Guest Relations - Marketing Support Specialist | Bilingual Japanese

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    "jobDescription": "Hourly Rate: $21.00<p style=\"text-align:inherit\"></p><p style=\"text-align:inherit\"></p><div><div></div><p><b>PAY:</b> $21.00 /hourly &#43; Group Commission&lt;- Apply today to learn more!</p></div><div><div><div><div><div><div><div><div><div><p></p><p><b>SCHEDULE:</b> Full-time | 5 days per week with typically set days off | Typical Shifts: 8:00 AM–4:30 PM or 8:30 AM–5:00 PM | flexibility to work weekends and holidays. <b><i>*Subject to business needs</i></b></p><p></p><p>Are you ready to grow your dream career while making others&#39; vacation dreams come true? Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe. Join our team and help deliver unforgettable experiences that make vacation dreams come true.</p><p></p><p>Marriott Vacation Club®, a leader in the vacation ownership industry, is seeking motivated individuals with customer service and local area expertise to join our award-winning sales and marketing team. We are currently looking for driven individuals with outgoing personalities who are motivated to provide outstanding customer service. As a Guest Relations Coordinator, you will offer Concierge-style services to guests coming to stay with us on a promotional vacation package.</p><p></p><p><b>What&#39;s in it for you?</b></p><ul><li><p>Hotel and resort discounts</p></li><li><p>Immediate 401(k) Company match up to 6%</p></li><li><p>Growth and development opportunities</p></li><li><p>Positive work environment</p></li></ul><p></p><p><b>What will you do?</b></p><ul><li><p>Conduct pre-arrival calls to guests coming on a promotional package.</p></li><li><p>Engage with guests and provide elevated customer service by phone.</p></li><li><p>Effectively communicate the benefits of the guest&#39;s vacation package and confirm details.</p></li><li><p>Provide the highest level of service to suggest local attractions and restaurant recommendations .</p></li><li><p>Provide effective problem resolution techniques if applicable .</p></li></ul><p></p><p><b>What are the requirements?</b></p><ul><li><p>Enjoy talking with guests by phone</p></li><li><p>Excellent written and verbal communication skills</p></li><li><p>Local area knowledge</p></li><li><p>Computer skills</p></li><li><p>Flexible schedule, including the ability to work weekends and holidays</p></li><li><p><b>Bi-lingual read, write, speak Japanese and English fluently</b></p></li></ul><p></p><p>Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.</p></div></div></div></div></div></div></div></div></div><p style=\"text-align:inherit\"></p><p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><span>Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.</span></p>",
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