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Patient Services Representative

A878e664 3296 4b88 Ab8f 1250ca20dd85 9200211884295 2 · Fort Myers, FL, US, Fort Myers, FL · Remote · Active · ADP Workforce Now Recruiting

Job facts

FieldValue
CompanyA878e664 3296 4b88 Ab8f 1250ca20dd85 9200211884295 2
TitlePatient Services Representative
Normalized title-
Department / team-
LocationFort Myers, FL, United States
Work modelRemote / Remote
Employment typeFull Time
Salary-
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2025-10-06 / 2026-05-31
Changed / last seen2026-06-18 / 2026-06-18

Related slices

PageWhat it containsOpen
Company jobsActive postings from A878e664 3296 4b88 Ab8f 1250ca20dd85 9200211884295 2.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Fort Myers.Open
Work model jobsActive Remote postings.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyA878e664 3296 4b88 Ab8f 1250ca20dd85 9200211884295 2
Source1759e90f-0c9a-4435-9f7c-f654d84939a8
ATS providerADP Workforce Now Recruiting

Description

Riverchase Dermatology is partner with Aqua Dermatology who is Florida’s leading premier medical and cosmetic dermatology practice with over 110 locations throughout Florida, Alabama, and Georgia. Our comprehensive services cover every aspect of dermatology as well as include plastic surgery, radiation oncology, and vein services. The Patient Services Representative acts as a liaison between Riverchase Dermatology and its current and potential customers assisting customers by determining their requirements; answering inquiries, resolving problems, fulfilling requests, and maintaining the designated database. We are looking for an energetic, hard-working, dependable, multi-tasking Medical Insurance Patient Services Representative who is passionate about helping others and making a difference. Essential Functions Answers inquiries by clarifying desired information; researching, locating, and providing information. Determines client requirements by answering telephone calls, interviewing patients and verifying information. Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems. Fulfills requests by clarifying desired information; completing transactions; forwarding requests. Informs clients by explaining procedures; answering questions; providing information. Maintains call center database by entering information, keeping records of all conversation Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. Maintains and improves quality results by adhering to standards and guidelines, recommending improved procedures. Maintains communication equipment by reporting problems. Accomplishes sales and organization mission by completing related results as needed. Meets personal/team qualitative and quantitative targets. Other duties as assigned. We offer competitive salaries and benefits: Medical, Dental, and Vision available after 30 days of hire Short-term disability and life insurance, and many ancillary options. 401k available after 90 days of hire Excellent growth and advancement opportunities Bonus incentive program POSITION TYPE AND EXPECTED HOURS OF WORK Full-Time Monday – Friday Remote 8 am – 5 pm Travel Travel is not expected for this position

