Call Center Remote Customer Service Representative

{
  "content_hash": "81a634151f1be04d733edf1ef84de61ec7e8e736d60166955de9d5c02ab88917",
  "source_hash": "e1443461e90ef799bd7484ef32033bcad7aba8a122846b5f5360a9c5fe3d6b03",
  "last_changed_at": "2026-05-31T19:06:29.959Z",
  "active_status": "active"
}

{
  "language": "en",
  "location": {
    "raw": "Pennsylvania - Harrisburg, PA 17101; 10 N 2nd ST STE 202, Harrisburg, PA, 17101, USA",
    "city": "Harrisburg",
    "region": "PA",
    "country": "United States",
    "is_remote": true,
    "confidence": 0.8
  },
  "salary_max": 19,
  "salary_min": 17,
  "inferred_at": "2026-06-06T09:54:23.457Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "Pennsylvania - Harrisburg, PA 17101; 10 N 2nd ST STE 202, Harrisburg, PA, 17101, USA",
      "city": "Harrisburg",
      "region": "PA",
      "country": "United States",
      "is_remote": true,
      "confidence": 0.8
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": "remote",
  "salary_period": null,
  "workplace_type": "remote",
  "salary_currency": "USD"
}

{}

{
  "detail": {
    "city": "Harrisburg",
    "jobId": 461624,
    "level": "",
    "endDate": "",
    "legalId": 4317,
    "isHotJob": true,
    "jobShift": "",
    "jobTitle": "Call Center Remote Customer Service Representative",
    "location": "Pennsylvania - Harrisburg, PA 17101",
    "startDate": "",
    "clientCode": "0BT03",
    "remoteType": "Fully Remote",
    "description": "<p>It&#39;s truly an exciting time to be a part of VImo! We are hiring Remote Customer Service Representatives to join our elite teams. Despite everything we are facing in our communities and our country right now, Vimo is coming together as a team, adapting, growing, and hiring. At Vimo there are many opportunities to grow, and we hope to appeal to reliable, dedicated, and self-driven individuals to join us. We are committed to building each other up and infusing a motivating and positive work environment, despite working remotely. Our vision has always been to make finding and enrolling in health insurance simple, this is more important now than ever before. As a Remote Customer Service Representative, you&#39;ll be a part of delivering an amazing customer experience and help unveil the mystery of finding and enrolling in health insurance.&nbsp;</p>\n\n<p>&nbsp;</p>\n\n<p>Vimo currently has the largest state-based marketplace footprint, and our consumer-friendly interface and decision support tools empower millions of consumers across the country to make better health plan decisions. Vimo builds and operates award-winning cloud-based enrollment tools that serve state-based exchanges, brokers, insurers, and consumers. In addition to eligibility determination, plan selection, and enrollment technology for state agencies, the company delivers innovative agent marketing and call center tools and services.