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Service Delivery Coordinator

28aef87c 0536 4e1b 94d5 3797c0715a8c 19000101 000001 · Champaign, IL, US, Champaign, IL · Active · $20–$24 / year · ADP Workforce Now Recruiting

Job facts

FieldValue
Company28aef87c 0536 4e1b 94d5 3797c0715a8c 19000101 000001
TitleService Delivery Coordinator
Normalized title-
Department / team-
LocationChampaign, IL, United States
Work model-
Employment typeFull Time
Salary$20–$24 / year
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-03-18 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

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PageWhat it containsOpen
Company jobsActive postings from 28aef87c 0536 4e1b 94d5 3797c0715a8c 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Champaign.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company28aef87c 0536 4e1b 94d5 3797c0715a8c 19000101 000001
Sourcebd78a5e2-15f2-4af1-82d6-3744fdf755e9
ATS providerADP Workforce Now Recruiting

Description

Service Delivery Coordinator At Pavlov Media, we’re on a mission to create something extraordinary. We’re passionate about delivering a far superior internet experience to the communities we serve, powered by cutting-edge fiber technology. But it’s not just about speed and reliability—at Pavlov, we see our role as an opportunity to bring people closer together. Through the services we provide, we connect more than just devices; we help foster connections that strengthen communities, businesses, and enrich lives. If you’re looking to be part of a team that’s making a real impact, Pavlov Media is the place for you. Job Description: Pavlov Media is seeking a proactive and solutions-oriented Service Delivery Coordinator to join our team. This key role is essential to maintaining strong customer relationships, ensuring satisfaction, and resolving service-related issues with efficiency and care. As the primary point of contact for customers you will represent the face of Pavlov Media delivering exceptional support, managing fiber installation schedules, and coordinating closely with contractors. While this is not a sales position, it plays a strategic role in customer success by ensuring seamless service delivery and execution. Key Responsibilities/Duties Serve as the main liaison between customers and contractors for fiber-related service needs Schedule and coordinate fiber installations, maintenance, and burials Proactively monitor and manage service delivery timelines to ensure customer satisfaction Address and resolve service-related issues quickly and effectively Maintain detailed records of service activities and customer interactions Collaborate with internal departments to ensure a smooth customer experience Report daily to Pavlov Media’s corporate headquarters What We’re Looking For: We are looking for a highly organized, detail-oriented, and customer-focused professional who thrives in a fast-paced environment. The ideal candidate is someone who takes ownership of their work, communicates clearly, and is driven by a passion for delivering exceptional service. Key Qualities and Skills: Exceptional Communication Skills: Able to communicate clearly and professionally with customers, contractors, and internal teams Strong Organizational Abilities: Comfortable managing multiple schedules, priorities, and deadlines with accuracy Problem-Solving Mindset: Proactive, resourceful, and able to think critically under pressure Customer-First Mentality: Committed to providing a smooth and positive experience for all customers Adaptability: Comfortable working in a dynamic environment with changing priorities Technical Aptitude: Basic understanding of fiber networks, telecom, or utility service delivery is a plus Team Collaboration: Works well across departments and with external partners to maintain service excellence Professionalism and Accountability: Reliable, trustworthy, and takes pride in high-quality execution Preferred Experience: Experience in service coordination, customer support, dispatching, or project coordination Familiarity with scheduling platforms, ERP systems, or ticketing software Background in telecommunications, construction coordination, or a similar service-driven industry Join a growing and innovative company where your attention to detail and dedication to customer service will make a measurable difference every day. Feedback Collection : Gather and report customer feedback to help improve services and products. Compensation & Benefits: The salary range for this position is: $20 - $24 per hour Actual base pay for this job will depend on the candidate's primary work location and other factors, such as relevant skills and experience. Pavlov Media is committed to complying with the Equal Pay Act and places a strong emphasis on internal equity when determining compensation. Final pay will be determined based on the candidate’s skills, experience, and alignment with our internal equity standards, ensuring fairness and consistency across the organization. The salary banding for this role also allows room for growth, with opportunities for pay increases within the band based on performance and contributions. Compensation is one part of the total rewards package at Pavlov Media. We also offer the following benefits to support the well-being of our employees: 15 company paid holidays 3 weeks PTO Medical, Dental, Vision starting day one 401K with company match Health and Flexible Savings Account Life and AD&D, Spousal Life, Child Life Insurance Plans Educational and professional reimbursement Short- and long-term disability benefits Pavlov Media is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or reasonable accommodation due to a disability during the application process, read more about requesting accommodation. ______________________________________ Internal Use Job Title: Account Manager Department: Account Management Reports To: Matt Mimnaugh FLSA status: Exempt Category: Professional

