Infrastructure Team Lead

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    "raw": "Description\n The Infrastructure Team Lead is responsible for leading the design, implementation and ongoing operations of enterprise infrastructure services. This role provides technical leadership and daily management for a team of infrastructure administrators. The Team Lead collaborates closely with the application, data, and security teams to deliver high-quality services.\n At UHM, we understand diversity comes in many different forms. It’s our commitment to improve inclusion in the workplace through programs and policies that establish a positive and inclusive environment where every Partner, regardless of their background, can grow and excel. We value  diversity , educate on  equity , and create  inclusive partner opportunities to ensure that you know #U Belong AtUHM!\n DUTIES & RESPONSIBILITIES\n Provide technical direction and guidance to the IT Infrastructure Team\n Manage the daily tasks and priorities of the IT Infrastructure Team\n Assigning and managing tasks and projects using Azure DevOps to balance workload and capacity\n Manage the implementation of future infrastructure technology solutions with direction from Senior Infrastructure partners\n Manage on-premises and cloud environments including AWS, Active Directory, Azure, Entra, and M365 resources.\n Establish metrics and reporting to measure maturity and adoption for incident, change, and problem management\n Establish and maintain technology standards, templates, and technical documentation as necessary\n Develop a strong culture of customer service and exceeding partner expectations on a daily basis\n Develop and implement formal training and onboarding practices to promote growth and development within IT Infrastructure team\n Other duties may be assigned as necessary\n SUPERVISORY RESPONSIBILITIES\n Direct supervision of the support team leads and individual contributors with varying experience levels\n Development of team members including training, regular feedback, and establishment of goals\n Development and adoption of support metrics, reporting, and accountability across all support teams\n Performing weekly interactions, proactive performance management and long-term career planning\n Qualifications\n EDUCATION & EXPERIENCE\n BA/BS degree in Information Technology related discipline",
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      "raw": "Description\n The Infrastructure Team Lead is responsible for leading the design, implementation and ongoing operations of enterprise infrastructure services. This role provides technical leadership and daily management for a team of infrastructure administrators. The Team Lead collaborates closely with the application, data, and security teams to deliver high-quality services.\n At UHM, we understand diversity comes in many different forms. It’s our commitment to improve inclusion in the workplace through programs and policies that establish a positive and inclusive environment where every Partner, regardless of their background, can grow and excel. We value  diversity , educate on  equity , and create  inclusive partner opportunities to ensure that you know #U Belong AtUHM!\n DUTIES & RESPONSIBILITIES\n Provide technical direction and guidance to the IT Infrastructure Team\n Manage the daily tasks and priorities of the IT Infrastructure Team\n Assigning and managing tasks and projects using Azure DevOps to balance workload and capacity\n Manage the implementation of future infrastructure technology solutions with direction from Senior Infrastructure partners\n Manage on-premises and cloud environments including AWS, Active Directory, Azure, Entra, and M365 resources.\n Establish metrics and reporting to measure maturity and adoption for incident, change, and problem management\n Establish and maintain technology standards, templates, and technical documentation as necessary\n Develop a strong culture of customer service and exceeding partner expectations on a daily basis\n Develop and implement formal training and onboarding practices to promote growth and development within IT Infrastructure team\n Other duties may be assigned as necessary\n SUPERVISORY RESPONSIBILITIES\n Direct supervision of the support team leads and individual contributors with varying experience levels\n Development of team members including training, regular feedback, and establishment of goals\n Development and adoption of support metrics, reporting, and accountability across all support teams\n Performing weekly interactions, proactive performance management and long-term career planning\n Qualifications\n EDUCATION & EXPERIENCE\n BA/BS degree in Information Technology related discipline",