&nbsp;</p>\n\n<p>&nbsp;</p>\n\n<p>Full-time/Seasonal&nbsp;</p>\n\n<p>&middot; $17.00/hr. plus performance incentives&nbsp;</p>\n\n<p>&middot; $19.00/hr. Spanish Bilingual, plus performance incentives&nbsp;</p>\n\n<p>&nbsp;</p>\n\n<p>Requirements&nbsp;</p>\n\n<ul>\n\t<li>\n\t<p>18 years of age or older&nbsp;&nbsp;</p>\n\t</li>\n</ul>\n\n<ul>\n\t<li>\n\t<p>Complete Background check and drug test within 3 days&nbsp;&nbsp;</p>\n\t</li>\n</ul>\n\n<ul>\n\t<li>\n\t<p>Dedicated, private, and secure workspace&nbsp;</p>\n\t</li>\n</ul>\n\n<ul>\n\t<li>\n\t<p>Personal device with functioning camera required for the Training Period&nbsp;</p>\n\t</li>\n</ul>\n\n<ul>\n\t<li>\n\t<p>Committed to full attendance for paid 3-week Training period&nbsp;&nbsp;</p>\n\t</li>\n</ul>\n\n<ul>\n\t<li>\n\t<p>Minimum Internet Speed of 35 mb/s with ethernet&nbsp;</p>\n\t</li>\n</ul>\n\n<ul>\n\t<li>\n\t<p>Cable/Fiber Broadband Internet with a hard-wired ethernet connection is required&nbsp;</p>\n\t</li>\n</ul>\n\n<ul>\n\t<li>\n\t<p>NOT compatible with Mobile Internet Service Providers and/or Satellite.&nbsp;&nbsp;</p>\n\t</li>\n</ul>\n\n<ul>\n\t<li>\n\t<p>NOT compatible with Wi-Fi internet access or Wi-Fi adapter/extenders&nbsp;<br />\n\t(For example, T-Mobile is not compatible with our internal systems)</p>\n\t</li>\n</ul>\n",
    "jobCategory": "Customer Service",
    "salaryRange": "$17.00 - $19.00",
    "socialMedia": {
      "xLink": {
        "text": "Vimo%2520Inc%2520Job%2520Opportunity%2520Call%2520Center%2520Remote%2520Customer%2520Service%2520Representative"
      },
      "emailLink": {
        "subject": "Vimo%20Inc%20Job%20Opportunity%20Call%20Center%20Remote%20Customer%20Service%20Representative",
        "summary": "It%26%2339%3Bs%20truly%20an%20exciting%20time%20to%20be%20a%20part%20of%20VImo%21%20We%20are%20hiring%20Remote%20Customer%20Service%20Representatives%20to%20join%20our%20elite%20teams.%20Despite%20everything%20we%20are%20facing%20in%20our%20communities%20and%20our%20country%20right%20now%2C%20Vimo%20is%20coming%20together%20as%20a%20team%2C%20adapting%2C%20growing%2C%20and%20hiring.%20At%20Vimo%20there%20are%20many%20opportunities%20to%20grow%2C%20and%20we%20hope%20to%20appeal%20to%20reliable%2C%20dedicated%2C%20and%20self-driven%20individuals%20to%20join%20us.%20We%20are%20committed%20to%20building%20each%20other%20up%20and%20infusing%20a%20motivating%20and%20positive%20work%20environment%2C%20despite%20working%20remotely.%20Our%20vision%20has%20always%20been%20to%20make%20finding%20and%20enrolling%20in%20health%20insurance%20simple%2C%20this%20is%20more%20important%20now%20than%20ever%20before.%20As%20a%20Remote%20Customer%20Service%20Representative%2C%20you%26%2339%3Bll%20be%20a%20part%20of%20delivering%20an%20amazing%20customer%20experience%20and%20help%20unveil%20the%20mystery%20of%20finding%20and%20enrolling%20in%20health%20insurance.%C2%0A%0A%C2%0A%0AVimo%20currently%20has%20the%20largest%20state-based%20marketplace%20footprint%2C%20and%20our%20consumer-friendly%20interface%20and%20decision%20support%20tools%20empower..."
