Home › Companies › Hcgn Fa Us2 Oraclecloud Com CX 1 › Collection Recovery Specialist
Collection Recovery Specialist
Hcgn Fa Us2 Oraclecloud Com CX 1 · RI, United States; RI-Johnston-One Citizens Bank Way, Johnston, RI, US · On Site · Active · $22 / hour · Oracle Recruiting Cloud / Fusion HCM
Job facts
| Field | Value |
|---|---|
| Company | Hcgn Fa Us2 Oraclecloud Com CX 1 |
| Title | Collection Recovery Specialist |
| Normalized title | - |
| Department / team | Servicing & Operations |
| Location | RI, United States |
| Work model | On Site |
| Employment type | Full Time |
| Salary | $22 / hour |
| Status | active |
| ATS provider | Oracle Recruiting Cloud / Fusion HCM |
| Posted / first seen | 2026-04-16 / 2026-05-31 |
| Changed / last seen | 2026-05-31 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from Hcgn Fa Us2 Oraclecloud Com CX 1. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Oracle Recruiting Cloud / Fusion HCM. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| Department jobs | Active postings in Servicing & Operations. | Open |
| Work model jobs | Active On Site postings. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | Hcgn Fa Us2 Oraclecloud Com CX 1 |
| Source | fde57c08-9c5a-4d3c-956a-13a64c2d2206 |
| ATS provider | Oracle Recruiting Cloud / Fusion HCM |
Description
Description
Starting Salary: $22.00/hour
Are you looking to jump start a career in banking? Are you interested in joining a team of professionals that help customers through their financial hardship while driving a tangible impact to the bottom line? Do you thrive in working in a fast paced environment that is ever changing? Our Collections and Recovery Specialist role may be the right career choice for you.
At Citizens, our colleagues are our greatest asset. This is why we go to great lengths to foster an engaged workforce in our Collections and Recovery teams. We are looking for colleagues with a positive attitude that are looking to learn.
Our Collections and Recovery colleagues have the support and training needed to grow their careers and make a lasting impact.
Qualified candidates must complete a video interview after applying as the next step, to be completed within 7 days of receiving the link.
Position Overview
We are seeking a highly motivated and detail-oriented professional to join our team in a critical collections role. This position is responsible for collecting payments from individuals and businesses with outstanding debt. The role directly supports loss mitigation efforts and contributes to the financial health of the organization.
Key Responsibilities
Manage inbound and outbound calls to review and resolve delinquent accounts. Utilize effective servicing, negotiation, and problem-resolution techniques to collect payments. Assess customer financials to determine the most appropriate resolution based on their capabilities. Maintain accurate daily tracking of offset debits and work package maintenance. Document all transactions and interactions across systems of record to ensure compliance and support quality control reviews. Required Skills & Experience
Strong phone communication, active listening, and negotiation skills. Demonstrated ability to thrive in a team-oriented environment. Excellent organizational skills and ability to perform in a fast-paced, high-volume setting. Preferred Qualifications
High School Diploma or equivalent. Strong verbal and written communication skills. Working knowledge of systems including AFS, TSYS, Mainframe, Relay, and Debt Manager.
Work Schedule
Hours: 40 per week Schedule: 4 days a week 9am-7pm with 1 day off during the week and Saturday shift 8am-12pm. 5 days in office
Company
Equal Employment Opportunity
Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.
Equal Employment and Opportunity Employer
Job Applicant Data Privacy Policy
Background Check
Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.
Full job record
| Job ID | e9571139a8e783d1d3f3443d35daa5449ce54008 |
| Org ID | 98f8a112-3637-48b2-9880-02ce5d6b376a |
| Source ID | fde57c08-9c5a-4d3c-956a-13a64c2d2206 |
| Board ID | fde57c08-9c5a-4d3c-956a-13a64c2d2206 |
| Provider | oracle_hcm |
| Provider Job Key | 45311 |
| Title | Collection Recovery Specialist |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | RI, United States; RI-Johnston-One Citizens Bank Way, Johnston, RI, US |
| Department | Servicing & Operations |
| Team | — |
| Employment Type | full_time |
| Workplace Type | on_site |
| Remote Policy | — |
| Country | United States |
| Region | RI |
| City | — |
