Student Recruitment Advisor

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    "ExternalDescriptionStr": "<p><strong><u>Key Responsibilities&nbsp;</u></strong><br>\n &nbsp;</p>\n<ul>\n <li>Provide tailored advice and guidance to all prospective students.</li>\n <li>Manage the full application lifecycle from initial contact to enrolment and payment.</li>\n <li>Explore students’ career goals and match them to suitable MLA programmes.</li>\n <li>Handle student enquiries promptly and professionally across multiple communication channels.</li>\n <li>Build rapport and trust with prospective students to support conversion and retention.</li>\n <li>Deliver an exceptional level of customer service to students and stakeholders.</li>\n <li>Maintain accurate records and update student information using the CRM system.</li>\n <li>Present MLA’s programmes confidently and engagingly through calls, meetings, and online sessions.</li>\n <li>Achieve individual recruitment and conversion targets while contributing to team goals.</li>\n <li>Proactively identify process improvements to enhance efficiency and the student experience.</li>\n</ul>\n<p>&nbsp;</p>\n<p><strong><u>Essential Skills and Experience</u></strong></p>\n<ul>\n <li>Strong customer focus with excellent interpersonal and relationship-building skills.</li>\n <li>Proven consultative sales experience, ideally in B2C or education environments.</li>\n <li>Proficiency in <strong>Microsoft Excel</strong>, including pivot tables, reporting, and data presentation.</li>\n <li>Skilled in using<strong>&nbsp;CRM systems</strong> to manage leads and track performance.</li>\n <li>Excellent presentation and communication skills—both written and verbal.</li>\n <li>Strong analytical, decision-making, and problem-solving abilities.</li>\n <li>Highly organised, detail-oriented, and able to manage multiple priorities under pressure.</li>\n <li>Demonstrated ability to work independently and achieve targets in a fast-paced environment.</li>\n <li>Knowledge or keen interest in the Higher and Further Education sector.</li>\n <li>Capable of providing informed career guidance to students.</li>\n <li>Proactive, self-motivated, and results-driven with a positive, professional attitude.</li>\n</ul>",
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