Analista de HRIS - Suporte Funcional & Operações

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    "jobDescription": "<p><b>Dreaming big is in our DNA. It’s who we are as a company. It’s our culture. It’s our heritage. And more than ever, it’s our future. A future where we’re always looking forward. Always serving up new ways to meet life’s moments. A future where we keep dreaming bigger. We look for people with passion, talent, and curiosity, and provide them with the teammates, resources and opportunities to unleash their full potential. The power we create together – when we combine your strengths with ours – is unstoppable. Are you ready to join a team that dreams as big as you do?</b></p><p style=\"text-align:inherit\"></p><p style=\"text-align:inherit\"></p><div><div><p><b><span>Analista</span><span><span> </span>de HRIS<span> </span></span><span>-<span> </span></span><span>Suporte</span><span><span> </span></span><span>Funcional</span><span><span> </span>&amp;<span> </span></span><span>Operações</span></b><span> </span></p></div><div><p><span> </span></p></div><div><p><b><span>Sobre</span><span><span> </span>a<span> </span></span><span>posição</span></b><span> </span></p></div><div><p><span><span>Estamos<span> </span></span><span>em</span><span><span> </span></span><span>busca</span><span><span> </span>de um(a)<span> </span></span><span>Analista</span><span><span> </span>de HRIS para<span> </span></span><span>atuar</span><span><span> </span>no time de</span><span><span> </span>Corporate Tech</span><span>,<span> </span></span><span>apoiando</span><span><span> </span></span><span>operações</span><span><span> </span></span><span>funcionais</span><span>,<span> </span></span><span>suporte</span><span><span> </span></span><span>sistêmico</span><span><span> </span>e<span> </span></span><span>iniciativas</span><span><span> </span>de<span> </span></span><span>melhoria</span><span><span> </span></span><span>contínua</span><span><span> </span></span><span>em</span><span><span> </span></span><span>plataformas</span><span><span> </span></span><span>globais</span><span><span> </span>de RH.</span></span><span> </span></p></div><div><p><span><span>A<span> </span></span><span>posição</span><span><span> </span></span><span>terá</span><span><span> </span></span><span>foco</span><span><span> </span></span><span>em</span><span><span> </span></span><span>suporte</span><span><span> </span></span><span>funcional</span><span>, troubleshooting,<span> </span></span><span>análise</span><span><span> </span>de<span> </span></span><span>processos</span><span>,<span> </span></span><span>documentação</span><span><span> </span></span><span>operacional</span><span><span> </span>e<span> </span></span><span>iniciativas</span><span><span> </span>de Knowledge Transfer (KT), com forte<span> </span></span><span>exposição</span><span><span> </span></span><span>ao</span><span><span> </span>Workday e<span> </span></span><span>plataformas</span><span><span> </span>de<span> </span></span><span>experiência</span><span><span> </span>do<span> </span></span><span>colaborador</span><span>.</span></span><span> </span></p></div><div><p><span><span>Buscamos</span><span><span> </span></span><span>uma</span><span><span> </span></span><span>pessoa</span><span><span> </span></span><span>analítica</span><span>,<span> </span></span><span>organizada</span><span>,<span> </span></span><span>colaborativa</span><span><span> </span>e com interesse<span> </span></span><span>em</span><span><span> </span></span><span>tecnologia</span><span><span> </span></span><span>aplicada</span><span><span> </span></span><span>a</span><span><span> </span>RH,<span> </span></span><span>eficiência</span><span><span> </span></span><span>operacional</span><span><span> </span>e<span> </span></span><span>escalabilidade</span><span><span> </span>de<span> </span></span><span>suporte</span><span>.</span></span><span> </span></p></div><div><p><span> </span></p></div><div><p><b><span>Principais</span><span><span> </span></span><span>Responsabilidades</span></b><span> </span></p></div><div><ul><li><p><span><span>Atuar</span><span><span> </span>no<span> </span></span><span>suporte</span><span><span> </span></span><span>funcional</span><span><span> </span>de<span> </span></span><span>sistemas</span><span><span> </span>de RH e<span> </span></span><span>plataformas</span><span><span> </span>de<span> </span></span><span>experiência</span><span><span> </span>do<span> </span></span><span>colaborador</span><span> </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Apoiar</span><span><span> </span></span><span>operações</span><span><span> </span></span><span>diárias</span><span><span> </span>de HRIS, troubleshooting e<span> </span></span><span>resolução</span><span><span> </span>de<span> </span></span><span>incidentes</span><span> </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Analisar</span><span><span> </span></span><span>regras</span><span><span> </span>de<span> </span></span><span>negócio</span><span>,<span> </span></span><span>elegibilidade</span><span><span> </span>de<span> </span></span><span>ciclos</span><span><span> </span>e<span> </span></span><span>configurações</span><span><span> </span>de<span> </span></span><span>processos</span><span> </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Apoiar</span><span><span> </span>testes<span> </span></span><span>sistêmicos</span><span>,<span> </span></span><span>validações</span><span><span> </span>e<span> </span></span><span>atividades</span><span><span> </span>de<span> </span></span><span>suporte</span><span><span> </span></span><span>em</span><span><span> </span></span><span>produção</span><span> </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Participar</span><span><span> </span>de<span> </span></span><span>sessões</span><span><span> </span>de Knowledge Transfer (KT) e<span> </span></span><span>iniciativas</span><span><span> </span>de<span> </span></span><span>documentação</span><span><span> </span>de SOP </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Criar</span><span><span> </span>e<span> </span></span><span>manter</span><span><span> </span></span><span>documentações</span><span><span> </span></span><span>operacionais</span><span>,<span> </span></span><span>fluxos</span><span><span> </span>de<span> </span></span><span>processo</span><span><span> </span>e<span> </span></span><span>guias</span><span><span> </span>de<span> </span></span><span>usuário</span><span> </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Trabalhar</span><span><span> </span></span><span>em</span><span><span> </span></span><span>parceria</span><span><span> </span>com stakeholders<span> </span></span><span>internos</span><span><span> </span>para<span> </span></span><span>melhoria</span><span><span> </span></span><span>contínua</span><span><span> </span>dos<span> </span></span><span>processos</span><span> </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Apoiar</span><span><span> </span></span><span>análises</span><span><span> </span>de<span> </span></span><span>incidentes</span><span><span> </span>e<span> </span></span><span>identificação</span><span><span> </span>de causa<span> </span></span><span>raiz</span><span> </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Contribuir</span><span><span> </span>com<span> </span></span><span>iniciativas</span><span><span> </span>de<span> </span></span><span>automação</span><span><span> </span>e<span> </span></span><span>suporte</span><span><span> </span></span><span>operacional</span><span><span> </span></span><span>apoiado</span><span><span> </span></span><span>por</span><span><span> </span>IA </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Colaborar</span><span><span> </span>com times<span> </span></span><span>globais</span><span><span> </span>de RH,<span> </span></span><span>Operações</span><span><span> </span>e<span> </span></span><span>Tecnologia</span><span> </span></span><span> </span></p></li></ul></div><div><p><span> </span></p></div><div><p><span> </span></p></div></div><div><div><p><b><span>Requisitos</span><span><span> </span>/<span> </span></span><span>Experiência</span><span><span> </span></span><span>Desejada</span></b><span> </span></p></div><div><ul><li><p><span><span>Obrigatório</span><span><span> </span>Superior<span> </span></span><span>Completo</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Obrigatório</span><span><span> </span>Ingles<span> </span></span><span>Intermediario</span><span>/</span><span>Avançado</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Familiaridade</span><span><span> </span>com<span> </span></span><span>plataformas</span><span><span> </span>HRIS<span> </span></span><span>como</span><span><span> </span>Workday </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Experiência</span><span><span> </span>com ambientes de<span> </span></span><span>suporte</span><span><span> </span>e<span> </span></span><span>gerenciamento</span><span><span> </span>de tickets </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Capacidade</span><span><span> </span>de lidar com<span> </span></span><span>múltiplas</span><span><span> </span></span><span>prioridades</span><span><span> </span></span><span>em</span><span><span> </span></span><span>ambiente</span><span><span> </span></span><span>dinâmico</span><span> </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Perfil</span><span><span> </span></span><span>analítico</span><span><span> </span>e<span> </span></span><span>atenção</span><span><span> </span></span><span>aos</span><span><span> </span></span><span>detalhe</span><span>s</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Experiência</span><span><span> </span>com<span> </span></span><span>criação</span><span><span> </span>de SOPs<span> </span></span><span>ou</span><span><span> </span></span><span>gestão</span><span><span> </span>de<span> </span></span><span>conhecimento</span><span> </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Exposição</span><span><span> </span></span><span>a<span> </span></span><span>r</span><span>elatórios</span><span><span> </span></span><span>e</span><span><span> </span></span><span>validação</span><span><span> </span>de dados </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Interesse<span> </span></span><span>ou</span><span><span> </span></span><span>experiência</span><span><span> </span>com<span> </span></span><span>iniciativas</span><span><span> </span>de IA<span> </span></span><span>aplicada</span><span><span> </span></span><span>a</span><span><span> </span></span><span>operações</span><span> </span></span><span> </span></p></li></ul></div><div><p><span> </span></p></div><div><p><b><span>Competências</span><span><span> </span></span><span>Técnica</span><span>s</span></b><span><span> </span></span><span> </span></p></div><div><ul><li><p><span><span>Troubleshooting<span> </span></span><span>Funcional</span><span> </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Documentação</span><span><span> </span>de<span> </span></span><span>Processos</span><span> </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Validação</span><span><span> </span>de Dados </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Testes<span> </span></span><span>Sistêmicos</span><span> </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Análise</span><span><span> </span>de<span> </span></span><span>Relatórios</span><span> </span> </span><br /><br /> </p><div><p><b>Informações adicionais:</b></p><ul><li>Vale refeição ou alimentação ifood;</li><li>Vale transporte;</li><li>Bônus;</li><li>Plano de saúde e Telemedicina;</li><li>Convênio odontológico;</li><li>Convênio Farmácia;</li><li>Seguro de vida;</li><li>Instituto Ambev de Previdência Privada;</li><li>Auxílio Material Escolar;</li><li>Cesta de Natal e Kit Congelado;</li><li>Brinquedos de Natal;</li><li>Empresa cidadã (licença maternidade e paternidade) e presente do bebê;</li><li>Desconto mensal em produtos AMBEV;</li><li>Banco de horas;</li><li>Wellhub (Gympass);</li><li>Fretado;</li><li>Abono anual referente a um salário.</li></ul></div><div></div></li></ul></div><div><p><span> </span></p></div></div>",
    "questionnaireId": "f8460a8b91991001a8b0e023ede70000",
    "jobPostingSiteId": "GHQ",
    "includeResumeParsing": true,
    "jobRequisitionLocation": {
      "country": {
        "id": "1a29bb1357b240ab99a2fa755cc87c0e",
        "alpha2Code": "BR",
        "descriptor": "Brazil"
      },
      "descriptor": "Gl Ibs D&O"
    }
  }
}