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ORACLE APPLICATION ANALYST (C2M/CCS)

Fa Etuc Saasfaprod1 Fa Ocs Oraclecloud Com CX 1 · Fayetteville, NC, United States · Hybrid · Active · $5,000–$81,932 / day · Oracle Recruiting Cloud / Fusion HCM

Job facts

FieldValue
CompanyFa Etuc Saasfaprod1 Fa Ocs Oraclecloud Com CX 1
TitleORACLE APPLICATION ANALYST (C2M/CCS)
Normalized title-
Department / team0384-INFORMATION TECHNOLOGY APPLICATIONS
LocationFayetteville, NC, United States
Work modelHybrid / Hybrid
Employment typeFull Time
Salary$5,000–$81,932 / day
Statusactive
ATS providerOracle Recruiting Cloud / Fusion HCM
Posted / first seen2026-06-15 / 2026-06-16
Changed / last seen2026-06-19 / 2026-06-19

Related slices

PageWhat it containsOpen
Company jobsActive postings from Fa Etuc Saasfaprod1 Fa Ocs Oraclecloud Com CX 1.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through Oracle Recruiting Cloud / Fusion HCM.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Fayetteville.Open
Department jobsActive postings in 0384-INFORMATION TECHNOLOGY APPLICATIONS.Open
Work model jobsActive Hybrid postings.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyFa Etuc Saasfaprod1 Fa Ocs Oraclecloud Com CX 1
Sourcec5ab0eee-1174-4ce1-81a3-3d91fa46b527
ATS providerOracle Recruiting Cloud / Fusion HCM

Description

Description Job Summary Fayetteville Public Works Commission is seeking an Oracle Application Analyst (C2M/CCS) to support, maintain, and enhance enterprise utility applications, including Oracle Utilities Customer to Meter (C2M) and Customer Cloud Service (CCS). This role ensures reliable system performance while supporting customer service and billing operations. Key Responsibilities Provide day‑to‑day support for Oracle Utilities C2M/CCS applications Troubleshoot, analyze, and resolve system and application issues Configure and maintain application functionality Support integrations, APIs, batch processes, and interface monitoring Execute system, integration, and user acceptance testing (UAT) Assist with upgrades, patches, and change management processes Develop and maintain system documentation and knowledgebase materials Partner with business users to gather requirements and implement solutions Generate reports and support data extraction using queries Support customer service, billing, and meter‑to‑cash processes Minimum Qualifications Bachelor’s degree + 3 years of application support experience OR Associate degree + 7 years experience OR High school diploma + 11 years experience Experience supporting enterprise applications in a production environment Strong troubleshooting and problem‑solving skills Understanding of SDLC and change management processes Preferred Qualifications Experience with Oracle Utilities C2M, CCS, or CIS platforms Knowledge of utility billing and meter‑to‑cash processes Experience with integrations, APIs, or SaaS/cloud applications Familiarity with ServiceNow or similar ticketing systems Experience with testing, upgrades, and release management Additional Information Strong communication and documentation skills required Ability to manage multiple priorities in a fast‑paced environment Office‑based role with prolonged computer use Special Requirements Ability to perform the essential functions of the position, including extended computer‑based work. What We Offer Health & Wellness Benefits : Medical, Dental, and Vision Plans with HSA and FSA options. Group Life and Long ‑ Term Disability Insurance. Cafeteria plan and flexible benefits program Wellness program with incentives and benefit credits through Know Your Number® participation Onsite Gym and Onsite Medical Facility. Retirement & Financial Benefits : Pension through the NC Local Government Employees’ Retirement System. 401(k) Match Retirement Plan. 457 Plan for additional retirement savings. A $5,000 sign-on bonus. The opportunity to work for an award ‑ winning utility recognized for excellence, reliability, and community stewardship A mission ‑ driven environment where leadership, innovation, and operational excellence directly impact the quality of life for the community we serve. Work ‑ Life Balance & Support : Paid Holidays and PTO with rollover options. Relocation assistance and temporary housing allowance (if applicable). Employee Assistance Program (EAP) Career Development : Mentorship and career development programs, and opportunities for advancement. Apply today to support critical systems that power utility operations and customer service for our community. EMPLOYER’S RIGHTS: This job description is general and illustrative of the kind of duties required of this position. It is not exhaustive and does not contain a detailed description of all the duties that may be assigned to the incumbent occupying this position. Applicants must be currently authorized to work in the United States on a full-time basis. PWC does not offer employment-based visa sponsorship now or in the future. Grade 414 $81,932.46-$107,946.02/ Salary #FPWCSJ