Full job record

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TitleService Delivery Coordinator
Normalized Title—
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Activeyes
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Department—
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CountryUnited States
RegionIL
CityChampaign
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Salary Min20
Salary Max24
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First Seen At2026-05-31 18:53:18Z
Last Seen At2026-06-06 13:17:43Z
Last Checked At2026-06-06 13:17:43Z
Last Changed At2026-06-06 13:17:43Z
Inactive At—
Source Posted At2026-03-18 13:18:00Z
Source Updated At—
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    "requisitionDescription": "<div><div><div style='margin: 0px;padding: 0px;color: rgb(0, 0, 0);font-family: \"Segoe UI\", \"Segoe UI Web\", Arial, Verdana, sans-serif;font-size: 12px;font-style: normal;font-weight: 400;text-align: start;text-indent: 0px;text-transform: none;background-color: rgb(255, 255, 255);' data-pasted=\"true\"><p style=\"margin: 0px 0px 10.6667px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: center;text-indent: 0px;\"><span style=\"margin: 0px;padding: 0px;color: rgb(104, 40, 153);font-size:32px;text-decoration: underline;line-height: 45.3375px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-weight: bold;\"><span style=\"margin: 0px;padding: 0px;\">Service Delivery Coordinator</span></span><span style=\"margin: 0px;padding: 0px;font-size:32px;line-height: 45.3375px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;color: rgb(104, 40, 153);\">&nbsp;</span></p><p style=\"margin: 6px 0px;padding: 5.33333px;border-width: 0.666667px;border-style: solid;border-color: rgb(0, 0, 0);font-weight: normal;font-style: normal;vertical-align: baseline;font-kerning: none;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;\"><span style=\"margin: 0px;padding: 0px;color: rgb(0, 0, 0);font-size:16px;line-height: 19px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">At Pavlov Media,&nbsp;we&rsquo;re&nbsp;on a mission to create something extraordinary.&nbsp;We&rsquo;re&nbsp;passionate about delivering a far superior internet experience to the communities we serve, powered by&nbsp;cutting-edge&nbsp;fiber technology. But&nbsp;it&rsquo;s&nbsp;not just about speed and reliability&mdash;at Pavlov, we see our role as an opportunity to bring people closer together. Through the services we provide, we connect more than just devices; we help foster connections that strengthen communities, businesses, and enrich lives. If&nbsp;you&rsquo;re&nbsp;looking to be part of a team&nbsp;that&rsquo;s&nbsp;making a real impact, Pavlov Media is the place for you.</span></span><span style=\"margin: 0px;padding: 0px;font-size:16px;line-height: 19px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;color: rgb(0, 0, 0);\">&nbsp;</span></p><p style=\"margin: 0px 0px 10.6667px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 18.3px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;color: rgb(0, 0, 0);\">&nbsp;</span></p><p style=\"margin: 0px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;\"><span style=\"margin: 0px;padding: 0px;color: rgb(0, 0, 0);font-size:16px;line-height: 19px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-weight: bold;\"><span style=\"margin: 0px;padding: 0px;\">Job Description:</span></span><span style=\"margin: 0px;padding: 0px;font-size:16px;line-height: 19px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;color: rgb(0, 0, 0);\">&nbsp;</span></p><p style=\"margin: 0px 0px 10.6667px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;\"><span style=\"margin: 0px;padding: 0px;font-size:16px;line-height: 21.85px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Pavlov Media is&nbsp;seeking&nbsp;a proactive and solutions-oriented&nbsp;</span></span><span style=\"margin: 0px;padding: 0px;font-size:16px;line-height: 21.85px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-weight: bold;\"><span style=\"margin: 0px;padding: 0px;\">Service Delivery Coordinator</span></span><span style=\"margin: 0px;padding: 0px;font-size:16px;line-height: 21.85px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">&nbsp;to join our team. This key role is essential to&nbsp;maintaining&nbsp;strong customer relationships, ensuring satisfaction, and resolving service-related issues with efficiency and care.