Customer Service Rep (58785)

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    "jobTitle": "Customer Service Rep (58785)",
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    "description": "<p><span style=\"color:#000000;\"><span style=\"font-size:18px;\"><span style=\"font-family:Calibri, sans-serif;\"><strong><em><span style=\"font-family:Georgia, serif;\">Customer Service Rep</span></em></strong></span></span></span></p>\r\n\r\n<p> </p>\r\n\r\n<p><span style=\"color:#000000;\"><span style=\"font-size:16px;\"><span style=\"font-family:Calibri, sans-serif;\"><strong><u><span style=\"font-family:Georgia, serif;\">Make a Positive Impact</span></u></strong></span></span></span></p>\r\n\r\n<p><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Georgia, serif;\">Are you ready to launch your career in the world of investing and wealth management? <strong>First State Financial Management </strong>is looking for dynamic, highly organized and detail-oriented individual for a <strong><em>Customer Service Rep</em></strong> to serve as the first point of contact for our wealth management clients and advisors. </span></span></span></span></p>\r\n\r\n<p> </p>\r\n\r\n<p><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Georgia, serif;\">An excellent <strong><em>Customer Service Rep </em></strong>must have strong communication skills, be service oriented and an active listener, as well as support-focused to advisors to ensure that clients' servicing needs are met and have a top-notch wealth management experience. </span></span></span></span></p>\r\n\r\n<p> </p>\r\n\r\n<p><span style=\"color:#000000;\"><span style=\"font-size:16px;\"><span style=\"font-family:Calibri, sans-serif;\"><strong><u><span style=\"font-family:Georgia, serif;\">Job</span></u></strong><strong><u><span style=\"font-family:Georgia, serif;\"> Responsibilities in Accordance with Our Corporate Values</span></u></strong></span></span></span></p>\r\n\r\n<p><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Calibri, sans-serif;\"><strong><em><span style=\"font-family:Georgia, serif;\">Professionalism</span></em></strong></span></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Georgia, serif;\">Execute financial transactions efficiently and accurately*</span></span></span></span></li>\r\n\t<li><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Georgia, serif;\">Work with internal and external partners to problem solve*</span></span></span></span></li>\r\n\t<li><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Georgia, serif;\">Strong communication skills; phone, written and in-person</span></span></span></span></li>\r\n\t<li><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Georgia, serif;\">Serve as the first point of contact for customers with an eagerness to understand their needs </span></span></span></span></li>\r\n\t<li><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Georgia, serif;\">Knowledge of principles and processes for providing exceptional customer service</span></span></span></span></li>\r\n</ul>\r\n\r\n<p><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Calibri, sans-serif;\"><strong><em><span style=\"font-family:Georgia, serif;\">Accountability</span></em></strong></span></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Georgia, serif;\">Maintain financial or account records*</span></span></span></span></li>\r\n\t<li><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Georgia, serif;\">Accurately and efficiently enter stock and bond market trades*</span></span></span></span></li>\r\n\t<li><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Georgia, serif;\">Open and manage account processing and coding with accuracy</span></span></span></span></li>\r\n\t<li><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Georgia, serif;\">Support assigned advisors with all trading activities</span></span></span></span></li>\r\n\t<li><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Georgia, serif;\">The ability to work effectively in a team environment</span></span></span></span></li>\r\n\t<li><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Georgia, serif;\">Demonstrate integrity, resilience and ethical behavior</span></span></span></span></li>\r\n</ul>\r\n\r\n<p><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Calibri, sans-serif;\"><strong><em><span style=\"font-family:Georgia, serif;\">Initiative</span></em></strong></span></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Georgia, serif;\">Verify the accuracy of financial or transactional data*</span></span></span></span></li>\r\n\t<li><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Georgia, serif;\">Prepare documentation for contracts, transactions and regulatory