| Salary Raw | Description Starting Salary: $22.00/hour Are you looking to jump start a career in banking? Are you interested in joining a team of professionals that help customers through their financial hardship while driving a tangible impact to the bottom line? Do you thrive in working in a fast paced environment that is ever changing? Our Collections and Recovery Specialist role may be the right career choice for you. At Citizens, our colleagues are our greatest asset. This is why we go to great lengths to foster an engaged workforce in our Collections and Recovery teams. We are looking for colleagues with a positive attitude that are looking to learn. Our Collections and Recovery colleagues have the support and training needed to grow their careers and make a lasting impact. Qualified candidates must complete a video interview after applying as the next step, to be completed within 7 days of receiving the link. Position Overview We are seeking a highly motivated and detail-oriented professional to join our team in a critical collections role. This position is responsible for collecting payments from individuals and businesses with outstanding debt. The role directly supports loss mitigation efforts and contributes to the financial health of the organization. Key Responsibilities Manage inbound and outbound calls to review and resolve delinquent accounts. Utilize effective servicing, negotiation, and problem-resolution techniques to collect payments. Assess customer financials to determine the most appropriate resolution based on their capabilities. Maintain accurate daily tracking of offset debits and work package maintenance. Document all transactions and interactions across systems of record to ensure compliance and support quality control reviews. Required Skills & Experience Strong phone communication, active listening, and negotiation skills. Demonstrated ability to thrive in a team-oriented environment. Excellent organizational skills and ability to perform in a fast-paced, high-volume setting. Preferred Qualifications High School Diploma or equivalent. Strong verbal and written communication skills. Working knowledge of systems including AFS, TSYS, Mainframe, Relay, and Debt Manager. Work Schedule Hours: 40 per week Schedule: 4 days a week 9am-7pm with 1 day off during the week and Saturday shift 8am-12pm. 5 days in office Company Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability. Equal Employment and Opportunity Employer Job Applicant Data Privacy Policy Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information. |
| Salary Min | 22 |
| Salary Max | — |
| Salary Currency | USD |
| Salary Period | hour |
| Source URL | https://hcgn.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/45311 |
| Apply URL | https://hcgn.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/45311 |
| First Seen At | 2026-05-31 18:16:30Z |
| Last Seen At | 2026-06-06 11:47:35Z |
| Last Checked At | 2026-06-06 11:47:35Z |
| Last Changed At | 2026-05-31 18:16:30Z |
| Inactive At | — |
| Source Posted At | 2026-04-16 14:10:37Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=oracle_hcm/board=hcgn.fa.us2.oraclecloud.com|CX_1/date=2026-06-06/2026-06-06T11-46-47-634Z-f7d5822de6e358eed74c88062868cdee472537dadc676552db9b868a0781d816.json |
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"ExternalDescriptionStr": "<p style=\"color:#161513;font-family:"Oracle Sans";font-size:12.0pt;margin:0in;\">Starting Salary: $22.00/hour</p><p style=\"color:#161513;font-family:"Oracle Sans";font-size:12.0pt;margin:0in;\"> </p><p style=\"color:#161513;font-family:"Oracle Sans";font-size:12.0pt;margin:0in;\"><span style=\"background-color:#FBF9F8;\">Are you looking to jump start a career in banking? Are you interested in joining a team of professionals that help customers through their financial hardship while driving a tangible impact to the bottom line? Do you thrive in working in a fast paced environment that is ever changing? Our Collections and Recovery Specialist role may be the right career choice for you.</span></p><p style=\"color:#161513;font-family:"Oracle Sans";font-size:12.0pt;margin-bottom:12pt;margin-top:0pt;\"><span style=\"background-color:#FBF9F8;\">At Citizens, our colleagues are our greatest asset. This is why we go to great lengths to foster an engaged workforce in our Collections and Recovery teams. 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This position is responsible for collecting payments from individuals and businesses with outstanding debt. The role directly supports loss mitigation efforts and contributes to the financial health of the organization.</span></p><p style=\"color:#161513;font-family:"Oracle Sans";font-size:12.0pt;margin-bottom:12pt;margin-top:0pt;\"><span style=\"background-color:#FBF9F8;\"><strong>Key Responsibilities</strong></span></p><ul style=\"direction:ltr;list-style-type:disc;margin-bottom:0in;margin-top:0in;unicode-bidi:embed;\" type=\"disc\"><li style=\"color:#161513;margin-bottom:0;margin-top:0;vertical-align:middle;\"><span style=\"background-color:#FBF9F8;font-family:"Oracle Sans";\"><span style=\"font-size:12.0pt;\">Manage inbound and outbound calls to review and resolve delinquent accounts.</span></span></li><li style=\"color:#161513;margin-bottom:0;margin-top:0;vertical-align:middle;\"><span style=\"background-color:#FBF9F8;font-family:"Oracle Sans";\"><span style=\"font-size:12.0pt;\">Utilize effective servicing, negotiation, and problem-resolution techniques to collect payments.