Full job record

Job IDe92caf3edbaed5ba1b26eb70d0d1288c200aacf7
Org ID3c5ff712-3b8c-4df2-93e2-f7012ba07ba8
Source IDc5ab0eee-1174-4ce1-81a3-3d91fa46b527
Board IDc5ab0eee-1174-4ce1-81a3-3d91fa46b527
Provideroracle_hcm
Provider Job Key10641
TitleORACLE APPLICATION ANALYST (C2M/CCS)
Normalized Title—
Statusactive
Activeyes
Location TextFayetteville, NC, United States
Department0384-INFORMATION TECHNOLOGY APPLICATIONS
Team—
Employment Typefull_time
Workplace Typehybrid
Remote Policyhybrid
CountryUnited States
RegionNC
CityFayetteville
Salary RawDescription Job Summary Fayetteville Public Works Commission is seeking an Oracle Application Analyst (C2M/CCS) to support, maintain, and enhance enterprise utility applications, including Oracle Utilities Customer to Meter (C2M) and Customer Cloud Service (CCS). This role ensures reliable system performance while supporting customer service and billing operations. Key Responsibilities Provide day‑to‑day support for Oracle Utilities C2M/CCS applications Troubleshoot, analyze, and resolve system and application issues Configure and maintain application functionality Support integrations, APIs, batch processes, and interface monitoring Execute system, integration, and user acceptance testing (UAT) Assist with upgrades, patches, and change management processes Develop and maintain system documentation and knowledgebase materials Partner with business users to gather requirements and implement solutions Generate reports and support data extraction using queries Support customer service, billing, and meter‑to‑cash processes Minimum Qualifications Bachelor’s degree + 3 years of application support experience OR Associate degree + 7 years experience OR High school diploma + 11 years experience Experience supporting enterprise applications in a production environment Strong troubleshooting and problem‑solving skills Understanding of SDLC and change management processes Preferred Qualifications Experience with Oracle Utilities C2M, CCS, or CIS platforms Knowledge of utility billing and meter‑to‑cash processes Experience with integrations, APIs, or SaaS/cloud applications Familiarity with ServiceNow or similar ticketing systems Experience with testing, upgrades, and release management Additional Information Strong communication and documentation skills required Ability to manage multiple priorities in a fast‑paced environment Office‑based role with prolonged computer use Special Requirements Ability to perform the essential functions of the position, including extended computer‑based work. What We Offer Health & Wellness Benefits : Medical, Dental, and Vision Plans with HSA and FSA options. Group Life and Long ‑ Term Disability Insurance. Cafeteria plan and flexible benefits program Wellness program with incentives and benefit credits through Know Your Number® participation Onsite Gym and Onsite Medical Facility. Retirement & Financial Benefits : Pension through the NC Local Government Employees’ Retirement System. 401(k) Match Retirement Plan. 457 Plan for additional retirement savings. A $5,000 sign-on bonus. The opportunity to work for an award ‑ winning utility recognized for excellence, reliability, and community stewardship A mission ‑ driven environment where leadership, innovation, and operational excellence directly impact the quality of life for the community we serve. Work ‑ Life Balance & Support : Paid Holidays and PTO with rollover options. Relocation assistance and temporary housing allowance (if applicable). Employee Assistance Program (EAP) Career Development : Mentorship and career development programs, and opportunities for advancement. Apply today to support critical systems that power utility operations and customer service for our community. EMPLOYER’S RIGHTS: This job description is general and illustrative of the kind of duties required of this position. It is not exhaustive and does not contain a detailed description of all the duties that may be assigned to the incumbent occupying this position. Applicants must be currently authorized to work in the United States on a full-time basis. PWC does not offer employment-based visa sponsorship now or in the future. Grade 414 $81,932.46-$107,946.02/ Salary #FPWCSJ