compliance*</span></span></span></span></li>\r\n\t<li><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Georgia, serif;\">Have a proactive approach and follow through on outstanding items with minimal supervision</span></span></span></span></li>\r\n\t<li><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Georgia, serif;\">Provide follow-up and update clients and advisors on issues</span></span></span></span></li>\r\n\t<li><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Georgia, serif;\">Be a critical thinker who will trouble shoot problems and anticipate needs</span></span></span></span></li>\r\n</ul>\r\n\r\n<p><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Calibri, sans-serif;\"><strong><em><span style=\"font-family:Georgia, serif;\">Adaptability</span></em></strong></span></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Georgia, serif;\">Stay updated and informed on changing policies, procedures and industry trends*</span></span></span></span></li>\r\n\t<li><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Georgia, serif;\">Willingness to assist with all clerical office duties such as answering phones and preparing mailings</span></span></span></span></li>\r\n\t<li><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Georgia, serif;\">Open to all types of change and to considerable variety in the workplace</span></span></span></span></li>\r\n</ul>\r\n\r\n<p> </p>\r\n\r\n<p><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Georgia, serif;\">*Key responsibilities of the role</span></span></span></span></p>\r\n\r\n<p style=\"margin-left:0in;margin-right:0in;\"> </p>\r\n\r\n<p style=\"margin-left:0in;margin-right:0in;\"><span style=\"color:#000000;\"><span style=\"font-size:16px;\"><span style=\"font-family:Georgia, serif;\"><strong><u>What You Can Expect</u></strong></span></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Georgia, serif;\">Competitive pay and benefits package - with variable compensation program based on team performance</span></span></span></li>\r\n\t<li><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Georgia, serif;\">401(k) with generous employer match benefit</span></span></span></li>\r\n\t<li><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Georgia, serif;\">Helpful, qualified, and available leadership</span></span></span></li>\r\n\t<li><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Georgia, serif;\">A caring, stable work environment</span></span></span></li>\r\n</ul>\r\n\r\n<p> </p>\r\n\r\n<p><span style=\"color:#000000;\"><span style=\"font-size:16px;\"><span style=\"font-family:Calibri, sans-serif;\"><strong><u><span style=\"font-family:Georgia, serif;\">Qualifications</span></u></strong></span></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Georgia, serif;\">Excellent communication skills; both written and verbal</span></span></span></span></li>\r\n\t<li><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Georgia, serif;\">Ability to multi-task</span></span></span></span></li>\r\n\t<li><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Georgia, serif;\">Organizational and time management skills</span></span></span></span></li>\r\n\t<li><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Georgia, serif;\">Strong desire to help people</span></span></span></span></li>\r\n\t<li><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Georgia, serif;\">Proficient in Microsoft Office - Excel, Word, Outlook</span></span></span></span></li>\r\n</ul>",
    "jobCategory": "Finance",
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First State Financial Management is looking for dynamic, highly organized and detail-oriented individual for a Customer Service Rep to serve as the first point of contact for our wealth management clients and advisors. \\r\\n\\r\\n \\r\\n\\r\\nAn excellent Customer Service Rep must have strong communication skills, be service oriented and an active listener, as well as support-focused to advisors to ensure that clients' servicing needs are met and have a top-notch wealth management experience. \\r\\n\\r\\n \\r\\n\\r\\nJob Responsibilities in Accordance with Our Corporate Values\\r\\n\\r\\nProfessionalism\\r\\n\\r\\n\\r\\n\\tExecute financial transactions efficiently and accurately*\\r\\n\\tWork with internal and external partners to problem solve*\\r\\n\\tStrong communication skills; phone, written and in-person\\r\\n\\tServe as the first point of contact for customers with an eagerness to understand their needs \\r\\n\\tKnowledge of principles and processes for providing exceptional customer service\\r\\n\\r\\n\\r\\nAccountability\\r\\n\\r\\n\\r\\n\\tMaintain financial or account records*\\r\\n\\tAccurately and efficiently enter stock and bond market trades*\\r\\n\\tOpen and manage account processing and coding with