bluedoor data·Job Postings API·bluedoor.sh ↗

HomeCompanies25ceeaa9 80d8 493a 9959 7d7e8c47de66 19000101 000001Helpdesk / Desktop Support II

Helpdesk / Desktop Support II

25ceeaa9 80d8 493a 9959 7d7e8c47de66 19000101 000001 · Portland, · Remote · Active · ADP Workforce Now Recruiting

Job facts

FieldValue
Company25ceeaa9 80d8 493a 9959 7d7e8c47de66 19000101 000001
TitleHelpdesk / Desktop Support II
Normalized title-
Department / team-
LocationPortland, OR, United States
Work modelRemote / Remote
Employment typeFull Time
Salary-
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2023-11-13 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from 25ceeaa9 80d8 493a 9959 7d7e8c47de66 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Portland.Open
Work model jobsActive Remote postings.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company25ceeaa9 80d8 493a 9959 7d7e8c47de66 19000101 000001
Source538c4334-6c68-4268-b3ed-4bdfe323ec40
ATS providerADP Workforce Now Recruiting

Description

S UMMARY The Desktop Support role will provide high quality desktop / technical support to users for business critical functions. This role will build, deploy and manage computers and peripherals as well as maintaining the inventory. ESSENTIAL JOB FUNCTIONS Assist with day-to-day IT help desk operations including desktop support, system upgrades, and maintenance. Respond to requests for technical assistance in person, via phone, and electronically. Provide onsite support for remote locations as required. Maintain a high level of response to all queries by all users. Log all help desk interactions. Install & maintain desktops, laptops, printers, scanners, & other peripherals. Maintain hardware/software inventory including ordering and maintaining inventory of computer supplies. Maintain desktop backup software and AV software. Monitor spam filters. Troubleshoot computer hardware, software, and network issues. Establish connectivity of ‘Smart phones’ to appropriate company’s email system and MDM. Aid monitoring, response and intervention for IT related security incidents and violations, and site outages. Maintain smooth workflow and advise your supervisor of workload as necessary. Provide on-site desktop & A/V support to executive leadership in the Portland office. Other duties as assigned. Q UALIFICATIONS AND E DUCATION R EQUIREMENTS 3+ years’ experience providing help desk support in an enterprise windows environment. Experience with installing, configuring, and troubleshooting Windows 10 operating systems, Office 365, and HP printers in a networked environment. Ability to troubleshoot and assist with hardware, software, and network problems in person and remote. Demonstrated positive communication and teamwork skills. Have the ability to multitask and prioritize. Strong initiative and the ability to work successfully in an environment with minimal direction. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