      },
      "facebookLink": {
        "redirectUri": "",
        "facebookAppId": "773759036043100"
      },
      "linkedInLink": {}
    },
    "isQuickApply": false,
    "positionType": "Full Time",
    "countryPaidIn": "",
    "googleJobJson": "{\"@context\":\"https://schema.org/\",\"@type\":\"JobPosting\",\"title\":\"Call Center Remote Customer Service Representative\",\"identifier\":\"J0BT03461624\",\"url\":\"https://www.paycomonline.net/v4/ats/web.php/portal/8449F50F269641DA9457085C3D0164BE/jobs/461624\",\"image\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=8449F50F269641DA9457085C3D0164BE\",\"datePosted\":\"2026-05-28\",\"description\":\"Job DetailsJob Location: Pennsylvania - Harrisburg, PA 17101Position Type: Full TimeEducation Level: High SchoolSalary Range: $17.00 - $19.00Job Category: Customer ServiceIt&#39;s truly an exciting time to be a part of VImo! We are hiring Remote Customer Service Representatives to join our elite teams. Despite everything we are facing in our communities and our country right now, Vimo is coming together as a team, adapting, growing, and hiring. At Vimo there are many opportunities to grow, and we hope to appeal to reliable, dedicated, and self-driven individuals to join us. We are committed to building each other up and infusing a motivating and positive work environment, despite working remotely. Our vision has always been to make finding and enrolling in health insurance simple, this is more important now than ever before. As a Remote Customer Service Representative, you&#39;ll be a part of delivering an amazing customer experience and help unveil the mystery of finding and enrolling in health insurance.&nbsp;\\n\\n&nbsp;\\n\\nVimo currently has the largest state-based marketplace footprint, and our consumer-friendly interface and decision support tools empower millions of consumers across the country to make better health plan decisions. Vimo builds and operates award-winning cloud-based enrollment tools that serve state-based exchanges, brokers, insurers, and consumers. In addition to eligibility determination, plan selection, and enrollment technology for state agencies, the company delivers innovative agent marketing and call center tools and services.&nbsp;\\n\\n&nbsp;\\n\\nFull-time/Seasonal&nbsp;\\n\\n&middot; $17.00/hr. plus performance incentives&nbsp;\\n\\n&middot; $19.00/hr. Spanish Bilingual, plus performance incentives&nbsp;\\n\\n&nbsp;\\n\\nRequirements&nbsp;\\n\\n\\n\\t\\n\\t18 years of age or older&nbsp;&nbsp;\\n\\t\\n\\n\\n\\n\\t\\n\\tComplete Background check and drug test within 3 days&nbsp;&nbsp;\\n\\t\\n\\n\\n\\n\\t\\n\\tDedicated, private, and secure workspace&nbsp;\\n\\t\\n\\n\\n\\n\\t\\n\\tPersonal device with functioning camera required for the Training Period&nbsp;\\n\\t\\n\\n\\n\\n\\t\\n\\tCommitted to full attendance for paid 3-week Training period&nbsp;&nbsp;\\n\\t\\n\\n\\n\\n\\t\\n\\tMinimum Internet Speed of 35 mb/s with ethernet&nbsp;\\n\\t\\n\\n\\n\\n\\t\\n\\tCable/Fiber Broadband Internet with a hard-wired ethernet connection is required&nbsp;\\n\\t\\n\\n\\n\\n\\t\\n\\tNOT compatible with Mobile Internet Service Providers and/or Satellite.&nbsp;&nbsp;\\n\\t\\n\\n\\n\\n\\t\\n\\tNOT compatible with Wi-Fi internet access or Wi-Fi adapter/extenders&nbsp;\\n\\t(For example, T-Mobile is not compatible with our internal systems)\\n\\t\\n\\nQualificationsEssential Responsibilities&nbsp;&nbsp;\\n\\n\\n\\tInbound/Outbound Calls\\n\\tDeliver the highest level of customer service experience consistently\\n\\tManage customer accounts and provide technical support\\n\\tApplication Data Entry\\n\\tOnline chat inquiries as assigned\\n\\tInterpret and follow defined procedures and policies\\n\\tCreative problem-solving skills\\n\\tFlexibility