accuracy\\r\\n\\tSupport assigned advisors with all trading activities\\r\\n\\tThe ability to work effectively in a team environment\\r\\n\\tDemonstrate integrity, resilience and ethical behavior\\r\\n\\r\\n\\r\\nInitiative\\r\\n\\r\\n\\r\\n\\tVerify the accuracy of financial or transactional data*\\r\\n\\tPrepare documentation for contracts, transactions and regulatory compliance*\\r\\n\\tHave a proactive approach and follow through on outstanding items with minimal supervision\\r\\n\\tProvide follow-up and update clients and advisors on issues\\r\\n\\tBe a critical thinker who will trouble shoot problems and anticipate needs\\r\\n\\r\\n\\r\\nAdaptability\\r\\n\\r\\n\\r\\n\\tStay updated and informed on changing policies, procedures and industry trends*\\r\\n\\tWillingness to assist with all clerical office duties such as answering phones and preparing mailings\\r\\n\\tOpen to all types of change and to considerable variety in the workplace\\r\\n\\r\\n\\r\\n \\r\\n\\r\\n*Key responsibilities of the role\\r\\n\\r\\n \\r\\n\\r\\nWhat You Can Expect\\r\\n\\r\\n\\r\\n\\tCompetitive pay and benefits package - with variable compensation program based on team performance\\r\\n\\t401(k) with generous employer match benefit\\r\\n\\tHelpful, qualified, and available leadership\\r\\n\\tA caring, stable work environment\\r\\n\\r\\n\\r\\n \\r\\n\\r\\nQualifications\\r\\n\\r\\n\\r\\n\\tExcellent communication skills; both written and verbal\\r\\n\\tAbility to multi-task\\r\\n\\tOrganizational and time management skills\\r\\n\\tStrong desire to help people\\r\\n\\tProficient in Microsoft Office - Excel, Word, Outlook\\r\\nQualificationsAdditional Information\\r\\n\\r\\nBeing a First Stater....\\r\\n\\r\\nBeing a First Stater means that you roll up your sleeves and dig in. It means you work hard and do your best. It means that you enjoy learning new skills and are always eager to improve. It means you help the team by being a great teammate. It means you're passionate about making a difference in the lives of our customers and our communities. It means you consistently find new ways to improve our organization.\\r\\n\\r\\n \\r\\n\\r\\nDo you have what it takes to be a First Stater?\\r\\n\\r\\n \\r\\n\\r\\nMake a Difference - Apply Now!\\r\\n\\r\\n \\r\\n\\r\\nFirst State Bancshares, Inc, is an Equal Opportunity Employer. All your information will be kept confidential according to EEO guidelines.\",\"responsibilities\":\"Customer Service Rep\\r\\n\\r\\n \\r\\n\\r\\nMake a Positive Impact\\r\\n\\r\\nAre you ready to launch your career in the world of investing and wealth management? First State Financial Management is looking for dynamic, highly organized and detail-oriented individual for a Customer Service Rep to serve as the first point of contact for our wealth management clients and advisors. \\r\\n\\r\\n \\r\\n\\r\\nAn excellent Customer Service Rep must have strong communication skills, be service oriented and an active listener, as well as support-focused to advisors to ensure that clients' servicing needs are met and have a top-notch wealth management experience. \\r\\n\\r\\n \\r\\n\\r\\nJob Responsibilities in Accordance with Our Corporate Values\\r\\n\\r\\nProfessionalism\\r\\n\\r\\n\\r\\n\\tExecute financial transactions efficiently and accurately*\\r\\n\\tWork with internal and external partners to problem solve*\\r\\n\\tStrong communication skills; phone, written and in-person\\r\\n\\tServe as the first point of contact for customers with an eagerness to understand their needs \\r\\n\\tKnowledge of principles and processes for providing exceptional customer service\\r\\n\\r\\n\\r\\nAccountability\\r\\n\\r\\n\\r\\n\\tMaintain financial or account records*\\r\\n\\tAccurately and efficiently enter stock and bond market trades*\\r\\n\\tOpen and manage account processing and coding with accuracy\\r\\n\\tSupport assigned advisors with all trading activities\\r\\n\\tThe ability to work effectively in a team environment\\r\\n\\tDemonstrate integrity, resilience and ethical behavior\\r\\n\\r\\n\\r\\nInitiative\\r\\n\\r\\n\\r\\n\\tVerify the accuracy of financial or transactional data*\\r\\n\\tPrepare documentation for contracts, transactions and regulatory compliance*\\r\\n\\tHave a proactive approach and follow through on outstanding items with minimal supervision\\r\\n\\tProvide follow-up and update clients and advisors on issues\\r\\n\\tBe a critical thinker who will trouble shoot problems and anticipate needs\\r\\n\\r\\n\\r\\nAdaptability\\r\\n\\r\\n\\r\\n\\tStay updated and informed on changing policies, procedures and industry trends*\\r\\n\\tWillingness to assist with all clerical office duties such as answering phones and preparing mailings\\r\\n\\tOpen to all types of change and to considerable