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    "requisitionDescription": "<p><br></p><h2><strong>Position Overview</strong></h2><p><span style=\"font-family: arial, sans-serif;\" data-pasted=\"true\"><span style=\"font-size: 14px;\">&nbsp;<strong>Client:</strong> U.S. Department of Health and Human Services (HHS), Administration for Children and Families (ACF), Office of Head Start (OHS)</span></span></p><p><span style=\"font-family: arial, sans-serif;\"><em><span style=\"font-size: 14px;\"></span></em></span>The Project Manager is a <strong>Key Personnel role</strong> responsible for overall contract management, serving as the primary Government liaison, and ensuring quality oversight across all program operations. This role leads delivery of <strong>program management and data management services</strong>, ensuring successful execution of contract requirements, alignment with federal policies, and continuous improvement of operational performance supporting Head Start programs nationwide.</p><h2><strong>Key Responsibilities</strong></h2><h3><strong>Contract &amp; Program Management</strong></h3><ul><li>Provide overall contract management and leadership across all task areas</li><li>Serve as the primary liaison to the Contracting Officer (CO) and Contracting Officer&rsquo;s Representative (COR)</li><li>Establish, track, and ensure successful delivery of program management and customer service activities</li><li>Ensure compliance with applicable laws, regulations, and contract requirements</li></ul><h3><strong>Performance &amp; Quality Oversight</strong></h3><ul><li>Oversee quality of all deliverables and services provided under the contract</li><li>Ensure adherence to quality control procedures and performance standards</li><li>Identify risks and implement corrective actions to maintain performance objectives</li></ul><h3><strong>Operational Management</strong></h3><ul><li>Analyze internal processes and systems to improve effectiveness and efficiency</li><li>Develop and implement written procedures outlining work processes</li><li>Coordinate staffing and resource allocation across multiple concurrent activities</li><li>Adjust staffing and priorities based on evolving program needs</li></ul><h3><strong>Stakeholder Engagement &amp; Communication</strong></h3><ul><li>Coordinate and manage interactions with federal staff, regional offices, and stakeholders</li><li>Support development of reports, presentations, and communications for leadership</li><li>Ensure effective communication protocols and escalation procedures are maintained</li></ul><h3><strong>Data &amp; Decision Support</strong></h3><ul><li>Oversee the use of data management services to support decision-making and program oversight</li><li>Ensure development and delivery of data-driven reports, dashboards, and analyses</li><li>Support initiatives that promote data-informed management and operational improvements</li></ul><h2><strong>Minimum Qualifications</strong></h2><h3><strong>Education</strong></h3><ul><li>Bachelor&rsquo;s degree in business, public administration, or related field required</li><li>Master&rsquo;s degree preferred</li><li>PMP or equivalent project management certification preferred</li></ul><h3><strong>Experience</strong></h3><ul><li>Minimum <strong>10 years of progressive professional experience</strong> managing client services projects of similar size, scope, and complexity</li><li>Minimum <strong>5 years of supervisory experience</strong></li></ul><h3><strong>Required Capabilities</strong></h3><ul><li>Demonstrated experience managing complex, high-profile, multi-faceted projects</li><li>Experience implementing quality assurance systems that improve service delivery</li><li>Ability to aggregate, analyze, and present data from multiple sources</li><li>Strong written and verbal communication skills with experience producing high-quality deliverables</li><li>Proven ability to resolve problems and address team and client concerns</li><li>Demonstrated ability to coach and lead team members effectively</li></ul><h2><strong>Required Skills &amp; Knowledge</strong></h2><ul><li>Experience in project management methodologies and tools</li><li>Knowledge of federal programs, grants management, or similar large-scale service environments</li><li>Ability to manage geographically dispersed teams and complex program operations</li><li>Strong analytical, organizational, and problem-solving skills</li></ul><h2><strong>Work Location</strong></h2><ul><li>Preferred locate to DC; Remote (subject to Government approval)</li></ul>\n",
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