</span></span><span style=\"margin: 0px;padding: 0px;font-size:16px;line-height: 21.85px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\">&nbsp;</span></p><p style=\"margin: 0px 0px 10.6667px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;\"><span style=\"margin: 0px;padding: 0px;font-size:16px;line-height: 21.85px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">As the primary point of contact for customers you will&nbsp;represent&nbsp;the face of Pavlov Media delivering exceptional support, managing fiber installation schedules, and coordinating closely with contractors. While this is not a sales position, it plays a strategic role in customer success by ensuring seamless service delivery and execution.</span></span><span style=\"margin: 0px;padding: 0px;font-size:16px;line-height: 21.85px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\">&nbsp;</span></p><p style=\"margin: 0px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;\"><span style=\"margin: 0px;padding: 0px;font-size:16px;text-decoration: none;line-height: 19.3167px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-weight: bold;\"><span style=\"margin: 0px;padding: 0px;\">Key Responsibilities/Duties</span></span><span style=\"margin: 0px;padding: 0px;font-size:16px;line-height: 19.3167px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\">&nbsp;</span></p><ul style=\"list-style-type: disc;\"><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:16px;line-height: 21.85px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Serve as the main liaison between customers and contractors for fiber-related service needs</span></span></li><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:16px;line-height: 21.85px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Schedule and coordinate fiber installations, maintenance, and burials</span></span></li><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:16px;line-height: 21.85px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Proactively monitor and manage service delivery timelines to ensure customer satisfaction</span></span></li><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:16px;line-height: 21.85px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Address and resolve service-related issues quickly and effectively</span></span></li><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:16px;line-height: 21.85px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Maintain detailed records of service activities and customer interactions</span></span></li><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:16px;line-height: 21.85px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Collaborate with internal departments to ensure a smooth customer experience</span></span></li><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:16px;line-height: 21.85px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Report daily to Pavlov Media&rsquo;s corporate headquarters</span></span></li></ul><p style=\"margin: 0px 0px 10.6667px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;\"><span style=\"margin: 0px;padding: 0px;font-size:16px;line-height: 21.85px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\">&nbsp;</span></p><p style=\"margin: 0px 0px 10.6667px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;\"><span style=\"margin: 0px;padding: 0px;font-size:16px;text-decoration: none;line-height: 21.85px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-weight: bold;\"><span style=\"margin: 0px;padding: 0px;\">What&nbsp;We&rsquo;re&nbsp;Looking For:</span></span><span style=\"margin: 0px;padding: 0px;font-size:16px;line-height: 21.85px;font-family: WordVisiCarriageReturn_MSFontService, Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\"> </span><br style=\"margin: 0px;padding: 0px;\"></span><span style=\"margin: 0px;padding: 0px;font-size:16px;line-height: 21.85px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">We are looking for a highly organized, detail-oriented, and customer-focused professional who thrives in a fast-paced environment. The ideal candidate is someone who takes ownership of their work, communicates clearly, and is driven by a passion for delivering exceptional service.</span></span><span style=\"margin: 0px;padding: 0px;font-size:16px;line-height: 21.85px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\">&nbsp;</span></p><p style=\"margin: 0px 0px 10.6667px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;\"><span style=\"margin: 0px;padding: 0px;font-size:16px;line-height: 21.85px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\">&nbsp;</span></p><p style=\"margin: 0px 0px 10.6667px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;\"><span style=\"margin: 0px;padding: 0px;font-size:16px;text-decoration: none;line-height: 21.85px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-weight: bold;\"><span style=\"margin: 0px;padding: 0px;\">Key&nbsp;Qualities and Skills:</span></span><span style=\"margin: 0px;padding: 0px;font-size:16px;line-height: 21.85px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\">&nbsp;</span></p><ul style=\"list-style-type: disc;\"><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:16px;line-height: 21.85px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-weight: bold;\"><span style=\"margin: 0px;padding: 0px;\">Exceptional Communication Skills:</span></span><span style=\"margin: 0px;padding: 0px;font-size:16px;line-height: 21.85px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Able to communicate clearly and professionally with customers, contractors, and internal teams</span></span></li><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:16px;line-height: 21.85px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-weight: bold;\"><span style=\"margin: 0px;padding: 0px;\">Strong Organizational Abilities:</span></span><span style=\"margin: 0px;padding: 0px;font-size:16px;line-height: 21.85px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Comfortable managing multiple schedules, priorities, and deadlines with accuracy</span></span></li></ul></div><div style='margin: 0px;padding: 0px;color: rgb(0, 0, 0);font-family: \"Segoe UI\", \"Segoe UI Web\", Arial, Verdana, sans-serif;font-size: 12px;font-style: normal;font-weight: 400;text-align: start;text-indent: 0px;text-transform: none;background-color: rgb(255, 255, 255);'><ul style=\"list-style-type: disc;\"><li style=\"margin-left: 24px;\"><span data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW49143251 BCX8\" style=\"margin: 0px;padding: 0px;font-size:16px;line-height: 21.85px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-weight: bold;\"><span class=\"NormalTextRun SCXW49143251 BCX8\" style=\"margin: 0px;padding: 0px;\">Problem-Solving Mindset:</span></span><span data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW49143251 BCX8\" style=\"margin: 0px;padding: 0px;font-size:16px;line-height: 21.85px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span class=\"NormalTextRun SCXW49143251 BCX8\" style=\"margin: 0px;padding: 0px;\">Proactive, resourceful, and able to think critically under pressure</span></span></li><li style=\"margin-left: 24px;\"><span data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW49143251 BCX8\" style=\"margin: 0px;padding: 0px;font-size:16px;line-height: 21.85px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-weight: bold;\"><span class=\"NormalTextRun SCXW49143251 BCX8\" style=\"margin: 0px;padding: 0px;\">Customer-First Mentality:</span></span><span data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW49143251 BCX8\" style=\"margin: 0px;padding: 0px;font-size:16px;line-height: 21.85px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span class=\"NormalTextRun SCXW49143251 BCX8\" style=\"margin: 0px;padding: 0px;\">Committed to providing a smooth and positive experience for all customers</span></span></li><li style=\"margin-left: 24px;\"><span data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW49143251 BCX8\" style=\"margin: 0px;padding: 0px;font-size:16px;line-height: 21.85px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-weight: bold;\"><span class=\"NormalTextRun SCXW49143251 BCX8\" style=\"margin: 0px;padding: 0px;\">Adaptability:</span></span><span data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW49143251 BCX8\" style=\"margin: 0px;padding: 0px;font-size:16px;line-height: 21.85px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span class=\"NormalTextRun SCXW49143251 BCX8\" style=\"margin: 0px;padding: 0px;\">Comfortable working in a dynamic environment with changing priorities</span></span></li><li style=\"margin-left: 24px;\"><span data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW49143251 BCX8\" style=\"margin: 0px;padding: 0px;font-size:16px;line-height: 21.85px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-weight: bold;\"><span class=\"NormalTextRun SCXW49143251 BCX8\" style=\"margin: 0px;padding: 0px;\">Technical Aptitude:</span></span><span data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW49143251 BCX8\" style=\"margin: 0px;padding: 0px;font-size:16px;line-height: 21.85px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span class=\"NormalTextRun SCXW49143251 BCX8\" style=\"margin: 0px;padding: 0px;\">Basic understanding of fiber networks, telecom, or utility service delivery is a plus</span></span></li><li style=\"margin-left: 24px;\"><span data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW49143251 BCX8\" style=\"margin: 0px;padding: 0px;font-size:16px;line-height: 21.85px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-weight: bold;\"><span class=\"NormalTextRun SCXW49143251 BCX8\" style=\"margin: 0px;padding: 0px;\">Team Collaboration:</span></span><span data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW49143251 BCX8\" style=\"margin: 0px;padding: 0px;font-size:16px;line-height: 21.85px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span class=\"NormalTextRun SCXW49143251 BCX8\" style=\"margin: 0px;padding: 0px;\">Works well across departments and with external partners to maintain service excellence</span></span></li><li style=\"margin-left: 24px;\"><span data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW49143251 BCX8\" style=\"margin: 0px;padding: 0px;font-size:16px;line-height: 21.85px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-weight: bold;\"><span class=\"NormalTextRun SCXW49143251 BCX8\" style=\"margin: 0px;padding: 0px;\">Professionalism