Bonvoy Lounge Attendant (PT)

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    "description": "<p style=\"text-align:justify;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\"><u>Scope of Position</u></span></span></p>\n\n<p style=\"text-align:justify;\"><span style=\"font-family:Arial, Helvetica, sans-serif;font-size:16px;\">The Bonvoy Lounge Attendant is responsible for welcoming and acknowledging all Elite Bonvoy members and their guests according to company standards. The Attendant will also provide information to Bonvoy members and assist guests while they visit the lounge. He/she will promote a luxury environment and enhance the guests’ experience.</span></p>\n\n<p><br />\n<span style=\"font-size:16px;\"><u>Position Requirements</u></span></p>\n\n<ul>\n\t<li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\">Professional demeanor appropriate for a luxury environment.</span></span></li>\n\t<li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\">Previous food and beverage experience in a luxury hotel environment is a plus.</span></span></li>\n\t<li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\">Excellent organizational and interpersonal and skills.</span></span></li>\n\t<li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\">Possess outstanding guest services skills.</span></span></li>\n\t<li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\">Effective at listening to, understanding, and clarifying the concerns and raised by guests and members.</span></span></li>\n\t<li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\">Must be able to work 5 days a week, Wednesday to Sunday from 7:30A to 4:30P.</span></span></li>\n</ul>\n\n<p style=\"text-align:justify;\"><br />\n<span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\"><u>Responsibilities</u></span></span></p>\n\n<ul>\n\t<li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\">Greet Elite Bonvoy Members in a professional and personalized manner.</span></span></li>\n\t<li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\">Establish a positive relationship with repeat Bonvoy guests.</span></span></li>\n\t<li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\">Complete opening and closing duties, including setting up necessary supplies and tools.</span></span></li>\n\t<li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\">Offer drinks and snacks to members.</span></span></li>\n\t<li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\">Ensure work area is clean and everything is in working order.</span></span></li>\n\t<li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\">Communicate special requests to the Management office.</span></span></li>\n\t<li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\">Anticipate and communicate replenishment needs promptly, ensuring no shortages throughout the shift. </span></span></li>\n\t<li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\">Promote resort amenities to maximize revenue and drive sales.</span></span></li>\n\t<li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\">Extreme knowledge of resort, services, amenities, and hours of operations.</span></span></li>\n\t<li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\">Follow all company policies and procedures, ensure uniform and personal appearances are clean and professional, </span></span></li>\n\t<li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\">Maintain confidentiality of resort information and protect company assets.</span></span></li>\n\t<li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\">Perform any other reasonable duties as required by management.</span></span></li>\n</ul>\n\n<p style=\"text-align:justify;\"><br />\n<span style=\"font-size:16px;\"><u>Education</u></span></p>\n\n<ul>\n\t<li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\">High school diploma or GED. </span></span></li>\n</ul>\n\n<p style=\"text-align:justify;\"><br />\n<span style=\"font-size:16px;\"><u>Skills and Abilities</u></span></p>\n\n<ul>\n\t<li style=\"text-align:justify;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\">Ability to communicate in the English language. Second language is a plus. </span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\">Ability to work holidays and weekends and able to perform multiple tasks. </span></span></li>\n\t<li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\">Knowledge of basic food handling policies and procedures as well as presenting food products for consumption, including storage/handling techniques, proper chemical handling, and sanitation standards.</span></span></li>\n</ul>\n\n<p style=\"text-align:justify;\"><br />\n<span style=\"font-size:16px;\"><u>Physical Requirements</u></span></p>\n\n<ul>\n\t<li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\">Must be able to work in a fast-paced environment.</span></span></li>\n\t<li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\">Must be physically fit to lift, pull, and push items up to 50 pounds.</span></span></li>\n\t<li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\">Also requires standing/walking/reaching and bending throughout shift. </span></span></li>\n</ul>\n\n<p> </p>",
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