Reservations Agent @ Sand Valley

{
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  "source_hash": "7b383972ef72b4b57a66b4b5b175c043740bcc6b0152734b65ca8d9cf7e4d0ea",
  "last_changed_at": "2026-05-29T07:02:11.165Z",
  "active_status": "active"
}

{
  "language": "en",
  "location": {
    "raw": "Nekoosa, WI",
    "city": "Nekoosa",
    "region": "WI",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.9
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-04T11:35:57.079Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "Nekoosa, WI",
      "city": "Nekoosa",
      "region": "WI",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.9
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": null,
  "workplace_type": "on_site",
  "salary_currency": null
}

{}

{
  "lists": [
    {
      "text": "Position Summary",
      "content": "<div>As a Reservations Agent, you help shape each guest’s time at Sand Valley from the very beginning. You will plan and coordinate golf, lodging, dining, and other experiences, making sure every detail is clear, accurate, and set up to carry through once the guest arrives. This role sits at the center of the guest experience and connects directly to how each stay comes together.</div>"
    },
    {
      "text": "What You'll Do",
      "content": "\n<li data-section-id=\"vcl5dd\" data-start=\"747\" data-end=\"838\">Book golf, lodging, dining, and other resort experiences by phone, email, and in person</li>\n<li data-section-id=\"1bf49r5\" data-start=\"839\" data-end=\"922\">Provide clear, accurate information about the property, offerings, and policies</li>\n<li data-section-id=\"34h6ob\" data-start=\"923\" data-end=\"1026\">Answer and direct calls using a multi-line phone system, supporting both future and in house guests</li>\n<li data-section-id=\"13fcb9x\" data-start=\"1027\" data-end=\"1088\">Build and maintain guest profiles and reservation details</li>\n<li data-section-id=\"sbgtxo\" data-start=\"1089\" data-end=\"1148\">Review reservations to ensure accuracy and completeness</li>\n<li data-section-id=\"1wjd2t2\" data-start=\"1149\" data-end=\"1232\">Complete follow up and reservation documentation in a timely and consistent way</li>\n<li data-section-id=\"f9z7ih\" data-start=\"1233\" data-end=\"1301\">Support Group Reservations and assist the Front Desk when needed</li>\n<li data-section-id=\"c0gwxs\" data-start=\"1302\" data-end=\"1395\">Stay familiar with the property, including courses, lodging, dining, and surrounding area</li>\n<li data-section-id=\"1i1sult\" data-start=\"1396\" data-end=\"1457\">Assist with data entry and administrative tasks as needed</li>\n<li data-section-id=\"1mqoybo\" data-start=\"1458\" data-end=\"1538\">Identify opportunities to improve accuracy and efficiency within the process</li>\n<li data-section-id=\"vcl5dd\" data-start=\"854\" data-end=\"945\">Additional duties as assigned</li>\n"
    },
    {
      "text": "What You Bring",
      "content": "<div>\n\n<li data-section-id=\"j929ns\" data-start=\"135\" data-end=\"193\">High school diploma required; college degree preferred</li>\n<li data-section-id=\"1c4uvdq\" data-start=\"194\" data-end=\"291\">Clear communication and a professional, approachable way of working with guests and teammates</li>\n<li data-section-id=\"7n39vy\" data-start=\"292\" data-end=\"349\">Attention to detail, organization, and follow through</li>\n<li data-section-id=\"17zrx6d\" data-start=\"350\" data-end=\"426\">Ability to manage multiple priorities and stay focused during busy times</li>\n<li data-section-id=\"180opzk\" data-start=\"427\" data-end=\"504\">Comfort working through questions, solving problems, and making decisions</li>\n<li data-section-id=\"1lhms1t\" data-start=\"505\" data-end=\"578\">Familiarity with Microsoft Office, including Outlook, Word, and Excel</li>\n<li data-section-id=\"m7cacp\" data-start=\"579\" data-end=\"663\">Willingness to learn reservation systems such as Agilysys and other resort tools</li>\n<li data-section-id=\"1y35okk\" data-start=\"664\" data-end=\"720\">Comfort working with numbers and reservation details</li>\n<li data-section-id=\"xmn9j5\" data-start=\"721\" data-end=\"796\">A professional presence in how you communicate and represent the resort</li>\n<li data-section-id=\"x0shme\" data-start=\"797\" data-end=\"852\">Flexibility to work evenings and weekends as needed</li>\n<li data-section-id=\"yu0wc5\" data-start=\"853\" data-end=\"930\">Experience in hospitality, golf, or a reservations environment is helpful</li>\n\n</div>"
    },
    {
      "text": "Perks",
      "content": "\n<li>Golf Privileges</li>\n<li>Restaurant Discounts</li>\n<li>Retail Discounts</li>\n<li>Uniform Allowance</li>\n<li>Employee Meal Program</li>\n<li>Employee Assistance Program – Canopy</li>\n"
    },
    {
      "text": "Classification",
      "content": "\n<li>Full-Time Seasonal | Hourly | Non-Exempt</li>\n"
    }
  ],
  "country": "US",
  "createdAt": 1772212090568,
  "updatedAt": null,
  "categories": {
    "team": "Reservations",
    "location": "Nekoosa, WI",
    "commitment": "Full Time Regular",
    "department": "Sand Valley",
    "allLocations": [
      "Nekoosa, WI"
    ]
  },
  "salaryRange": null,
  "workplaceType": "onsite"
}