and adaptability to changing projects and updates\\n\\tTime and task management (multitasking and task prioritization)\\n\\tExtensive self-study, training, and testing are required; eligibility to proceed through training and certifications is dependent upon passing required exams\\n\\tAdhere to regulated guidelines for communications via all channels\\n\\n\\n&nbsp;\\n\\nQualifications\\n\\n\\n\\tModerate to Advanced computer skills\\n\\tHigh level of comfort learning new technology\\n\\tHigh level of professionalism\\n\\tExcellent verbal and written communication skills\\n\\tComfortable working from home\\n\\tSelf-motivated and success-driven\\n\\n\\n&nbsp;\\n\\nWhat We Offer\\n\\n\\n\\tPaid Training\\n\\tFull-Time, Seasonal role\\n\\tPerformance and attendance-based incentives, in addition to the base pay\\n\\tThe convenience of working from home\\n\\tCollaborative and supportive team environment&nbsp;&nbsp;\\n\\t401K Match\\n\\tIndividual Coverage HRA (ICHRA)\\n\\tPaid time off (PTO)\\n\\n\\n&nbsp;\\n\\nPreferred Experience (not required)\\n\\n\\n\\tPrevious experience in customer support or technical support role\\n\\tPrevious experience with Group and/or Individual health insurance, or the Affordable Care Act\\n\\tPrevious experience in a Call Center\\n\\tFamiliarity with CRM systems and practices\\n\\tSpanish Bilingual, a plus\\n\\n\",\"responsibilities\":\"It&#39;s truly an exciting time to be a part of VImo! We are hiring Remote Customer Service Representatives to join our elite teams. Despite everything we are facing in our communities and our country right now, Vimo is coming together as a team, adapting, growing, and hiring. At Vimo there are many opportunities to grow, and we hope to appeal to reliable, dedicated, and self-driven individuals to join us. We are committed to building each other up and infusing a motivating and positive work environment, despite working remotely. Our vision has always been to make finding and enrolling in health insurance simple, this is more important now than ever before. As a Remote Customer Service Representative, you&#39;ll be a part of delivering an amazing customer experience and help unveil the mystery of finding and enrolling in health insurance.&nbsp;\\n\\n&nbsp;\\n\\nVimo currently has the largest state-based marketplace footprint, and our consumer-friendly interface and decision support tools empower millions of consumers across the country to make better health plan decisions. Vimo builds and operates award-winning cloud-based enrollment tools that serve state-based exchanges, brokers, insurers, and consumers. In addition to eligibility determination, plan selection, and enrollment technology for state agencies, the company delivers innovative agent marketing and call center tools and services.&nbsp;\\n\\n&nbsp;\\n\\nFull-time/Seasonal&nbsp;\\n\\n&middot; $17.00/hr. plus performance incentives&nbsp;\\n\\n&middot; $19.00/hr. Spanish Bilingual, plus performance incentives&nbsp;\\n\\n&nbsp;\\n\\nRequirements&nbsp;\\n\\n\\n\\t\\n\\t18 years of age or older&nbsp;&nbsp;\\n\\t\\n\\n\\n\\n\\t\\n\\tComplete Background check and drug test within 3 days&nbsp;&nbsp;\\n\\t\\n\\n\\n\\n\\t\\n\\tDedicated, private, and secure workspace&nbsp;\\n\\t\\n\\n\\n\\n\\t\\n\\tPersonal device with functioning camera required for the Training Period&nbsp;\\n\\t\\n\\n\\n\\n\\t\\n\\tCommitted to full attendance for paid 3-week Training period&nbsp;&nbsp;\\n\\t\\n\\n\\n\\n\\t\\n\\tMinimum Internet Speed of 35 mb/s with ethernet&nbsp;\\n\\t\\n\\n\\n\\n\\t\\n\\tCable/Fiber Broadband Internet with a hard-wired ethernet connection is required&nbsp;\\n\\t\\n\\n\\n\\n\\t\\n\\tNOT compatible with Mobile Internet Service Providers and/or Satellite.