Full job record

Job IDe9cd0ff4a44cad3f9403e73408901ed68700f97f
Org IDf56194ad-da48-44b4-a60b-4907530ac530
Source ID538c4334-6c68-4268-b3ed-4bdfe323ec40
Board ID538c4334-6c68-4268-b3ed-4bdfe323ec40
Provideradp_workforcenow
Provider Job Key482419
TitleHelpdesk / Desktop Support II
Normalized Title
Statusactive
Activeyes
Location TextPortland,
Department
Team
Employment Typefull_time
Workplace Typeremote
Remote Policyremote
CountryUnited States
RegionOR
CityPortland
Salary Raw
Salary Min
Salary Max
Salary Currency
Salary Period
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=25ceeaa9-80d8-493a-9959-7d7e8c47de66&ccId=19000101_000001&lang=en_US&type=JS&jobId=482419&jwId=9200625560824_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=25ceeaa9-80d8-493a-9959-7d7e8c47de66&ccId=19000101_000001&lang=en_US&type=JS&jobId=482419&jwId=9200625560824_1
First Seen At2026-05-31 18:30:03Z
Last Seen At2026-06-06 12:13:42Z
Last Checked At2026-06-06 12:13:42Z
Last Changed At2026-06-06 12:13:42Z
Inactive At
Source Posted At2023-11-13 23:25:00Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=25ceeaa9-80d8-493a-9959-7d7e8c47de66|19000101_000001/date=2026-06-06/2026-06-06T12-13-41-669Z-8955780d90e785aa7bf0c934735febe06afe165b2662b7004000377d3185f0b9.json
Event Fields
{
  "content_hash": "ac9cda333c604df867d77322595716161453e71a64eff62f296472320b91c9de",
  "source_hash": "1cf25a38776de292f0f56f89989b5376aac62d14a07d19870ab2e9192ee1f7d3",
  "last_changed_at": "2026-06-06T12:13:42.112Z",
  "active_status": "active"
}
Parsed Structured
{
  "language": "en",
  "location": {
    "raw": "Portland,",
    "city": "Portland",
    "region": "OR",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.75
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-06T12:13:42.094Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "Portland,",
      "city": "Portland",
      "region": "OR",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.75
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": "remote",
  "salary_period": null,
  "workplace_type": "remote",
  "salary_currency": null
}
Extensions
{}
Native Structured
{
  "detail": {
    "links": [],
    "itemID": "9200625560824_1",
    "postDate": "2023-11-13T18:25:00.000-05:00",
    "workLevelCode": {
      "shortName": "Full Time"
    },
    "customFieldGroup": {
      "dateFields": [
        {
          "nameCode": {
            "codeValue": "PostingDate"
          },
          "dateValue": "2023-11-13T18:25Z"
        },
        {
          "nameCode": {
            "codeValue": "CurrentServerDateTime"
          },
          "dateValue": "2026-06-06T08:13Z"
        }
      ],
      "numberFields": [
        {
          "numberValue": 0,
          "categoryCode": {
            "codeValue": "ApplicantCount"
          }
        },
        {
          "categoryCode": {
            "codeValue": "AwardAmount"
          }
        }
      ],
      "stringFields": [
        {
          "nameCode": {
            "codeValue": "ExternalJobID"
          },
          "stringValue": "482419"
        },
        {
          "nameCode": {
            "codeValue": "CareerCenterRefId"
          }
        },
        {
          "nameCode": {
            "codeValue": "GuidelineOid"
          }
        },
        {
          "nameCode": {
            "codeValue": "CurrencySymbolOrCode"
          }
        },
        {
          "nameCode": {
            "codeValue": "HomeDepartment"
          },
          "stringValue": ""
        },
        {
          "nameCode": {
            "codeValue": "JobClass"
          },
          "stringValue": "Professional"
        }
      ],
      "indicatorFields": [
        {
          "nameCode": {
            "codeValue": "PriortyStatusFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "InternalPostingFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "MinValue"
          },
          "indicatorValue": true
        },
        {
          "nameCode": {
            "codeValue": "IsVsidApplicable"
          },
          "indicatorValue": true
        },
        {
          "nameCode": {
            "codeValue": "IsSassDlReqForExtPostFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsSassDlReqForIntPostFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsMonetaryFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsNonMonetaryFlag"
          },
          "indicatorValue": false
        }
      ]
    },
    "requisitionTitle": "Helpdesk / Desktop Support II",
    "clientRequisitionID": "1320",
    "organizationalUnits": [],
    "postingInstructions": [],
    "additionalProperties": {},
    "requisitionLocations": [
      {
        "address": {
          "cityName": "Portland",
          "postalCode": "97204",
          "countrySubdivisionLevel1": {
            "codeValue": "OR"
          }
        },
        "nameCode": {
          "shortName": " Portland, OR, US"
        },
        "aliasNames": []
      }
    ],
    "screeningRequirements": [],
    "requisitionDescription": "\n    <link href=\"https://static.workforcenow.adp.com/mas/mdf-components/23.45.22/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\" />\n    <link href=\"https://static.workforcenow.adp.com/mas/mdf-components/23.45.22/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\" />\n\n    <div class=\"fr-view\">\n      <div><table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" id=\"isPasted\"><tbody><tr><td width=\"100%\" valign=\"top\"><p><strong>S</strong><strong>UMMARY</strong></p><p>The&nbsp;Desktop&nbsp;Support&nbsp;role&nbsp;will&nbsp;provide&nbsp;high&nbsp;quality&nbsp;desktop&nbsp;/&nbsp;technical&nbsp;support&nbsp;to&nbsp;users&nbsp;for&nbsp;business&nbsp;critical functions. This role will build, deploy and manage computers and peripherals as well as&nbsp;maintaining&nbsp;the&nbsp;inventory.</p><p><strong>ESSENTIAL&nbsp;JOB&nbsp;FUNCTIONS</strong></p><ul><li>Assist with day-to-day IT help desk operations including desktop support, system upgrades, and maintenance.</li><li>Respond&nbsp;to&nbsp;requests&nbsp;for&nbsp;technical&nbsp;assistance&nbsp;in&nbsp;person,&nbsp;via&nbsp;phone,&nbsp;and&nbsp;electronically.</li><li>Provide&nbsp;onsite&nbsp;support&nbsp;for&nbsp;remote&nbsp;locations&nbsp;as&nbsp;required.</li><li>Maintain&nbsp;a high&nbsp;level&nbsp;of&nbsp;response&nbsp;to&nbsp;all&nbsp;queries&nbsp;by&nbsp;all&nbsp;users.</li><li>Log&nbsp;all&nbsp;help&nbsp;desk&nbsp;interactions.</li><li>Install&nbsp;&amp;&nbsp;maintain&nbsp;desktops,&nbsp;laptops,&nbsp;printers,&nbsp;scanners,&nbsp;&amp;&nbsp;other&nbsp;peripherals.</li><li>Maintain&nbsp;hardware/software&nbsp;inventory including ordering&nbsp;and&nbsp;maintaining&nbsp;inventory&nbsp;of&nbsp;computer&nbsp;supplies.</li><li>Maintain&nbsp;desktop&nbsp;backup&nbsp;software&nbsp;and&nbsp;AV&nbsp;software.</li><li>Monitor&nbsp;spam&nbsp;filters.</li><li>Troubleshoot&nbsp;computer&nbsp;hardware,&nbsp;software,&nbsp;and network&nbsp;issues.</li><li>Establish&nbsp;connectivity&nbsp;of&nbsp;&lsquo;Smart&nbsp;phones&rsquo;&nbsp;to&nbsp;appropriate&nbsp;company&rsquo;s&nbsp;email&nbsp;system&nbsp;and&nbsp;MDM.</li><li>Aid&nbsp;monitoring,&nbsp;response&nbsp;and&nbsp;intervention&nbsp;for&nbsp;IT&nbsp;related&nbsp;security&nbsp;incidents&nbsp;and&nbsp;violations,&nbsp;and&nbsp;site&nbsp;outages.</li><li>Maintain&nbsp;smooth&nbsp;workflow&nbsp;and&nbsp;advise&nbsp;your&nbsp;supervisor&nbsp;of&nbsp;workload&nbsp;as&nbsp;necessary.</li><li>Provide on-site desktop &amp; A/V support to executive leadership in the Portland office.</li><li>Other&nbsp;duties&nbsp;as&nbsp;assigned.</li></ul><p><strong>Q</strong><strong>UALIFICATIONS&nbsp;AND&nbsp;E</strong><strong>DUCATION&nbsp;R</strong><strong>EQUIREMENTS</strong></p><ul><li>3+&nbsp;years&rsquo;&nbsp;experience&nbsp;providing&nbsp;help&nbsp;desk&nbsp;support&nbsp;in&nbsp;an&nbsp;enterprise&nbsp;windows&nbsp;environment.</li><li>Experience with installing, configuring, and troubleshooting Windows 10 operating systems,&nbsp;Office&nbsp;365,&nbsp;and&nbsp;HP printers&nbsp;in&nbsp;a networked environment.</li><li>Ability&nbsp;to&nbsp;troubleshoot&nbsp;and&nbsp;assist&nbsp;with&nbsp;hardware,&nbsp;software,&nbsp;and&nbsp;network&nbsp;problems&nbsp;in&nbsp;person&nbsp;and&nbsp;remote.</li><li>Demonstrated positive communication and teamwork skills.</li><li>Have the ability to multitask and &nbsp;prioritize.</li><li>Strong&nbsp;initiative&nbsp;and&nbsp;the&nbsp;ability&nbsp;to&nbsp;work&nbsp;successfully&nbsp;in&nbsp;an&nbsp;environment&nbsp;with&nbsp;minimal&nbsp;direction.</li></ul></td></tr></tbody></table>&nbsp;<p><br></p><p><em id=\"isPasted\">This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.</em></p></div>\n    </div>\n  \n",
