAL</span></span><span> </span><span style=\"font-weight: bold\"><span style=\"font-size: 12pt\">DEMANDS, ENVIRONMENTAL CONDITIONS,</span></span><span> </span><span style=\"font-weight: bold\"><span style=\"font-size: 12pt\">EQUIPMENT</span></span></p>\n<p><br></p>\n<p><span style=\"font-size: 12pt\">The</span><span> </span><span style=\"font-size: 12pt\">physical</span><span> </span><span style=\"font-size: 12pt\">demands</span><span> </span><span style=\"font-size: 12pt\">described</span><span> </span><span style=\"font-size: 12pt\">here</span><span> </span><span style=\"font-size: 12pt\">are</span><span> </span><span style=\"font-size: 12pt\">representative</span><span> </span><span style=\"font-size: 12pt\">of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Employee may be in contact with individuals and families in crisis who may be ill, using substances and/or not attentive to personal health and safety for themselves. The employee may experience a number of unpleasant sensory demands associated with the client’s use of alcohol and drugs, and the lack of personal care. The employee must be ready to respond quickly and effectively to many types of situations, including crisis situations and potentially hostile situations</span></p>\n<p><span style=\"font-size: 10pt\"> </span></p>\n<p><span style=\"font-size: 12pt\">Reasonable</span><span> </span><span style=\"font-size: 12pt\">accommodations</span><span> </span><span style=\"font-size: 12pt\">may be made to enable individuals with disabilities to perform the essential functions.  If you require an accommodation, please make sure to inform the Human Resources Department by the first week of employment. If an accommodation is not required at the time of employment, but is later required, you must inform the Human Resources Department of the need for accommodation at the time it is needed.</span></p>\n<p><span style=\"font-size: 12pt\"> </span></p>\n<p><span style=\"font-size: 12pt\">If you are passionate about making a positive impact in the lives of individuals experiencing housing insecurity and possess the skills and qualifications outlined above, we encourage you to apply for this rewarding opportunity as an Intake Coordinator/Life Skills Facilitator for our Interim Housing Program.</span></p>\n<p><span style=\"font-size: 12pt\"> </span></p>\n<p><span style=\"font-weight: bold\"><span style=\"font-size: 12pt\">DISCLAIMER:</span></span></p>\n<p><em><span style=\"font-size: 12pt\">The Employment Services Department is currently undergoing restructuring. As a result, the responsibilities and expectations outlined in this job description may be subject to change to align with organizational needs and department priorities. Regular updates will be communicated as necessary.</span></em></p>",
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