Floor Manager - GMC of Billings

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      "state": "Montana",
      "postalCode": "59106",
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    "datePosted": "2025-05-30",
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    "description": "<p><em>Are you a professional salesperson looking to take the next step in your automotive career? GMC Cadillac of Billings is looking for a floor manager to help manage our ever-growing business. The right applicant should have a strong sense of teamwork and be able to lead sales associates in every aspect of the sales process. Strong closing rates and great CSI is a must. </em></p>\n<p><br></p>\n<p>The Floor Manager serves customers by ensuring customer satisfaction through the sales process and manages the quality of product and service delivery.</p>\n<p><strong> Key Responsibilities</strong></p>\n<ul>\n<li>Set a clear vision and goals for the sales team to achieve forecasts in vehicle sales.</li>\n<li>Maintain CSI benchmarks for which the Sales Department is held accountable.</li>\n<li>Champion dealership initiatives by assessing, training, implementing, certifying, etc.</li>\n<li>Engage and motivate the team to achieve key goals and performance expectations.</li>\n<li>Ensure that customer inconveniences, complaints and misunderstandings are addressed/resolved timely.</li>\n<li>Establish and maintain good working relationships with customers to encourage repeat and referral business.</li>\n<li>Create a culture of meeting and exceeding performance expectations.</li>\n</ul>\n<p><strong>Core Requirements</strong></p>\n<ul>\n<li>Desire to provide a high level of customer service.</li>\n<li>Excellent interpersonal and communication skills.</li>\n<li>Must be goal-driven and have a strong desire to succeed.</li>\n<li>Excellent organizational, planning, and strategizing skills.</li>\n<li>Must be able to pass a pre-employment background check.</li>\n</ul>\n<p><strong>Billings Auto Group’s Commitment to You</strong></p>\n<ul>\n<li>Excellent earning potential and advancement opportunities</li>\n<li>Excellent benefits package with several plan options to choose from</li>\n<li>401k with Company Match</li>\n<li>Paid Training</li>\n<li>Paid Holidays</li>\n<li>Paid Time Off (PTO – Up to 14 days per year)</li>\n<li>Employee Vehicle Purchase Plan</li>\n</ul>\n<p>Billings Auto Group is an Equal Opportunity Employer</p>\n<p><span style=\"font-size: medium\"> </span></p>",
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