variety in the workplace\\r\\n\\r\\n\\r\\n \\r\\n\\r\\n*Key responsibilities of the role\\r\\n\\r\\n \\r\\n\\r\\nWhat You Can Expect\\r\\n\\r\\n\\r\\n\\tCompetitive pay and benefits package - with variable compensation program based on team performance\\r\\n\\t401(k) with generous employer match benefit\\r\\n\\tHelpful, qualified, and available leadership\\r\\n\\tA caring, stable work environment\\r\\n\\r\\n\\r\\n \\r\\n\\r\\nQualifications\\r\\n\\r\\n\\r\\n\\tExcellent communication skills; both written and verbal\\r\\n\\tAbility to multi-task\\r\\n\\tOrganizational and time management skills\\r\\n\\tStrong desire to help people\\r\\n\\tProficient in Microsoft Office - Excel, Word, Outlook\\r\\n\",\"employmentType\":\"FULL_TIME\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"First State Community Bank\",\"logo\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=358C67F25613189A1E030118E793194E\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"streetAddress\":\"225 E. Columbia\",\"addressLocality\":\"Farmington\",\"addressRegion\":\"MO\",\"postalCode\":63640,\"addressCountry\":\"USA\"}},\"qualifications\":\"Additional Information\\r\\n\\r\\nBeing a First Stater....\\r\\n\\r\\nBeing a First Stater means that you roll up your sleeves and dig in. It means you work hard and do your best. It means that you enjoy learning new skills and are always eager to improve. It means you help the team by being a great teammate. It means you're passionate about making a difference in the lives of our customers and our communities. It means you consistently find new ways to improve our organization.\\r\\n\\r\\n \\r\\n\\r\\nDo you have what it takes to be a First Stater?\\r\\n\\r\\n \\r\\n\\r\\nMake a Difference - Apply Now!\\r\\n\\r\\n \\r\\n\\r\\nFirst State Bancshares, Inc, is an Equal Opportunity Employer. All your information will be kept confidential according to EEO guidelines.\",\"experienceRequirements\":\"Additional Information\\r\\n\\r\\nBeing a First Stater....\\r\\n\\r\\nBeing a First Stater means that you roll up your sleeves and dig in. It means you work hard and do your best. It means that you enjoy learning new skills and are always eager to improve. It means you help the team by being a great teammate. It means you're passionate about making a difference in the lives of our customers and our communities. It means you consistently find new ways to improve our organization.\\r\\n\\r\\n \\r\\n\\r\\nDo you have what it takes to be a First Stater?\\r\\n\\r\\n \\r\\n\\r\\nMake a Difference - Apply Now!\\r\\n\\r\\n \\r\\n\\r\\nFirst State Bancshares, Inc, is an Equal Opportunity Employer. All your information will be kept confidential according to EEO guidelines.\",\"industry\":\"Finance\",\"validThrough\":\"-0001-11-30\"}",
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    "qualifications": "<p style=\"margin-left:0in;margin-right:0in;\"><span style=\"color:#000000;\"><u><span style=\"font-size:16px;\"><span style=\"font-family:Georgia, serif;\"><strong>Additional Information</strong></span></span></u></span></p>\r\n\r\n<p style=\"margin-left:0in;margin-right:0in;\"><span style=\"color:#660000;\"><strong><span style=\"font-size:14px;\"><span style=\"font-family:Georgia, serif;\">Being a First Stater....</span></span></strong></span></p>\r\n\r\n<p style=\"margin-left:0in;margin-right:0in;\"><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Georgia, serif;\">Being a First Stater means that you roll up your sleeves and dig in. It means you work hard and do your best. It means that you enjoy learning new skills and are always eager to improve. It means you help the team by being a great teammate. It means you're passionate about making a difference in the lives of our customers and our communities. It means you consistently find new ways to improve our organization.</span></span></span></p>\r\n\r\n<p style=\"margin-left:0in;margin-right:0in;\"> </p>\r\n\r\n<p style=\"margin-left:0in;margin-right:0in;\"><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Georgia, serif;\">Do you have what it takes to be a First Stater?</span></span></span></p>\r\n\r\n<p style=\"margin-left:0in;margin-right:0in;\"> </p>\r\n\r\n<p style=\"margin-left:0in;margin-right:0in;\"><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Georgia, serif;\">Make a Difference - Apply Now!</span></span></span></p>\r\n\r\n<p style=\"margin-left:0in;margin-right:0in;\"> </p>\r\n\r\n<p style=\"margin-left:0in;margin-right:0in;\"><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Georgia, serif;\">First State Bancshares, Inc, is an Equal Opportunity Employer. All your information will be kept confidential according to EEO guidelines.</span></span></span></p>",
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