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    "requisitionDescription": "<div><div><div><div><div><div><div><div><div><div><div><div><h1 data-pasted=\"true\">Landscape Account Manager</h1><h2>Position Summary</h2><p>Pine Lake Nursery &amp; Landscape is seeking a motivated and customer-focused Landscape Account Manager to oversee a portfolio of commercial landscape maintenance accounts. This role serves as the primary point of contact for clients, ensuring exceptional service delivery, strong client relationships, operational excellence, and financial performance.</p><p>The ideal candidate will possess a combination of relationship-building, business development, and operational management skills, with the ability to identify opportunities for growth while ensuring client satisfaction and retention.</p><h2>Key Responsibilities</h2><h3>Client Relationship Management</h3><ul><li><p>Serve as the primary point of contact for assigned landscape maintenance accounts.</p></li><li><p>Build and maintain strong, long-term relationships with clients.</p></li><li><p>Conduct regular client meetings and property walkthroughs.</p></li><li><p>Address client concerns, requests, and service issues promptly and professionally.</p></li><li><p>Lead contract renewals and ensure service agreements are maintained.</p></li><li><p>Achieve high levels of customer satisfaction and client retention.</p></li></ul><h3>Operations Management</h3><ul><li><p>Perform routine site inspections to ensure quality standards are met.</p></li><li><p>Collaborate with Production Managers and Operations teams to execute services efficiently.</p></li><li><p>Monitor contract compliance and ensure all services are delivered according to client expectations.</p></li><li><p>Manage service schedules, punch lists, and corrective actions.</p></li><li><p>Identify operational improvements to enhance service quality and efficiency.</p></li></ul><h3>Financial Management</h3><ul><li><p>Manage account budgets, job costs, and profitability.</p></li><li><p>Review labor, materials, and production reports.</p></li><li><p>Monitor budget-to-actual performance and identify opportunities for improvement.</p></li><li><p>Prepare estimates and pricing for maintenance and enhancement projects.</p></li><li><p>Maintain target gross margins and financial objectives.</p></li></ul><h3>Business Development &amp; Revenue Growth</h3><ul><li><p>Identify opportunities to expand existing accounts through enhancements, irrigation improvements, and additional landscape services.</p></li><li><p>Develop and present proposals to clients.</p></li><li><p>Support company growth through account expansion and additional service offerings.</p></li><li><p>Assist in achieving annual sales and revenue goals.</p></li></ul><h3>Leadership &amp; Team Collaboration</h3><ul><li><p>Partner closely with Production Managers, Crew Leaders, and Operations teams.</p></li><li><p>Provide support, guidance, and accountability to field personnel.</p></li><li><p>Foster teamwork, communication, and a positive work environment.</p></li><li><p>Assist with resolving operational and employee-related challenges.</p></li></ul><h3>Administrative &amp; Compliance</h3><ul><li><p>Maintain accurate customer records, contracts, proposals, and job documentation.</p></li><li><p>Utilize Aspire and other company systems for tracking, reporting, and account management.</p></li><li><p>Ensure compliance with company policies, procedures, and documentation standards.</p></li><li><p>Prepare reports and updates for management as needed.</p></li></ul><h2>Qualifications</h2><ul><li><p>Minimum of 3 years of experience in Account Management, Operations Management, Sales, or a related field.</p></li><li><p>Landscape, horticulture, construction, or service industry experience preferred.</p></li><li><p>Strong understanding of budgeting, job costing, financial performance, and profitability.</p></li><li><p>Experience developing estimates and proposals.</p></li><li><p>Proficiency in Microsoft Office; Aspire experience preferred.</p></li><li><p>Excellent communication, negotiation, and relationship-building skills.</p></li><li><p>Strong organizational and problem-solving abilities.</p></li><li><p>Ability to manage multiple accounts and priorities simultaneously.</p></li><li><p>Leadership mindset with strong interpersonal skills.</p></li><li><p>Valid driver&#39;s license and acceptable driving record.</p></li></ul><h2>Work Environment</h2><ul><li><p>Combination of office, field, and client-facing responsibilities.</p></li><li><p>Frequent travel to client properties and job sites.</p></li><li><p>Ability to walk properties and perform outdoor inspections in varying weather conditions.</p></li><li><p>Fast-paced, service-oriented environment.</p></li></ul><h2>Compensation &amp; Benefits</h2><ul><li><p>Competitive Base Salary + Commission Program</p></li><li><p>Company Vehicle</p></li><li><p>Paid Time Off (PTO)</p></li><li><p>Health Insurance</p></li><li><p>Dental Insurance</p></li><li><p>Vision Insurance</p></li><li><p>Professional Development Opportunities</p></li><li><p>Career Growth and Advancement</p></li></ul><h2>Employment Requirements</h2><ul><li><p>Must pass a pre-employment drug screening.</p></li><li><p>Drug-free workplace.</p></li><li><p>Must be legally authorized to work in the United States.</p></li></ul><p>Pine Lake Nursery &amp; Landscape is an Equal Opportunity Employer committed to providing a professional, safe, and rewarding work environment where employees can grow and succeed.</p></div></div></div></div></div></div></div></div></div></div></div></div>\n",
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