Full job record

Job IDea742f0f1132b47cd72fab16a3519e78696838dd
Org IDe8b3194c-1e8a-4288-9c0e-fa4d9c8faf52
Source ID1759e90f-0c9a-4435-9f7c-f654d84939a8
Board ID1759e90f-0c9a-4435-9f7c-f654d84939a8
Provideradp_workforcenow
Provider Job Key909573
TitlePatient Services Representative
Normalized Title—
Statusactive
Activeyes
Location TextFort Myers, FL, US, Fort Myers, FL
Department—
Team—
Employment Typefull_time
Workplace Typeremote
Remote Policyremote
CountryUnited States
RegionFL
CityFort Myers
Salary Raw—
Salary Min—
Salary Max—
Salary Currency—
Salary Period—
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=a878e664-3296-4b88-ab8f-1250ca20dd85&ccId=9200211884295_2&lang=en_US&type=JS&jobId=909573&jwId=9202800626892_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=a878e664-3296-4b88-ab8f-1250ca20dd85&ccId=9200211884295_2&lang=en_US&type=JS&jobId=909573&jwId=9202800626892_1
First Seen At2026-05-31 18:21:48Z
Last Seen At2026-06-18 12:25:29Z
Last Checked At2026-06-18 12:25:29Z
Last Changed At2026-06-18 12:25:29Z
Inactive At—
Source Posted At2025-10-06 18:04:00Z
Source Updated At—
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=a878e664-3296-4b88-ab8f-1250ca20dd85|9200211884295_2/date=2026-06-18/2026-06-18T12-25-27-843Z-e8934f35d2b7218c8c9601a39b994f32692e553972fec3e77cefc4d394b26659.json
Event Fields
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  "last_changed_at": "2026-06-18T12:25:29.497Z",
  "active_status": "active"
}
Parsed Structured
{
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  "location": {
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    "city": "Fort Myers",
    "region": "FL",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.95
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-18T12:25:29.495Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
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      "city": "Fort Myers",
      "region": "FL",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.95
    },
    "countries": [
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  },
  "remote_policy": "remote",
  "salary_period": null,
  "workplace_type": "remote",
  "salary_currency": null
}
Extensions
{}
Native Structured
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    "requisitionDescription": "<div><div><div><div><div><div><p><br></p><div id=\"isPasted\"><p style='margin-right:0in;margin-left:0in;font-size:15px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:7.5pt;line-height:normal;background:white;'><span style='font-family:\"Arial\",sans-serif;color:#2D2D2D;background:white;'><strong>Riverchase Dermatology</strong> is partner with Aqua Dermatology who is Florida&rsquo;s leading premier medical and cosmetic dermatology practice with over 110 locations throughout Florida, Alabama, and Georgia. Our comprehensive services cover every aspect of dermatology as well as include plastic surgery, radiation oncology, and vein services.</span></p><p style='margin-right:0in;margin-left:0in;font-size:15px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:7.5pt;line-height:normal;background:white;'><span style='font-family:\"Arial\",sans-serif;color:#2D2D2D;'>The Patient Services Representative acts as a liaison between Riverchase Dermatology and its current and potential customers assisting customers by determining their requirements; answering inquiries, resolving problems, fulfilling requests, and maintaining the designated database.</span></p><p style='margin-right:0in;margin-left:0in;font-size:15px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:7.5pt;line-height:normal;background:white;'><span style='font-family:\"Arial\",sans-serif;color:#2D2D2D;'>We are looking for an energetic, hard-working, dependable, multi-tasking Medical Insurance Patient Services Representative who is passionate about helping others and making a difference.</span></p><p style='margin-right:0in;margin-left:0in;font-size:15px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:7.5pt;line-height:normal;background:white;'><strong><span style='font-family:\"Arial\",sans-serif;color:#2D2D2D;'>&nbsp;</span></strong></p><p style='margin-right:0in;margin-left:0in;font-size:15px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:7.5pt;line-height:normal;background:white;'><strong><span style='font-family:\"Arial\",sans-serif;color:#2D2D2D;'>Essential Functions</span></strong></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:18.0pt;font-size:15px;font-family:\"Calibri\",sans-serif;color:#4B4B4B;background:white;'><span style='font-family:\"Arial\",sans-serif;'>Answers inquiries by clarifying desired information; researching, locating, and providing information.</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:18.0pt;font-size:15px;font-family:\"Calibri\",sans-serif;color:#4B4B4B;background:white;'><span style='font-family:\"Arial\",sans-serif;'>Determines client requirements by answering telephone calls, interviewing patients and verifying information.