Home › Companies › 25ceeaa9 80d8 493a 9959 7d7e8c47de66 19000101 000001 › Helpdesk / Desktop Support II
Helpdesk / Desktop Support II
25ceeaa9 80d8 493a 9959 7d7e8c47de66 19000101 000001 · Portland, · Remote · Active · ADP Workforce Now Recruiting
Job facts
| Field | Value |
|---|---|
| Company | 25ceeaa9 80d8 493a 9959 7d7e8c47de66 19000101 000001 |
| Title | Helpdesk / Desktop Support II |
| Normalized title | - |
| Department / team | - |
| Location | Portland, OR, United States |
| Work model | Remote / Remote |
| Employment type | Full Time |
| Salary | - |
| Status | active |
| ATS provider | ADP Workforce Now Recruiting |
| Posted / first seen | 2023-11-13 / 2026-05-31 |
| Changed / last seen | 2026-06-06 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from 25ceeaa9 80d8 493a 9959 7d7e8c47de66 19000101 000001. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through ADP Workforce Now Recruiting. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Portland. | Open |
| Work model jobs | Active Remote postings. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | 25ceeaa9 80d8 493a 9959 7d7e8c47de66 19000101 000001 |
| Source | 538c4334-6c68-4268-b3ed-4bdfe323ec40 |
| ATS provider | ADP Workforce Now Recruiting |
Description
S UMMARY
The Desktop Support role will provide high quality desktop / technical support to users for business critical functions. This role will build, deploy and manage computers and peripherals as well as maintaining the inventory.
ESSENTIAL JOB FUNCTIONS
Assist with day-to-day IT help desk operations including desktop support, system upgrades, and maintenance. Respond to requests for technical assistance in person, via phone, and electronically. Provide onsite support for remote locations as required. Maintain a high level of response to all queries by all users. Log all help desk interactions. Install & maintain desktops, laptops, printers, scanners, & other peripherals. Maintain hardware/software inventory including ordering and maintaining inventory of computer supplies. Maintain desktop backup software and AV software. Monitor spam filters. Troubleshoot computer hardware, software, and network issues. Establish connectivity of ‘Smart phones’ to appropriate company’s email system and MDM. Aid monitoring, response and intervention for IT related security incidents and violations, and site outages. Maintain smooth workflow and advise your supervisor of workload as necessary. Provide on-site desktop & A/V support to executive leadership in the Portland office. Other duties as assigned. Q UALIFICATIONS AND E DUCATION R EQUIREMENTS
3+ years’ experience providing help desk support in an enterprise windows environment. Experience with installing, configuring, and troubleshooting Windows 10 operating systems, Office 365, and HP printers in a networked environment. Ability to troubleshoot and assist with hardware, software, and network problems in person and remote. Demonstrated positive communication and teamwork skills. Have the ability to multitask and prioritize. Strong initiative and the ability to work successfully in an environment with minimal direction.
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.
Full job record
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| Org ID | f56194ad-da48-44b4-a60b-4907530ac530 |
| Source ID | 538c4334-6c68-4268-b3ed-4bdfe323ec40 |
| Board ID | 538c4334-6c68-4268-b3ed-4bdfe323ec40 |
| Provider | adp_workforcenow |
| Provider Job Key | 482419 |
| Title | Helpdesk / Desktop Support II |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Portland, |
| Department | — |
| Team | — |
| Employment Type | full_time |
| Workplace Type | remote |
| Remote Policy | remote |
| Country | United States |
| Region | OR |
| City | Portland |
| Salary Raw | — |
| Salary Min | — |
| Salary Max | — |
| Salary Currency | — |
| Salary Period | — |
| Source URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=25ceeaa9-80d8-493a-9959-7d7e8c47de66&ccId=19000101_000001&lang=en_US&type=JS&jobId=482419&jwId=9200625560824_1 |
| Apply URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=25ceeaa9-80d8-493a-9959-7d7e8c47de66&ccId=19000101_000001&lang=en_US&type=JS&jobId=482419&jwId=9200625560824_1 |
| First Seen At | 2026-05-31 18:30:03Z |
| Last Seen At | 2026-06-06 12:13:42Z |
| Last Checked At | 2026-06-06 12:13:42Z |
| Last Changed At | 2026-06-06 12:13:42Z |
| Inactive At | — |
| Source Posted At | 2023-11-13 23:25:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=25ceeaa9-80d8-493a-9959-7d7e8c47de66|19000101_000001/date=2026-06-06/2026-06-06T12-13-41-669Z-8955780d90e785aa7bf0c934735febe06afe165b2662b7004000377d3185f0b9.json |
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