&nbsp;&nbsp;\\n\\t\\n\\n\\n\\n\\t\\n\\tNOT compatible with Wi-Fi internet access or Wi-Fi adapter/extenders&nbsp;\\n\\t(For example, T-Mobile is not compatible with our internal systems)\\n\\t\\n\\n\",\"employmentType\":\"FULL_TIME\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"VIMO INC\",\"logo\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=8449F50F269641DA9457085C3D0164BE\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"streetAddress\":\"10 N 2nd ST STE 202\",\"addressLocality\":\"Harrisburg\",\"addressRegion\":\"PA\",\"postalCode\":17101,\"addressCountry\":\"USA\"}},\"qualifications\":\"Essential Responsibilities&nbsp;&nbsp;\\n\\n\\n\\tInbound/Outbound Calls\\n\\tDeliver the highest level of customer service experience consistently\\n\\tManage customer accounts and provide technical support\\n\\tApplication Data Entry\\n\\tOnline chat inquiries as assigned\\n\\tInterpret and follow defined procedures and policies\\n\\tCreative problem-solving skills\\n\\tFlexibility and adaptability to changing projects and updates\\n\\tTime and task management (multitasking and task prioritization)\\n\\tExtensive self-study, training, and testing are required; eligibility to proceed through training and certifications is dependent upon passing required exams\\n\\tAdhere to regulated guidelines for communications via all channels\\n\\n\\n&nbsp;\\n\\nQualifications\\n\\n\\n\\tModerate to Advanced computer skills\\n\\tHigh level of comfort learning new technology\\n\\tHigh level of professionalism\\n\\tExcellent verbal and written communication skills\\n\\tComfortable working from home\\n\\tSelf-motivated and success-driven\\n\\n\\n&nbsp;\\n\\nWhat We Offer\\n\\n\\n\\tPaid Training\\n\\tFull-Time, Seasonal role\\n\\tPerformance and attendance-based incentives, in addition to the base pay\\n\\tThe convenience of working from home\\n\\tCollaborative and supportive team environment&nbsp;&nbsp;\\n\\t401K Match\\n\\tIndividual Coverage HRA (ICHRA)\\n\\tPaid time off (PTO)\\n\\n\\n&nbsp;\\n\\nPreferred Experience (not required)\\n\\n\\n\\tPrevious experience in customer support or technical support role\\n\\tPrevious experience with Group and/or Individual health insurance, or the Affordable Care Act\\n\\tPrevious experience in a Call Center\\n\\tFamiliarity with CRM systems and practices\\n\\tSpanish Bilingual, a plus\\n\\n\",\"experienceRequirements\":\"Essential Responsibilities&nbsp;&nbsp;\\n\\n\\n\\tInbound/Outbound Calls\\n\\tDeliver the highest level of customer service experience consistently\\n\\tManage customer accounts and provide technical support\\n\\tApplication Data Entry\\n\\tOnline chat inquiries as assigned\\n\\tInterpret and follow defined procedures and policies\\n\\tCreative problem-solving skills\\n\\tFlexibility and adaptability to changing projects and updates\\n\\tTime and task management (multitasking and task prioritization)\\n\\tExtensive self-study, training, and testing are required; eligibility to proceed through training and certifications is dependent upon passing required exams\\n\\tAdhere to regulated guidelines for communications via all channels\\n\\n\\n&nbsp;\\n\\nQualifications\\n\\n\\n\\tModerate to Advanced computer skills\\n\\tHigh level of comfort learning new technology\\n\\tHigh level of professionalism\\n\\tExcellent verbal and written communication skills\\n\\tComfortable working from home\\n\\tSelf-motivated and success-driven\\n\\n\\n&nbsp;\\n\\nWhat We Offer\\n\\n\\n\\tPaid Training\\n\\tFull-Time, Seasonal role\\n\\tPerformance and attendance-based incentives, in addition to the base pay\\n\\tThe convenience of working from home\\n\\tCollaborative and supportive team environment&nbsp;&nbsp;\\n\\t401K Match\\n\\tIndividual Coverage HRA (ICHRA)\\n\\tPaid time off (PTO)\\n\\n\\n&nbsp;\\n\\nPreferred Experience (not required)\\n\\n\\n\\tPrevious experience in customer support or technical support role\\n\\tPrevious experience with Group and/or Individual health insurance, or the Affordable Care Act\\n\\tPrevious experience in a Call Center\\n\\tFamiliarity with CRM systems and practices\\n\\tSpanish Bilingual, a plus\\n\\n\",\"industry\":\"Customer Service\",\"validThrough\":\"2026-11-01\",\"educationRequirements\":\"High School\"}",
