Team Member (Nothing Bundt Cakes Evergreen - San Jose, CA)

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    "description": "<p><strong>Position Summary:</strong></p>\r\n\r\n<p>The Nothing Bundt Cakes (NbC) Team Member plays a vital role in delivering joy to guests through exceptional service, quality bakery production, and a welcoming atmosphere. Whether engaging directly with guests, preparing delicious cakes, frosting, or maintaining a clean and organized bakery, this role is integral to the team&rsquo;s success. A Team Member embodies NbC&rsquo;s core values and ensures every guest has a memorable experience.</p>\r\n\r\n<p><strong>Accountabilities/Duties:</strong></p>\r\n\r\n<ul>\r\n\t<li>Provide outstanding customer service, warmly greeting guests and assisting with orders in person and via phone.</li>\r\n\t<li>Maintain strong product knowledge to educate guests on NbC cakes, flavors, sizes, and retail.</li>\r\n\t<li>Assist in the preparation, baking, frosting, and packaging of cakes following strict proprietary recipes and food safety guidelines.</li>\r\n\t<li>Ensure all food handling and sanitation standards comply with health and safety regulations.</li>\r\n\t<li>Operate bakery equipment such as commercial-grade mixers, ovens, and frosting tools with precision.</li>\r\n\t<li>Maintain an organized and clean bakery, including dishwashing, sweeping, mopping, and sanitizing workstations.</li>\r\n\t<li>Monitor inventory levels and notify management when replenishment is required.</li>\r\n\t<li>Work collaboratively with team members to uphold brand standards and ensure efficient bakery operations.</li>\r\n\t<li>Uphold strict adherence to dress code, personal hygiene, and operational procedures.</li>\r\n</ul>\r\n\r\n<p><strong>Knowledge, Skills, and Abilities:</strong></p>\r\n\r\n<ul>\r\n\t<li>Excellent customer service and communication skills with a warm and positive attitude.</li>\r\n\t<li>Strong multitasking and organizational skills in a fast-paced environment.</li>\r\n\t<li>Ability to perform precise, repetitive tasks requiring continuous hand, wrist, and arm movement.</li>\r\n\t<li>Understanding of basic math and measurement units for accurate ingredient preparation.</li>\r\n\t<li>Capacity to lift to 50 pounds and stand for extended periods.</li>\r\n\t<li>Ability to follow detailed instructions and work with minimal supervision.</li>\r\n\t<li>Experience in a bakery, restaurant, catering, or retail setting is a plus.</li>\r\n</ul>\r\n\r\n<p><strong>Core Values and Competencies:</strong></p>\r\n\r\n<p><strong>Servant&rsquo;s Heart:</strong></p>\r\n\r\n<ul>\r\n\t<li>Puts the needs of the guest and team first.</li>\r\n\t<li>Demonstrates reliability, trustworthiness, and responsiveness.</li>\r\n\t<li>Acts with humility and empathy.</li>\r\n</ul>\r\n\r\n<p><strong>Spirit of a Champion:</strong></p>\r\n\r\n<ul>\r\n\t<li>Takes initiative and ownership of responsibilities.</li>\r\n\t<li>Shows drive and passion for delivering excellence.</li>\r\n\t<li>Maintains a strong sense of urgency and upholds brand standards.</li>\r\n</ul>\r\n\r\n<p><strong>Genuine Connections:</strong></p>\r\n\r\n<ul>\r\n\t<li>Engages warmly and authentically with guests and team members.</li>\r\n\t<li>Communicates openly, clearly, and respectfully.</li>\r\n\t<li>Builds positive, productive relationships.</li>\r\n</ul>\r\n\r\n<p><strong>Education, Certifications, and Work Experience Requirements:</strong></p>\r\n\r\n<ul>\r\n\t<li>Must be at least 16 years old (18 years old for certain roles such as baking, frosting and dishwashing).</li>\r\n\t<li>No formal education or experience required, but prior experience in guest service, bakery, restaurant, or retail is a plus.</li>\r\n</ul>\r\n\r\n<p><strong>Work Availability:</strong></p>\r\n\r\n<ul>\r\n\t<li>Must have flexibility to work various shifts, including early mornings, evenings, weekends, and holidays, based on business demands.</li>\r\n</ul>\r\n\r\n<p>Join our team and help us spread joy one delicious bite at a time!</p>\r\n",
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