and Accountability:</span></span><span data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW49143251 BCX8\" style=\"margin: 0px;padding: 0px;font-size:16px;line-height: 21.85px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span class=\"NormalTextRun SCXW49143251 BCX8\" style=\"margin: 0px;padding: 0px;\">Reliable, trustworthy, and takes pride in high-quality execution</span></span></li></ul><p style=\"margin: 0px 0px 10.6667px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;\"><span style=\"margin: 0px;padding: 0px;font-size:16px;text-decoration: none;line-height: 21.85px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-weight: bold;\"><span style=\"margin: 0px;padding: 0px;\">Preferred Experience:</span></span><span style=\"margin: 0px;padding: 0px;font-size:16px;line-height: 21.85px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\">&nbsp;</span></p><ul style=\"list-style-type: disc;\"><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:16px;line-height: 21.85px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Experience in service coordination, customer support, dispatching, or project coordination</span></span></li><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:16px;line-height: 21.85px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Familiarity with scheduling platforms, ERP systems, or ticketing software</span></span></li><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:16px;line-height: 21.85px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Background in telecommunications, construction coordination, or a similar service-driven industry</span></span></li><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:16px;line-height: 21.85px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Join a growing and innovative company where your attention to detail and dedication to customer service will make a measurable difference every day.</span></span></li><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:16px;line-height: 19px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-weight: normal;\"><span style=\"margin: 0px;padding: 0px;\">Feedback Collection</span></span><span style=\"margin: 0px;padding: 0px;font-size:16px;line-height: 19px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">: Gather and report customer feedback to help improve services and products.</span></span></li></ul><p style=\"margin: 0px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: rgb(255, 255, 255);color: windowtext;text-align: left;text-indent: 0px;\"><span style=\"margin: 0px;padding: 0px;font-size:16px;line-height: 19px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;color: rgb(0, 0, 0);\">&nbsp;</span></p><p style=\"margin: auto 0px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;\"><span style=\"margin: 0px;padding: 0px;font-size:16px;line-height: 19px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;color: rgb(0, 0, 0);\">&nbsp;</span></p><p style=\"margin: 0px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: rgb(255, 255, 255);color: windowtext;text-align: left;text-indent: 0px;\"><span style=\"margin: 0px;padding: 0px;color: rgb(0, 0, 0);font-size:16px;line-height: 19px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-weight: bold;\"><span style=\"margin: 0px;padding: 0px;\">Compensation &amp; Benefits:</span></span><span style=\"margin: 0px;padding: 0px;font-size:16px;line-height: 19px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;color: rgb(0, 0, 0);\">&nbsp;</span></p><p style=\"margin: 0px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: rgb(255, 255, 255);color: windowtext;text-align: left;text-indent: 0px;\"><span style=\"margin: 0px;padding: 0px;color: rgb(0, 0, 0);font-size:16px;line-height: 19px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">The salary range for this position is:&nbsp;$20 - $24 per hour</span></span><span style=\"margin: 0px;padding: 0px;font-size:16px;line-height: 19px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;color: rgb(0, 0, 0);\">&nbsp;</span></p><p style=\"margin: 0px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: rgb(255, 255, 255);color: windowtext;text-align: left;text-indent: 0px;\"><span style=\"margin: 0px;padding: 0px;font-size:16px;line-height: 19px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;color: rgb(0, 0, 0);\">&nbsp;</span></p><p style=\"margin: 0px 0px auto;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: rgb(255, 255, 255);color: windowtext;text-align: left;text-indent: 0px;\"><span style=\"margin: 0px;padding: 0px;color: rgb(0, 0, 0);font-size:16px;font-style: italic;line-height: 19px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Actual base pay for this job will depend on the candidate&#39;s primary work location and other factors, such as relevant skills and experience. Pavlov Media is committed to complying with the Equal Pay Act and places a strong emphasis on internal equity when determining compensation. Final pay will be determined based on the candidate&rsquo;s skills, experience, and alignment with our internal equity standards, ensuring fairness and consistency across the organization. The salary banding for this role also allows room for growth, with opportunities for pay increases within the band based on performance and contributions.