Salary Min5,000
Salary Max81,932.46
Salary CurrencyUSD
Salary Periodday
Source URLhttps://fa-etuc-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/10641
Apply URLhttps://fa-etuc-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/10641
First Seen At2026-06-16 11:00:22Z
Last Seen At2026-06-19 11:48:26Z
Last Checked At2026-06-19 11:48:26Z
Last Changed At2026-06-19 11:48:26Z
Inactive At—
Source Posted At2026-06-15 13:17:59Z
Source Updated At—
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=oracle_hcm/board=fa-etuc-saasfaprod1.fa.ocs.oraclecloud.com|CX_1/date=2026-06-19/2026-06-19T11-48-24-296Z-ff5067dc48debaeece0f40d14888dbd71a64cb39c40dc3c4f1f71c18c6b601b0.json
Event Fields
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Parsed Structured
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    "countries": [
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  "remote_policy": "hybrid",
  "salary_period": "day",
  "workplace_type": "hybrid",
  "salary_currency": "USD"
}
Extensions
{}
Native Structured
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    "ExternalDescriptionStr": "<p><span style=\"font-family: Calibri, sans-serif;\"><strong>Job Summary</strong></span></p><p><span style=\"font-family: Calibri, sans-serif;\">Fayetteville Public Works Commission is seeking an Oracle Application Analyst (C2M/CCS) to support, maintain, and enhance enterprise utility applications, including Oracle Utilities Customer to Meter (C2M) and Customer Cloud Service (CCS). This role ensures reliable system performance while supporting customer service and billing operations.&nbsp;</span></p><p><span style=\"font-family: Calibri, sans-serif;\"><strong>Key Responsibilities</strong></span></p><ul style=\"list-style-type: disc;\"><li style=\"margin-bottom: 0in;\"><span style=\"font-family: Calibri, sans-serif;\">Provide day‑to‑day support for Oracle Utilities C2M/CCS applications</span></li><li style=\"margin-bottom: 0in;\"><span style=\"font-family: Calibri, sans-serif;\">Troubleshoot, analyze, and resolve system and application issues</span></li><li style=\"margin-bottom: 0in;\"><span style=\"font-family: Calibri, sans-serif;\">Configure and maintain application functionality</span></li><li style=\"margin-bottom: 0in;\"><span style=\"font-family: Calibri, sans-serif;\">Support integrations, APIs, batch processes, and interface monitoring</span></li><li style=\"margin-bottom: 0in;\"><span style=\"font-family: Calibri, sans-serif;\">Execute system, integration, and user acceptance testing (UAT)</span></li><li style=\"margin-bottom: 0in;\"><span style=\"font-family: Calibri, sans-serif;\">Assist with upgrades, patches, and change management processes</span></li><li style=\"margin-bottom: 0in;\"><span style=\"font-family: Calibri, sans-serif;\">Develop and maintain system documentation and knowledgebase materials</span></li><li style=\"margin-bottom: 0in;\"><span style=\"font-family: Calibri, sans-serif;\">Partner with business users to gather requirements and implement solutions</span></li><li style=\"margin-bottom: 0in;\"><span style=\"font-family: Calibri, sans-serif;\">Generate reports and support data extraction using queries</span></li><li style=\"margin-bottom: 0in;\"><span style=\"font-family: Calibri, sans-serif;\">Support customer service, billing, and meter‑to‑cash processes&nbsp;</span></li></ul><p style=\"margin-top: 12pt;\"><span style=\"font-family: Calibri, sans-serif;\"><strong>Minimum Qualifications</strong></span></p><ul style=\"list-style-type: disc;\"><li style=\"margin-bottom: 0in;\"><span style=\"font-family: Calibri, sans-serif;\">Bachelor’s degree + 3 years of application support experience</span><br><span style=\"font-family: Calibri, sans-serif;\">OR Associate degree + 7 years experience</span><br><span style=\"font-family: Calibri, sans-serif;\">OR High school diploma + 11 years experience</span></li><li style=\"margin-bottom: 0in;\"><span style=\"font-family: Calibri, sans-serif;\">Experience supporting enterprise applications in a production environment</span></li><li style=\"margin-bottom: 0in;\"><span style=\"font-family: Calibri, sans-serif;\">Strong troubleshooting and problem‑solving skills</span></li><li style=\"margin-bottom: 0in;\"><span style=\"font-family: Calibri, sans-serif;\">Understanding of SDLC and change management processes&nbsp;</span></li></ul><p style=\"margin-top: 12pt;\"><span style=\"font-family: Calibri, sans-serif;\"><strong>Preferred Qualifications</strong></span></p><ul style=\"list-style-type: disc;\"><li style=\"margin-bottom: 0in;\"><span style=\"font-family: Calibri, sans-serif;\">Experience with Oracle Utilities C2M, CCS, or CIS platforms</span></li><li style=\"margin-bottom: 0in;\"><span style=\"font-family: Calibri, sans-serif;\">Knowledge of utility billing and meter‑to‑cash processes</span></li><li style=\"margin-bottom: 0in;\"><span style=\"font-family: Calibri, sans-serif;\">Experience with integrations, APIs, or SaaS/cloud applications</span></li><li style=\"margin-bottom: 0in;\"><span style=\"font-family: Calibri, sans-serif;\">Familiarity with ServiceNow or similar ticketing systems</span></li><li><span style=\"font-family: Calibri, sans-serif;\">Experience with testing, upgrades, and release management&nbsp;</span></li></ul><p><span style=\"font-family: Calibri, sans-serif;\"><strong>Additional Information</strong></span></p><ul style=\"list-style-type: disc;\"><li style=\"margin-bottom: 0in;\"><span style=\"font-family: Calibri, sans-serif;\">Strong communication and documentation skills required</span></li><li style=\"margin-bottom: 0in;\"><span style=\"font-family: Calibri, sans-serif;\">Ability to manage multiple priorities in a fast‑paced environment</span></li><li style=\"margin-bottom: 0in;\"><span style=\"font-family: Calibri, sans-serif;\">Office‑based role with prolonged computer use</span></li></ul><p style=\"margin-bottom: 0in;\"><span style=\"font-family: Calibri, sans-serif;\"><strong>Special Requirements</strong></span></p><ul style=\"list-style-type: disc;\"><li style=\"margin-bottom: 0in;\"><span style=\"font-family: Calibri, sans-serif;\">Ability to perform the essential functions of the position, including extended computer‑based work.</span></li></ul><p style=\"margin-top: 12pt;\"><span style=\"font-family: Calibri, sans-serif;\"><strong>What We Offer</strong></span></p><p><span style=\"font-family: Calibri, sans-serif;\"><u>Health &amp; Wellness Benefits</u>:</span></p><ul style=\"list-style-type: disc;\"><li><p style=\"margin-bottom: 0in;\"><span style=\"font-family: Calibri, sans-serif;\">Medical, Dental, and Vision Plans with HSA and FSA options.&nbsp;</span></p></li><li><p style=\"margin-bottom: 0in;\"><span style=\"font-family: Calibri, sans-serif;\">Group Life and Long</span><span style=\"font-family: &quot;Cambria Math&quot;, serif;\">‑</span><span style=\"font-family: Calibri, sans-serif;\">Term Disability Insurance.</span></p></li><li><p style=\"margin-bottom: 0in;\"><span style=\"font-family: Calibri, sans-serif;\">Cafeteria plan and flexible benefits program&nbsp;</span></p></li><li><p style=\"margin-bottom: 0in;\"><span style=\"font-family: Calibri, sans-serif;\">Wellness program with incentives and benefit credits through Know Your Number® participation&nbsp;</span></p></li><li><p style=\"margin-bottom: 0in;\"><span style=\"font-family: Calibri, sans-serif;\">Onsite Gym and Onsite Medical Facility.