    "applyAvailable": true,
    "educationLevel": "High School",
    "qualifications": "<p><strong>Essential Responsibilities&nbsp;</strong>&nbsp;</p>\n\n<ul>\n\t<li>Inbound/Outbound Calls</li>\n\t<li>Deliver the highest level of customer service experience consistently</li>\n\t<li>Manage customer accounts and provide technical support</li>\n\t<li>Application Data Entry</li>\n\t<li>Online chat inquiries as assigned</li>\n\t<li>Interpret and follow defined procedures and policies</li>\n\t<li>Creative problem-solving skills</li>\n\t<li>Flexibility and adaptability to changing projects and updates</li>\n\t<li>Time and task management (multitasking and task prioritization)</li>\n\t<li>Extensive self-study, training, and testing are required; eligibility to proceed through training and certifications is dependent upon passing required exams</li>\n\t<li>Adhere to regulated guidelines for communications via all channels</li>\n</ul>\n\n<p>&nbsp;</p>\n\n<p><strong>Qualifications</strong></p>\n\n<ul>\n\t<li>Moderate to Advanced computer skills</li>\n\t<li>High level of comfort learning new technology</li>\n\t<li>High level of professionalism</li>\n\t<li>Excellent verbal and written communication skills</li>\n\t<li>Comfortable working from home</li>\n\t<li>Self-motivated and success-driven</li>\n</ul>\n\n<p>&nbsp;</p>\n\n<p><strong>What We Offer</strong></p>\n\n<ul>\n\t<li>Paid Training</li>\n\t<li>Full-Time, Seasonal role</li>\n\t<li>Performance and attendance-based incentives, in addition to the base pay</li>\n\t<li>The convenience of working from home</li>\n\t<li>Collaborative and supportive team environment<strong>&nbsp;</strong>&nbsp;</li>\n\t<li>401K Match</li>\n\t<li>Individual Coverage HRA (ICHRA)</li>\n\t<li>Paid time off (PTO)</li>\n</ul>\n\n<p>&nbsp;</p>\n\n<p><strong>Preferred Experience (not required)</strong></p>\n\n<ul>\n\t<li>Previous experience in customer support or technical support role</li>\n\t<li>Previous experience with Group and/or Individual health insurance, or the Affordable Care Act</li>\n\t<li>Previous experience in a Call Center</li>\n\t<li>Familiarity with CRM systems and practices</li>\n\t<li>Spanish Bilingual, a plus</li>\n</ul>\n",
    "descriptionTitle": "Description",
    "travelPercentage": "",
    "jobYoutubeVideoId": "",
    "legalRevisionDate": {
      "date": "2025-05-05T13:46:12.000Z",
      "timezone": "America/Chicago",
      "timezone_type": 3
    },
    "secondaryLocations": [],
    "primaryPhoneCountry": "US",
    "primaryPhoneEnabled": true,
    "qualificationsTitle": "Qualifications",
    "primaryPhoneRequired": true,
    "primaryPhoneNumberDoesNotExist": false
  },
  "preview": {
    "jobId": 461624,
    "isHotJob": true,
    "jobTitle": "Call Center Remote Customer Service Representative",
    "postedOn": "",
    "locations": "Pennsylvania - Harrisburg, PA 17101",
    "remoteType": "Fully Remote",
    "description": "It's truly an exciting time to be a part of VImo! We are hiring Remote Customer Service Representatives to join our elite teams. Despite everything we...",
    "positionType": "Full Time"
  },
  "detail_meta": {
    "url": "https://portal-applicant-tracking.us-cent.paycomonline.net/api/ats/job-postings/461624",
    "http_status": 200,
    "content_type": "application/json",
    "response_bytes": 21625
  },
  "detail_errors": []
}