&nbsp;</span></span><span style=\"margin: 0px;padding: 0px;font-size:16px;line-height: 19px;font-family: WordVisiCarriageReturn_MSFontService, Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;color: rgb(0, 0, 0);\"><span style=\"margin: 0px;padding: 0px;\"> </span><br style=\"margin: 0px;padding: 0px;\"></span><span style=\"margin: 0px;padding: 0px;font-size:16px;line-height: 19px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;color: rgb(0, 0, 0);\">&nbsp;</span></p><p style=\"margin: 0px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: rgb(255, 255, 255);color: windowtext;text-align: left;text-indent: 0px;\"><span style=\"margin: 0px;padding: 0px;color: rgb(0, 0, 0);font-size:16px;line-height: 19px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Compensation is one part of the total rewards package at Pavlov Media. We also offer the following benefits to support the well-being of our employees: </span></span><span style=\"margin: 0px;padding: 0px;font-size:16px;line-height: 19px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;color: rgb(0, 0, 0);\">&nbsp;</span></p><ul style=\"list-style-type: disc;\"><li style=\"margin-left: 24px;\"><span data-contrast=\"none\" lang=\"EN-US\" class=\"TextRun SCXW49143251 BCX8\" style=\"margin: 0px;padding: 0px;color: rgb(0, 0, 0);font-size:16px;line-height: 22.0875px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span class=\"NormalTextRun SCXW49143251 BCX8\" style=\"margin: 0px;padding: 0px;\">15 company paid holidays</span></span></li></ul></div><div style='margin: 0px;padding: 0px;color: rgb(0, 0, 0);font-family: \"Segoe UI\", \"Segoe UI Web\", Arial, Verdana, sans-serif;font-size: 12px;font-style: normal;font-weight: 400;text-align: start;text-indent: 0px;text-transform: none;background-color: rgb(255, 255, 255);'><ul style=\"list-style-type: disc;\"><li style=\"margin-left: 24px;\"><span data-contrast=\"none\" lang=\"EN-US\" class=\"TextRun SCXW49143251 BCX8\" style=\"margin: 0px;padding: 0px;color: rgb(0, 0, 0);font-size:16px;line-height: 22.0875px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span class=\"NormalTextRun SCXW49143251 BCX8\" style=\"margin: 0px;padding: 0px;\">3 weeks PTO</span></span></li><li style=\"margin-left: 24px;\"><span data-contrast=\"none\" lang=\"EN-US\" class=\"TextRun SCXW49143251 BCX8\" style=\"margin: 0px;padding: 0px;color: rgb(0, 0, 0);font-size:16px;line-height: 22.0875px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span class=\"NormalTextRun SCXW49143251 BCX8\" style=\"margin: 0px;padding: 0px;\">Medical, Dental, Vision starting day one</span></span></li><li style=\"margin-left: 24px;\"><span data-contrast=\"none\" lang=\"EN-US\" class=\"TextRun SCXW49143251 BCX8\" style=\"margin: 0px;padding: 0px;color: rgb(0, 0, 0);font-size:16px;line-height: 22.0875px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span class=\"NormalTextRun SCXW49143251 BCX8\" style=\"margin: 0px;padding: 0px;\">401K with company match&nbsp;</span></span></li><li style=\"margin-left: 24px;\"><span data-contrast=\"none\" lang=\"EN-US\" class=\"TextRun SCXW49143251 BCX8\" style=\"margin: 0px;padding: 0px;color: rgb(0, 0, 0);font-size:16px;line-height: 22.0875px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span class=\"NormalTextRun SCXW49143251 BCX8\" style=\"margin: 0px;padding: 0px;\">Health and Flexible Savings Account</span></span></li><li style=\"margin-left: 24px;\"><span data-contrast=\"none\" lang=\"EN-US\" class=\"TextRun SCXW49143251 BCX8\" style=\"margin: 0px;padding: 0px;color: rgb(0, 0, 0);font-size:16px;line-height: 22.0875px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span class=\"NormalTextRun SCXW49143251 BCX8\" style=\"margin: 0px;padding: 0px;\">Life and AD&amp;D, Spousal Life, Child Life Insurance Plans</span></span></li><li style=\"margin-left: 24px;\"><span data-contrast=\"none\" lang=\"EN-US\" class=\"TextRun SCXW49143251 BCX8\" style=\"margin: 0px;padding: 0px;color: rgb(0, 0, 0);font-size:16px;line-height: 22.0875px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span class=\"NormalTextRun SCXW49143251 BCX8\" style=\"margin: 0px;padding: 0px;\">Educational and professional reimbursement</span></span></li><li style=\"margin-left: 24px;\"><span data-contrast=\"none\" lang=\"EN-US\" class=\"TextRun SCXW49143251 BCX8\" style=\"margin: 0px;padding: 0px;color: rgb(0, 0, 0);font-size:16px;line-height: 22.0875px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span class=\"NormalTextRun SCXW49143251 BCX8\" style=\"margin: 0px;padding: 0px;\">Short- and long-term disability benefits&nbsp;</span></span></li></ul><p style=\"margin: 0px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: rgb(255, 255, 255);color: windowtext;text-align: left;text-indent: 0px;\"><span style=\"margin: 0px;padding: 0px;color: rgb(0, 0, 0);font-size:13px;font-style: italic;line-height: 16px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Pavlov Media is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or reasonable accommodation due to a disability during the application process, read more about requesting accommodation.