Patient Experience Coordinator

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  "source_hash": "801433e70da3616577a80696959d14eff5794fd89316f5ca12377b626f8c2ac3",
  "last_changed_at": "2026-05-29T07:06:29.395Z",
  "active_status": "active"
}

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  "location": {
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    "region": null,
    "country": "United States",
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    "confidence": 0.9
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  "salary_max": 26,
  "salary_min": 24,
  "inferred_at": "2026-06-06T07:57:31.543Z",
  "launch_scope": {
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    "included": true,
    "language": "en",
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  "remote_policy": "remote",
  "salary_period": "hour",
  "workplace_type": "remote",
  "salary_currency": "USD"
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{
  "lists": [
    {
      "text": "About the Job:",
      "content": "<div>\n<p style=\"margin-top: 12pt; margin-bottom: 12pt;\"><span style=\"font-size: 11pt; font-family: Arial, sans-serif;\">This is an entry-level role designed for those passionate about service and eager to break into the healthtech industry. You will be the primary link between our patients and their heart health, handling the following areas:&nbsp;</span></p>\n<ul style=\"margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;\">\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><strong><span style=\"font-size: 11pt;\">The Patient Connection:</span></strong><span style=\"font-size: 11pt;\"> Own all patient outreach and engagement. You will proactively call, text, and email patients to schedule virtual visits and critical diagnostic procedures (like stress tests and echocardiograms).</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><strong><span style=\"font-size: 11pt;\">Concierge Support:</span></strong><span style=\"font-size: 11pt;\"> Provide technical assistance and \"friction-free\" navigation through our ecosystem, ensuring every patient feels supported from first contact to follow-up.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><strong><span style=\"font-size: 11pt;\">Operational Excellence:</span></strong><span style=\"font-size: 11pt;\"> Verify data accuracy, identify process gaps, and document workflows to ensure our systems run smoothly.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 12pt;\"><strong><span style=\"font-size: 11pt;\">Growth &amp; Learning:</span></strong><span style=\"font-size: 11pt;\"> Gain an inside look at launching healthcare programs and scaling patient experiences in a fast-paced, clinical environment.</span></p>\n</li>\n\n</ul></div>"
    },
    {
      "text": "About You:",
      "content": "<div>\n<ul style=\"margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;\">\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><strong><span style=\"font-size: 11pt;\">Education: </span></strong><span style=\"font-size: 11pt;\">Bachelor’s degree in a relevant field (e.g. Social Work, Communications, Education, Sociology, Psychology, or Health Sciences).</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><strong><span style=\"font-size: 11pt;\">Experience Level:</span></strong><span style=\"font-size: 11pt;\"> at least 6 months of internship or work experience</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><strong><span style=\"font-size: 11pt;\">Service-First Background:</span></strong><span style=\"font-size: 11pt;\"> You have professional experience in high-touch, customer-facing roles. Whether that’s waitressing, hospitality, retail, or a call center, you know how to handle fast-paced environments with empathy and poise.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><strong><span style=\"font-size: 11pt;\">Community-Minded:</span></strong><span style=\"font-size: 11pt;\"> You have a background in service-oriented fields or study that focus on people and community engagement.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><strong><span style=\"font-size: 11pt;\">Mission-Driven:</span></strong><span style=\"font-size: 11pt;\"> You are genuinely excited to interact with customers and want to see the direct impact of your work on patient outcomes.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 12pt;\"><strong><span style=\"font-size: 11pt;\">Tech-Savvy &amp; Adaptable:</span></strong><span style=\"font-size: 11pt;\"> You are a fast learner who is comfortable with data entry and eager to master new healthcare technologies.</span></p>\n</li>\n\n</ul></div>"
    },
    {
      "text": "About Our Culture:",
      "content": "<div>\n<ul style=\"margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;\">\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><strong><span style=\"font-size: 11pt;\">We are mission-driven: </span></strong><span style=\"font-size: 11pt;\">we're revolutionizing the way cardiovascular care is delivered&nbsp;</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><strong><span style=\"font-size: 11pt;\">We are fast-paced &amp; agile: </span></strong><span style=\"font-size: 11pt;\">we move quickly, iterate often, and value experimentation</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\"><strong><span style=\"font-size: 11pt;\">We are remote-first:</span></strong><span style=\"font-size: 11pt;\"> flexibility, autonomy, and trust are at the core of how we operate</span></li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\"><strong><span style=\"font-size: 11pt;\">We care about diversity:&nbsp;</span></strong><span style=\"font-size: 11pt;\">diversity allows us to build an excellent patient experience</span></li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 12pt;\"><strong><span style=\"font-size: 11pt;\">W</span></strong><strong style=\"font-family: Meta, sans-serif; font-size: 14px;\"><span style=\"font-size: 11pt; font-family: Arial, sans-serif;\">e are an equal opportunity employer:&nbsp;</span></strong><span style=\"font-size: 11pt; font-family: Arial, sans-serif;\">we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status</span></p>\n</li>\n\n</ul></div>"
    }
  ],
  "country": "US",
  "createdAt": 1775666213273,
  "updatedAt": null,
  "categories": {
    "team": "Operations",
    "location": "remote",
    "commitment": "Full-time",
    "department": "Operations",
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