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    "description": "<p style=\"margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:107%;\">The Infrastructure Team Lead is responsible for leading the design, implementation and ongoing operations of enterprise infrastructure services. This role provides technical leadership and daily management for a team of infrastructure administrators. The Team Lead collaborates closely with the application, data, and security teams to deliver high-quality services. </span></span></span></p>\n\n<p style=\"margin-bottom:11px;\"> </p>\n\n<p style=\"margin-top:7px;margin-bottom:7px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\">At UHM, we understand diversity comes in many different forms. It’s our commitment to improve inclusion in the workplace through programs and policies that establish a positive and inclusive environment where every Partner, regardless of their background, can grow and excel. We value <span style=\"font-weight:bold;\"><span style=\"color:#252423;\">diversity</span></span>, educate on <span style=\"font-weight:bold;\"><span style=\"color:#252423;\">equity</span></span>, and create <span style=\"font-weight:bold;\"><span style=\"color:#252423;\">inclusive partner opportunities</span></span> to ensure that you know #U<span style=\"font-weight:bold;\"><span style=\"color:#252423;\">Belong</span></span>AtUHM!</span></span></p>\n\n<p style=\"margin-top:7px;margin-bottom:7px;\"> </p>\n\n<p><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"line-height:normal;\"><b><u><span style=\"color:#000000;\">DUTIES &amp; RESPONSIBILITIES </span></u></b></span></span></span></p>\n\n<ul style=\"margin-top:12px;margin-bottom:12px;\">\n\t<li style=\"margin-top:12px;margin-bottom:12px;margin-left:8px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"line-height:16.5pt;\">Provide technical direction and guidance to the IT Infrastructure Team </span></span></span></li>\n\t<li style=\"margin-top:12px;margin-bottom:12px;margin-left:8px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"line-height:16.5pt;\">Manage the daily tasks and priorities of the IT Infrastructure Team</span></span></span></li>\n\t<li style=\"margin-top:12px;margin-bottom:12px;margin-left:8px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"line-height:16.5pt;\">Assigning and managing tasks and projects using Azure DevOps to balance workload and capacity</span></span></span></li>\n\t<li style=\"margin-top:12px;margin-bottom:12px;margin-left:8px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"line-height:16.5pt;\">Manage the implementation of future infrastructure technology solutions with direction from Senior Infrastructure partners</span></span></span></li>\n\t<li style=\"margin-top:12px;margin-bottom:12px;margin-left:8px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"line-height:16.5pt;\">Manage on-premises and cloud environments including AWS, Active Directory, Azure, Entra, and M365 resources. </span></span></span></li>\n\t<li style=\"margin-top:12px;margin-bottom:12px;margin-left:8px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"line-height:16.5pt;\">Establish metrics and reporting to measure maturity and adoption for incident, change, and problem management</span></span></span></li>\n\t<li style=\"margin-top:12px;margin-bottom:12px;margin-left:8px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"line-height:16.5pt;\">Establish and maintain technology standards, templates, and technical documentation as necessary </span></span></span></li>\n\t<li style=\"margin-top:12px;margin-bottom:12px;margin-left:8px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"line-height:16.5pt;\">Develop a strong culture of customer service and exceeding partner expectations on a daily basis </span></span></span></li>\n\t<li style=\"margin-top:12px;margin-bottom:12px;margin-left:8px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"line-height:16.5pt;\">Develop and implement formal training and onboarding practices to promote growth and development within IT Infrastructure team</span></span></span></li>\n\t<li style=\"margin-top:12px;margin-bottom:12px;margin-left:8px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"line-height:16.5pt;\">Other duties may be assigned as necessary</span></span></span></li>\n</ul>\n\n<p style=\"margin-top:12px;margin-bottom:12px;margin-left:8px;\"> </p>\n\n<p style=\"margin-top:12px;margin-bottom:12px;margin-left:8px;\"> </p>\n\n<p><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"line-height:normal;\"><b><u><span style=\"color:#000000;\">SUPERVISORY RESPONSIBILITIES</span></u></b></span></span></span></p>\n\n<ul style=\"margin-bottom:11px;\">\n\t<li style=\"margin-bottom:11px;margin-left:8px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"line-height:13.5pt;\"><span style=\"color:#000000;\">Direct supervision of the support team leads and individual contributors with varying experience levels</span></span></span></span></li>\n\t<li style=\"margin-bottom:11px;margin-left:8px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"line-height:13.5pt;\"><span style=\"color:#000000;\">Development of team members including training, regular feedback, and establishment of goals</span></span></span></span></li>\n\t<li style=\"margin-bottom:11px;margin-left:8px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"line-height:13.5pt;\"><span style=\"color:#000000;\">Development and adoption of support metrics, reporting, and accountability across all support teams</span></span></span></span></li>\n\t<li style=\"margin-bottom:11px;margin-left:8px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"line-height:13.5pt;\"><span style=\"color:#000000;\">Performing weekly interactions, proactive performance management and long-term career planning</span></span></span></span></li>\n</ul>",
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If hired, the employer will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.</span></span></span></p>\n\n<p style=\"margin-top:7px;margin-bottom:7px;\"> </p>\n\n<p style=\"margin-top:7px;margin-bottom:7px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\">Union Home Mortgage Corp. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.</span></span></p>",
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