</span></span><span style=\"margin: 0px;padding: 0px;font-size:13px;line-height: 16px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;color: rgb(0, 0, 0);\">&nbsp;</span></p><p style=\"margin: 0px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 18px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;color: rgb(0, 0, 0);\">&nbsp;</span></p><p style=\"margin: 0px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: center;text-indent: 0px;\"><span style=\"margin: 0px;padding: 0px;color: rgb(116, 116, 116);font-size:15px;line-height: 18px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">______________________________________</span></span><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 18px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;color: rgb(116, 116, 116);\">&nbsp;</span></p><p style=\"margin: 0px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 18px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;color: rgb(0, 0, 0);\">&nbsp;</span></p><p style=\"margin: 0px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;\"><span style=\"margin: 0px;padding: 0px;color: rgb(0, 0, 0);font-size:15px;line-height: 18px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-weight: bold;\"><span style=\"margin: 0px;padding: 0px;\">Internal Use</span></span><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 18px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;color: rgb(0, 0, 0);\">&nbsp;</span></p><p style=\"margin: 0px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;\"><span style=\"margin: 0px;padding: 0px;color: rgb(0, 0, 0);font-size:11px;line-height: 14.2333px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-weight: bold;\"><span style=\"margin: 0px;padding: 0px;\">Job Title:&nbsp;Account Manager</span></span><span style=\"margin: 0px;padding: 0px;font-size:11px;line-height: 14.2333px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;color: rgb(0, 0, 0);\">&nbsp;</span></p><p style=\"margin: 0px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;\"><span style=\"margin: 0px;padding: 0px;color: rgb(0, 0, 0);font-size:11px;line-height: 14.2333px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-weight: bold;\"><span style=\"margin: 0px;padding: 0px;\">Department:&nbsp;Account Management</span></span><span style=\"margin: 0px;padding: 0px;font-size:11px;line-height: 14.2333px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;color: rgb(0, 0, 0);\">&nbsp;</span></p><p style=\"margin: 0px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;\"><span style=\"margin: 0px;padding: 0px;color: rgb(0, 0, 0);font-size:11px;line-height: 14.2333px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-weight: bold;\"><span style=\"margin: 0px;padding: 0px;\">Reports To:&nbsp;Matt Mimnaugh</span></span><span style=\"margin: 0px;padding: 0px;font-size:11px;line-height: 14.2333px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;color: rgb(0, 0, 0);\">&nbsp;</span></p><p style=\"margin: 0px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;\"><span style=\"margin: 0px;padding: 0px;color: rgb(0, 0, 0);font-size:11px;line-height: 14.2333px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-weight: bold;\"><span style=\"margin: 0px;padding: 0px;\">FLSA status: &nbsp;Exempt</span></span><span style=\"margin: 0px;padding: 0px;font-size:11px;line-height: 14.2333px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;color: rgb(0, 0, 0);\">&nbsp;</span></p><p style=\"margin: 0px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;\"><span style=\"margin: 0px;padding: 0px;color: rgb(0, 0, 0);font-size:11px;line-height: 14.2333px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-weight: bold;\"><span style=\"margin: 0px;padding: 0px;\">Category: Professional</span></span><span style=\"margin: 0px;padding: 0px;font-size:11px;line-height: 14.2333px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;color: rgb(0, 0, 0);\">&nbsp;</span></p><p style=\"margin: 0px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;\"><span style=\"margin: 0px;padding: 0px;color: rgb(0, 0, 0);font-size:15px;line-height: 18.3px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-weight: bold;\"><span style=\"margin: 0px;padding: 0px;\"> </span></span><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 18.3px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;color: rgb(0, 0, 0);\">&nbsp;</span></p><p style=\"margin: 0px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;\"><span style=\"margin: 0px;padding: 0px;font-size:19px;line-height: 25.575px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;color: rgb(0, 0, 0);\">&nbsp;</span></p><p style=\"margin: 0px 0px 10.6667px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;\"><span style=\"margin: 0px;padding: 0px;font-size:16px;line-height: 20.925px;font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;\">&nbsp;</span></p></div></div></div>\n",
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    "requisitionTitle": "Service Delivery Coordinator",
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    "postingInstructions": [],
    "additionalProperties": {},
    "requisitionLocations": [
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}
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