</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:18.0pt;font-size:15px;font-family:\"Calibri\",sans-serif;color:#4B4B4B;background:white;'><span style='font-family:\"Arial\",sans-serif;'>Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:18.0pt;font-size:15px;font-family:\"Calibri\",sans-serif;color:#4B4B4B;background:white;'><span style='font-family:\"Arial\",sans-serif;'>Fulfills requests by clarifying desired information; completing transactions; forwarding requests.</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:18.0pt;font-size:15px;font-family:\"Calibri\",sans-serif;color:#4B4B4B;background:white;'><span style='font-family:\"Arial\",sans-serif;'>Informs clients by explaining procedures; answering questions; providing information.</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:18.0pt;font-size:15px;font-family:\"Calibri\",sans-serif;color:#4B4B4B;background:white;'><span style='font-family:\"Arial\",sans-serif;'>Maintains call center database by entering information, keeping records of all conversation</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:18.0pt;font-size:15px;font-family:\"Calibri\",sans-serif;color:#4B4B4B;background:white;'><span style='font-family:\"Arial\",sans-serif;'>Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:18.0pt;font-size:15px;font-family:\"Calibri\",sans-serif;color:#4B4B4B;background:white;'><span style='font-family:\"Arial\",sans-serif;'>Maintains and improves quality results by adhering to standards and guidelines, recommending improved procedures.</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:18.0pt;font-size:15px;font-family:\"Calibri\",sans-serif;color:#4B4B4B;background:white;'><span style='font-family:\"Arial\",sans-serif;'>Maintains communication equipment by reporting problems.</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:18.0pt;font-size:15px;font-family:\"Calibri\",sans-serif;color:#4B4B4B;background:white;'><span style='font-family:\"Arial\",sans-serif;'>Accomplishes sales and organization mission by completing related results as needed.</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:18.0pt;font-size:15px;font-family:\"Calibri\",sans-serif;color:#4B4B4B;background:white;'><span style='font-family:\"Arial\",sans-serif;'>Meets personal/team qualitative and quantitative targets.</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:18.0pt;font-size:15px;font-family:\"Calibri\",sans-serif;color:#4B4B4B;background:white;'><span style='font-family:\"Arial\",sans-serif;'>Other duties as assigned.</span></li></ul><p style='margin-right:0in;margin-left:0in;font-size:15px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:8.0pt;line-height:107%;'><strong><span style='font-family:\"Arial\",sans-serif;'>&nbsp;</span></strong></p><p style='margin-right:0in;margin-left:0in;font-size:15px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:8.0pt;line-height:107%;'><strong><span style='font-family:\"Arial\",sans-serif;'>We offer competitive salaries and benefits:</span></strong></p><ul style=\"list-style-type: disc;margin-left:undefined;\"><li><span style='font-family:\"Arial\",sans-serif;'>Medical, Dental, and Vision available after 30 days of hire</span></li><li><span style='font-family:\"Arial\",sans-serif;'>Short-term disability and life insurance, and many ancillary options.&nbsp;</span></li><li><span style='font-family:\"Arial\",sans-serif;'>401k available after 90 days of hire</span></li><li><span style='font-family:\"Arial\",sans-serif;'>Excellent growth and advancement opportunities</span></li><li><span style='font-family:\"Arial\",sans-serif;'>Bonus incentive program</span></li></ul><p style='margin-right:0in;margin-left:0in;font-size:15px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:11.25pt;line-height:normal;background:white;'><strong><span style='font-size:14px;font-family:\"Arial\",sans-serif;'> </span></strong><strong><span style='font-size:15px;font-family:\"Arial\",sans-serif;color:black;'>POSITION TYPE AND EXPECTED HOURS OF WORK</span></strong></p><ul style=\"list-style-type: disc;margin-left:0in;\"><li><span style='font-family:\"Arial\",sans-serif;font-size:11.0pt;color:black;'>Full-Time</span></li><li><span style='font-family:\"Arial\",sans-serif;font-size:11.0pt;color:black;'>Monday &ndash; Friday&nbsp;</span></li><li>Remote&nbsp;</li><li><span style='font-family:\"Arial\",sans-serif;font-size:11.0pt;color:black;'>8 am &ndash; 5 pm</span></li></ul><p style='margin-right:0in;margin-left:0in;font-size:15px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:11.25pt;line-height:normal;background:white;'><strong><span style='font-family:\"Arial\",sans-serif;'> </span></strong><strong><span style='font-family:\"Arial\",sans-serif;color:black;'>Travel</span></strong><strong><span style='font-size:14px;font-family:\"Arial\",sans-serif;color:black;'><br></span></strong><span style='font-size:14px;font-family:\"Arial\",sans-serif;color:black;'>Travel is not expected for this position</span></p></div><p><br></p><p><br></p></div></div></div></div></div></div>\n",
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