</span></p></li></ul><p style=\"margin-top: 12pt;\"><span style=\"font-family: Calibri, sans-serif;\"><u>Retirement &amp; Financial Benefits</u>:</span></p><ul style=\"list-style-type: disc;\"><li><p style=\"margin-bottom: 0in;\"><span style=\"font-family: Calibri, sans-serif;\">Pension through the NC Local Government Employees’ Retirement System.&nbsp;</span></p></li><li><p style=\"margin-bottom: 0in;\"><span style=\"font-family: Calibri, sans-serif;\">401(k) Match Retirement Plan.&nbsp;</span></p></li><li><p style=\"margin-bottom: 0in;\"><span style=\"font-family: Calibri, sans-serif;\">457 Plan for additional retirement savings.&nbsp;</span></p></li><li><p style=\"margin-bottom: 0in;\"><span style=\"font-family: Calibri, sans-serif;\">A $5,000 sign-on bonus.</span></p></li><li><p style=\"margin-bottom: 0in;\"><span style=\"font-family: Calibri, sans-serif;\">The opportunity to work for an award</span><span style=\"font-family: &quot;Cambria Math&quot;, serif;\">‑</span><span style=\"font-family: Calibri, sans-serif;\">winning utility recognized for excellence, reliability, and community stewardship&nbsp;</span></p></li><li><p style=\"margin-bottom: 0in;\"><span style=\"font-family: Calibri, sans-serif;\">A mission</span><span style=\"font-family: &quot;Cambria Math&quot;, serif;\">‑</span><span style=\"font-family: Calibri, sans-serif;\">driven environment where leadership, innovation, and operational excellence directly impact the quality of life for the community we serve.</span></p></li></ul><p style=\"margin-top: 12pt;\"><span style=\"font-family: Calibri, sans-serif;\"><span>&nbsp; </span><u>Work</u></span><span style=\"font-family: &quot;Cambria Math&quot;, serif;\"><u>‑</u></span><span style=\"font-family: Calibri, sans-serif;\"><u>Life Balance &amp; Support</u>:</span></p><ul style=\"list-style-type: disc;\"><li><p style=\"margin-bottom: 0in;\"><span style=\"font-family: Calibri, sans-serif;\">Paid Holidays and PTO with rollover options.</span></p></li><li><p style=\"margin-bottom: 0in;\"><span style=\"font-family: Calibri, sans-serif;\">Relocation assistance and temporary housing allowance (if applicable).</span></p></li><li><p style=\"margin-bottom: 0in;\"><span style=\"font-family: Calibri, sans-serif;\">Employee Assistance Program (EAP)</span></p></li></ul><p style=\"margin-top: 12pt;\"><span style=\"font-family: Calibri, sans-serif;\"><span>&nbsp;</span><u>Career Development</u>:</span></p><ul style=\"list-style-type: disc;\"><li><span style=\"font-family: Calibri, sans-serif;\">Mentorship and career development programs, and opportunities for advancement.</span></li></ul><p><span style=\"font-family: Calibri, sans-serif;\">Apply today to support critical systems that power utility operations and customer service for our community.</span></p><p><span style=\"font-family: Calibri, sans-serif;\"><strong><u>EMPLOYER’S RIGHTS:</u>&nbsp;</strong>This job description is general and illustrative of the kind of duties required of this position. It is not exhaustive and does not contain a detailed description of all the duties that may be assigned to the incumbent occupying this position.</span></p><ul style=\"list-style-type: disc;\"><li style=\"margin-bottom: 0in;\"><span style=\"font-family: Calibri, sans-serif;\">Applicants must be currently authorized to work in the United States on a full-time basis.</span></li><li style=\"margin-bottom: 0in;\"><span style=\"font-family: Calibri, sans-serif;\">PWC does not offer employment-based visa sponsorship now or in the future.</span></li></ul><p style=\"margin-top: 12pt;\"><span style=\"font-family: Calibri, sans-serif;\"><strong>Grade 414 $81,932.46-$107,946.02/ Salary</strong></span></p><p><span style=\"font-family: Calibri, sans-serif;\">#FPWCSJ</span></p>",
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