</span></span></li><li style=\"color:#161513;margin-bottom:0;margin-top:0;vertical-align:middle;\"><span style=\"background-color:#FBF9F8;font-family:"Oracle Sans";\"><span style=\"font-size:12.0pt;\">Assess customer financials to determine the most appropriate resolution based on their capabilities.</span></span></li><li style=\"color:#161513;margin-bottom:0;margin-top:0;vertical-align:middle;\"><span style=\"background-color:#FBF9F8;font-family:"Oracle Sans";\"><span style=\"font-size:12.0pt;\">Maintain accurate daily tracking of offset debits and work package maintenance.</span></span></li><li style=\"color:#161513;margin-bottom:0;margin-top:0;vertical-align:middle;\"><span style=\"background-color:#FBF9F8;font-family:"Oracle Sans";\"><span style=\"font-size:12.0pt;\">Document all transactions and interactions across systems of record to ensure compliance and support quality control reviews.</span></span></li></ul><p style=\"color:#161513;font-family:"Oracle Sans";font-size:12.0pt;margin-bottom:12pt;margin-top:0pt;\"><span style=\"background-color:#FBF9F8;\"><strong>Required Skills & Experience</strong></span></p><ul style=\"direction:ltr;list-style-type:disc;margin-bottom:0in;margin-top:0in;unicode-bidi:embed;\" type=\"disc\"><li style=\"color:#161513;margin-bottom:0;margin-top:0;vertical-align:middle;\"><span style=\"background-color:#FBF9F8;font-family:"Oracle Sans";\"><span style=\"font-size:12.0pt;\">Strong phone communication, active listening, and negotiation skills.</span></span></li><li style=\"color:#161513;margin-bottom:0;margin-top:0;vertical-align:middle;\"><span style=\"background-color:#FBF9F8;font-family:"Oracle Sans";\"><span style=\"font-size:12.0pt;\">Demonstrated ability to thrive in a team-oriented environment.</span></span></li><li style=\"color:#161513;margin-bottom:0;margin-top:0;vertical-align:middle;\"><span style=\"background-color:#FBF9F8;font-family:"Oracle Sans";\"><span style=\"font-size:12.0pt;\">Excellent organizational skills and ability to perform in a fast-paced, high-volume setting.</span></span></li></ul><p style=\"color:#161513;font-family:"Oracle Sans";font-size:12.0pt;margin-bottom:12pt;margin-top:0pt;\"><span style=\"background-color:#FBF9F8;\"><strong>Preferred Qualifications</strong></span></p><ul style=\"direction:ltr;list-style-type:disc;margin-bottom:0in;margin-top:0in;unicode-bidi:embed;\" type=\"disc\"><li style=\"color:#161513;margin-bottom:0;margin-top:0;vertical-align:middle;\"><span style=\"background-color:#FBF9F8;font-family:"Oracle Sans";\"><span style=\"font-size:12.0pt;\">High School Diploma or equivalent.</span></span></li><li style=\"color:#161513;margin-bottom:0;margin-top:0;vertical-align:middle;\"><span style=\"background-color:#FBF9F8;font-family:"Oracle Sans";\"><span style=\"font-size:12.0pt;\">Strong verbal and written communication skills.</span></span></li><li style=\"color:#161513;margin-bottom:0;margin-top:0;vertical-align:middle;\"><span style=\"background-color:#FBF9F8;font-family:"Oracle Sans";\"><span style=\"font-size:12.0pt;\">Working knowledge of systems including AFS, TSYS, Mainframe, Relay, and Debt Manager.</span></span></li></ul><p style=\"color:#161513;font-family:"Oracle Sans";font-size:12.0pt;margin-bottom:12pt;margin-top:0pt;\"> </p><p style=\"color:#161513;font-family:"Oracle Sans";font-size:12.0pt;margin-bottom:12pt;margin-top:0pt;\"><span style=\"background-color:#FBF9F8;\"><strong>Work Schedule</strong></span></p><ul style=\"direction:ltr;list-style-type:disc;margin-bottom:0in;margin-top:0in;unicode-bidi:embed;\" type=\"disc\"><li style=\"color:#161513;margin-bottom:0;margin-top:0;vertical-align:middle;\"><span style=\"background-color:#FBF9F8;font-family:"Oracle Sans";\"><span style=\"font-size:12.0pt;\"><strong>Hours:</strong> 40 per week</span></span></li><li style=\"color:#161513;margin-bottom:0;margin-top:0;vertical-align:middle;\"><span style=\"background-color:#FBF9F8;font-family:"Oracle Sans";\"><span style=\"font-size:12.0pt;\"><strong>Schedule:</strong> 4 days a week 9am-7pm with 1 day off during the week and Saturday shift 8am-12pm.</span></span></li><li style=\"color:#161513;margin-bottom:0;margin-top:0;vertical-align:middle;\"><span style=\"background-color:#FBF9F8;font-family:"Oracle Sans";\"><span style=\"font-size:12.0pt;\">5 days in office</span></span></li></ul><p> </p><p> </p>",
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},
"detail_meta": {
"url": "https://hcgn.fa.us2.oraclecloud.com/hcmRestApi/resources/latest/recruitingCEJobRequisitionDetails?expand=all&onlyData=true&finder=ById;Id=%2245311%22,siteNumber=CX_1",
"http_status": 200,
"content_type": "application/json",
"response_bytes": 15137
},
"detail_errors": []
}Get this page with API
Rendered from the bluedoor Job Postings API. Reproduce it:
GET https://api.bluedoor.sh/job-postings/v1/jobs/e9571139a8e783d1d3f3443d35daa5449ce54008?include=descriptionJSONGET https://api.bluedoor.sh/job-postings/v1/orgs/98f8a112-3637-48b2-9880-02ce5d6b376aJSONGET https://api.bluedoor.sh/job-postings/v1/sources/fde57c08-9c5a-4d3c-956a-13a64c2d2206JSONGET https://api.bluedoor.sh/job-postings/v1/jobs/e9571139a8e783d1d3f3443d35daa5449ce54008/eventsJSON