CONTRACTOR SERVICE

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    "requisitionDescription": "<div><p id=\"isPasted\"><strong>Summary:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</strong>Under the supervision of the Contractor Sales Manager or Branch Manager, works directly with contractor customers and homeowners selling lumber &amp; building materials.</p><p>&nbsp;</p><p><strong>Essential Duties and Responsibilities to include but not limited to:</strong></p><ul><li>Serves contractors and homeowners, either in person or via phone, preparing quotes, selling materials, and scheduling deliveries.</li><li>Adheres to company policy regarding order quotes, creating customer orders, and taking deposits on orders.</li><li>Responsible for assigned cash drawer and proper currency handling procedures.</li><li>Processes returns of material in the Spruce computer system, as well as requesting RMA&rsquo;s from vendors.</li><li>Approaches customers and offers assistance</li><li>Exercises courtesy dealing with customers</li><li>Makes every effort to locate non-stock product for customers.</li><li>Suggest additional items for customers to complete their project.</li><li>Encourages additional sales with helpful attitude and relationship building skills.</li><li>Keeps aware of low or out of stock situations.</li><li>Utilizes price book and product catalogues.</li><li>Offers advice and assistance to customers purchasing millwork.</li><li>Confers with supervisor regarding unusual or large customer orders as well as special pricing.</li><li>Keeps aware of advertised and sale items.</li><li>Coordinates deliveries with dispatcher.</li><li>Ensures delivery directions to job sites are accurate.</li><li>Verifies identity of purchasers using in-house charge accounts.</li><li>Verifies identity of customers issuing a check for payment of merchandise.</li><li>Assists in maintaining cleanliness of store location.</li><li>Expedites solutions to customer complaints or refers to a supervisor.</li><li>Maintain an acceptable gross margin to forecast.</li><li>Follow instructions, work without supervision, and complete assignments in a timely and accurate manner.</li><li>Work productively; number of sales per day, add on sales, quotes to orders, suggestive selling, etc.</li><li>Coordinate returns and credits for incorrectly ordered customer orders.</li><li>Attend training and education seminars, as well as reading periodicals, to keep up to date regarding industry changes and new products.</li></ul><p>&nbsp;</p><ul><li>Adheres to all Company operational and security policies.</li><li>Help collect past-due balances and communicate any negative/positive &nbsp;</li></ul><p>&nbsp; &nbsp; &nbsp;&nbsp;changes to existing accounts.</p><ul><li>Achieves individual sales goals as determined by budget forecasts.</li><li>Assists in the training of new associates</li><li>Assists other associates when needed</li><li>Communicates and cooperates with all departments, personnel, and store locations.</li><li>Maintains a professional attitude.</li><li>Maintains a professional appearance.</li></ul><p>&nbsp;</p><p>As with all other jobs other duties may be assigned. &nbsp;Management reserves the right to reassign an individual in this position to another position in the interest of efficient personnel utilization.</p></div>\n",
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