    "sponsoredVisaTypeCodes": []
  },
  "list_job": {
    "links": [],
    "itemID": "9200625560824_1",
    "postDate": "2023-11-13T18:25:00.000-05:00",
    "workLevelCode": {
      "shortName": "Full Time"
    },
    "customFieldGroup": {
      "dateFields": [
        {
          "nameCode": {
            "codeValue": "PostingDate"
          },
          "dateValue": "2023-11-13T18:25Z"
        },
        {
          "nameCode": {
            "codeValue": "CurrentServerDateTime"
          },
          "dateValue": "2026-06-06T08:13Z"
        }
      ],
      "numberFields": [
        {
          "numberValue": 0,
          "categoryCode": {
            "codeValue": "ApplicantCount"
          }
        },
        {
          "categoryCode": {
            "codeValue": "AwardAmount"
          }
        }
      ],
      "stringFields": [
        {
          "nameCode": {
            "codeValue": "ExternalJobID"
          },
          "stringValue": "482419"
        },
        {
          "nameCode": {
            "codeValue": "CareerCenterRefId"
          }
        },
        {
          "nameCode": {
            "codeValue": "GuidelineOid"
          }
        },
        {
          "nameCode": {
            "codeValue": "CurrencySymbolOrCode"
          }
        },
        {
          "nameCode": {
            "codeValue": "HomeDepartment"
          },
          "stringValue": ""
        },
        {
          "nameCode": {
            "codeValue": "JobClass"
          },
          "stringValue": "Professional"
        }
      ],
      "indicatorFields": [
        {
          "nameCode": {
            "codeValue": "PriortyStatusFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "InternalPostingFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "MinValue"
          },
          "indicatorValue": true
        },
        {
          "nameCode": {
            "codeValue": "IsVsidApplicable"
          },
          "indicatorValue": true
        },
        {
          "nameCode": {
            "codeValue": "IsSassDlReqForExtPostFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsSassDlReqForIntPostFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsMonetaryFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsNonMonetaryFlag"
          },
          "indicatorValue": false
        }
      ]
    },
    "requisitionTitle": "Helpdesk / Desktop Support II",
    "clientRequisitionID": "1320",
    "organizationalUnits": [],
    "postingInstructions": [],
    "additionalProperties": {},
    "requisitionLocations": [
      {
        "address": {
          "cityName": "Portland",
          "postalCode": "97204",
          "countrySubdivisionLevel1": {
            "codeValue": "OR"
          }
        },
        "nameCode": {
          "shortName": " Portland, OR, US"
        },
        "aliasNames": []
      }
    ],
    "screeningRequirements": [],
    "sponsoredVisaTypeCodes": []
  },
  "detail_meta": {
    "url": "https://workforcenow.adp.com/mascsr/default/careercenter/public/events/staffing/v1/job-requisitions/482419?cid=25ceeaa9-80d8-493a-9959-7d7e8c47de66&ccId=19000101_000001&lang=en_US&locale=en_US",
    "http_status": 200,
    "content_type": "application/json;charset=UTF-8",
    "response_bytes": 7593
  },
  "detail_errors": []
}
Get this page with API

Rendered from the bluedoor Job Postings API. Reproduce it:

GET https://api.bluedoor.sh/job-postings/v1/jobs/e9cd0ff4a44cad3f9403e73408901ed68700f97f?include=descriptionJSON
GET https://api.bluedoor.sh/job-postings/v1/orgs/f56194ad-da48-44b4-a60b-4907530ac530JSON
GET https://api.bluedoor.sh/job-postings/v1/sources/538c4334-6c68-4268-b3ed-4bdfe323ec40JSON
GET https://api.bluedoor.sh/job-postings/v1/jobs/e9cd0ff4a44cad3f9403e73408901ed68700f97f/eventsJSON